Alexandria hotellia

Plussat: Lesley is a really lovely, warm welcoming host who has a wealth of knowledge about the surrounding area and couldn't have been more helpful. We instantly felt at home and got settled in quickly. Our room was cosy and practical with lots of lovely touches making it such a great standard. Having our own entrance was part of the attraction having a dog, being a barn door really added to the highland vibe. The whole property is so well kept, you'd never know dogs can stay too. The breakfasts were great! So much choice, we were well fed! Sheildaig Farm has a perfect location, stunning views of Ben Lomond, some of the Loch and Balloch, but also good walking distance into Balloch. We can't wait to come back soon with Ghillie

Plussat: Lovely spacious room which was well decorated. Fitted with fridge kettle. Tea and coffee biscuits fruit and a bottle of wine as we staying for two nights. Host Leslie was wonderful and made us a fantastic breakfast both mornings as well as telling us about the local activities. Would definitely recommend a visit if you are looking for a relaxing and photogenic break.

Miinukset: Only negative I can think of is the road up to the property. It is incredible bumpy. When we phoned a taxi on the first night we were told they might not be able to find a driver who would be willing to drive up that toad to get us. But a taxi arrived after 5 minutes and we had no issues getting taxi back that evening or any issues the second day.

Miinukset: Road was extremely difficult with pot holes and if we didn’t have a car with a decent engine it would have been hard but other than that it was perfect!

Plussat: Fantastic breakfast and friendly owner

Miinukset: The road to the property is a bit poor. You’d struggle in a low profile car

Plussat: The most the perfect retreat for a peaceful New Year or any time of the year. Lesley the owner was helpful, polite and extremely knowledgeable of the area and surrounding towns. Room freshly moder seed, comfy bed and modern. Breakfast was fresh and warm. Dog friendly room also.

Miinukset: The road leading up to the place. Very poor for your car. Pot holes and uneven surface however this had not affected the break.

Plussat: Lesley was a very friendly helpful host.Made us welcomed with our dogs.

Plussat: Lesley was extremely accommodating from the time we arrived, ensuring we had everything we needed and even offering us some fresh fruit and milk for the room. The room was lovely and spacious and Lesley showed us one of the other slightly smaller rooms, which had recently been redecorated. While lovely, we opted for the room with the skylights and enjoyed the natural light in the morning and sound of the rain in the evening. At breakfast, Lesley checked in each day to ensure we were happy with our choices and cooked us a great meal. The breakfast room was lovely and cosy, overlooking the garden with lots of natural light. A lovely spot to sit with a cup of coffee, while Lesley was very kind in offering us advice for the local area. We loved our trip to Loch Katrine, where we visited on one of Lesley's tips. A fantastic stay -- thank you!

Plussat: Lovely location and the owner was very friendly. The farm is located in some hills with lovely views after a short walk. Very peaceful

Plussat: The house is ideally situated (even without a car). The room was very clean and cosy, the breakfast was great and the host was lovely.

Plussat: kindness of the hosts breakfast location

Miinukset: noise of the street

Plussat: Siisti huone omalla suihkulla. Ystävälliset omistajat, hyvä aamupala. Hyvä sijainti, mukava vuode. Menisin ehdottomasti uudelleen, suosittelen!

Plussat: Great place to stay, nice staff and good breakfast. Right in the centre.

Miinukset: N/A

Plussat: Nice breakfast. The hosts were lovely and helpful. Would recommend

Plussat: Lovely accommodation, just what you'd expect from a good guest house. Friendly and helpful host. Great breakfast.

Miinukset: Our room was at the front by the road, we're not used to road noise where we live so this disturbed us a bit.

Plussat: The interior is full of characters

Plussat: Friendly service, cosy log fires, great food and comfy tastefully styled bedrooms.

Plussat: Excellent shower

Miinukset: Being charged for service for my meal when I was a resident.

Plussat: The breakfast is excellent. The room was quiet. The location is great. The food in the restaurant is excellent. It's lovely to sit in the library with the open fire.

Miinukset: We expected a bit more for the price we paid. The bathroom was ok but the tap was difficult to use as it was sensor regulated and the flusher for the toilet needs repairing (it did work but it was half broken) - again - for the price we paid we expected better.

Plussat: The room is pretty small but it is an old building so can't do anything about it, but felt pretty cosy! The bed and pillows were comfortable and the room had a good view. The breakfast is good too. The best thing about this place is the location!

Miinukset: Stained carpets, scratched tops on the furniture. Didn't like the bathroom as didn't have a proper shower ( does have the attachment but no shower curtain, so when you have a shower the whole bathroom is covered in water as bath too small ). No shelves near the sink so you can't put your stuff anywhere. I think its very overpriced considering how basic it is. Poor TV connection but that's due to strong winds. Also on one day had problems with cold water in the morning and hot water in the evening

Plussat: Beautiful village. All the other staff were very nice

Miinukset: Girl on check in wasn't great. TV in the room didn't work for our 2nd stay in a row. We stayed last month and had the same problem. When asked the check in girl about it she just said there was nothing she could do. No offer of a free drink etc to compensate for the lack of the facility

Plussat: The property was clean, short walk from the Loch, staff where friendly, food was lovely apart from my main meal that the staff dealt with properly

Miinukset: Had ordered the lamb rump and had to send it back as the lamb was cold, other than this I enjoyed my stay at the Loch Lomond arms hotel

Miinukset: Better mattress on the bed.

Plussat: The closeness to our evening venue. The welcome, in their absence, by the owners mother. She put herself out to explain why she was host for the weekend and with the help of relatives made us very welcome.

Miinukset: The "host" was struggling to meet the standard we expected. We all found the slope from exit door to car park very treacherous after an icy cold night. This needs attention before someone has a nasty accident .

Plussat: Faultless service. Great reception great night's sleep. Superbly friendly and relaxing atmosphere

Miinukset: Could not fault a thing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Plussat: The lady preparing the breakfast was really nice and sweet, the location is wonderful and the room was really quiet this time. The breakfast was amazing with the full English breakfast.

Miinukset: The lady welcoming us in was not so informative with some of the facilities in the place, loads of confusion going on later in the night and we simply couldn’t find anyone to respond. Tried calling the phone and emailing and nothing works. The room is extremely small for 3 people and we have no where to put things down. The facilities are at an acceptable rate as well as the cleanness.

Plussat: It was very clean and the location was right in front of the train station which was great. It’s right next to a pub and some restaurants and a supermarket and McDonald’s are just a few minutes away. The staff were incredibly kind giving us lots of tips where to go and how to spend our day. Can really recommend it

Plussat: Hyvä sijainti, ystävällinen henkilökunta. Huoneessa jääkaappi. Makuuhuone erikseen. Hyvät ja monipuoliset kylpyhuonetuotteet. Kauniit tilat.

Miinukset: Aamiaista joutui odottamaan melko kauan. Kadulta kuului meteliä yöllä. Wc pönttö veti vaihtelevasti eikä pyyhkeille ollu kylpyhuoneessa koukkuja.hyvä

Plussat: The Breakfast was excellent - a healthy portion but not too large with a good selection of cereals, juice and fruit. The Host was very friendly and they allowed us to work in the dining room after breakfast which was much appreciated!If i return to Balloch i will definitely be staying here again.

Miinukset: nothing...

Plussat: Everything about it was perfect great location spotless also fantastic breakfast and the owner was lovely couldn’t do enough for us highly recommend

Plussat: Very friendly, helpful and welcoming 'landlady', excellent location and excellent breakfast

Miinukset: The room was a little small for thee people.

Plussat: Location was great, train station just across the road. Breakfast was great very tasty.

Plussat: The hotel location and leisure facilities are second to none. The bedroom was huge and well-appointed and the staff in the Cameron Grill were very attentive

Miinukset: Our only issue was that our room wasn't ready when we arrived and we had to wait about 30 minutes.

Plussat: Staff, rooms comfortable, clean and food

Miinukset: nothing

Plussat: The view over the loch

Miinukset: Restaurant wasn’t very organised

Plussat: Beds are terrible could do with new mattresses very uncomfortable

Miinukset: Lovely view

Plussat: The accommodation was 1st class. Bar and restaurant staff were very welcoming and efficient. Location is excellent. Pity weather was so wet and miserable.

Miinukset: Couch and chair in lodge were a bit scruffy. Everything else was excellent

Plussat: The location and the views were perfect! The staff ever so friendly!

Miinukset: The hotel does need a bit of an update. Seems quite dated! The food wasn’t really that great and the spa didn’t feel so clean.

Plussat: Very spacious room with our own garden patio and room with a view. Bar & dining area was very friendly, cosy and warm. So relaxing.

Plussat: Location is excellent View from the restaurant is beautiful Room was spacious with a big bath Staff were friendly

Miinukset: The breakfast is supposed to be fresh cooked but it was like it came from a hot plate in the kitchen, the top of the food was hard and baked like it had been under a hot plate for a while, all still edible though.

Plussat: Was amazing property... private sauna and views 5 stars

Miinukset: N/A

Plussat: Lovely location; friendly staff; good bar and food. The bed was very comfortable!

Miinukset: Nothing really.

Plussat: Rooms where clean and beds comfortable.

Miinukset: Food wasn't nice breakfast in the morning was OK apart from burnt bacon and sausages and black pudding was disgusting. Went for dinner. I've previously stayed here before the food wasn't nice either i ordered a steak well done nearly broke my teeth. This time I ordered a burger thought I'd play it safe my partner also got one. Burnt and tasteless. Never slept well had the family room as my 13 yr old daughter was with us. The noise until 3am was unbearable can hear hand dyers going off from underneath our room. Passing traffic. Constant noise from the hotel, obviously some people don't have respect for others. Second time here i won't be back.

Plussat: Its a nice old building with modern extensions so it has a bit for everyone. The restaurant was good, nice food and friendly staff. Staff were great, we had one complaint about the heating in our room and they offered us a new one which was much better, so they handled our issue really well.

Miinukset: The first room we were given was very cold and the heating on full did not help, but when we told the staff they happily offered us a different room which was much better.

Plussat: Friendly staff, great breakfast, good for a nightcap

Miinukset: Very good choice for Loch Lomond national park

Plussat: Fantastic room and great food! friendly staff would defo stay here again!

Plussat: Very nice evening meal, excellent location.

Miinukset: New year eve entertainment, singer was terrible.

Plussat: Iso huone ja kylpyhuone. Hyvä sänky! Sijainti hyvä matkaamme nähden, vaikka paikka sinänsä ei ollut ihmeellinen.

Miinukset: Aamupala pettymys, ei saanut sitä mitä listassa luki, toki sai sen mahansa täyteen.

Plussat: The staff were very friendly and the grill night was excellent value.

Miinukset: Nothing

Plussat: Location was brilliant. Staff were really nice and welcoming and entertain in the bar was excellent

Plussat: The hotel is lovely. We have stayed twice in the annexe with lochside views. The rooms are comfortable and the staff are very accommodating. Breakfast was very pleasant and we enjoyed our evening meal. The location is excellent and we would definitely visit again.

Miinukset: The only things which we found a little outdated were the fact that breakfast finishes at 10am on a weekend. This is a little early. The other issue is there is no room charging or service which is ok in the main building but it is quite a walk in the dark from the annexe to get a drink. The rooms here really do need mini bars or room service. The path to the annexe is badly lit and parking very difficult (people had blocked the walkway to the main door so we had to climb around) there isn't room for everyones car when the annexe is full.

Plussat: Food was fab and service was great. All staff was very friendly

Miinukset: We stayed in room . It was facing a wall and the air conditioning unit was right outside our window when opened was very noisey

Plussat: Brilliant for dog owners like ourselves; room was like a mini apartment with access straight from outside so good for our retriever. Ice touch with goody bag for our dog including biscuits and poop bags. Dogs are welcome in the bar for meals including breakfast. Location is superb, food delicious and staff really friendly. All in the perfect place for break.

Plussat: Hyvä sänky. Rento tunnelma.

Miinukset: Huoneissa ei ilmastointia, suuri ilmankosteus. Kokematon henkilökunta, huono palvelu aamiaisella ja illallisella.

Plussat: Really friendly staff, very accommodating. Clean and reasonably priced.

Plussat: Comfortable and great location

Miinukset: Noisy music Fish and chips wasn’t the best. Batter was tough

Plussat: Breakfast good, but not exceptional.

Miinukset: No booking extras to the room

Plussat: Great shower! Vegan/ vegetarian friendly.

Plussat: Nothing.

Miinukset: Rooms are directly over the club below (as advertised). Unless you are in your early 20s and don't mind unclean rooms, a shared unclean bathroom (used by staff!), horrible food, and a general smell of fried food and old beer - don't stay (or eat) here!

Plussat: The price.

Miinukset: The central heating didn't work in my room (Room 1). When I complained, I was given an electric heater which stopped working after 5 minutes. The mattress was terrible - lumpy and springs sticking up. With the discomfort of the bed and the chill in the room, I hardly slept all night. The TV didn't work, the lamp above the bed didn't work and the lamp above the mirror didn't work. The veneer was torn and peeling on the vanity unit. In the shared bathroom and toilets, the toilet in the bathroom was blocked and overflowing when I arrived - by morning it was horrendous! The separate lavatory had a leak from the base, so the floor was wet.. Both had only one toilet roll for a number of rooms who were sharing these facilities.

Plussat: The location. Free parking.

Miinukset: Our single rooms were at the end of a corridor and felt like after-thought add-ons. The doors did not open properly as they dragged on the carpet, which was pretty tatty in this part of the hotel. Bathroom facilities were down the corridor through a fire-door. The external appearance of the hotel is not particularly inviting. Was OK and would suffice in a pinch (we booked at last minute) but I will stay elsewhere next time.

Plussat: Does what it says on the tin. Not luxurious but you don't pay much. Friendly staff and very clean.

Miinukset: The door didn't lock (although we didn't ask for help so maybe we were just dumb).

Plussat: Location.nice staff

Miinukset: Shower was pretty poor

Plussat: Place were nice

Miinukset: Shower did not working, toilet was dirty

Miinukset: This is not a hotel, and it is a scam to advertise it as such, knowing full well that people staying here won't be able to sleep until after 3am when the nightclub below closes. Even once it's closed and the room has stopped shaking from the ridiculous bass, the other rooms in the hotel are then filled with people having loud drunken sex. They should mention the bass music and nightclub in their description, except they only say they have a nightclub under facilities, with no mention of the actual disturbance and lack of sleep it would cause. Do not stay here if you want a good nights sleep! Afterwards we found all the relevant reviews on trip advisor warning against staying here, so the hotel management are clearly aware that this is a problem for people and yet choose not to make it obvious at all what people are signing up for. We realised early on that it would be impossible to sleep with the music in the bar below our bedroom thumping bass until 1 so we first tried to move rooms but were told that the other side of the building would get louder from 1-3am for the nightclub so although we would still be able to hear it we would be better off staying in our current room. We were desperate to just leave and find somewhere else but they had already taken the money out of our account and we were told there would be no guarantee of a refund if we left. Hopefully with this review no-one else will have to go through the same experience. Also the walls look like whale vomit.

Plussat: Nice lady serving breakfast.

Miinukset: The first room they gave me had lights that didn't work. The whole place has loud music coming through the floors until 3am... not restful! I knew the club was there. I just thought that they would have made some effort to soundproof the place. Ear plugs did not help enough.