Delphin Diva

The room was clean

I stayed in Delphin Diva premier with three friends and all four of us had a terrible experience. We paid for a room with partial sea view but our room had no sea view. I walked to the left corner of my balcony and craned my neck and only then could I spot the sea. The breakfast items were tasteless and stale. There were a few restaurant options for dinner. The staff wouldn't let us in even if there were just a few people in there because they said they only take bookings in advance. They would say they were fully booked when half the tables were vacant! So the first night we ate at the main hall and the next morning we made reservations at the restaurants. Needless to say, food was stale and tasteless. The drinks being served at bars were shockingly bad. The iced coffee didn’t have any ice! Although the iced coffee served to us in the main hall was good. Everywhere in the resort, the fries were stale. How hard is it to get fries wrong? The resorts staff was not helpful and wouldn’t have much information about anything they were asked. They didn't even understand basic English which was surprising since they work at a resort where majority of the guests were foreigners! The floors of the hotel were always sticky. There was a strange smell prevalent in every corner of the hotel. I got a pedicure at the spa which resulted in the technician poking my toe with her tools and making it bleed. The pool water was always bitingly cold. It seemed that nothing in this resort matched even the basic standard. We woke up everyday wondering what will disappoint us that day. I came back home feeling horrible and nauseous about my disappointing holiday rather than feeling refreshed the way one does after a holiday. None of my friends had a good time. We had been planning this holiday for years and had left our children behind but this holiday turned out to be a waste of time and money! I would request a compensation for the terrible service provided by Delphin Diva...