Abano Terme hotellia

Plussat: Pool was very nice, especially at evening time. Abano terme city is very cozy. Bed was quite big in our room and very comfortable. Good option to pike up bikes for free.

Miinukset: Breakfast has very limited choose of food. Little bit cold in room in winter time and no option for heating the room well.

Plussat: Classic Italian luxury hotel.

Plussat: The pool was good . The front reception were very pleasant .

Miinukset: Nearly everything . We thought the hotel was old world but it is simply old fashioned. It is need of renovation . The door locks were keys with numbers on it . Not secure. Had to actually lock the door. The air conditioning was not well controlled . The units need replacing . Very little English is spoken here. Breakfast was very basic and we had to ask for the dishes to be refilled. We have stayed in many hotels in Italy and not written a report like this . This is a 4 star hotel .

Plussat: Pool excellent, well kept and clean. Sauna is well kept and clean, Steam room, is well kept and clean. Breakfast has excellent choices. Dinner is fantastic. Spa is outstanding.

Miinukset: No coffee or tea available in room unless you order constant room service, and it becomes. quotes expensive. Would like to see hot water heater for coffe and tea In the room for this.

Plussat: The SPA

Miinukset: Breakfast is poor

Plussat: Great hospitality and friendly staff (especially the bar man was super). The thermal outside pool is very nice.

Miinukset: Internet pretty slow. Breakfast is delicious but there is a slight lack of variety (every day the same food).

Plussat: Nothing really, and I usually write very positive reviews on booking.com!

Miinukset: Everything, really. The entrance is great, but that’s it. The rooms and pools are very dirty and there is no connection between the indoor pool and the outdoor one. The treatments are more expensive compared to the ones offered in other hotels in the same area. I’ve stayed in 3,4 and 5 stars hotels in Abano Terme and this is by far the worst one. Definitely not a 5 star hotel.

Plussat: I loved that almost everything IS real style "d'epoque", not an artificial fake or remaking, which I hate.

Miinukset: I missed at least a ventilator in the bathroom where there's no window.

Plussat: It is the nice hotel,I liked it before, but it changed for the worse. But this is my personal opinion. And I left this hotel in two days. I like nothing nice to me during my last stay at Abano Ritz Hotel Terme becouse the hotel doesn't like the guests, who books this hotel by internet, they are frankly speaking about this, and they gives these guests the very uncomfortable rooms and expensive lunch&dinner. So I had to leave this hotel in two days. I know Abano Therme, so it was not difficult.

Miinukset: I like nothing during my stay at Abano Ritz Hotel Terme becouse the hotel doesn't like the guests, who books this hotel by internet, frankly speaking about this, and gives these guests the uncomfortable rooms and more expensive lunch&dinner. So I had to leave this hotel.

Plussat: The staff, the termal pools (both the indoor and the outdoor ), the hotel itself, make together a great experience

Plussat: Pleasent stay in a good location with excellent facilities. Good parking and spa.

Miinukset: Bathrooms need a lift-up, should have instruction booklet about the room facilities (switches, etc...).

Plussat: Classy hotel with a relaxed atmosphere; perfect for a short stay and if you want to relax. Nice outside swimming pool; open till 11.00 pm. Overall higher age group, mainly Italians.

Plussat: a traditional spa hotel with great list of treatments

Plussat: The classical music "concert" every Monday night! The outdoor swimming pool.

Miinukset: Restaurant opening hours... not good at all...

Plussat: I liked how genuinely friendly, gracious, welcoming and professional the staff were. Very relaxing environment. Excellent treatments. Very good value.

Miinukset:

Plussat: The space and the old fashoined feel and service

Miinukset: Rooms were too hot!

Plussat: I really enjoyed the whole hotel and spa experience that the hotel has to offer. The staff was friendly and I got the best massage and facial. They also exchanged my room as the first one smelt like smoke, very happy. The breakfast was outstanding.

Miinukset: There is no smoking free area and everyone can smoke next to the pools or on the balconies in the rooms.

Plussat: Wonderful spa, large and clean. Great room with balcony, lovely decorated and very comfortable. Good breakfast. This is our second stay. We will come back.

Miinukset: The coffee/tea maker in the room would be a bonus.

Plussat: Clean, safety, parking on site, rich breakfast, wonder spa

Plussat: Location, meal, swimming pools.

Miinukset: It was a little bit boring place. It's a place for people over 60 y.o. No young people except a hotel staff.

Plussat: Really nice thermal complex and garden - Location at the center of the thermal station.

Miinukset: Some of the rooms are a bit outdated

Plussat: I stayed for the third time in Mioni Pezzato & Spa, so it clear that for me in the region of Padova there is no better place to stay.

Plussat: large clean rooms

Plussat: Pool and related facilities, well suitable for an excellent spa centre; breakfast

Plussat: A every convenient hotel for family rest and retired couples (in November), connoisseurs of architectural beauties and historical monuments will also find lots to see at the nearest area. Very good European, mostly Italian cuisine. Very friendly personal, especially for Russian tourists, as some of the stuff speaks Russian.

Plussat:

Miinukset: The guests having breakfast in the dining room while wearing their dressing gowns. Many of the dressing gowns are gery and shabby. Difficult to find.

Plussat: A good hotel with excellent facilities and friendly helpful staff

Miinukset: Meals at dinner were not always very good with the main course being almost inedible on a couple of occasions, although compensated for by the 3 other courses.

Plussat: Very good breakfast and dinner. Lots of variety.

Miinukset: The room was not good for babies. Sharp corners on desk.

Plussat: I took the share room with 4 bed in total, is really good for the needed I had, just visiting family alone, great price and full use of facilities, I really enjoyed the natural thermal water, sauna, steam room and continental breakfast. For who love swimming you're close to the communal 50 metres pool of Abano, is with thermal water too (6 euro full day). I think is the most affordable option for solo traveller

Plussat: Location (very quiet and close to city centre) General Facilities and Health Services Attention to Client: all staff were very customer-oriented, keen to help and assist, and dedicated - on a One-to-One basis: very rare to find. Ms Ornella care and attention were simply superb

Miinukset: Earlier Buffet Dinner: we would have preferred starting at 19:00 instead of 19:30

Miinukset: All of services need additional feese

Plussat: Its a very nice hotel in quiet area, close to the city centre, amazing staff. Room vas clean and comfortable, pools are nice and warm, breakfast was huge. Another bonus was the free bike rental, l loved it to cycle arround town and to Montegrotto Terme.

Plussat: Friendliness of the staff and the general informal atmosphere of the hotel

Miinukset: Foyer furnishings show signs of overuse and should be freshened-up. No ironing facilities in the rooms or in the hotel when requested.

Plussat: The beds and room was nice. The bar was very nice and it had pinball which was fun. The dinner buffet was pretty nice and the breakfast was good. The pool was nice. The massage was really good! She was very professional!

Miinukset: The shower was small and old, you had to hold the shower head. No shower curtain. The sauna area was too small, especially the wet sauna. Also looked kind of old.

Plussat: Everything was extremely well maintained. The beds were comfortable and the breakfast was one of the best I have experienced in Europe. This hotel should be a 5 star given the level of amenities available, facilities, and the professionalism of the staff.

Plussat: The hotel gives you a family feeling, personal treatment and the whole staff is always ready to help finding regional trips or any other requirement. Food is the best that money can buy.

Plussat: We found the staff friendly and accommodatingg and the room was attractive and comfortable. The facilities including the gym, the thermal pool with jets and aquagym classes were most enjoyable. We would definitely stay there again.

Miinukset: Would have liked regular dinners as well as buffets.

Plussat: amazing design highly skilled staff moderate prices good buffet dinner

Plussat: Hotel staff made us feel as very welcome guests. We have got the best service ever.

Miinukset: Nothing

Plussat: quiteness, breakfast and pool

Miinukset:

Plussat: good hothel with fair service , good location and easy to find in the town because located on the hotel ring ,rooms are clean

Miinukset:

Plussat: The use of the pool at 8euro per person per day is excellent value. The food available for breakfast was very good with a large selection.

Miinukset:

Plussat: It was the best time. Nice hotel.

Miinukset:

Plussat: Accomodation and Wellness (pool)

Miinukset: Restaurant needs refurbishment. Price for dinner for our children (7 and 12) were not disclosed beforehand and we felt overcharged on that at the end.

Plussat: Breakfasts and diners are more then wide and satisfying. The staff is very friendly and welcoming. The pool area is large enough to feel comfortable among many other guests of the hotel.

Miinukset: Everything was nice.

Plussat: Room was great and pools also nice. Breakfast delicious and wine superb. Location very good too.

Miinukset: Some of the staff especially the bar attendant in the pool area was not so friendly and do not give you that welcome attitude but all others was great especially the reception area and restaurant area. We was lucky that only one day we met many crowds and always need to book for all things because too much people and less area. Hotel need more attention to small things like door locks that if you push the door you open it without card. No free tea in rooms.

Miinukset: As a business traveler I missed some basics in the Room like coffee machine . No body lotion , and the towel for welnesss should be changed every day when you leave it on floor of bathroom

Plussat: The hotel is nicely situated in the Centre of Abano close to the shopping area. The staff is very friendly and helpful, the rooms are comfortable and the pool and spa area provides very good opportunities to relax and spend some beautiful holidays.

Miinukset: to pay 15 € for a bathing coat which felt old and worn out.

Plussat: Hotel staff was very friendly, good facility, swimming pool with massage was big enough. Excelent lunch and dinner every day. It also sits in the center and have activies every week.

Miinukset: A bit small parking place, sometimes can't park if there are too much guests in weekend, most of parking places are without shadow, it makes car in high temp in summer time.

Plussat: The hotel has an excellent position, nice rooms, very clean and good service.Also, the Easter lunch and dinner were excellent.

Miinukset: The managemnt could consider a wider variety of food.

Plussat: location, breakfast

Miinukset: Heating didn't work properly.

Miinukset: Wi-Fi impossible, completely inadequate. Not able to use it in any way. Booking.com calls interior 'classic'. I would call it older than my grandma. Black mold everywhere in shower. Mattresses beyond expiry date, springs sticking in your bed. Cabinet falling apart

Plussat: The staff was friendly and able to help. The view from the balcony is nice.

Miinukset: The complete hotel looked as if the last renovation was 30 years ago. The rooms have been quite dirty, especially the shower was full of black mold. Basic repairs (see shower holder and elevator) are not done. The rooms are lit using cold white light and painted in a grey/blue without any pictures or decoration. Its plainly depressing.

Plussat: Front office staff were brilliant. Parking is free. Bath area was very clean and very good provision of shampoos/soaps. Town is very quiet (Abano Terme). Close to Venice airport (35 minutes w/o traffiic)

Miinukset: Air con slow to work. Pools needed cleaning. Bed covers looked dirty. Cold not find a merchant or restaurant in town that takes credit cards.

Plussat: Lunches were very good. Polite and helpful staff. Well located in the town.

Miinukset: Unusable WiFi. Mouldy bathrooms with poorly functioning facilities - shower tray flooded, toilet flush almost inoperative. Breakfast not great with limited choice of hot food. Mattresses lumpy. Threadbare soft furnishings and outdated decor that desperately needs refreshing (marked and dusty paintwork). Ancient lifts very slow with no clear option for using stair cases. Small, poorly laid-out rooms and bathrooms. Cupboard doors hanging off hinges. Why don't the owners invest in this property? Pity the poor staff having to deal with complaints.

Plussat: nothing

Plussat: We had a fully renovated room, this was exzellent

Plussat: Warm pool is amazing

Miinukset: Construction site near the outside pool doing a lot of noise

Miinukset: Had to asked 3 times for an extra towel. During the day you wait a long time for coffee in the bar ( no employee there ) Breakfast not okay ...Bread is not fresh. Elevators broken. No slippers in the room no possibility for marking a cofee in the room. Bathroom very very small ( has a standard room ). For this kind of price you can get much better in this area.

Plussat: We stayed at this hotel for the second time, because it fulfills all our expectations. Friendly staff, great spa facilities open until 10 pm. The room is spacious and comfortable with a large bathroom.

Plussat: The stuff are always good feeling, everyboday is kind, quickly response to ask something. But this time I found the cleaning is not good. My room's floor is always same dust even if after the room cleaning. At the same time table cloth and seets are completely clean.

Miinukset: The room plan is not good. Bofore I spend a room was perfect big windows and big balkony, but in this time the window is a small but toilet place with same size window. And without balkny. It's pity for guests.

Plussat: Huge room

Plussat: Breakfast was very good. Parking was good. Nice pool and clean facilities.

Miinukset: Reception staff were most uninterested in assisting us at all. Wi Fi was very poor in the room on the second floor. When we went to reception to advise the wi fi didnt work the reply was..well its good here in the lobby? The air conditioner turned itself off after every 2 minutes, so our room was muggy 26 degrees overnight. For an international motel they do not have any luggage scales.

Plussat: The surroundings

Miinukset: Small elevators

Plussat: Excellent location in green setting. Clean room, comfortable bed.

Miinukset: Very crowded breakfast area (group tourism).

Plussat: The pools were nice, the rooms big enough to feel well

Miinukset: The hotel is run down. The spa area is not inviting,very poor.The evening meals never tasted like Italian food and always have been served cold.

Plussat: Everything was very good. In particular, excellent location and very nice park.

Plussat: Fine staff, good and quiet location, reasonable price, relax in swimming pool with hot termal water

Miinukset: Guests in this hotel are mainly retired people.

Plussat: Central location/ price/comfort/ spa facilities

Miinukset: Dining room is chaotic - no wine waiters at hand/ courses served before last one finished/ meals served cold/ obvious tensions between staff in dining area/ Grotto area/sauna too removed from pools/ maladorous/ badly maintained/decorated

Plussat: I was stayed 12 days in Hotel.It was perfect time on my vacation.Thank you so much. Zinaida and Joseph from San Francisco, USA.

Miinukset:

Plussat: Good location, swimming pool with warm water, parking

Miinukset: Small room, not always all food at breakfast, too early closing swimming pool

Plussat: Professional service, good value for money

Miinukset:

Plussat: nothing

Miinukset: Staff didnt even have ice, mineral water is diluted, has no effect. Hotel is ancient - built in 50s, has whole bunch of useless antique stuff, while in the rooms showers are a disaster - curtain is hanging near the middle of the bath, so that there are 45 cenimeters of width between the wall and curtain for you to take shower. Water jumps to boiling hot and burns you - probably when a neighbor uses the toilet. Stay away!

Plussat: The thermal baths and spa facilities are great and there are so many baths and facilities to choose from. The staff was kind and helpful. Large comfortable bed and room with a view!

Plussat: It is a great place for a relaxing weekend. Staff was mostly friendly, wifi was good. The pools are excellent with a lot of options including sauna and steam bath. Breakfast was very good and also offered a lot of options

Miinukset: The place is reachable by bus, but unfortunately the bus system is very unreliable. It could be a nice addition to have complimentary body cream.

Plussat: All amenities and suite was beautiful

Miinukset: Excelentemente

Plussat: The customer service was phenomenal. Everyone was very courteous and friendly. The White Spa is so lovely!

Miinukset: The beds are very hard. :(

Plussat: everything was enjoyable

Plussat: Great character and ambience. Facilites were good. Very clean. Staff were over all very friendly and accommodating. Beds were very hard, which i prefer but my family who were with me did not find comfortable. Dinner and service was exceptional. Breakfast was adequate.

Miinukset: Felt that they could have water accessible to guests around the hotel. Lots of rules, which robe to wear where, cannot have a large bottle of water as they are only for the room etc. A quite rude and snooty bar man who made us feel unwelcome did not try and remedy our experience. Luckily every other member of staff were exceptional which made up for it.

Plussat: Everything was the best

Plussat: personal attention

Plussat: The hotel lobby was filled with beautiful antique furniture. The food at dinner was excellent. The pool called "Alaska" was 28 degrees C and perfet for doing lap swimming.

Plussat: good food

Miinukset: pay 40 Euro for swimming in the pool. This must be inclusif in the room cost. Bad cushion with plastic material. Furniture in the room is poor for *****

Plussat: Relaxing, luxurious hotel near to Padua for sightseeing. Very good spa and other amenities

Miinukset: Restaurant service hurried but effective. Takes 24 hours to know your way around

Plussat: Enjoyed the gardens and pools on the hotel property

Miinukset: The quality of the food was not up to the standards of the rest of the hotel and the wait staff was rushed.

Plussat: As usually amazing stay, nice room, nice pools, nice structure, excellent breakfast, lovely atmosphere

Miinukset: This hotel only pretends four stars. The reality is different. Broken air conditioning in the room, unpleasant smell in the room, broken shower head, dirty shower about mold, unpleasant staff, swimming in the pool only with a bathing cap you do not know in advance.

Plussat: The pool was very good, great for relaxing if you've been visiting sites all afternoon. If you have a bathing cap, bring it with you because it is mandatory, otherwise you can buy one from reception for 3 Euro. Breakfast was pretty good, with freshly made omelettes and pancakes on offer.

Miinukset: The air-conditioning in the room doesn't work from the local panel in the room, it's activated from reception, but we weren't told that. The air-conditioning was switched off, so I had to contact reception to switch it on. When it was on, it was quite noisy and - of course - you have no means of switching it off or controlling the temperature. The car park was full, we had to leave the car in front of the hotel and leave the key at reception just in case they had to move it.

Plussat: Spa great hotel old staff useless. No English tv bikes always unavailable or broken

Miinukset: Spa

Plussat: Comfortable spacious room, very good thermal water and free bikes. Nice balconies in bathroom and room. Good bread at breakfast and charming cook who made omelettes to order.

Miinukset: It would be nice to offer free robes and slippers in a spa hotel. Also to offer real juice at breakfast, fresh juice rather than carton juice.

Plussat: The location of the hotel was very good. The room was very big and very clean. Very large bathroom with a seperate shower. The pool area was very good and had a small indoor pool area. The use of the care park was an added bonus.

Miinukset: We didn't particularly enjoy the evening meal. The soup was tasty but the portions were very small. However there was a salad table. We were unsure of the process for the evening meal, we were given a piece of paper that had the english translation of the dishes, not a proper menu, the comment was "oh English" then the paper was given to us. We were not informed of how we ordered etc. The starter was buffet and the mains and pudding, was waiter service. We worked this out by watching what happened with all of the other guests.

Plussat: Good pool and overall value for money.

Miinukset: No bathrobes in the room. Caps for pool are mandatory and are extra charged.

Plussat: Good. Breakfast room had a Good location. Selection of food for breakfast was good. Reception Staff were very helpful .

Miinukset: Car parking was insufficient for number of cars. Evening gala dinner was poor dining room was cramped and noisy . Food was Poor and dumped in front of you . Overall experience was of a School Dinner in the 1960s. Pool area was also cramped .

Plussat: The hotel has good location and pretty much ok

Miinukset: The triple room was not a proper triple, but s double with additional bed. Swimming pools were small. The external one was mostly of the time in the shadow hence not enjoyable because of the cold. The solarium at the ground floor was full of drafts, it was freezing if you wanted to relax after swimming, being wet in the cold was not pleasant. Toilette were old and the one in the corner had door defective and flushing button broken. Geysers to the walking path in the whirlpool swimming pool on the right were not working.

Miinukset: I found it not very good that one has to rent bath coat and even towels ! At least one should clearly mention that one has to rent bath coats at € 15.- so that one could bring ones own coat !

Plussat: Breakfast

Miinukset: Stuff was very rude.

Plussat: Very accommodating staff, stretched themselves to help us get the most out of our stay. We even found a way to charge our electric car outside. The hotel seems to plan several chargers and allready have plenty solar panels in place. The town is popular with the seniors, but I will recommend the town and hotel for families. All our family enjoyed the thermal pools - great pool area.

Plussat: The pool and my massage

Miinukset: The lady who made the omelettes, rude.

Plussat: Breakfast was a bit of a chaos, at least at the final hour.

Plussat: Nothing!

Miinukset: The hotel is very very very old in every single way! Rusty, mould, carpets stunk! The rooms smell. I feel bad as I was with baby and wasn’t healthy for him to stay in such an environment!

Plussat: Everything as described. Room comfortable enough for a one night stay. Really friendly and helpful staff. Off-road parking was good to have.

Miinukset: Town centre is more of a one way System.

Plussat: The perfect location, very central, free hotels parking, stuff are very polite and pleasant and hospitality.

Miinukset: A litlle bit old faschion style and furniture, but its may be style which Hotel Roma guests prefere.

Plussat: We love this hotel. It became our favourite one in Abano. Nice swimming pool and spa facilities. Beautiful location. Very big rooms and super comfortable. Amazing the use of the swimming pool during the evening.

Miinukset: Poor choice and very limited breakfast for people allergic/ intolerant to lactose and glutine.

Plussat: Their offer of treatmants is great..also pool is wonderful..

Miinukset: Carpets in corridors are old and bit smelly..

Plussat: The spa, pool and the dinner too.

Miinukset: Could be better to have also mosquito killer becasue there were some.

Plussat: Very big

Miinukset: Prices at the pool bar too high

Miinukset: We booked our five night stay at this hotel three months before our visit. When we entered our allocated room to our horror 15 meters away was a building under construction so our view was concrete slabs. A depressing start to our visit. We asked to change room which the hotel arranged for additional charges. When speaking to other guests who had the same problem we were told that they were given new rooms for no additional charge. We feel that the hotel should have told us that our room had restricted views either at the time of booking . The room had no amenities , no glasses, no bottled water, breakfast was very poor certainly not what one would expect from 4 star hotel. The pricing level of this hotel does not match the standard of the hotel.

Miinukset: You must pay towels for a pool. Obligatory to wear a cap in pool.

Plussat: Definitely not a 5 star!

Miinukset: We stayed there for 2 days ,the hotel it’s OLD for being a 5 star,even if our room was new an pretty. So ,the things I cannot accept is :I had a note in the room,with checking at 14 and checkout at 12. In the last day,we went to the gym,and after ...at 11.20 we went in our room . Surprise (ugly surprise)the key didn’t work;so we went downstairs,at the reception from seventh floor. The lady insisted that the checkout was at 11....and she apologized only when I took her the note. The night before ,we wanted to have dinner in the hotel restaurant . A man that worked there reached us with a peace of paper,asked us the room number,and till here everything is ok... but after,he said very loudly that we have only breakfast and not dinner:)) I mean ...what???i answered that we pay,of course we pay. So ,he makes us sit at a table,but ....the menu for dinner was in French. We don’t speak French,so we leaved. Another thing ,we were in 2 ,but in the bathroom they put only one little shampoo,one little (very little)foam bath. We appreciated the bottle of Prosecco that we received for Christmas,that was very nice of them!so thank you very much... We met a 77old man in the gym,he said that him and his wife go in this hotel for 22years ,and the place it’s the same ...after the Russians took over ,this place is going down... and I think his right,I wasn’t impressed at all!

Plussat: Big spacy internal and ext pool. Food is ok.We loved the place.

Plussat: everything is just perfect. Food for breakfast and dinner is the best, room is huge with two balcony and two washrooms, pools are beautiful, steam rooms, we were happy there every minute of our stay.

Plussat: everything

Miinukset: no

Plussat: Relaxing and confortable atmosphere

Plussat: The hotel is in the Elites level of spa hotels.The room,the facilities The exceptional staff and the very good pools .the food breakfast and dinner was excellent.cleanliness was fantastic.recomend this hotel

Miinukset: Not to much maybe more up today entertainment.

Plussat: I thought is was a really good value for the money

Miinukset: Some of the reception staff were not helpful at all and st times quite negative

Plussat: Spacious rooms, well equipped spa garden around.

Miinukset: The hotel is 5star,but there's nothing LUX in it. Public areas like pool and gym are not clean. There were dust, used things left for 5 days and no one cleaned them till we insisted. Absolutely stupid idea of administration to force guests carry wet pool towels to their rooms and have no place to dry them. Slippers are one size +40 And all ladies with smaller feet are at risk to slip out of them. But when asked, they don't have different. So, please, take yours. Takes hours to wait for a bathrobe or towel if you ask a change. Quality of breakfast is not up for a LUX hotel. Very standard. Professionalism of spa workers should be checked. My forehead was burnt during mud application.

Plussat: All staff at reception, dining room, bar and housekeepers were professional, well trained and friendly. Fabulous dining.

Miinukset: Strange that you can’t charge your cellphone, shaver, etc without the lights on.

Plussat: The manager who was almost always on duty was very friendly and help ful with directions and the like.

Plussat: the staff were very helpful and friendly, the location of the hotel was aldo very good

Miinukset: i found the hotel to be over priced for the room and the drinks in the bar

Miinukset: Kylä oli ihan kuollut. Hotelli itsessään hyvä.

Plussat: Staff were great.

Plussat: The bed was comfortable, the room , all other spaces and water in the pools were clean. The hotel was right in the city center. Kindness of the staff appreciated.

Miinukset: Second floor wifi wasn’t working also breakfast was not really good ,fruits were not fresh and fruit juices were almost water. There was not refrigerator in the room and there was a small space for parking.

Plussat: We were in Room 610, there was toilet smell some hours of the day in the room , otherwise very good.

Miinukset: Toilet smell in the room

Plussat: Breakfast and dinner were fantastic. Lots of opportunity to eat healthy food - dairy-free, gluten-free etc food was available. Meals were delicious. Wines of all prices were available. Waiters were nearly all very friendly. Rooms were great. Location was just away from the square, very peaceful and pretty.

Miinukset: No tea making facilities available and cups of tea were expensive to buy there, twice as expensive as coffee. The pool was lovely and clean, though the water was very warm when the weather was hot. Some building work was going on near the hotel which started at 7 .00 in the mornings. The air conditioning didn't appear to cool the rooms.

Plussat: The Pool

Plussat: I love this family owned hotel. It is located very close to the center of the town however has its own quietness. I prefer to stay in junior suit which offers more space for gathering with friends. It was my second visit and I am planning to continue coming to Abano every year. Food at Bristol Buja was great!!!

Miinukset: I wish two things: 1) would like for terme pools are being open longer, like 11pm (23:00) 2) would like for saunas and salt room be heated by 10am and not by 2pm

Plussat: Professional staff, very good and modern SPA, huge parking lot, very convenient price.

Miinukset: Bed not too comfy, all the hotel furnitures (rooms, corridors, hall, restaurant) are old and almost tacky, and probably for the abundant presence of moquette (and for the cleaning), when you enter in the hall or in the breakfast/restaurant room, you realize it smell bad (bleach or something like that). Rooms and bathrooms need refurbishment. In the breakfast room there isn't a coffé machine, so you have to wait the waiter, but during the weekend they can't face the request (I had breakfast without coffé, waiting time was too long).

Plussat: Staff were very friendly and helpful. They arranged for us to have an early breakfast as we needed to catch an early flight.

Plussat: I would like to thank all staff for being so friendly to us. Room was kept clean and made up for entire day. SPA facility and personnel is very professional. We feel absolutely recovered after our stay. Also weekend music program was very cheering up option. Many, many thanks!!

Miinukset: All was so nice! ;)

Plussat: We had stayed one night earlier in the week and on our return we were greeted like old friends. Reception staff were very friendly and helpful. Spar and hot pool were relaxing and enjoyable. Good location for Abano town, Padua and the Autostrade to Venice or Verona. We enjoyed the entertainment in the lounge each evening. We had a very early departure and appreciated being allowed early access to the breakfast restaurant.

Miinukset: The air con had been switched off for the winter and the rooms were very hot. The only way to cool them was by opening the windows. This let in the mosquitos with unpleasant results.

Plussat: As usual: home from home.

Plussat: the atmosphere of the hotel was so nice and easygoing/Iliked the food the room and the nice pool

Plussat: The room was comfortable and the surounding pleasant. The atmosphere was peaceful and calm. There was opportunity for walking and shopping.

Miinukset: There was less information about the surpunding available then was expected. It was easy to get lost and we did not have information on how to get there.

Plussat: This is not 5 star hotel. Hidden cost sauna.

Plussat: the food

Miinukset: the service is too stiff and stressed. rooms can not be 5 stars

Plussat: 5 star hotel with 5 star quality in service and restaurant.

Miinukset: Hidden cost of doctor exam, use of sauna and haman and bathrobe. Otherwise, the hotel is top notch.

Plussat: superb food and very courteous staff, also swimming pool was paradise

Miinukset:

Plussat: The spa facilities were wonderful.

Plussat: beautiful, charming hotel, clean, friendly stuff, nice pools, good atmosphere, positive energy

Plussat: The selection was good except for the scrambled eggs which were watery and insipid. not appetising to the eye

Miinukset: When we asked for an omelette or poached eggs, we were informed that would be an extra charge. For a 5 star hotel, that is totally unacceptable. The restaurant was ideal for meat and fish but had no provision for vegetarians which for a 5 star establishment is not good. Therefore we could not eat in the restaurant on any day.

Plussat: location great, right in the center. Nice staff. Large gardens, nice SPA pool. I benefit from a large room so it was great. Room confortable. At this period, this is an empty space in an empty city.

Miinukset: price for lunch charged on the bill with no information on what we paid for this amount of money. Mistakes on the bill.Missing a kettle in the room for this hotel rate.