Alexandria hotellia

Miinukset: Same menu for breakfast every day,

Plussat: I like the stay

Miinukset: The manager was the worst ever I really don’t know if the front desk agent was the manager she had a nice shape with straight hair but her attitude was very shocking but respect men different I sat and watch that for like 30 mins women she handle disrespectfully

Plussat: I love the fact that there is an electric car charging station.

Miinukset: Room wasn’t ready for check- in until 3:30. Had an appointment for 4:00. Housekeeping knocked on my door at 9:00 the morning of check- out, before I could get to the door she was already in my hotel room 😡😡😡😡

Plussat: Staff was helpful. Free breakfast was great. Patio and pool were relaxing.

Plussat: Clean. Quiet

Miinukset: Hard to find, located far from the main highway, need large sign

Plussat: The beds were extremely comfortable and the bathroom was quite spacious. I really like the ability to launch Netflix and also check-in was a breeze and staff were very accommodating.

Plussat: Great service! We ALWAYS stay here whenever we are in Alexandria! The staff is great the rooms are always clean and the breakfast is top of the line!

Plussat: Gym

Miinukset: No

Plussat: Staff was very friendly. Room was clean. Comfortable bed.

Plussat: This hotel was above and beyond our expectation!! Loved it!

Plussat: The Staff was Awesome and the rooms were Excellent; comfortable, clean, etc

Miinukset: NA

Plussat: It was very busy with a young girls softball tournament and the teams kinda took over all available seating and were rowdy. The cleaning staff, front desk and breakfast lady deserve gold medals for their hard work. They kept everything clean .

Plussat: Size of the room and the bathroom was a good size The breakfast was outstanding The staff superb

Miinukset: N/A

Plussat: Good for a one night

Plussat: Great value

Miinukset: The breakfast buffet was a little lacking and very messy

Plussat: Room was quiet and comfortable. Very clean. I was very impressed.

Miinukset: Every thing was great. If I was a picky person, I would recommend to change to a better smelling soap.

Plussat: My room was kept really clean. the staff was friendly and helpful. The hotel was very quiet...no noise at night. The evening get-together provided good food and drink and the guests had a good time getting to know each other.

Miinukset: No

Plussat: Property was clean and well maintained. Had all the things we needed.

Plussat: Big room and bathroom comfy bed

Plussat: Spacious room

Miinukset: Pool opened at 10am.

Plussat: Clean and location

Miinukset: Breakfast

Plussat: The staff was friendly. Breakfast in the morning is great. Well stocked and really nice lady checking on you and making sure supplies are well stocked

Miinukset: The bed was comfy, but the pillows were not.

Plussat: Everything. Everyone is super nice.

Miinukset: Nothing

Plussat: The beds were like sleeping on a pile of feathers. The service was great. The staff was very friendly.

Plussat: The Hotel was in a good location.

Miinukset: We had booked a King room and we got a Murphy bed.

Plussat: My experience was influenced by my check in. First impressions matter. People matter.

Miinukset: Hotel staff was unwilling to help me at check in with honoring the BOTT discount that was not available when the room was booked. I ended up paying the highest rate possible instead of receiving assistance. I always stay at a Holiday Inn. Not now.

Plussat: Clean and comfortable room. Friendly staff.

Miinukset: Nope

Plussat: Wow. Beautiful. Great bar and coffee bar. Room was excellent, the beds and pillows were amazing. FREE parking. Great access to downtown attractions. Beautiful walk.

Miinukset: Honestly, no. Very impressive.

Plussat: Yoga studio downstairs was a nice surprise. Super nice check-in reception. Good beds and bedding.

Miinukset: Air conditioner in room seemed to make everything around it wet. We were short a bath towel. Bar/cafe was closed when we checked in, which was a little sad. But otherwise good time.

Plussat: very nice place. The staff was very friendly.

Miinukset: I checked in alone but my guest came in later that evening. When I checked in, the clerk had me write my guests name on her key so I could leave it at the front desk for her, since I would not be there when she arrived. When she got there, there was a different clerk who told her that there was no key for her.

Plussat: the restaurant downstairs was very good. we had dinner and breakfast there for convenience sake and were not let down. the mattresses were very nice as well. we spent one night on our way through so we weren't at the hotel long but I would stay again

Miinukset: the question "why are you staying with us?" is a weird and slightly invasive question, I would suggest removing it from your check in process.

Plussat: Everyone was very helpful friendly I must give an extra shout out to a lady named Sue who came to my aid in getting my luggage in and out of the elevator. I stayed for a night and day for a bit of rest and relaxation, and the little bar, restaurant, and lobby sitting area were perfect. Was pleasantly surprised to find that the two ladies tending the bar, knew how to make a very nice dry gin martini. All the staff were very nice very pleasant made this elderly lady feel very welcome. Truly enjoyed having room service and the full breakfast that they sent me, right on time by the way, was delicious. If I'm in Alexandria again I will definitely stay here.

Miinukset: The only negative thing I have is the hallway carpets were in need of a vacuuming. Wish the menu had a club sandwich. but I must say these two things are very very minimal I would definitely return.

Plussat: Nice place

Plussat: This property is close to the hospital we didn’t see any places to eat around it. It has been remodeled but so many small things were left undone which is sad as it has the potential to be a very nice hotel. Our bed was very comfortable and the air conditioner worked well. The room was large. Most of the roads around it are one way which means google maps took us on a ride of turns to get there. The lady who checked us in very late at night was absolutely amazing. She could teach a class in customer service!! I don’t think we could have been treated better! That was very much appreciated.

Miinukset: The remodeling that was done was lacking finishing touches and attention to detail.

Plussat: Decor in the room

Miinukset: Stains in toilet

Plussat: It was a really clean hotel! Location was great! Breakfast was good also. The front desk girl was amazing. I can’t remember her name but she was super nice!!!

Miinukset: The only bad thing is that the tub was dirt stained and the bed was hard!

Plussat: Clean and affordable.

Miinukset: Sub standard breakfast- mostly over cooked and old. Room had a long list of broken items, including switch plates, electrical outlets, ripped carpet.

Plussat: Clean, new, modern looking. Good value for the money.

Miinukset: The shower needed maintenance and repair.

Plussat: not much

Miinukset: My AC was not just broken, it was blowing hot air (in July!) and they couldn't fix it and they couldn't move us. We just had to unplug the unit and let it attempt to cool down, which in July was not happening. Also they couldn't give us any type of compensation because I "prepaid online".

Plussat: The convenience the location the price and free continental breakfast

Miinukset: The fact that my room was not cleaned the first day no fresh linen or towels then when it was addressed the next day I only got new towels no trash bag was replaced either

Plussat: It was clean and great staff

Miinukset: Nothing

Plussat: Very clean, nice staff.

Plussat: Everything was quality, the way all LaQuintas were originally!!

Miinukset: Problems with the key not working several times.

Plussat: The whole facility was nice. That includes the lobby area, room, and grounds. I was glad we could keep our little dog with us.

Miinukset: I guess maybe they could add fresh fruit to the breakfast, but it was still good.

Miinukset: Beds were hard and uncomfortable. Water pressure was nonexistent!

Plussat: Everything

Plussat: Location was close to shopping areas, and not far from the college we were visiting.

Miinukset: Plumbing issues with the toilet

Plussat: The furniture in the lobby

Miinukset: The water bug in my room

Plussat: The lady at rhe front desk was wonderful and was fast about checking us in and out. The room was very clean.

Miinukset: On the morning of 9/9, the lady who was in charge of making the starbucks coffee was extremely rude when we gave her our food order. When we asked why our bill was $32, she said "well you see how much the water was", without giving us an answer.

Plussat: Great Beds & Showers

Miinukset: Lake of electric receptacles near the bed. Plenty in the room, but there were no accomodations near the bed for C-Pap, smartphone/alarm, smartwatch, etc

Plussat: The comfort of the room

Miinukset: Breakfast prices

Miinukset: Fridge did not work Power outlets on side of bed inop

Plussat: Cleanliness

Miinukset: There was a mixup of room assignment. We were supposed to be in a different room. And while showering the housekeepers walked in to room cause said it was vacant. Someone could’ve came in room and we could’ve been put in danger. mistake that

Plussat: The hotel was centrally located near Fun, food and entertainment! The hotel was very clean and staff was polite!

Miinukset: No!

Plussat: It was real chill

Miinukset: No free breakfast

Plussat: I stayed one night at Courtyard Alexandria for a business trip. Once I arrived, parking was great, the staff was very welcoming, and the lobby was actually active with people at the bar or just hanging out with friends, etc. The check in process was very quick which was great after a long day of traveling and work. The room was clean, spacious, and had all of the amenities I was looking for. Microwave, coffee machine, and the refrigerator were great to have. The location was great as there were many restaurants and stores within walking distance or a few minutes drive.

Miinukset: I had a hard time finding the place initially because it's behind other businesses and fast food restaurants. But after driving around the area for a while, I finally found access to the hotel. A sign from the street saying "enter here for Courtyard Marriott" might have been helpful.

Plussat: Convenient location and price was great.

Miinukset: I was next to a group that party util the early hours of the morning.

Miinukset: Lack of Free morning coffee in the Lobby was a minus

Plussat: Very friendly and accommodating staff!

Plussat: The room!

Miinukset: They charged my debit card and $80.00 incidentals fee and here it is August 15,2018 and still never got my money back!!!

Plussat: Unfortunately I was here for a funeral of a loved one, but your staff made me forget about my situation. The dayshift front desk crew was awesome not good on names but the young ladies need recognition for excellence in customer service she assisted me with printing off information for me with no questions asked and stated let me know if there is anything else I can do for you with a smile not once but everytime I encountered her. The housekeeping manager and her staff was phenomenal, I asked her what was the beeping noise in the room and she stated probably the dishwasher, but if not I will come and locate the noise, such outstanding staff. I will be back in Alexandria soon and will only stay here because of there excellence customer service.

Miinukset: Nothing.

Plussat: Breakfast was NOT Good at All ,but the Bed was very Comfortable!

Miinukset: The Breakfast was NOT What I expected, it was NOT Good,had to go somewhere else was to Eat Breakfast

Miinukset: The studio queen pull out couch to a bed touches the queen bed when you pull out the bed so you cannot walk around the soft bed and the bed in the room

Plussat: Very clean and staff was friendly.

Plussat: The staff is friendly. They are hospitable and welcoming. The property is clean, inside and out. We recommend this as a great place to stay.

Plussat: Good location....nice room..

Miinukset: not...

Plussat: Big rooms with full size refrigerator and cooking range also has a grill outside!

Miinukset: Only serves waffles on the weekend!

Plussat: the room was big and enjoyed it

Miinukset: the TVs are small and bed was hard

Plussat: Staff cleaning the rooms were a joy to encounter and they seemed to enjoy making my stay memorable. XOXO

Miinukset: Didn’t dislike it but breakfast bar was underwhelming. The apple juice tasted watery. But bar is on par with just about any other hotel’s.

Plussat: The room was large and very clean.

Miinukset: None

Plussat: Clean, friendly service

Miinukset: no

Plussat: easy to find, quiet room, hot shower

Miinukset: room not cleaned the first day

Plussat: Great quiet stay. Will definitely book agaon.

Plussat: Small pillows were uncomfortable

Plussat: BREAKFAST WAS FINE

Miinukset: The refrigerator did not work.

Plussat: It was nice and clean.

Miinukset: While taking a shower, I slipped and fell hitting my head, mouth, shoulder and knee. There were no non-slip strips or rubber mat in the shower. When I told them at the front desk when I was leaving I didn't feel that the staff was really concerned.

Plussat: Food location

Miinukset: Monday night football game not on tv.

Plussat: Everything was very nice and clean! I

Plussat: Clean and comfortable

Miinukset: No

Plussat: The hotel was super clean and well appointed and was very quiet with comfortable furniture and bedding

Miinukset: The desk clerk was either very new to her job and left alone too soon or did not have the where with all to comprehend how to do the simplest of tasks. She seemed overwhelmed by the job, took 15-20 minutes to check in

Plussat: The room was nice. Shower was great. The location was perfect, right near all of the restaurants.

Miinukset: The hotel staff was awful! I work 3rd shift. I informed the front desk of this and that I would not like to be disturbed. The housekeepers let the doors slam in rooms around us and then when I went to extend, I was forced to check out, wait and recheck in

Plussat: The room was clean and was very nice.

Miinukset: The fire alarm went off around 5 am. Everyone came in the hallway. The smoke was coming from the kitchen. There was not a staff member going around to let everyone know what was happening.

Plussat: I liked the staff best

Miinukset: I don't think they should have charged me extra because I was a few hours late

Plussat: Clean, Quiet, and Friendly Staff.

Miinukset: This was supposed to be a Smoking Room so it was more expensive per night, but once we got into the room we found no ashtrays. We asked the Manager only to be told that this is a Non-smoking facility and that all the Hotels, Suites in Louisiana are Non-smoking facilities. They do have a outside covered patio for smoking.

Plussat: Kitchenette

Miinukset: Not a thing

Plussat: Spacious room and huge bathroom!

Plussat: We went for a baseball tournament. All of the families stayed here and it was great! They had a little store in the front that had everything you could need with reasonable prices. We will def go back! Staff was very friendly, the rooms were clean and bigger than I expected, and the beds were comfy!

Miinukset: Softer sheets are needed, but that is my only "no so good" review.

Plussat: Accessibility amenities lacking

Miinukset: Accessibility amenities lacking

Plussat: Room clean; staff courteous. The only problem is all the other hotels have a continental breakfast.

Miinukset: N/a

Plussat: Front desk very friendly. Spacious clean accommodating rooms.

Plussat: The staff there is so nice and friendly. I will always stay here when visiting Alexandria. The check in was fast and easy.

Miinukset: I can't say anything here cause I always enjoy it here

Plussat: Beautiful clean room Right off the Highway Big bathroom

Plussat: The lady that check me out was very pleasant!

Miinukset: The sheets had stains and pubic hair on them . The lady at check told me I had to change my on sheets. When I ask for additional washcloths, I was give rags that they clean the rooms with . The bathroom sink had hair from the last person .

Plussat: The room was great and comfortable. The lobby looked great. Staff was very professional. Coffee was ok.

Miinukset: The breakfast could use a better cook.

Plussat: Cleanliness ~ Location

Plussat: I was skeptical abut booking this hotel because there was only a 2.5 rating. This hotel was really nice, quiet and located in an area that was accessible to everything.

Miinukset: There was not anything that I did not like about this hotel.

Plussat: Location

Miinukset: Nothing

Plussat: Location

Miinukset: Room smelled of old cigars, toilet paper dispenser hanging by a thread Cleaning crew noisy

Plussat: Nice staff. Informal happy hour.

Miinukset: Power outage at check in..no idea how long it would be out. Trash next to the elevator on the 2nd floor. No Kleenex in the box in the bathroom. Sink drain broken.

Plussat: It was a beautiful facility

Miinukset: Nothing

Plussat: Everything the pool could've been colder but that's it

Plussat: Staff is always so friendly! Breakfast is always fresh and great! Room was clean.

Miinukset: Hotel itself & especially our room this time was super humid. Made everything including bedding feel damp.

Plussat: I liked everything The room was great, the breakfast was fantastic. The workout room was o.k.

Miinukset: It was excellent

Plussat: At age 77 I prefer walk-in showeres

Plussat: The breakfast was excellent!!

Miinukset: That we had to go upstairs with 3 little dogs. I figured we would be on the first floor.

Plussat: It was clean and close to everything

Miinukset: We took the kids swimming and they all got sick and so did other guest!!

Miinukset: Hate exterior doors,heres why,guy called claiming to be manager,said system was down,needed the name that was registered under our room #, no doubt knew our room # because he was watching room, we notified front desk, they said had been happening for 5

Plussat: The hotel itself

Miinukset: Didnt like the nightshift guy ay frontdesk very rude

Plussat: Good location, clean and everone is friendly and accommodating

Miinukset: Smelled like some room was smoking pot smelled it all in the hallway.

Plussat: Checking in and out was great. Staff was friendly and it was easy.

Miinukset: My room wasn’t clean. The beds were but there was trash underneath the beds. I couldn’t find the remote for the tv. It was under the bed which is why I found all the trash. My room was not cleaned the entire time I was there. There was a urine on the toilet by the floor and a sunflower seed that stayed there the entire time.i couldn’t figure out how to turn the shower on. Seems simple but I’ve never seen one work that way. The front desk told me how but they were also wrong. The very friendly maintenance man helped me the next morning. There were also no towels by the pool. I let them know this and they questioned me on how many people were staying in my room. I told them it wasn’t for my room it was for the pool.

Plussat: Staff and breakfast were great

Miinukset: Carpet was dirty in room

Plussat: Very comfortable bed, great hot breakfast!

Plussat: Great staff. Very friendly. Very nice breakfast for free with made to order omelette!

Plussat: The room was nice as well as the employees. Great jacuzzi tub. Breakfast was AMAZING! ♥️

Miinukset: Most everything.

Miinukset: Bed not comfortable

Plussat: The location, friendly staff and overall cleanliness of the facility.

Miinukset: One room the bathroom had a horrible odor.

Plussat: Very friendly personal, and the cleaning personal is very friendly too. Very comfortable bed, could stay the hole day in this bed.

Plussat: The. Young lady was real nice she was trying to put me in a clean room.

Miinukset: Bath room was not clean. I took pictures room full of dust and bed had hair on it commode had ring tub not clean microwave was full of rust.

Plussat: Staff was very courteous and friendly. Breakfast was excellent. I enjoyed my stay and I am looking forward to going again.

Plussat: I did not have anything in particular that I liked about the hotel!

Miinukset: I didn't like the cleanliness of the hotel. It was poorly cleaned: the carpet was dirty, the bathroom was half clean (clean towels placed on dusty vanity shelves), the toilet was nasty. There was more but I guess I need 4/5star ratings only!!

Plussat: Staff is friendly

Miinukset: Room carpet was sticky and there?appears to be some type of mold or fungus in the aircondtioner.

Plussat: The staff was friendly.

Miinukset: N/A

Plussat: It was some where to stay that was in a some what safe area

Miinukset: The front desk clerk was somewhat pleasant she was not just talkative type. The room we were assigned had an odor so the clerk offered fabreeze to help with the smell. Then we had to be moved to another room because the air conditioning was leaking

Plussat: It was clean

Miinukset: The woman in the breakfast lounge was soo sweet .

Plussat: The price is all we liked! The elevator has seen all the days in its life. We were on the 3rd floor and had to take the stairs because we stood in the elevator for 5 minutes and never moved. There was a sign that said no more than 3 people. (There was o my 2 of us) If I had been able to cancel and get my money back I would’ve and drove another 5min and stayed at the Marriott.

Miinukset: They need to do a major renovation here. The tubs are rusty and the bed sheets were wrinkled as tho they hadn’t been changed.

Plussat: The staff was friendly

Miinukset: N/A

Plussat: The room was clean except the toilet was clogged when we got there

Miinukset: The power went out on our side of the building no lights or anything and they said we couldn't change rooms cause we had used towels and folded the bedding down so we couldn't even shower or get ready before we left cause our room was pitch black they didnt even apologize or anything

Plussat: The experience was better than advertised. 5 minutes from our meeting place, clean & comfortable room, thorough breakfast selections, & courteous service. Very grateful for everything

Miinukset: Everything really was good enough to not nitpick.

Plussat: I didn't like it rude customer service

Miinukset: Customer service

Plussat: The breakfast was a very nice bonus. Your counter personnel were very nice and attentive. We will keep you in mind in the future. Thank you.

Miinukset: Everything was fine.

Plussat: The staff was amazing ! Very clean very nice

Plussat: It was clean and quiet. Bed was comfortable. Parking area was well lit.

Plussat: The owners were friendly and helpful. The room was clean and nice bed.breakfast was good.

Miinukset: Night clerk was kinda grouchy

Plussat: I thought the sheets were very comfortable. They were so silky and fine. Very nice.

Plussat: Wonderful beds, such a great night sleep.

Plussat: Bed was comfortable and I like not having carpet in there

Miinukset: Floor could have been cleaner ( looked like mouse droppings on the bathroom floor and an old French fry on the floor near the air conditioner unit

Plussat: Clean, comfortable bed and bedding Comfortable sized room.

Miinukset: Towel are a little thin and small and very few channels, fewer than on basic cable.

Plussat: The room did not have carpet YAY!!! No hotel musty smell! AND it was clean. The bed was very comfortable which is rare even in upper star hotels. The decor was nice. Cheap rates so I didnt expect such luxury. Very impressed. Staff was great.

Miinukset: The room and bathroom is a bit small. But I was very comfortable and didnt mind since it was so clean and comfortable.

Plussat: The location

Miinukset: Wanted a king room and was put in 2 queens size beds. When asked to move they said they would but never did. Shower head didnt have any pressure.

Miinukset: The night staff was VERY rude!!! And took an hour to get our sheets it was 1am. There bed had dog prints and black stuff under the sheets!

Plussat: Nothing at all, this hotel is one I would not recommend to anyone.

Miinukset: One of the rooms we rented did not even have a shower curtain, it had mold and mildew on the walls and the electrical outlets did not work. Management was not much better either, they did pretty much nothing to make the matter any better.

Miinukset: This was probably the dirtiest motel room I've ever stayed in. We had been driving for 14 hours, and had this room booked ahead of time. The toilets were dirty with what looked like black mold. The towels had stains on them and the front door looked like someone had tried really hard to break in.

Plussat: Nothing at all

Miinukset: The whole experience was awful

Miinukset: Towels were dirty and bath/toilet were disgusting telefon ringed twice at night

Plussat: when i got there it was pretty bad but i went and talked....to the workers they got every thing in order and i had a wonderful night...

Miinukset: the room beside me had a naked man sleep in the doorway

Plussat: Price

Miinukset: Location. Room was mediocre at best. Fridge and bathroom were dirty. Not enough towels for 4 people. Housekeeping only changed the trash cans. Beds were unmade. Bathroom not cleaned. Not supplied with an extra roll of toilet paper. No kleenex, coffee maker, iron, or blow dryer. No dressor. No tv guide paper or on the tv. Very bare bones. In a second room (my daughter's) her tv didn't work the entire time! Sound no picture.

Plussat: Nothing

Miinukset: too much noise couldn’t sleep

Plussat: Air conditioner worked well.

Miinukset: Place looked like a battle ground. It was under construction and the job site was horrible. broken things all over the parking lot trash everywhere.

Miinukset: Couldn’t sleep due to the people partying all night next door. When I called the desk no one cared

Plussat: Nothing

Miinukset: Horrible!!!!!!!!! The room had roaches, the covers had cigarette holes in it!!!!! I was too scared to sleep thinking something was going to crawl on me!!!! Never again!!!

Plussat: Staff was very helpful and nice.

Miinukset: They are in the process of renovations, and some of the materials were lefted on the floor. Other than that stay was great....

Plussat: Just the young lady at the counter who was very nice.

Miinukset: Everything. This hotel should be closed down noone should have to stay In the dirt and mildew we were offered and they tried to charge almost 100 dollars.

Plussat: Receptionist was knowledgeable great understanding and very friendly I recommend my stay to friends and family

Plussat: Quiet

Miinukset: Smelled funny.

Plussat: Horrible place and really mean employees.

Miinukset: Attitude and cleanliness.

Plussat: Room was large - low price

Miinukset: Carpet was dirty and square had been cut out near sink. Looked like blood spatter on floor and bathroom door. Hotel is old and outdated- consistent with other super 8 s I have stayed at across the country.

Plussat: The only thing I liked about this hotel was it's convenient location.

Miinukset: I paid an extra $70+ to upgrade our room to one with a Jacuzzi! Every time we used it, it soaked the floor from an unknown leak! Our room was never once cleaned during our stay & nor bring us fresh towels. The window screen was damaged & made noises.

Plussat: Location

Miinukset: It’s was a HORRIBLE experience

Miinukset: They were working in the rooms next to me and down the hall way late in the afternoon

Plussat: Pillows

Miinukset: Brand of toiletry items

Plussat: Quiet

Miinukset: Renovations. Dust everywhere

Miinukset: The room reeked of cigarettes, and there were weird stains ether bedfong. The carpet looks like it has been there since the 70's.

Miinukset: Location was a little hard to get to

Plussat: Nothing

Miinukset: Very dirty and room had a soiled diaper folded up next to bed on the floor

Plussat: Awesome staff and newly renovated hotel!

Plussat: Everything was being built new

Miinukset: The water (shower wise) didn’t get too hot it was more of a warm temperature which isn’t fun especially if the outside weather is in the high 50s

Plussat: The remodeling was amazing

Miinukset: N/A

Plussat: This hotel was very clean and updated.

Plussat: Located near freeway

Miinukset: Tv only had one channel, two light bulbs out in bathroom Sheetrock damage in hallway and elevator.

Plussat: The front desk check in lady was so kind to help us take our luggage up to our room and upload it off the cart. She was very nice and went over and beyond her duty.

Miinukset: Had I known the place was under renovation; I would not have booked a room there. It had a bad odor & was in a mess. Also, due to water leak, the complete bottom floor had been flooded so fans were sitting in the hallway. No 1st floor rooms could be used

Plussat: The property very clean. The staff was great as usual.

Miinukset: Everything was great

Plussat: Kind woman at late check in with toddlets and another Saturday morning! We enjoyed our hot breakfast.

Miinukset: Plumbing trouble. The cleaning staff had to know -there was tissue in the toilet when we arriareakdown between housekeeping reporting needed maintenance? Or possibly repairman not on staff or responsive. We managed. Reported at checkout. StAff apologized.

Plussat: Very nice and clean

Miinukset: No microwave in the room

Plussat: Nothing

Miinukset: We weren’t given the type of room we booked, The noise from a class reunion at the conference center next door was unbearable. Then the party moved out to the parking lot and got even louder. It went on well into the early hours of the morning. The staff was not helpful at all.