Albuquerque hotellit Uptown

Plussat: Terrific staff that made special accommodations for the event we were attending. Great property!

Plussat: liked the layout of the room.

Plussat: Room was clean and quiet. Friendly staff.

Miinukset: Breakfast wasn’t very good.

Plussat: Good layout. Excellent location for shopping

Miinukset: The ceiling had obviously been patched in several places and rather messily. The bath wall and toilet paper dispenser had grime

Miinukset: The elevator wasn’t working right.

Plussat: Location, cleanliness, friendliness, and efficiency were utmost at this hotel. Although we stayed only one night, we had a good time and enjoyed the hotel.

Plussat: Staff was super nice!

Plussat: Lots of retail and restaurants within walking distance

Plussat: very good value for the money. really liked the hot free breakfast bar.

Miinukset: no, not really

Plussat: Food, room configuration, bed very comfortable

Miinukset: Very basic quality not well maintained but basically clean

Plussat: An extraordinary hotel , a lot of space in the suites, clean, practical.

Miinukset: The breakfast room is a bit crowded. Maybe smaller chairs would be better?

Plussat: everything

Plussat: Easy reservation & check-in. Clean room. Friendly staff. Large t.v. in room. Lots of parking. Comfortable bed. Room was decent size. Good view from room. Cost of the room was adequate.

Miinukset: No refrigerator. Water pressure is poor. Toilet kept randomly flushing itself. Freeway traffic noise was HORRIBLE. Elevators need updated. No fan in the restroom. Room doors SLAM way too easily.

Plussat: Wonderful view and clean room

Miinukset: Bathroom sink was clogged and slow to drain.

Plussat: Price was great and the surrounding neighborhood was great.

Plussat: Went way beyond our expectations. The shower had great pressure and the hot water was immediate. Everything looked new, beds were great. Check-in was easy. Couldn’t ask for more.

Miinukset: Room was very small

Plussat: Staff art the desk rrre exveptional

Miinukset: All the taxes

Plussat: Staff was very friendly.

Miinukset: Loud neighbors down the hall, but no fault of the hotel.

Plussat: Location

Miinukset: No

Plussat: The pool was great for the kids.Its a great location and we didnt hear the traffic.

Miinukset: Nothing, it was a good experience

Plussat: The hotel and amenities were great. It is an older building, but you can tell that it is well kept.

Plussat: rooms nice and clean; bed comfortable; TV had Netflix

Miinukset: AC unable to keep room as cool as it was set parking limited for the size

Plussat: staff and location

Miinukset: full size beds not queen

Plussat: We enjoyed the breakfast and coffee.

Miinukset: The hotel could be better, just average experience.

Plussat: Basically it is a nice hotel with many extra amenities.My airline had difficulties for my first flight to my connecting flight . It was 5 hours late so I missed two possible connecting time flights and the third I was put on stand-by. I did not call the hotel because I was feeling optimistic and when that fell through it was almost midnight. Thus I lost both days ($600) , eventhough I just missed the first day. I had to pay a whole new additional fee for my second one night ( which I feel I had already paid). I will not do this mistake again. Total amount was $900 for one night.

Miinukset: Remembering that I will forfeit paid monies for additional if I miss the first day of a multi day reservation.

Plussat: The pool

Miinukset: The blow dryer was broken

Plussat: Staff was nice

Miinukset: Breakfast not for those that cannot tolerate gluten. Most places we stayed on our trip at least had bacon and sausage that my wife could eat that would have been gluten free.

Plussat: I liked that our dogs were able to stay with us at no extra cost

Plussat: Very convenient location to tour city. Nicebreakfast. Friendly staff.

Plussat: Size of room

Miinukset: A/C was broken in 216

Plussat: Rooms spacious. Staff friendly. We were on a cross country trip for six days so didn't stay anywhere more than one night.

Miinukset: Very good Indian Fry Bread tacos and Breakfast Burritos at Twisters right down the block. Other than that, choosing a place to eat seemed problematic, as it is located in an industrial area. The location is pretty sketchy (trash, bottles of alcohol left on the street) if you go even a half block beyond the hotel, which I did because I have a big dog that needs to be walked. Fine place if you just want to sleep and don't want to do much at all outside the room/hotel.

Plussat: Yes

Miinukset: All good

Miinukset: Breakfast was marginal.

Miinukset: Loud air/heater, toilet loud, bathroom light flickered

Plussat: Hotel employee and her entire staff were fantastic! I don't know if I'll ever be back in Albuquerque, but I'll make sure I stay here if I do!

Plussat: need to include breakfast

Plussat: THE STAFF IS FRIENDLY AND REALLY LOOKS AFTER THE INTERESTS OF ITS GUESTS. THE BED WAS GREAT - SEEMS LIKE THE MATTRESS WAS NEW AND HAD ADJUSTABLE FEATURES.

Miinukset: NOTHING TO COMPLAIN ABOUT

Plussat: It is very clean. Housekeepers are super nice!

Miinukset: The elevators are way too small. We had to wait for 12 minutes to get up to the 4th floor! Front desk people all staring at one guest when I walked in. It was weird, like, you don't have anything else to do?! Very intimidating I must say...

Plussat: The genuine hospitality of all the staff that I interacted with during my stay. Very helpful and courteous!

Miinukset: The TV in the room was just a tad small but not that big of a deal

Plussat: The room was very comfortable and the swimming pool was very enjoyable!

Plussat: It was nice enough but not worth the price.

Miinukset: We chose this Hotel because of the indoor water slide for the kids. The main issue is that they do not run it every day. The website warns of limited hours, but it's actually limited days! Itinerary said breakfast included but it was a "error".

Miinukset: Not very clean especially the bathroom. Floors countertops gross. I had to clean them off myself

Plussat: Clean room, friendly staff, easy check in/out, great location. Had a fun dinner at the Bucca di Bepo right nextdoor. Quiet and easy - great accommodations for a quick overnight stay in Albuquerque - highly recommend.

Plussat: The waterslide

Miinukset: The waterslide was closed Saturday evening and for $---- a night you would think you would get a free breakfast but you had to pay for it

Plussat: The veiw was amazing. Rooms were clean and the shower was like being in a rain forest. Bed was oversized and room arranged perfectly. Lighting was perfect and walls were sound proof. Location was close to editing and

Miinukset: Pillows were flat they were goose down but went flat as soon as you layer on them. The lobby was not any thing fancy. The breakfast menu and pricing was minimal to choose from and $20 for a pastry and a juice. But if you

Plussat: The staff that we had contact with were very friendly and helpful from the front desk, cleaning staff and the restaurant staff.

Miinukset: The bed was not comfortable at all even after trying to adjusting it. Set both sides at the same level and still had high and low spots. Worst night sleep I had in a long time.

Miinukset: No bathroom in swimming pool area.

Plussat: We were able to watch balloons right from our window!

Miinukset: Expensive for the week

Miinukset: Room was dirty, no fridge or microwave, toilet kept phantom flushing

Plussat: Outdoor pool and indoor pool

Miinukset: The TV and sliding door was broken

Plussat: The mattress was comfortable, but the sheets were rough, and stiff.

Miinukset: Upon arrival, the door man said hello but stood at the podium outside while he watched us unload our luggage without offering to help. There is only one luggage cart and a line of people waiting to use the one cart. The hotel has one elevator for 12 floors of guests. The hotel lobby is nice but the rooms are very outdated and ours smelled very stagnant and smokey. Our server at breakfast was not friendly and there was hardly any food on the breakfast buffet, what was there was not good, it was old and cold. The cereal was the best part. When we left, we had to wait in line for the one luggage cart and had 2 other families waiting to use the cart after we were finished. The doorman saw all of the guests, many of them elderly unloading/loading their luggage, yet stepped inside the building and stood at the front desk to talk to the girls working behind the counter and not assist any of them. Would not stay at this hotel again.

Plussat: The breakfast was good, however the heating units did not keep eggs warm. Location was perfect.

Miinukset: Only major complaint is having to go to another floor to get ice. Sign says go to floor 2 or 4. I went to floor 2 walked all the way across the floor to reach the area and there was another sign saying go to floor 4. A bit disconcerting.

Miinukset: Took cold showers our entire stay, the TV kept going on and off, next door hotel had a fire alarm going off for hours.

Plussat: My conference was right at the hotel, so I didn’t need to travel each day

Miinukset: Needs some room updating—darker older furnishings, mold on the bathroom ceilings and had to ask for small refrigerator

Plussat: Friendly staff, especially bartending and restaurant.

Plussat: Very quiet - I never heard anything from the rooms around me or from outside. Very clean and had everything I needed.

Plussat: The pool

Miinukset: The balcony was barely there, it was literally wide enough to walk on. Was supposed to have a view of the sandia mountians, but all I saw was highway and the back side of the ramada. The tv in the room didn't work had to call maintaince to fix it.

Plussat: Good location. Good spacious room. Beautiful restaurant and bars.

Miinukset: Carpet in room needs to be replaced/cleaned.

Plussat: Balcony

Miinukset: No bathroom fan.

Plussat: Accessible for my daughter, nice place to workout and having access to a quick breakfast.

Miinukset: The fact that I reserved a single king size bed and was initially given a two queen bed and had to take a handicap room with a king size bed. If I reserved a king that’s what I expect to be placed in.

Plussat: Nice Pictures

Miinukset: The reality was not as good as nice pictures.

Plussat: Beds were very comfortable; room was adequate; pool/spa area was great; courtyard view was awesome-no highway traffic sounds.

Miinukset: Balcony door didnt work properly

Plussat: enjoyed the stay it was comfy and staff was good and comfortable beds and large rooms were nice swimming pool was great.. enjoyed the stay I would stay again very nice.

Plussat: Hotel met all my expectations and was kid friendly.

Miinukset: No

Plussat: THE BED WAS COMFORTABLE, HOWEVER, THE REGISTRATION CLERK ARGUED WITH ME FOR 10 MINUTES OVER THE BOOKING. I WAS CHARGED $150 WHEN I ARRIVED AND $112 WHEN I BOOKED THE RESERVATION. I STILL HAVE NOT RECEIVED A REFUND FOR ONE OF THE CHARGES

Miinukset: ATTITUDE OF THE REGISTRATION STAFF

Plussat: Lots to like. Nice room, very clean, courteous staff, very accessible.

Plussat: The location of the hotel close to interstate highway 40 & 25.

Miinukset: The temperature was very warm and the room air conditioner could not cool the room until the sun went down. The telephone and the refrigerator did not work. The hotel tech could not repair either during our stay. We were not offered another room.