Amsterdam Canal Residence

Mainio sijainti, ihanat lisäpalvelut, herkullinen ja runsas aamiainen ja ystävällinen henkilökunta.

Terassin idea oli hyvä, pienellä fiksauksella siitä saisi viihtyisän illanistujaispaikan.

Erinomainen aamiainen, lämpimät ruoat tilauksesta, ihana hedelmäsalaatti, jossa tuoreita marjoja. 9+. Lisäksi happy hour klo 16-22, viiniä, juustoja yms. ja tämä kuului hintaan! Kaunis kanavanäkymä, mukava etäisyys keskustaan pyörällä ja ratikalla. Ilmastointi kuntoon, niin yöpyisin toistekin!

Tyynyt liian isot, pyynnöstä vaihdettiin pienempiin, jotka olivat todella muhkuraiset. Ilmastointilaite oli huoneessa, mutta ei toiminut. Saimme tuulettimen, josta ei ollut apua huoneen viilentämisessä. Kolmen yön aikana unet jäivät näiden vuoksi liian lyhyiksi. Portaat todella jyrkät, ei huonokuntoisille! Huone todella pieni, ei oikein matkatavaroille, mutta pärjättiin.

Hello! I was your guest at the hotel from 03/17/20 to 03/18/20. I want to thank the receptionist for their understanding and care, she agreed to check in early and kindly provided a lounge for waiting. Attention, during this period, when I flew into the country on 03/17/20, there were restrictions due to the virus, all cafes and restaurants in Amsterdam were closed, it was cold on the street and I had nowhere to wait to check in. I did not sleep for 2 days due to flights, very tired. I really appreciate early check-in at the hotel, thanks. The room turned out to be chic, with a jacuzzi, an original design and a magnificent minibar. I had a great time and rested, despite the cold temperature in the room and the dirty bath.

But the next day, in the morning, a terrible situation happened. I overslept breakfast, which I was assigned at 9:00 and arrived late 20 minutes. I acknowledge that I made a mistake, but I did not expect a terrible employee attitude due to my lateness! I was NOT offered an alternative arrival time (I could have come later) for breakfast, I was just allowed to be in the lounge and have breakfast quickly in 15 minutes. I suggested that I take food to my room, but an old evil employee with blond hair refused me rude form (I don’t know my name). I sat down to have breakfast, and after 5 minutes she began to kick me out, taking away a plate of food that I had not had time to finish eating. The behavior of your employee with blond hair, old age, I do not know the name, but which worked in the morning at 9:30 on 03/18/20. , her attitude towards guests is tactless and outrageous! Guests who witnessed this ridiculous situation were horrified by what was happening. I am upset and shocked, I remained hungry because I was late for breakfast, but I did not know in advance about the consequences of being late. But the main thing is that my mood was spoiled and I felt humiliated. I did not expect that because of the coronavirus, people will turn into wild boors and rude people. I hope that I will never meet this mad woman again, so I will not return to your hotel and will not recommend it to friends