Residenza Sole

Nice area

The hotell

Location was perfect. Staff were lovely. Chrome cast was an excellent bonus.

There was blood on the sheets and the minibar was empty.

The location was relatively close to the town centre but only accessible up 40 steps so not appropriate with travellers with heavy luggage. The room and bedding were clean and the hotel facilitated an early check in.

The room was small and in need or repair. Light fittings were loose (main bedroom), furniture was old and the paint in the bathroom was flaking. Beds were uncomfortable and the pillows were so hard we had to sleep without them. I rarely give negative reviews, but we stayed in 7 properties while in Italy and this was the by far the worst. Customer service was poor. The hotel indicated they could help with luggage (to get up the 40 stairs) but when I enquired about this the day before arrival, I got no reply so we struggled with our luggage. On arrival, I was handed the key and that's pretty much the last I saw of our host. Very disappointing. Look elsewhere.

Central location. Decent breakfast.

Rooms are incredibly cramped. There is no reception at the desk for most of the day.