Hilton Alexandria Mark Center

Not a good Hilton property.

Nice hotel, poor location. Staff needs training.

The room was clean, simple, and comfortable. The grounds of the hotel are pretty and well-kept.

First, the garage is under construction and has very limited parking -- despite the fact that most guests would need to find alternate parking, there were NO signs indicating where the back-up garage was. When I asked the hotel staff, both in-person and on the phone, I wasn't able to get a clear answer. I was even given the wrong address and drove around in circles. Second, the staff was bordering on rude, from the front desk reception to room service. The front desk was indifferent at best and confrotational. Room service was wholly unhelpful as we tried to get a few extra plates. The attitudes all-around were churly, stand-offish, and unhelpful. Lastly, this hotel is in the middile of nowhere -- no stores or restaurants anywhere close to walking distance. Considering parking is $24/day, and you can only enter and exit the back-up garage once without being charged again, you're stuck at the hotel and at the whims of their waaaay overpriced "gift shop" and restaurant.

Accommodating and friendly but lore to be desired

Very beautiful hotel with a nice overall appearance and friendly staff

Pool hours were terrible for hound kids and our room was covered in a sticky substance

Sucked

Although at most hotels you pay up front and there are no surprises. Not the case at the hilton. You pay for everything including parking. It's rediculous. You would thing that $115 a night would at least include overnight parking but it does not. I will never stay there again. Also, by neck and back have been jacked up from their bed since the second nights stay... that was over 2 weeks ago.