Hôtel Mercure Andorra

the location was good. the room was clean.

I need it pay 2 Euro for the locker in the wellness. Usually I dont go to the wellnes with coin in my pocket... The breakfast is so expensive.

Wifi not working in entire hotel. Plug in bath not functional - water goes straight out.

Staff at check in desk was great. Room looked good and was clean. Location good. Price reasonable for Andorra

Air conditioning didn't work and room was hot and stuffy. Bed was uncomfortable. Inadequate pillows. Only one English channel on TV. Dinner at the Gran Buffet was chaotic....enormous and very noisy room at the Novatell evidently very popular at late dinner (8PM) with large families. Many screaming babies. Food was only OK for 25 euros. In AM there was no coffee available in room or lobby....had to wait until 8AM and then choose either 8 or 16 euro breakfast. Parking was offered again across the way at Novatell for 22 euros when city lot right next to hotel was 14.90 for 24 hours. Desk didn't know about the closeby lot but we found it easily. Shower curtain blows in and attached itself to you as you shower. YUCH! Supplies in the way of soap, shampoo, TP etc very minimal.