Alexandria hotellia

Plussat: Cleanliness, proximity to restaurants and loch

Miinukset: Nothing

Plussat: Our host Moria went the extra mile to make our stay enjoyable.

Plussat: The breakfast was perfectly cooked and delicious! I stayed for 2 nights and on the second morning the owner remembered my preferences and gave me exactly what I wanted.

Plussat: Breakfast first class,room very comfortable and value for money good to have no time restrictions for returning.

Miinukset: Not so much didn't like. A set of drawers to unpack one's small's.

Plussat: Room clean and tidy breakfast spot on I would recommend this b&b.

Plussat: Siisti huone omalla suihkulla. Ystävälliset omistajat, hyvä aamupala. Hyvä sijainti, mukava vuode. Menisin ehdottomasti uudelleen, suosittelen!

Plussat: They were able to accommodate for vegan dietary needs and were very open and welcoming. Thank you

Plussat: Good location central in Balloch. Mirja met us on arrival with a warm welcome.

Plussat: Breakfast was excellent and accommodation was fairly central for our requirements .

Plussat: Very near bus station not far from Loch trip not far from train station and super chip chop with very friendly staff

Miinukset: Room small and parking a bit away from house but free

Plussat: Breakfast was delicious. Tea and coffee making facilities were available in the room. The host was extremely friendly and helpful with travelling/getting around tips.

Plussat: Perfect central location for exploring Loch Lomond. Staff were so friendly and helpful. Bed was like laying on a huge marshmallow! Beautiful area, would definitely stay again.

Plussat: Decor, comfortable beds, meal choice and quality, friendly staff

Plussat: the food was top class as was the room, far superior to the Lodge On The Loch where we stayed last year and cheaper

Miinukset: that our stay couldnt have been longer in this wonderful hotel

Plussat: Traditional style hotel

Miinukset: I felt it was overpriced for what was on offer.

Plussat: We stayed in the Riversedge Cottage and it was absolutely wonderful! A private deck beside the river, all recently restored and decorated with period (but very comfortable) furniture. Absolutely perfect!

Plussat: The shower was amazing

Miinukset: They don’t have an elevator and they put us on the 2ndfloor and we were 4 people with 4 big heavy suits tases. In the evening someone brought up our bags. In the morning after check out they didn’t have anyone to help us take the suitcases down. When I said the hotel was perfect and the food in the restaurant was amazing but the fact that there was no one to help with the bags left a bad taste in my mouth. Hannah at the reception said that they never promised help...

Plussat: Fantastic hotel centrally located in Luss. Lovely staff and excellent restaurant. Beautiful rooms with large bathrooms. Staff was welcoming, informative, and just plain nice! Would come back any time!

Plussat: We had a really lovely stay at this beautiful hotel in the village of Luss! We had ridden from Stornoway that morning on a motorbike through wind and rain so we’re so glad to arrive to a warm welcome. The hotel is beautifully furnished and our room was cosy and comfortable with everything you would need! Lovely toiletries and fluffy towels which was very much appreciated after a long day! Loved the buzz of the place and the location was perfect for a nice walk into the village the next morning! Everything was spotlessly clean!

Miinukset: There is a very good restaurant however I felt the food was a little underwhelming both at breakfast and dinner!

Plussat: The staff were amazing. Very helpful. The hotel and surroundings were lovely, and well maintained.

Plussat: Close to center of village, cozy pub and dining. Staff made nice fire in evening. Would recommend.

Miinukset: Wished we could have stayed longer

Plussat: Friendly proprietor and great breakfast.

Plussat: Good breakfast and friendly staff.

Miinukset: Bedroom and bathroom a bit on the small side.

Plussat: It was very clean. Location was excellent.

Plussat: Amanda was a very kind and welcoming hostess. Great location for walking the John Muir Way

Plussat: Amanda made our stay very comfortable. She was on hand to answer questions and to make sure we had everything we needed.

Miinukset: The family room was very tight with three adults and our luggage.

Miinukset: The only thing is to tell people that there are two places Near Glasgow With the same name

Plussat: The staff were extremely helpful and friendly

Miinukset: We had single beds but that was our mistake!

Plussat: Hyvä sijainti, ystävällinen henkilökunta. Huoneessa jääkaappi. Makuuhuone erikseen. Hyvät ja monipuoliset kylpyhuonetuotteet. Kauniit tilat.

Miinukset: Aamiaista joutui odottamaan melko kauan. Kadulta kuului meteliä yöllä. Wc pönttö veti vaihtelevasti eikä pyyhkeille ollu kylpyhuoneessa koukkuja.hyvä

Plussat: The owner actually took our wedding clothes and ironed them for us. She couldn't have been poor helpful.

Plussat: We had problems with our rental car, but luckily we were allowed to check out after 10am and we were served breakfast outside the usual hours. Thank you very much!

Miinukset: As in every place, noisy guests will keep you awake.

Plussat: Great location to explore Loch Lomond and the Trossach National Park. Friendly host. Great breakfast. Easy parking. Our room was a little small with no window but a glass door we could open but did not like to overnight. Otherwise fine.

Miinukset: Our room only had a glass door we could open but didn't like to have open overnight so we were too warm.

Plussat: Restaurant for dinner and location.

Miinukset: No air conditioning. Dated facilities. Breakfast was very poor.

Plussat: The bed was very comfy and the location is stunning.

Miinukset: Sent back the main meal as the fries were cold. At breakfast had to ask for cups for the hot drinks, and wait for more bread to make toast.

Plussat: Lovely setting, pleasant, helpful staff, comfortable rooms, terrific breakfast in a beautiful loch side setting.

Miinukset: Duvets a bit on the heavy side for us

Plussat: The hotel is very welcoming and homely, and is set in a spectacular location. Members of staff were all friendly and helpful. The room was lovely and very clean.

Miinukset: Unfortunately, the hotel was let down by its restaurant, Colqhouns. The first night was fine, but on the second night - when the hotel had a wedding going on - it seemed to go to pieces somewhat. I had to ask twice for a drink and it was half an hour after we sat down that I finally got my glass of wine. Not all of the bread rolls we were given were fully baked. I then had to send my steak back because although I had asked for it to be cooked medium, it was rare to the point of blue, and then the waiter asked if they should recook the same steak or cook a fresh one. Since I’d already cut it in half, I’m not sure how they were going to recook the same one, even setting aside food hygiene considerations. The replacement steak was over-cooked and tough as old leather but I just ate what I could of it, as I was too tired to complain again. My husband’s beef burger also wasn’t particularly well cooked. The service continued to be very slow through the rest of dinner, despite there being very few people in the restaurant. They did, however, do a little cake on a plate for my husband as it was his birthday, which was appreciated. All in all though, we felt it was a pity, as everything else about our stay was great.

Plussat: The private sauna in the room and the private balcony overlooking the Loch.

Miinukset: The car park is terrible and there’s only one disabled space at main entrance, the rest were up the hill.

Plussat: Very pretty and well located. Lots of parking.

Miinukset: Restaurant okay. Not as good as expected.

Plussat: We are kayakers and it couldn't be nearer the water! Fantastic! We could launch right outside. It also has all the amenities that one could want. Lovely place. Lovely rooms..lovely breakfast, staff are so friendly yet professional..very warm and helpful. Nothing was too much problem :)

Plussat: The situation on the Loch was amazing. The staff were very nice and friendly, couldn't do enough for you.

Miinukset: Room was a bit dusty and cobwebs in there also. One of the windows stuck too.

Plussat: Good room. Good dinner. Good health spa. Excellent location. Lovely dinner dogs allowed in to

Miinukset: £/5 per dog per night for a pet friendly hotel is a disgrace I think. I’m a single traveller with 2 dogs. Standard room £125 + £50 for dogs £175 for a night. Extortionate for what u get. Breakfast was terrible. Rubber bacon and sausages and I was first in at 7 in the morning

Plussat: The bath and shower

Miinukset: Room no as good as last one see

Plussat: All the facilities in the hotel we're to a high standard the staff were cortious and helpful would recommend to anyone

Miinukset: Can't say anything bad about our stay

Plussat: Great breakfeast. You can choose from card. Very good located at Loch Lomond. Nice bars around. Friendly staff.

Miinukset: Many crumbs on the carpet.

Plussat: The staff we’re very friendly, food excellent, the room was old but clean and comfortable.

Miinukset: The bathroom had a odd smell

Plussat: Staff

Miinukset: Slow cooked beef was terrible.

Plussat: Nice cosy room. Great restaurant and Staff. Breakfast was Very tasty

Miinukset: Breakfast took a bit to long.

Plussat: Not impressed with breakfast quality, mostly badly cooked.

Miinukset: As a disabled person I was unable to have a shower as I cannot get into of out of bath. This something that should be on ANY hotels list, whether a walk in shower is available or not, Disabled people need this information any time they book overnight accommodation. Not really the hotels fault, more the booking company who should really have this information available on site.

Plussat: The location was perfect

Miinukset: Nothing.

Plussat: Clean, comfortable bedroom with bath.

Miinukset: The bar and restaurant decor was a bit modern and canteen like. Shame they'd ripped the old features out. Food good but expensive. Room over priced.

Plussat: Excellent location, very clean and comfortable, food and choice of menus very good. Staff very helpful and friendly.

Plussat: Very well located and appointed, easy parking with easy access to train statin Huge bathroom with lovely bath and seperate shower. Very nice restaurant

Plussat: Iso huone ja kylpyhuone. Hyvä sänky! Sijainti hyvä matkaamme nähden, vaikka paikka sinänsä ei ollut ihmeellinen.

Miinukset: Aamupala pettymys, ei saanut sitä mitä listassa luki, toki sai sen mahansa täyteen.

Plussat: The hotel location and leisure facilities are second to none. The bedroom was huge and well-appointed and the staff in the Cameron Grill were very attentive

Miinukset: Our only issue was that our room wasn't ready when we arrived and we had to wait about 30 minutes.

Plussat: Staff, rooms comfortable, clean and food

Miinukset: nothing

Plussat: The rooms were lovely

Miinukset: The drive up the hill, shower pressure and heat could’ve been better

Plussat: It was a spacious family base for us. Great outdoor space too. All bedrooms very comfortable.

Miinukset: It was a great location, but final part of road was very rough.

Plussat: The farmhouse was gorgeous, looks exactly like the pictures. Loved the courtyard, very clean, and centrally located for Luss and Dumbarton.

Miinukset: Dishwasher worked but needs to be replaced.

Plussat: A lovely place that was spacious with everything you need for a pleasant stay.

Miinukset: The road leading up was a bit bumpy!

Plussat: The owner is helpful and good at customer care and service

Miinukset: I hope they get the wifi fixed

Plussat: Great location, beautiful scenery and a very welcoming hostess.

Plussat: Lesley was a fantastic host, we took our dog Bruno with us an although the farm is dog friendly he is not allowed in the dining room, therefore Lesley served us breakfast in our room, which was fantastic. The breakfast was cooked to perfection -a perfect way to start the day.

Miinukset: There was nothing we did not like.

Plussat: everything about the property and its wonderful location.

Miinukset: zero

Plussat: Really friendly welcome and nice little touches. The room was modern and well equipped with a large comfortable bed. Breakfast was delicious and served efficiently. Would strongly recommend.

Miinukset: Wifi connection was poor in the room but worked fine in the joint living area.

Plussat: Great accomodation for family with kids. Beautiful surrondings,lots of space and really lovely house

Plussat: The room was fabulous. Couldn’t really see the lake because of the trees, but that can’t be helped. The hotel is very tastefully decorated and homely. Staff were very pleasant and helpful. Hope to be back one day.

Miinukset: Nothing.

Miinukset: Breakfast and lay out of continental Asked for cappuccino and told I would have to wait as they was busy .... when one of the staff was clearly late into work as I witnessed her pulling up in her car and running in.... I work in customer service I think this could of been worded better to me as a customer. The juice had no taste what so ever and the breakfast was small. On a complete contrast the fish and chips the eve before was the best I have ever had .

Plussat: Excellent views & entertainment on both nights was great couldn’t fault at all

Miinukset: Unfortunately the only thing I didn’t like but not so much a complaint just my opinion was the continental breakfast wasn’t much, wasn’t much fruit or any pastry’s

Plussat: Hyvä sänky. Rento tunnelma.

Miinukset: Huoneissa ei ilmastointia, suuri ilmankosteus. Kokematon henkilökunta, huono palvelu aamiaisella ja illallisella.

Plussat: The location was beautiful.

Miinukset: Tv and WiFi reception was poor. Food in the restaurant was average. The decor was very worn and tired looking. The picture of the boathouse was no reflection on what we got. I wouldn’t rate it as 4 stars!

Plussat: The food was excellent. The location was great.

Miinukset: We chose a standard double room and that was what we got. A very small room with a double bed. Everything was to a high standard but if you book a room here, go for a Loch view and a queen room. You won’t be sorry you paid more.

Plussat: Friendly staff. Good location. Ample parking. Good quality food. Good choice of food and drinks. Clean premises.

Miinukset: No air-conditioning in rooms.

Plussat: Sadly didn't get chance to have the breakfast as was on a busy schedule, but the room was great. Good facilities and ideal for short breaks.

Miinukset: Bed wasn't the comfiest but was good enough!

Plussat: It was a clean well maintained and charming property

Miinukset: The view from the bedroom was not what we were told to e lecture

Plussat: Bed very comfy. Lovely view

Miinukset: Private beach was a bit of an overstatement!

Plussat: Location, decor, staff

Miinukset: Nothing

Plussat: Nothing.

Miinukset: Rooms are directly over the club below (as advertised). Unless you are in your early 20s and don't mind unclean rooms, a shared unclean bathroom (used by staff!), horrible food, and a general smell of fried food and old beer - don't stay (or eat) here!

Plussat: Nice lady serving breakfast.

Miinukset: The first room they gave me had lights that didn't work. The whole place has loud music coming through the floors until 3am... not restful! I knew the club was there. I just thought that they would have made some effort to soundproof the place. Ear plugs did not help enough.