Aachen hotellia

Plussat: the staff was exeptional

Plussat: Very nice, quiet and clean hotel in the center of Aachen. Grat staff, perfect location.

Plussat: Fantastic position on the main square. Lovely large bedrooms and good bathroom. Very clean and comfortable. Breakfast was enjoyable.

Plussat: The location was perfect! The reception very friendly, good breakfast with nice service. The room had everything we need, not very big. Small bathroom but good shower. The bed was small

Miinukset: There is no place to store your bike for the night in a save place. That felt not good but everything turned out good, they were still there the following morning

Plussat: It is right on the market square and the breakfast was superb.

Miinukset: No a/c during an unseasonably hot period. We had fans but it was hot. Being on the markplatz was a blessing and curse - the party died down around 2 am and the garbage came in around 5.

Plussat: Great location, friendly staff, and good breakfast

Miinukset: Our stay corresponded with extremely hot weather (37 deg +). And lack of air conditioning was a challenge. Staff left a fan running for our arrival which was much appreciated.

Plussat: The location was perfect, the staff was friendly and helpful, the room was comfortable and the breakfast was delicious!

Miinukset: We were there on a Saturday night. There was a lot of loud music and noise from the nearby bars late into the night.

Plussat: The breakfast was just right. Claudia and her alternate host/cook were not only delightfully friendly and welcoming; they also did a terrific job of making eggs and coffees to personal order.

Miinukset: The only shortcoming in the face of the record heat wave was the lack of air conditioning. Temperatures of 40 C or more couldn't have been anticipated. Therefore, I wasn't expecting air conditioning, but being in a room on the top floor eventually led to the room temperature building to 32 C by the end of the heat wave. Fortunately, I checked in 3 days before the heat wave started to build, so I experienced the hotel when the temperatures were quite pleasant. If it weren't for the high heat, I would give the hotel top ratings in every area.

Plussat: Perfect location for Aachen. Good reception, but did not really listen to our questions. Room on third floor very nice. The elevator was claustrophobic and extremely slow so we walked up and down. Not a big issue for us, but it was quite steep.

Miinukset: Why not open the windows in the room for us on this extremely warm day?

Plussat: The breakfast was fine but repeated through out my 10 days stay same menu.

Miinukset: Give discount for stay after 3 consecutive days. my total bill in the hotel for over 800 euros and no discount for 10 nights. too bad

Plussat: Clean and good service. Breakfast is good and they have a lot of options from savory to sweet.

Miinukset: Maybe that kids are aloud in the gym running around without their parents.

Plussat: Location and staff

Miinukset: No fridges in the room and limited menu from the bar

Plussat: The variety of yogurts were delicious, especially with the muesli and the coffee machine had a good variety. They had a waffle maker too! Eggs, sausages, bacon, fresh cheeses, salami, etc... Yum, Yum!!

Miinukset: There could have been a larger variety of pastries, but the ones they had were good.

Plussat: Rauhallinen paikka ydinkeskustan ulkopuolella sopi meille. Aamiainen oli runsas ja monipuolinen.

Plussat: Everything to be honest, staff very friendly and helpful, a good buffet style breakfast , nice bar area , a modern vibrant hotel , pleasant surroundings , would definitely stay there again and recommend to family and friends

Plussat: Facilities.

Miinukset: reception staff cld be a bit more welcoming.

Plussat: As returning guests, we can say it's the usual high quality you would expect from Hampton: comfortable and clean rooms with great breakfast selection.

Miinukset: Parking is a real challenge with a tall car. There's a height limitation of 2 meters, with a roof box you're way above that. There would be ample parking in the front area, but it was full of regular cars; the neighbourhood was also already packed.

Plussat: Well located - just a short walk from the centre and yet easy to get to off the main motorway - clean, English-speaking staff and underground parking.

Plussat: It was very clean, smart and relatively quiet. Breakfast was a decent sized buffet.

Miinukset: Everything was an extra charge including parking in a tiny underground car park. Staff were quite rude

Plussat: breakfast had a bonus: waffle machine,: in 2 minutes fresh warm waffles . also organic maple syrup was very enjoyable.

Miinukset: I did missed a refrigerator in the rooms. bread on the breakfast seemed as it wasn't fresh (hard and very dry). Eggs in the breakfast were very pale: both on the looks as well as the taste of it. no taste to it. the towels weren't clean as well: out of four, two of them had foundation on it. one had a brown, long women's hair on it.

Plussat: Ilmastonti

Miinukset: Pesulapalvelut

Plussat: Location and the clean of the room.

Miinukset: Poor English of the staff. The guy in the bar prepared a cash bill without asking, then when we tried to put on the room he left to do it, then he's back saying it wasn't possible as we weren't taken a warranty during the check-in... While for the breakfast we're told to do exactly this way, putting on the room and nobody at check-in asked us for a deposit. For 7.50 eur it would be weird anyway. At check out the receptionist did mistake the room we're leaving. The bed in the room was small while there was space to put a bigger one. Entire room was quite spartiate, what you expect from Ibis budget, not from Novotel...

Plussat: Good hotel with parking. Novotel level. My kid's loved the complimentary ice cream from the front desk. Thank you very much. Breakfast is good.

Miinukset: The location is ok, 10 minutes walk from the central plaza, but the street in front of hotel is dirty with a lot of homeless, beggars and junkies. It is not hotel's issue, but it is not comfortable to walk out of the hotel in the evening time.

Plussat: The customer service was perfect. Breakfast was amazing and the location was superb. Close to everything, clean and safe. Loved my stay!

Miinukset: Nothing I could think of

Plussat: we lıked talking to Norman at the receptıon, when we come to hotel after 12 o clock at midnight, he is a great receptıon guy, please let him know!!!!

Miinukset: Did not lıke paying to the hotel ı m satıying 14€ per night, if ı don t come back to this hotel this would be the reason.

Plussat: Always friendly and helpful staff

Plussat: Location great. Breakfast good, the beds were comfortable, the room was clean.

Miinukset: When you book a 4star hotel and you pay 170€/night you expect to have a free parking place. The water pressure was not as expected, but we can ignore this matter.

Miinukset: Hotel is very quite even it is lying in center of city. Staff is very cooperative.

Plussat: Good service. Friendly staff, 15 minute walk from attractions and shopping. Good price for parking.

Plussat: I like the lobby with refreshing drink.

Miinukset: First room was hot, aircon is not well functioning, I have to close windows because of the noise of the main roads . Second room’s aircon is not cold either... we came in a hot summer day.... I think aircon needs Freon. But for one day is good enough.

Plussat: Perfect location. Within walking distance to almost all the attractions. Air-conditioning.

Miinukset: Nothing really

Plussat: The room style was older traditional brown German furniture but comfortable and functional. The breakfast was just right - although very German country style. The highlight was the attached restaurant where the food was EXCELLENT.

Miinukset: Lighting a bit dim

Plussat: Good breakfast. Nice spacey room with an extra bed. Very close to motorway for onward travel.

Miinukset: Bed broke when getting into it, but fortunately there were three, so both of us could sleep and did not need to change rooms. Could not find plug for the sink, same as 2 years ago. Lighting in bathroom could be better (one broken bulb). Lots of noise from loud talking people outside as they left the restaurant.

Plussat: Very friendly staff, very dog friendly, great food and breakfast, room was good and clean. We definitely will return.

Miinukset: The only thing missing was a shower curtain.

Plussat: Very pleasant hotel. The room was superbly clean and quiet. The staff were very friendly.

Plussat: clean, alot of parking, building is well maintained, the breakfast is super, the staffs are also friendly

Miinukset: wifi not working, crib not prepared, not getting double bed room

Plussat: Stayed for an overnight on the wa home and this Hotel was very convenient for the motorway. Reasonably large clean room.

Miinukset: Souds churlish, But I'd rather they'd ask if we would like an English language menu rather than assuming. I know they are just trying to be helpful but after more than 20 years of visiting Germany My undrstanding of the menu is often better than their translations.

Plussat: Good restaurant and Bar next door

Miinukset: Room a bit dated, bathroom dark.

Plussat: Very friendly staff who took care of me upon my very late arrival. The meal was lovely, so was the beer. Breakfast - plenty to choose from and good strong coffee.

Miinukset: Mattress in my room was too soft for me, but I understand that this is only personal preference.

Plussat: Easy to reach of the motorway. Good staff very friendly. Good room very clean. The food was excellent in the restaurant. The duck was superb. Just a great place to spend the night. Wood highly recommend.

Miinukset: Nothing

Plussat: Clean, large rooms. Great restaurant and fantastic evening meal and breakfast. Underground parking (10 euros).

Miinukset: Too far to walk into town and after a long drive we didn’t want to get back into the car. Didn’t see Aachen at all which is a shame. Bathroom was v clean but old.

Plussat: Very efficient reception. Nice breakfast. Our room was very large with a sitting room and kitchen and good sized but clinical bathroom designed for wheelchair use. Booked a double bed but had two singles pushed together which was unsatisfactory.

Miinukset: Room furnishings are tired. Bathroom smelled of cigarette smoke. Main areas have been refurbished but the rooms are in need of updatiing. No air con on the hottest day of the year

Miinukset: I paid 346 euro for triple room and it was the cheapest room in the hotel , there is cooking equipment but no cooking supplies like plates fork knife or...…. it was the smaller room just they add a sofa bed for the third gest ,the hotel is far from the city and the nearest bus station is far like 1km , I already booked another room for third person and only tow of us we stayed in triple room so I paid another 180 euro more for the third gest . staying in this hotel it was wasting of money I will never go back to this hotel again .

Plussat: Clean and spacious

Miinukset: Uncomfortable pillows (far too large)

Plussat: Good location, amazing breakfast, wonderful staff and very clean. We loved our room made us feel like home

Miinukset: Tosikallis aamiainen

Plussat: Very confortable, big and clean rooms with tarrace, great stuff and nice Restaurant. Since 3 years I'm testing the hotels in Aachen area and this is the best one comparing price and the service.

Miinukset: The Internet didn't work.

Plussat: Spacious hotel rooms, good location (only a few minutes from city center and easy to get on the road to Eifel National forest), clean, kitchen in our room, many parking spaces available in the hotel private parking.

Miinukset: There was no airconditioning in the room, although it was not necessary when we visited the area but you've come to expect it at any hotel.

Plussat: Fantastic good bed, I slept like a rock Excellent breakfast

Miinukset: A bit warm in the room (No AC)

Plussat: Interesting location, many facilities

Miinukset: Reception desk was not very welcoming. My 2 earlier bookings (for same room size, among the most expensive) delivered much more satisfaction (e.g. 2 vouchers for a cocktail, 2 vouchers for their massage water bed). Hence, value for the money went drastically down.

Plussat: Upea iso huoneisto

Miinukset: Hieman kuuma

Plussat: Breakfast is a bit expensive but it is totally worth! It is just delicious! The hotel is very pet friendly! They really care about the pets.

Miinukset: Nothing to comment.

Plussat: Great service and breakfast. The swimming pool is nice

Plussat: Great breakfast with many choices. Nice walk to city center.

Miinukset: I was not happy with the booking system. I booked and paid a doubleroom for 2 persons. On arrival I was told that i had only booked for 1 person. The system should do better.

Plussat: Clean, attractive surrounds. Short walk to the bus station. Quiet and comfortable.

Miinukset: Dining room staff were sometimes slow and disorganised.

Plussat: Very clean with good facilities. Nice polite staff. Nice place for a drink in the evening.

Miinukset: Parking charges are very high considering the hotel is located well outside the city centre.

Plussat: The confort of the room.

Miinukset: Nothing

Miinukset: No possibility to get food in the hotel after a certain time, also there aren't any places very close by where it is possible to eat

Plussat: Spacious room, nice garden, room was clean

Miinukset: No accessories were available in the room. For example hair conditioner and toothpaste. Although I asked for toothpaste and it was provided to me but I didn’t feel to call for everything I needed.

Plussat: Great location, quietness, excellent dinner and breakfast

Miinukset: None

Miinukset: Need more staff on the bar and restaurant when it is busy. Also paying for food etc was a bit drawn out but staff were very nice.

Plussat: Location

Miinukset: Noise

Plussat: The breakfast was rich and abundant, although it did not contain any sweet pastries or cakes (croissants, Pain au chocolat, etc.). Internet was very quick and worked seamlessly. The position of the hotel was excellent at few minutes walking distance from the Aachen's dom.

Miinukset: The hotel requires a several renovation: the room's carpets are old fashioned and partly eroded by time. The bathroom is minimal and the shower is functioning but - again - old. In fact, the size of the bathroom is below the expected standards: for instance, it was not possible to seat on the WC and keep the door open (at times, I need to contort myself to enter the hotel and seat!). The walls are so thin and/or wrongly isolated that I could see anything happening in the room next to mine: even minimal sounds as opening the bathroom's sink was very loud and resonated in my room, at the level of waking me up during the night. Aachen was hit by a hot wave of temperature. The rooms are not equipped with AC. While I understand the exceptional nature of the situation, guests cannot be left in almost unbearable rooms for the high temperatures, at day and night. The staff was fine but very cold, impersonal and never smiling in any situation, except for a nice young lady in the breakfast room. All of this could have been understandable if I had taken a low-budget accommodation. Instead, the cost was almost 100 Euros per night.

Plussat: Comfy bed Good shower Good breakfast Secure parking

Miinukset: No air conditioning it was very hot but had a Breeze later in evening

Plussat: A fantastic hotel in a fantastic city! The location, comfort, and convenience of this hotel makes us want to return to Aachen to enjoy the great shopping, food in the shadows of the Aachen Cathedral, one of the greatest monuments in medieval history. The guided tour through this 9th century cathedral is an experience not to be missed.

Plussat: - excellent location in this wonderful town, hotel situated between train station and main square and cathedral, ca 7 min walk distance from main railway station and ca 10 min from old town - excellent breakfast - wide choice from menu and served with smile and love :-) - all is close - restaurants, shops, sights... - direct a easy bus connection to Carolus Thermen

Miinukset: - small bathroom - little bit old fashioned style bathroom and room equipment, but fully functional

Plussat: Second time staying at this hotel. Great location. Places of interest are within walking distance. Breakfast was good. Staff was very friendly.

Miinukset: Wifi was of poor quality. Bathrooms are tiny. But luckily the design of the bathroom in this particular room was slightly more spacious.

Miinukset: the refrigerator was out of operation

Plussat: great location, good breakfast, nice people,

Plussat: Great breakfast; very friendly staff. Stayed in a single room, pretty small, but that is okay. Recommended if you don't care about the room size. .

Miinukset: Room is very small.

Plussat: The hotel is conveniently located between the railway station and the centre of Aachen. I had a single room, which was simple but functional. Breakfast was nice, offering choices from a menu. The hotel responded very swiftly to questions i had and the staff was very friendly. There is a lovely little backyard for everyone to use.

Miinukset: My room was on the first floor (one up from the entrance) which turned out to be directly at the level of the backyard. The backyard is lovely as i wrote above, but is also used by smokers which meant smoke directly into my room as they were literally sitting right outside the window. With 30+ degrees C not having the window open (the room has no airco) was unfortunately not an option. I hope in the future the hotel could consider making the backyard smoke free.

Plussat: Everything perfect, fully arranged kitchen, comfortable bed, clean and comfort bathroom. Living room was very relaxing. Location near to Altstadt, walkable distance. Next door nice Chinese Restaurant, Beer Tasting. Perfect! Parking lot was well arranged. Super nice Host and very nice breakfast. Yes and a superfast WIFI :)

Miinukset: Nothing

Plussat: Nice size room, clean and the beds were comfortable too. We were travelling and arrived very early, we were extremely grateful that we were allowed to check in early. Great staff, great hotel, great location!!

Miinukset: Nothing

Plussat: Well appointed room. Helpful staff. Buffet style breakfast.

Miinukset: The toaster at breakfast didn’t work very well!

Plussat: Friendly staff, clean rooms, convenient location just off the motorway. It’s been our second stay in this hotel and once again, they have done a great job.

Plussat: Kind staff, clean and tidy rooms

Miinukset: Elevators seem to be old

Plussat: The room was very clean, friendly decorated, one bottle of water free, we had breakfast in the room. Bathroon very nice and clean. Aircondition and windows to be opend a little! Very friedly employers.

Miinukset: Nothing

Plussat: Great room, bathroom, facilities, restaurant and food. I think this hotel deserves honors whilst compared to the price you pay, or at least I paid, to stay!

Miinukset: TV in the room was a bit undersized, but not the smallest I've seen on my travels around in Europe. But not a biggie.

Plussat: Very good location if you want to visit in and around Aachen. Parking in front of the hotel.

Miinukset: The bathroom was not clean on our arrival !!

Plussat: Overall good experience. Staff was cooperative. Good breakfast. Decent rooms. Overall enjoyed our stay.

Miinukset: Having their own parking lot how can they charge guests for parking?

Plussat: Easy location from the motorway, very spacious family room, 2 proper double beds, very comfortable mattress, just perfect

Miinukset: Missing a mini bar in the room

Plussat: Rauhallinen, parkkipaikka puomin takana hotellin edessä (hyvä). Siisti ja tilava huone.

Miinukset: Hieman kaukana keskustasta, mentävä sinne katsomaan elämää.

Plussat: This is a "Grand Dame" Hotel with real old world style and charms with a wonderful garden atmosphere located in a location only 10minutes walk to the old part of the City.

Plussat: Nice hotel on a good location, very friendly staff, excellent breakfast, good price/quality relation

Miinukset: Very difficult to regulate the airco, bathroom is somewhat outdated

Plussat: location was very good, rooms clean and tidy, staff friendly, building decor was lovely

Miinukset: single bed, no bed sheets

Plussat: Hyvä aamiainen, siistit huoneet.

Miinukset: Huone jo vähän vanhanaikainen. Aamiaisella henkilökunnan palvelualttius heikkoa. Kahvia sai odotella pidemmän aikaa..

Plussat: Great hotel. Good room. Nice big and comfy bed and pillows. Very nice pool and sauna etc. Good gym. Very good breakfast. Decent WiFi. Good parking availability. We came here again for one night after a great trip here a few years ago.

Miinukset: The room we had this time seemed half the size of the room that we had last time despite also being a Superior King room (same as the last time). Air-conditioning could also have been stronger. Overall a good stay though and I would certainly consider staying again.

Plussat: You expect proactivity & friendliness from the staff

Miinukset: wellness - was fully booked and on top of it on Sunday closed!

Plussat: Hotelli on hyvällä paikalla ja siellä on myös erinomainen aamiainen.

Miinukset: Hotellihuoneessamme oli varmasti kosteusongelma. Ainakin ko. huone ja sen ilmastointi kaipaa remonttia. Samoin Spa/uima-allasalueella "ilma oli raskas".

Plussat: The location and the parking are very convenient. The building is very imposing and spacioius.

Miinukset: There was no bedside table for a reading lamp or somewhere to put one's spectacles/watch.

Plussat: The location is very handy for the centre and for access to the motorway. The building is very impressive with a grand staircase.

Miinukset: As last time, there were only a few hangers in the wardrobe. Breakfast was chaotic. No one obviously clearing up the dirty tables of which there not a few. The carpet and decor in my room needed refurbishment desperately.

Plussat: Everything was very good and the breakfast in whole very good. Tea variety was amazing. And the service at the omelette stand was superior. The only thing that I would like to complain is the quality of the breakfast coffee as tha for me personally is extremely important. Coffee was of poor quality and/or very weak (tasted like water with slight coffee taste). With the price of the breakfast I would have expected something quite different.

Miinukset: The room smelled like old cigarrettes when we arrived. However it improved when we opened the window and luckily it was so quiet that we were able to sleep window open.

Plussat: Good location

Miinukset: Hotel is tired needs an upgrade

Plussat: Proximity to the Carolas Thermal Baths (only 800 metres). Onsite parking. Good Breakfast.

Miinukset: Nothing really

Plussat: Very good buffet breakfast, comfy room, helpful staff.

Miinukset: portable air con in the bedroom but not the rest of the space and it was very hot when we were there!

Miinukset: Air conditioning didn't work well

Miinukset: A difficult location to find if not familiar with the city.

Plussat: Good location, clean comfortable rooms, friendly staff, wonderful breakfast.

Plussat: Excellent hotel for our visit to Aachen. It is located about 15 mins walk from the city centre with its own off-street car parking right next door. Our room was clean and comfortable and staff were both welcoming and friendly.

Plussat: Room was spacious and comfortable, staff were helpful and friendly, breakfast was good, location was good to get into the city centre.

Miinukset: Nothing

Plussat: Hotel is close to the city centre. It's about a 10 min walk to the centre and the Dom. Staff is very helpful. Aken has nice places to visit and surprisingly small streets that are a joy to walk through. Note when you are by car that the Hotel parking is just behind the hotel. If you arrive from Maastricht keep in mind that you cannot directly park onto the parking but need to make a turn somewhere along the way on the street the parking is located.

Plussat: Clean an effcient

Miinukset: Nothing

Plussat: Best Western a reliable chain of hotels but this one was a bit too far out of the city, although admittedly the quieter for it.

Miinukset: We had a very dark room. No windows!

Plussat: Staff, specially receptionist "Sabera" very helpful.

Miinukset: One corner of my room ceiling is down. I hit my head 2 times.

Plussat: Everything was great, great breakfast, lovely staff. Nothing was too much trouble...

Miinukset: Everything was great

Plussat: We like the social space from the hotel, you can really enjoy and relax there and make a good cup of coffee. The minibar was our favorite. The location was ok. There is a Bushof not far from the hotel it just takes 5-10 minutes by walk. You can take the bus 350 to Maastricht here. To the old town of Aachen is a bit far... 20 mins walk or take a bus... The breakfast was good. Lots of choices and you can have a fresh pancake as well. Good value for money definitely.

Miinukset: The surrounding and area of the hotel is situated in a very shady part of Aachen, meaning if you want to walk to the old town or city centre you have to pass this area, where there are a lot of shady groups of people and individuals, which we did not expect, one does not feel very safe there!.

Plussat: The breakfast was great. I also like the style of the hotel’s inner decoration, very colorful.

Miinukset: There are no slippers in the room.

Plussat: We felt welcomed, the receptionist was very friendly and she speaks good English.

Miinukset: Was very clean rooms are made nice

Plussat: Staff very good helpful etc bed comfotable

Miinukset: n/a

Miinukset: Breakfast was great

Plussat: the location is good closed to center

Miinukset: no safety box and the breakfast is very poor and every day is same

Plussat: Good choice of breakfast, nice outdoor area, friendly staff, enjoyed my stay

Plussat: Location

Miinukset: Cleaniness. Minimum facilities

Plussat: The facilities, breakfast and staff service were outstanding. Nice side of the city to stay on. Surprisingly quiet even though on a Main Street.

Plussat: Friendly staff, clean, close to station and center!

Miinukset: No complaints

Plussat: Clean, new, great staff and good breakfast, nice bar. Rooms are good but small if you’re a couple. Location but Aachen is becoming a dirty city, was here a few years ago and it has become less attractive. Overall good hotel and a feeling of safety and comfort in it. I’d go back to the hotel which is.a measure I use of my satisfaction. Yes, and great air conditioning....was needed as very warm spell or weather

Miinukset: Charging for parking was a gripe, if you are on motorbikes occupy 3 to a bay and share the €8 charge! You spend enough on room, bar and breakfast could at least let guests park free....

Plussat: Good located and connected

Plussat: The lady at check-in was very friendly. Also thumbs up for Mukki (night shift) which gave us some extra service after returning from a long day! He made us a pizza :-) (which is the best thing ever at night). Room was fine, not too big but it was fine for 2 nights. Breakfast was also more than enough and we enjoyed having it. Hotel is very close to the city centre so we also had enough time (beside our visit to festival) to check-out the city. All in all - it was a nice stay!

Miinukset: We've missed a water kettle in the room with some coffee and tea (to have a cup at night) and a small fridge to put some fruit/sodas inside. Parking inside the property should be free with the booking in my opinion, since you already spend money on your stay. I have never experienced payment for parking at any hotel until now. Lastly, at check-out the front office employee was talking with another couple but saw us standing with the keys of the room, ready for check-out. He didn't pay any attention to us until I moved after 5 minutes and gave him the key.. I think these are points to improve because you can always excuse yourself and quickly handle it to take over the keys from the guests checking out. Also there was not any warm "how was your stay or we love to see you again" and I personally always appreciate such small words. It gives this final "positive touch".

Plussat: Close to the main Hbf , newly refreshed room with carpet on the floor, air conditioning especially as the outside temperature was up to 40 Grad. The air con kept the room at 16 Grad.

Miinukset: Only one lift, best only use if you really have to as you can wait up to 5 minutes for it to arrive. I used the stairs, keeps you fit.

Plussat: good location,breakfast ok,hotel most of the staff friendly

Miinukset: car park not very big,also girl on check in on Saturday,not very friendly

Plussat: New upgraded decor in rooms, Air Conditioning. Breakfasts were great

Miinukset: Nothing much to dislike.

Plussat: Hyvä aamiainen

Plussat: Near by the city center

Plussat: The pillows were comfy. The staff were friendly.

Miinukset: There are signs in the hotel room that if you hang.up your towel to reuse that it wont be replaced. I did this and my towel was still replaced each day.

Plussat: the location is good

Miinukset: there's constant mysterious noise 24 hours, feels like from some sort of machine.......... the sound-proof effect is very bad..... the neighbour is super loud (it's not the hotel's fault, but the sound-proof effect can be better)..... not so satisfactory experience in general, it does not really worth the price

Plussat: Hotelli sijaitsi lähellä rautatieasemaa, helppo kävelymatka. Myös keskikaupungille lyhyt kävelymatka. Huone siisti, laminaattilattia, sänky hyvä ja vuodevaatteet sopivia allergiselle. Aamiainen hyvä, mutta tavanomainen ja sen hinta melko korkea, 11 euroa.

Miinukset: Kaksi pyyheliinaa asiakkaalle ilman eri pyyntöä!

Plussat: Good parking at the rear of the hotel

Miinukset: The only problem was that the room had an overpowering aroma as of a laundry to the extent that it seemed to cause a dry mouth and almost a sort of chestiness.

Plussat: Very clean. Exceptional value for money.

Miinukset: We arrived late (22:45) and couldn’t get into the hotel although they claimed to have 24 hr reception service. Finally, after having called the reception phone number for half an hour, the receptionist came by and let us in.

Plussat: Near to stadium

Plussat: The staff was thoughtful. Their help was very good.

Miinukset: A bit far from the station, but an excellent value, and the distance made it possible to see some other interesting parts of the town we never would have seen -- the park and the baths.

Plussat: The owner and the staff were very friendly and helpful. The property is very well kept and clean. The breakfast buffet offers a good variety of products. We will definitely consider this Hotel for our future stays.

Plussat: Very clean,good location,and nice breakfast

Plussat: Clean, nice staff, good breakfast

Miinukset: Road noise as hotel is on a main road

Plussat: Very friendly staff, great breakfast!

Plussat: Staff were excellent and room was clean and tidy

Miinukset: Bit far from town min 15 minutes

Plussat: Hotelli oli helppo löytää ja auton sai näppärästi parkkiin. Siisti ja rauhallinen huone. Erinomainen yhden yön pysäkki.

Plussat: Everything

Miinukset: All very good

Plussat: Breakfast wasn't the best, very basic .

Miinukset: I'm sure i indicated on my search for a hotel parking. Which is hasn't you have to park on the street which has restrictions and pricey.

Plussat: Place near to the station.

Miinukset: Problems with the change of towels: once large changed to small, other time no change at all.

Plussat: Location

Miinukset: Very Nice hotel. Good reception and location.

Plussat: Can not ask for more at this price ! Small room, comfortable bed and good both room.

Miinukset: There is not someone at the reception all the time... they are available during pre set hours

Plussat: Very limited selection for breakfast.

Plussat: Well located, very cleaned and it has a good shower

Miinukset: Very warm/hot, an air conditioner would be great specially now in the summer time. The check-in is very late (4pm). The same key that opens the main entrance opens the room doors (not good for safety/privacy - although no one has opened the door of my room it could have happened)

Plussat: Vaatimaton, siisti, hyvä sijainti lähellä keskustaa.

Miinukset: Ei valittamisen aihetta.

Plussat: Near the station. Lockers to but the luggages.

Miinukset: -

Plussat: Super cozy room, friendly staff

Plussat: Modest and clean near to city center. Perfect!

Plussat: very close to the station,pretty,quiet

Plussat: Cleanliess and location were perfect. If you could only have WiFi or at least internet connection...

Plussat: Proximity to Hauptbahnhof and to city centre

Miinukset: No

Plussat: The facilities were very nice and the room comfortable.

Miinukset: Not as welcoming as I had anticipated.

Plussat: Great hotel; inexpensive, small but efficient, and conveniently located to the Hbf and the city center.

Plussat: Good location, cheap parking nearby, very welcoming staff, quiet soundproffed rooms.

Miinukset: Beds were on the soft side, mini-bar does not include fridge but consists of nuts, crisps and a bottle of sparkling water.

Plussat: small and quiet hotel well located close to the train station, not too far from center. Effective and kind staff. The double room was spacious comfortable and clean.

Miinukset: We did not try the breakfast.

Plussat: Close to the railway station, clean, helpful staff;

Miinukset: no

Plussat: nice bathroom, nice staff

Miinukset: small room, not enough clean

Plussat: Location is great and staff very friendly. Breakfast was okay.

Miinukset:

Plussat: Close to the center, 10-15 min walking distance, rooms small but comfortable and contemporary furnished, quiet rooms, bus stop to Hauptbahnhof close to hotel, quick check-in, minibar in the room

Plussat: Was perfect for what we needed- but not really close to city center area. Staff was very helpful and kind.

Plussat: Very good value for money, practical, clean room. Despite being our room on a very busy road, we were not bothered by traffic noises.

Miinukset: Nothing!

Plussat: Its friendly, comfortable and clean in a good location

Miinukset: Large German pillow is not the best for me.

Plussat: 15 min walk to Aachen city centre, staff were very accommodating when we requested a bigger room as we were travelling with our baby son. I’d definitely recommend booking the suite if you’re travelling with children

Miinukset: Although the radiators were working, we found the rooms rather cold! Internet signal was quite poor

Plussat: location good, breakfast good, friendly staff

Miinukset: small rooms, very small bathroom, parking not so comfortable and further away

Miinukset: Very very small room Half of the desk was taken by the TV

Plussat: clean and affordable, polite staff

Miinukset: the air conditioning is a bit noisy and not very efficient

Plussat: very clean, well designed, quite handy

Miinukset: close to the street, a bit noisy because there are motocycles some times on the street.