Aachen hotellia

Plussat: The local of the hotel is perfect, especially for the Weihnachtsmarkt. Staff is friendly and helpful. Easy access to the hotel after hours. Good isolation of the windows: not much outside noise is getting in. We had no noise whatsoever from other guests or from the stairwell/corridor.

Miinukset: The elevator is not very user friendly, so you must be happy to take the stairs. The water provision of the shower did not function properly on the date we were staying: our room had tepid to cold water only and another room had very hot water only. Other guests did not have any problems so this was probably a temporary issue, but still not a very nice way to start the day...

Plussat: everything

Miinukset: nothing

Plussat: the staffs are friendly and smile all the time that make us feel relax and comfortable. Location is fabulous. I truely thanks for the staff name Monica, who is so kind and sweet. For her and the location of course 5 star commend is needed.

Plussat: The hotel was beautiful and comfortable with a prime location in the heart of the Christmas market. Literally stepped outside into activity. The fabulous thing was that even though we were right in top of all of the buzz and activity, when you close the windows, you do not hear a sound from the street!! Perfect end to our trip!!

Plussat: Great room and location. Very good breakfast.

Plussat: Fantastic location, delicious breakfast, lovely and caring staff. Wanted to stay in city centre for Christmas Market, best decision to stay at 3 Könige Hotel!

Plussat: Very good location.

Miinukset: Not possible to have a dinner. No bar.

Plussat: Very clean, well-maintained fixtures/tile/faucets in the bathroom, as well as fixed shampoo, conditioner body wash, hand soap and lotion, which is a great touch.

Miinukset: USB ports next to bed would be awesome :-)

Plussat: Staff really friendly and fabric of the hotel and our room were in very good condition.

Plussat: Ilmastonti

Miinukset: Pesulapalvelut

Plussat: Alot to like, modern, clean, spacious and very pleasant staff.

Miinukset: Evening food is limited in choice and it was too warm in the bedroom at night.

Plussat: The situation is perfect, the staff is awesome and very welcoming.the bar is a great way to end your day

Miinukset: The check in is a little late

Plussat: Rauhallinen paikka ydinkeskustan ulkopuolella sopi meille. Aamiainen oli runsas ja monipuolinen.

Plussat: Tavallinen ja hyvä aamiainen, sopivasti valikoimaa. Huone oli kadun puolelle, mutta täysin hiljainen. Sänky oli hyvä, samoin suihku ym. Erinomaiset tuotteet (shampoo, hoitoaine ym).

Miinukset: Turvasäilö ja kylmäkaappi puuttuivat.

Plussat: Nice room, good breakfast

Miinukset: There was no dinner

Plussat: Lovely stuff, VERY GOOD breakfast, 10 min walk from the hot springs

Miinukset: Rooms can be slightly bigger for 3 ppl stay

Plussat: Easy walking distance to city centre. Clean and friendly. Good choice at breakfast.

Miinukset: Room was hot even though we switched air con down. Having window open was noisy. Three of us in a room so a little cramped. A more exciting menu for evening would be good. Food choice wasn’t great and tricky for those with dietary requirements.

Plussat: The customer service was perfect. Breakfast was amazing and the location was superb. Close to everything, clean and safe. Loved my stay!

Miinukset: Nothing I could think of

Plussat: Location Room is clean and comfortable Sofa bed for the kid

Miinukset: Parking cost Facility relatively old

Plussat: We stayed with our dog and they had a space with a bed and a bowl prepared for him. Brilliant breakfast, easy to walk into town, parking underneath hotel, really friendly staff.

Miinukset: There was a smell of sewage in the bathroom. We only stayed 12 hours in the room so wasn’t a huge problem and I reported it on leaving.

Plussat: Was within walking distance to the Christmas markets and the Cathedral which was the purpose of our visit.

Plussat: We loved everything!the spacious rooms, amazing breakfast buffet, customer service at reception, a special thanks to the manager Kevin who went above and beyond to meet all of our requests.The hotel is very child friendly, there is a nice kids corner in the lobby and lots of space to run around.Rooms and especially the beds were superb.It was exactly what we were looking for for New Years’,plus we could watch the firework show from our hotel window.We had dinner at the hotel restaurant which was a lot better than we had anticipated and the staff were lovely and helpful. The hotel is located a 10 minute walk from Aachen cathedral and even though the area right in the immediate proximity of the hotel might seem a bit dodgy you quickly appreciate the beauty of the city once you reach the old town.The parking was very spacious and right under the hotel with an elevator taking you straight to the lobby.

Miinukset: Nothing, everything was brilliant

Plussat: It was comfortable, parking facilities were great, the kettle in the room was Handy especially with a kid, the hotel as such was very good for a stay in the centre

Miinukset: WiFi connection was not good

Plussat: I like everything, the breakfast was tasty, the rooms are actually new and the bathroom too.

Miinukset: It was a bit far from the city centre of Aachen.

Plussat: The room, breakfast and the food at the restaurant.

Plussat: It was a return visit to Germany after many years. It brought back many wonderful memories.

Miinukset: Not a thing.

Plussat: We have stayed here several times. It is our hotel of preference for our trips to Germany.

Plussat: IT IS HALF WAY FROM OUR HOME TO ENGLAND AND NEAR THE MOTORWAY

Miinukset: The beds are a little hard

Plussat: Great rooms and close to autoroute

Plussat: The staff and Restaurant was very helpful and the food was excellent

Plussat: good choice , staff were friendly

Plussat: Breakfast was good. We had a lot of choice but we expected something special on 1st January (New Year's day), maybe a glass of champagne offered with breakfast... overall okay

Miinukset: It wasn't a cheap hotel, so I was a little surprised we needed to pay extra parking for our car (we thought it was included in the price) €10 a day.

Plussat: Good location

Miinukset: Chaos at the breakfast, no free table. To many guests for a smal restaurant. We also take dinner first evening, but very poor quality for the price. Most of the staaf not so friendly.

Plussat: Nice ambience s as bd friendly staff.

Plussat: Everything was 'just so' ie run by accountants and not hoteliers, OK if you are used to this approach

Miinukset: Run by accountants

Plussat: Comfortable room, good value for money. I really liked they offer a "small breakfast" option, since I didn't want to eat much in the morning (xmas market delicious food was awaiting for me).

Miinukset: Not super close to the city centre /xmas markets - around 30 minutes walk.

Plussat: nothing!

Miinukset: bad nonprofessional and unfriendly staff!

Plussat: Very friendly and capable staff.Very good breakfast and the staff kept filling the bowls so that you never had to wait on food. Everything was very neat and spotlessly clean.

Miinukset: Nothing

Miinukset: Tosikallis aamiainen

Plussat: Spacious room, great breakfast, pleasant and helpful staff

Miinukset: A kettle in the room would have been nice otherwise great stay thank you

Plussat: Room very clean, exceptionally large and very well looking.

Plussat: The hotel is really beautiful and perfectly clean. We were surprised by how big the room was, it was a small flat! A lot of windows for the light. Well sound proof. The staff is really nice and happy. The breakfast was awesome, particularly the omelet! There are free places in the street.

Miinukset: There was a kitchen in our room but no equipment to cook. No mugs, cutlery or plate. We got upgrated, so I cannot complain. We were in car and didn't have problem to reach the center but on foot I imagine it's not so close.

Plussat: We had a really nice stay there, we enjoyed the sauna, wonderful breakfast and spacious rooms!

Plussat: Upea iso huoneisto

Miinukset: Hieman kuuma

Plussat: Location

Miinukset: Noise

Plussat: The atmosphere was nice, The room was really really perfect, comfortable and very clean, so thanks a lot to the persons who take care of it, and the tchek out was good too

Miinukset: The food I order was well prepared but for the price of it i was expecting something "home made" so I think it's a thing it's have to be develop (simple, home made with a nice price it's really possible ) . Instead of that I would like to come again

Plussat: Honest place, good for the price, clean, with a great breakfast buffet!

Miinukset: super noisy facing busy street. small room, small bathroom.

Plussat: Hyvä aamiainen

Plussat: Near the main train station. Free candies near the reception. A place for luggage near the TV. A multi plug outlet on the desk. A nice view on the Marschiertor. Stable and quite quick WiFi.

Miinukset: A bit small room. The toilet paper roll holder was a bit close to the toilet. The toilet seat got in touch with the paper easily, making it not quite hygienic.

Plussat: Hotelli sijaitsi lähellä rautatieasemaa, helppo kävelymatka. Myös keskikaupungille lyhyt kävelymatka. Huone siisti, laminaattilattia, sänky hyvä ja vuodevaatteet sopivia allergiselle. Aamiainen hyvä, mutta tavanomainen ja sen hinta melko korkea, 11 euroa.

Miinukset: Kaksi pyyheliinaa asiakkaalle ilman eri pyyntöä!

Plussat: Very friendly and helpful staff, delicious breakfast, super clean room, comfortable bed, quiet room, perfect location, just 5min walk form the centre and Christmas market

Miinukset: The only minus it was way to hot in the room and no possibility to regulate the heating, we had a calm room from patio side of the building so it was no problem to sleep with open window

Plussat: Excellent location, friendly staff. The hotel was clean and nicer than expected. Breakfast good. Close by parking for 12 euros a day if the hotel's lot is full.

Miinukset: No coffee or tea in room, but they let us take some up before having breakfast.

Plussat: Good location, good breakfast and warm rooms.

Miinukset: Inaccessible plugs, not good value for money for single rooms.

Plussat: rooms are good.

Miinukset: parking must be booked in advanced.

Plussat: Great location, especially for the Christmas market which is only a 5 minute walk away. Secure parking for your car. Excellent breakfast and friendly staff, many of whom have been there many years. We've always had a warm welcome and we look forward to returning. The rooms are a bit dated but are clean & comfortable. Excellent value.

Miinukset: Nothing!

Plussat: Location if superb if you want to shop in Achen

Plussat: Easy parking, efficient reception check-in/out, spacious room, nice breakfast.

Miinukset: No Dutch broadcast channels on television

Plussat: convenient for car drivers

Miinukset: Extra bed for kids are too hard

Plussat: The confort and breakfast

Miinukset: Not free parking

Plussat: The hotel is easily accessible from the motorway. The breakfast is good and so is the coffee.

Miinukset: The parking is charged extra even though it is just in front of the hotel and if coming by car there is no other option for parking.

Plussat: Easy to find from the A4 - two local restaurants, one of which (ASH) was pet friendly.

Miinukset: Were not notified of the 15Euro per dog fee in advance and the 6 Euro parking fee. Would help if this was explicit on the website.

Plussat: Excellent breakfasr and friendly staff

Miinukset: Restaurant was not operational despite times online stating open until 10pm. Very noisy rooms and uncomfortable bed/pillows.

Plussat: Rauhallinen, parkkipaikka puomin takana hotellin edessä (hyvä). Siisti ja tilava huone.

Miinukset: Hieman kaukana keskustasta, mentävä sinne katsomaan elämää.

Plussat: Very relaxing setting and accommodating our large group of 10 persons wasn’t a problem at all

Miinukset: No irish coffee or calvados available on Sunday evening

Plussat: Excellent friendly and helpful staff. Good size rooms. Superb restaurant and breakfast.

Miinukset: Will come again so nothing I would change

Plussat: Hyvä aamiainen, siistit huoneet.

Miinukset: Huone jo vähän vanhanaikainen. Aamiaisella henkilökunnan palvelualttius heikkoa. Kahvia sai odotella pidemmän aikaa..

Plussat: As it was a business meeting arranged at the hotel, so location and facilities were very good,

Miinukset: Nothing in particular

Plussat: Hotelli on hyvällä paikalla ja siellä on myös erinomainen aamiainen.

Miinukset: Hotellihuoneessamme oli varmasti kosteusongelma. Ainakin ko. huone ja sen ilmastointi kaipaa remonttia. Samoin Spa/uima-allasalueella "ilma oli raskas".

Plussat: Good size room. Roomservice food was good. Nice staff.

Miinukset: The bed was not comfortable. Room could be cleaner. Does not feel like a 5star hotel.

Plussat: Everything else. Location, food, room, facilities, but particularly the staff (Gwen on reception is a real asset to the hotel) are superb.

Miinukset: The spa pool could do with being warmer.

Plussat: Pleasant entrance foyer with massive Christmas tree gave a festive welcome. Comfortable room, lovely pool, excellent breakfast, friendly staff.

Miinukset: The heating didn't work on the first night and the response from reception was "wait 5 minutes and it should be ok". It wasn't so we went to bed feeling cold but were given a different, upgraded room the following day. The situation was eventually well handled and we had a lovely, warm, spacious room for the remaining two nights. It did mean unpacking, packing and unpacking again though and wasted some time but it was a satisfactory response. We would have preferred to be a bit more central as it was raining most of the weekend but in a way it was nice to be away from the crowds.

Plussat: the feel of the old times, the comfy beds, the nice staff, a beautiful spa with pool, a short walk to the city center and they offer a very good breakfast, have an amazing, comfortable old bar ( just this makes you want to stay there) and an astonishing good restaurant

Miinukset: after 20 years it needs a bit of repair and freshening up around the guest rooms (around the edges: curtain holes, new hangers, torn wallpaper... )

Plussat: The calm quiet environment, courteous efficient staff, lovely breakfast. Very genteel.

Miinukset: Needs a bit of TLC & some paint but please not a total makeover. We would love to stay again.

Plussat: Fairly nice location not far from the centre of the city

Miinukset: The breakfast room is very crowdy, most likely due to too many non-guests in the hotel are invited for breakfast. Hotel guests should have some sort of preference.

Plussat: It was a great relaxing experience away from the crowd.

Miinukset: Nothing.

Plussat: the ambiance and spa facilities

Miinukset: the room (deluxe) was separated from the adjacent room by a single door so that we could hear our neighbours literally talk.

Plussat: Great facilities, good food, and attentive service. The hotel is in a great location, and is spotlessly clean.

Miinukset: The rooms are very hot, and even turning the thermostat down doesn`t appear to have much effect on the room temperature. The high room temperature makes it difficult to sleep.

Plussat: Excellent service with very helpful staff, and a delightful restaurant with an superb breakfast. Very central location and nice park surrounds.

Plussat: relaxed atmophere, excellent service

Miinukset:

Plussat: Excellent staff, very helpfull. wonderful spar ,with pool, rooms very comfortable,

Miinukset:

Plussat: Extremely comfortable and high quality Hotel. Excellent value.

Miinukset:

Plussat: perfect spa!

Miinukset:

Plussat: excellent dinner excellent service, good location.

Miinukset:

Plussat: Staff, room, location for easy access to the old town.

Miinukset: Lack of veggie for breakfast, normal bacon sausages etc, and no pastries.

Plussat: Room facilities were excellent.Small room but very well organised.Staff were generally helpful

Miinukset: breakfast was a bit perfunctory/tired - could have been more imaginatively presented.Tea useless! Had to wait in reception for a taxi before we left - but got charged for a coffee while we waited - seemed petty.

Plussat: Good location, clean comfortable rooms, friendly staff, wonderful breakfast.

Miinukset: Too loud outside, the hotel needs better windows. Poor internet reception

Plussat: The lady at the desk was very kind helping us to order sushi and pizza at our arrive, because it was late. She gave me good address for shopping in Aachen. It's easy to reach the Christmas Market by walk.

Plussat: The staff was super nice and the rooms very clean.