Aguascalientes hotellia

Plussat: The site is near by city center. So good location

Miinukset: Its quite old style and old hotel.

Plussat: I travel there 4 or 5 times a year and always stay there. You will not find a better staff then they have there. Without question they will go out of their way to accommodate your request. No request is too small for them to do and they always have smile for you. Great place to stay.

Miinukset: My stay has always been great I can of think of nothing they can approve on. Love the staff.

Plussat: Pool Party see Torres 10

Plussat: Right in the heart of Aguascalientes, Ags. Mexico. Great People & Service and a very nice hotel. I would recommend without any hesitation to all. Thank you to the staff for a wonderful stay!

Plussat: The property is very nice and comfortable

Miinukset: There was some kind of maintenance work around the elevators area.

Plussat: Everything was great. The staff wonderful as always. Very clean.

Miinukset: They no longer accept Discover card and that I the one I always travel with. They need to change if they want me to continue staying they. I travel there several times a year and always stay there. Maybe not any more.

Plussat: Love this please we stay for the fair this is our 2 time straying at this location. I would not stay anywhere else. Rooms are clean service is amazing couldn’t ask for more

Plussat: Everything

Miinukset: The price has to be lower because in my days in the hotel the other hotel offer 42.00 / day and I paid 110/day, the ONE hotel

Plussat: Everything. Most beautiful place I have ever stayed at. The staff was incredible. Close to the plaza.

Miinukset: Bedside lamp didn't work. Decorative.

Plussat: The staff was very friendly and helpful. Everything was better than expected and top notch.

Plussat: Good swimming pool with warm water. Good breakfast.

Miinukset: They didn't explain about paid internet. 350pesos per day.

Plussat: The beds are very comfortable but not the pillows that are very soft and with no support

Miinukset: They charge for everything. Parking 50 pesos per night in self parking or 70 in valet, internet 315 pesos per night, have not seen it but in Marriot. I got a flood in my bathroom so I had manteinance persons for an hour in my room. Next day early morning the mini bar guy showed to very consumption, is this real?

Plussat: Location

Miinukset: Waiters at the Lounge were not really friendly, they were mad all the time..

Plussat: Breakfast is fantastic

Miinukset: A little bit dated

Plussat: All good

Miinukset: The room needed fresh air

Plussat: Location is excellent

Miinukset: We tried to extend our stay for two hours and they wanted us to pay for half a day, and go immediately to pay

Plussat: Staff, location, restaurant, and pool are all great! My husband needed a steamer to get some wrinkles out of his suit, and the front desk staff had the suit pressed and delivered back to our room, free of charge. Also, most of the pictures of the pool area don't do it justice - it's incredibly beautiful!

Miinukset: Our room was located on the ground floor, on the busy street side of hotel, so it was a bit loud at all times of the day. Also, we reserved a king bed but checked in to a room with 2 double beds. I was told that none of the king bed rooms were available when I called the front desk. Not a deal breaker, but would have been better to get one of the fully-renovated king bed rooms.

Plussat: Family spa was good. But 1 hour.

Miinukset: We couldn't use swimming pool due to cold water. And they paid higher cost that I booked here. Finally they adjust same cost. But uncomfortable.

Plussat: Location. Pool. Gardens.

Miinukset: Better food.

Plussat: Location pool room

Miinukset: Awasome

Plussat: The room was great; the building magnificent.

Miinukset: The pool area was dirty; untidy, no staff around it; and with old and broken furniture.

Plussat: Good service

Plussat: The design of the Hotel and the food.

Miinukset: pillows are not confortable

Plussat: The room was very pleasant and nicely decorated. Bed was very comfortable

Miinukset: It didnt provide a coffe maker. Room service was fast.

Miinukset: Pillows are not confortable, my neck hurts. You can clearly hear people talking on the hall... I heard someone screaming around 3:00AM

Plussat: The staff was very friendly and helpful.

Miinukset: The A/C does not work good.

Plussat: Overall it's pretty

Miinukset: Beds super uncomfortable, one of the beds was missing a leg

Miinukset: Would have preferred a little closer to the city’s center

Plussat: Very nice Hotel. It is absolutely calm. If you just want a lot of peace, this is the place. If you want a bar, a more lively environment, maybe not.

Plussat: The constructión

Miinukset: The Food , I had to return twice my food, first at dinner, and then again at breakfast. it was not properly cooked and served. The hater in the room was not working The Tv had a problem with stripes on the screen Rm 117 The rug was dirty No CNN only Fox news

Miinukset: Well mostly it was the hydro massage Tun, it was only a regular tiny tub.

Plussat: Short walk to anything in a safe neighborhood. Hot tub. Steady water pressure in shower. Generous amenities. Room fridge. In room ironing. Modern decor. Helpful staff. Tons of storage space in room. Better ventilation than most other modern México hotel rooms.

Miinukset: They were over fussy with the 'hygiene'​ aspect, covering the coffee pot and cups in plastic bags every day seemed wasteful and unnecessary. Breakfast was a bit skimpy. And delivered in an a la carte style. A mini buffet would have been nicer.

Plussat: Great service and accommodation - Highly recommended

Miinukset: The installations are good but for a hotel half the price. For that i would expect just a little more

Plussat: Good staff and facility

Plussat: Location

Miinukset: -

Plussat: The room was clean and was cleaned everyday. Bed was comfortable. A bottle of water per everyday helped me.

Miinukset: Desk was little small, I could work with my laptop, though.

Plussat: I thougt their food had a better taste! I went to eat there once and that was it.

Miinukset: No taste no flavor no thanks.

Plussat: This time I got a "villa" very clean and comfortable place! Overall the facilities are great, restaurant is good as well. This is my regular hotel now every time I visit Aguascalientes

Miinukset: The Wi-Fi was very weak at the villa area

Plussat: That it was in busy area, stores available. And it was one level.

Miinukset: Beds were where a little hard and two smalll

Plussat: Clean room, nice location, for some rooms it is possible to park cars in front

Plussat: My husband and I stayed in 1 of the villas and it was quite comfortable. It had a small park in the center of the area which was great for our dog. The wifi was good and the shower had fantastic pressure. Everything was really clean. We also really enjoyed the seafood restaurant across the street.

Miinukset: The bed was a little hard. Also, when we arrived they wanted to charge us 400 pesos/night for our dog. After a short wait, the manager arrived and quickly gave us the rate we saw on bringfido.

Plussat: I love this hotel! Staff is always so friendly and helpful, this is definitely one of the best hotels in Aguascalientes!

Plussat: I loved how the staff was always helpful and generous with their services. My room was always very clean when I needed it. The studio apartment-like room was very spacious and comfortable as well as quaint.

Miinukset: I just wish the hotel restaurant served more espresso type drinks like cafe latte and cafe mocha - not just cappuccino.

Plussat: It was not close to El Centro, but it was close to the mall, many restaurants, Telcel, liquor stores, gas stations, a casino and more. We chose the location for this reason. The restaurant had great food and staff at a great price. There was ample parking, big rooms with a fridge.

Miinukset: Don’t expect your luggage to be taken to your room as there was no Bellman service.

Miinukset: The standard rooms are in the cellar! No windows. Poor ventilation! Also, contrary to the description there is no fitness center or gym. Certainly also no tennis court... Service personnel is quite impolite.

Plussat: Leaving.

Miinukset: Check in receptionist was extremely rude. Unapproachable and unwelcoming.

Plussat: Great service

Plussat: That it was close to the airport

Miinukset: That the tax’s that they call in for you they over charge you to take you into town.

Plussat: Food was excellent! I ordered wings in the evening and they were perfect! Pillows are soft and comfortable, the way I like them.

Miinukset: Pool could have been open for longer hours. Literature states towels for pool are in jacuzzi but that was not the case. I had to ask for them at the desk.

Plussat: Breakfast needs a bit more options. Coffee is luke warm not hot

Plussat: Close to highway, best choice for traveling by car

Miinukset: Breakfast would have more options with neutral food, not only sweet desert or cookies

Plussat: Clean, air conditioned

Miinukset: Location, sprained my ankle because I caught my foot in a hole in the ground by the parking which was never fixed

Plussat: be quiet..

Miinukset: The curtain is transparent and very bright....Room wifi is not good

Miinukset: It was far from the city

Plussat: Great location close to the airport. Super clean rooms and comfortable beds. Breakfast was good and when they ran out of eggs the cook made more just for our family! Great service.

Plussat: Very nice explanation from one of the waiters about the history of the building!

Plussat: The hotel is an hacienda.

Miinukset: The internet did not work in the room.

Plussat: Roon were nicv and clean

Miinukset: The pool

Plussat: Old character Good breakfast buffet

Miinukset: While location was good for my purpose, there was not much in the neighborhood. Hotel is a bit dated, could really use some updates.

Plussat: The staff was friendly, the room was clean and the morning buffet was wonderful.

Miinukset: Lack of attention to detail for a supposed high end hotel. The bath would not fill with water because of a broken plug. There were no coffee filters, the safe inside the room didn't open. We heard loud music in the middle of the night, after 20 minutes I called room service to deal with the disturbance. After the music turned off my partner and I were treated to the sound of loud sex until 4am in the morning. I reserved a king size bed and the staff showed up into a double bed room. after waiting 2 hours recption we were finally showed into the proper room. I could overlook these small issues if I was staying in a motel 6 but I expect more out of a hotel who claims to be high class.

Plussat: Location

Miinukset: That a car made a huge dent on the car door to the rental car that I was using as it was parked in their garage

Plussat: A pleasant, comfortable stay. Staff was very attentive and professional. As an added bonus, you get a charming location on the city's main plaza. This is the place for a sense of tradition and class.

Miinukset: Since my overall experience was excellent, I cannot suggest much for improvement. Maybe get luggage racks for the rooms for more flexibility in storing and accessing my bag. Also replace some areas of the carpet in the hallway. These are minor things.

Plussat: Great safe location. Very nice clean hotel. Free managed parking. Reception staff spoke good English.

Plussat: Every aspect of the hotel was excellent

Miinukset: Not applicable

Plussat: Amazing location and Great staff!

Plussat: The hotel is in the center of Aguascalientes at central plaza and park. Great location. A lot of restaurants and nice locations can be reached by walking. Comfortable parking in the underground of the hotel. I stay here frequently one time the month

Plussat: I loved the location and how there was easy accessible parking! We got a great room with balcony and the view was beautiful during the night and day! The shower worked perfectly and the AC as well! Helped a lot with the hot weather! Also staff was very helpful and the hotel and room had everything we needed! Will choose this hotel again on my next visit!!

Miinukset: Parking was full most of the time because it was so small and I had to leave the keys in the reception and it’s something I didn’t really like since the hotel was not responsible of damages made to a car. Although my car thankfully did not suffer damages, there is still that little worry.

Miinukset: Location was unbeatable. Quiet room. Comfy bed Internet too weak or not working Free parking space

Plussat: I liked the location of the hotel. It was in the center of the city and made it easy to get to a lot of places and shopping.

Miinukset: It rained 2 nights of the 4 I was there and there was a leak in the ceiling of the bathroom and water was poring into the bathroom. I asked to speak to a manager but was told there was not one on duty. I took video of the leaking to show the property manager but was never contacted about it. I was on the 4th floor room 420

Plussat: Very unconfortable toilet seat the way it was positioned in the restroom. Other than that...a very good place to stay. Extremely clean.

Miinukset: The toilet seat was very unconfortable. You can not seat straight a counter extension is in your way.

Plussat: Everything

Miinukset: Nothing

Plussat: Everything was very clean and the decor was new and very nice. I was sad that I couldn’t use the exercise room. It was one of the nicest I’ve seen in a hotel. The mattress was firm and the pillows were just right. Great shower too. Breakfast was pretty decent as well. The churros were excellent. There are plenty of restaurants across the parking lot.

Miinukset: I didn’t see any hard boiled eggs at breakfast. This would be a nice addition.

Plussat: Love the suit itself

Miinukset: Getting into the parking

Plussat: I liked how they had an early morning shuttle service available.

Plussat: pretty new, nice breakfast, just one night, decent place.

Miinukset: I was shocked when the front desk person said our small dog would be 1000 pesos (50 USD)...a total rip off. Booking.com should list that for future folks who have pets.

Plussat: Friendly and helpful front desk staff.

Miinukset: Too much charged for pets. $50.00 per pet doesn’t seem very “friendly” to me.

Plussat: Breakfast was very delicious and good variety, from hot to cold food and healthy choices as well. Love the fact that also the staff was able to accommodate my request for tortillas. Room was very clean and we loved the bathroom design. That rain shower head was really amazing for a relaxing hot shower after a long drive rest.

Miinukset: Room was a little tight for all 4 of us (2 kids) on a double room but still managed to enjoy the fact that it was a very clean room and beautiful bathroom.

Plussat: The staff was efficient and helpful. The room was inviting. The pool was great for lap swimming. The breakfast was very complete.

Miinukset: The only suggestion: Please put information in the hotel room regarding amenities provided by the hotel: hours of pool use, fitness room use, breakfast, snack area, coffee, etc.

Miinukset: The lift is really not efficient

Plussat: It's near of the Aguascalientes Air port and have the services of translation

Plussat: everthing is good

Miinukset: nothing

Plussat: Swimming pool with the new shade is nice, staff very attentive, room very clean (thanks Juanita)

Miinukset: Breakfast is kind of dull,coffee so so..

Plussat: We got a junior suite and the room was huge! King size bed, full size seating area, desk, armoire, fridge, etc. We were there for the San Marcos feria/fair and the hotel was in the perfect downtown location just off the fair route so we weren't inconvenienced by street closures or excessive noise from all the partygoers. The bathroom finishings were outdated but everything worked and we had fantastic water pressure and plenty of hot water. As anyone who has spent any time in Mexico knows, those two factors are always unknowns. The staff was courteous and helpful. My brother-in-law is in Aguascalientes for business often and he is considering switching to the Francia after his stay there.

Miinukset: The furnishings were a tad outdated (carpet, upholstery, bathroom tile) and the refrigerator in our room didn't work. Other than that, there weren't any negatives. We may have been able to get another fridge had we asked but we were only there two days and at the fair most of the day.

Plussat: Very clean and nice looking. Very close proximity to downtown and restaurants. Plenty of places to eat, shop, and things to do within walking distance.

Miinukset: Not really.

Plussat: Nice and clean, excellent location.

Plussat: The view is super nice, the location is the strong point. Room service was on point.

Miinukset: There was construction and the workers radios playing music were noisier than the construction itself. The staff was not even smiling, were not welcoming or friendly, just like "whatever". Also there was no pool and it was advertised. The staff needs to be more hospitable. There was a smell of sewer the last night of stay and no staff in sight late at night.

Plussat: Best emplacement in the heart of the city

Miinukset: I didn't feel welcome by the personal on the front desk, elevator and beds need an update

Plussat: The Location was perfect !

Miinukset: The price was super high but I can understand that was for the Feria de San Marcos

Plussat: The breakfast was excellent. The location of the hotel is also excellent with regards to going to museums, churches, shopping and making and taking tours.

Miinukset: Everything was quite adequate.

Plussat: Great location.

Plussat: How close it is to the cathedral, to San Marcos and to the Mercado.

Miinukset: The quality of the rooms. Old carpets...the water gets through the windows and wets the carpets giving them a bad smell.

Plussat: We really enjoyed our stay at Hotel Francia. It is right in the middle of town and literally 50 yards from the main square. The room was spacious and comfortable.

Miinukset: The WiFi login was a little quirky, but not really a problem.

Plussat: the location is excellent, and his personal is friendly.

Miinukset: air condition control.

Plussat: Great location. Much better than I expected at that price range.

Miinukset: Carpet could be updated.

Plussat: The room and the bed are amazing. You can have the best night in this hotel.

Miinukset: Maybe the areas around the hotel are not the best for tourist.

Plussat: The AC in the room is quite good, the hotel is very approachable and close to everything you might need and the staff was really kind to help with everything, also the breakfast buffet is really good

Plussat: It is really clean and really close to the bus station, you also have a mall just crossing the street. And if you like jogging behind the hotel there is the largest park in the town so it is a good option.

Miinukset: the furniture orientation I think it wasn't the best, if you want to watch the TV from the bed in would be really uncomfortable, also if you want to watch it from the chair, It is a bussiness hotel so they didn't think this for couples.

Plussat: Close

Miinukset: There is no ventilation and the whole room smells of food

Miinukset: Could not control air conditioning. Too hot. We learned the next day that there was a problem with it

Plussat: Free breakfast lication

Plussat: Most Of it

Miinukset: Poor cooling system

Plussat: Clean

Miinukset: Noisy

Plussat: Everything was great

Miinukset: Rooms were very small & hard to get around to bathroom because of front door location. There was 3 if us in a doubled bed room & there was not enough space to put our luggage & clothes. Wish you had dressers.

Plussat: Most everything

Miinukset: Air conditioning

Plussat: Facility and excellent atitude

Plussat: Location

Miinukset: Pillows are just awful, not comfortable at all, please invest in that. Rooms too small, but too small.

Plussat: The place close to everything

Miinukset: They charge me for parking

Plussat: Room was clean and bed comfortable.

Miinukset: Very noisy, the walls are so thin you can hear everything. The hotel wasn’t as close to the airport as they advertised, no shuttle was available for me due to the holiday and because I left early I couldn’t even get a cup of coffee from them.

Plussat: Felt safe with federal and Mexican marine officers around the property and the area was a good location though a tad bit far from the area we were going to but no complains what so ever!

Miinukset: The rooms are smaller than what photos seemed like it was but either way perfect for our vacation!

Plussat: Good for an overnight stay

Miinukset: Initial room given was not ready or clean

Plussat: Everything. Facilities, room, service.

Miinukset: Floors were dirty and AC was not working.

Plussat: Excellent service and facilities

Plussat: Excellent.

Miinukset: The Breakfast.

Plussat: location & staff

Miinukset: too nosiey!!!!!!! Didn't get much sleep because of noise inside hotel!!!!!!

Miinukset: Just one person in the hotel Nobody else

Plussat: We liked our beds, the quietness, and especially the breakfast in the a.m. The workers were very friendly even though we do not speak much Spanish.

Miinukset: We had to get our card reprogrammed each evening. That would probably be for security. If there were some way to get it programmed the first night for all four nights we stayed it would have been better.

Plussat: A very friendly staff did their best to make my stay comfortable and give me everything I needed. Very clean rooms and actually an international breakfast. Not very much to choose between, but good to be Mexico.

Miinukset: A bit out of the town, it is mostly used by people on travel.

Plussat: Good place and location

Miinukset: The comftarble colchón

Plussat: The comfort of the bed and the cleanliness of the Room

Miinukset: He is that the bathroom had a tooth pick on the shower floor. It feels as if it was in fully cleaned

Miinukset: More restaurants around the hotel

Plussat: The staff were very kind

Miinukset: AC in first room didn't work at all. Second room needed about 20 hours to cool down the room. AC very noisy. WiiFii went in and out. Location poor.

Plussat: Check in and check out was fast

Miinukset: Very small rooms

Plussat: Breakfast was good and bed

Miinukset: Water in the shower very poor

Plussat: free coffee at dinning, clean room

Plussat: The breakfast

Miinukset: The terrible service, the noise, the installation

Miinukset: The lighting in the room we stayed needs improvement. The Air conditioner also needs to work better.

Plussat: hall, restaurant with bar, elevator and facilities

Miinukset: any

Miinukset: The personal services they don't friendly

Plussat: Location

Miinukset: Noise from a bar at night

Plussat: The place was rustic. Very home feel compared to regular hotels. I also like the security of the hotel. Not anyone can just walk in. That was a big plus. My kids were in a second room upstairs and that made me feel more secure.

Plussat: The hotel was beautiful and staff was outstanding. They went above and beyond to make sure I was comfortable.

Plussat: It looks like a museum

Miinukset: The room was awful, no windows, quite noisy and a terrible smell coming out from the bathroom

Plussat: Nice and friendly staff, comfortable bed

Miinukset: No fridge

Plussat: I was in two rooms. One on the ground floor that was very quiet and private and one on the top floor that had an amazing view of the garedens.

Miinukset: The neighborhood can get noisy on the weekends, but I loved it.

Plussat: Nice location and furnishing

Miinukset: No hot water to take a proper shower and that in agua calientes.

Plussat: very quiet , to get a nice rest

Miinukset: takes to long to deliver

Plussat: Only location!

Miinukset: Front desk persons and dusty bar and ignorant lady work there etc....absolutely

Miinukset: No air conditioning despite 85 degree weather. When we asked if there were any room with AC, the response was “yes but they don’t work very well so we should sleep in our underwear “