Vila Vita Parc Resort & Spa

Room was nice, family suite, yet it was interesting that I've booked that originally (with roof terrace), when I got contacted by hotel with ask to change it to non-terrace since I'm with a kid and then upon arrival I've been told that I got "upgrade" to the roof terrace room.. hmm. But rooms are nice anyway and big kudos to house keeping - spotless clean and could accommodate last minute request for brush up. Territory is nice and beautiful, small beach available, nice inner pool connected with outside one, and both are well heated. The biggest highlight was Kids Club - fantastic personnel and attitude and kids care - Big Thank you!

Breakfast experience wasn't good and we provided feedback to the hotel. Only one place to go, very crowded and understaffed - you have to get cutlery on your own, remind for coffee several times (and may still not get it), hunt for food before plates get empty, etc. No a'la carte options, very limited variations over the days. Dinners are also confusing - long list of restaurants actually turns down to only 2 available at the property if you are with kids, and even then you need to book them in advance to get the place, so finally that's only one, Bela Vita, which is more less always available. Wasn't impressed by service either - every dinner we had wine ordered, and we had to serve ourselves, because staff wouldn't notice the empty glasses. Coming to Vila Vita from The Yeatman in Porto we felt a real downgrade with service..