Autonvuokraus Antalya

Scam company do never use economy rent a car

Plussat: Absolutely nothing Well may be I liked the fact that I got charged for international calling trying to locate these guys plus 4 hours my wife and I getting stucked with no car Horrible

Miinukset: No phone are working for that office , one number was listed online it was Costa Rica they gave me the run around then I called the US office of economy rent a car no help They tried to calm the local office in Antalya to get their location no one to answer the phone I paid over 120$ just taxis trying to find that office I think it s a scam company They even charged for the whole rental Please some one get back with me cause it was bad business 5134440338 ask for Dennis

No car

Plussat: Upon arrival at airport, I tel the office and they said they had no car for me despite my reservation. This caused me much trouble. Very bad and not even an apology.

Miinukset: Nothing

Terrible experience and waste of money. WILL NEVER

Plussat: Absolutely nothing. See below.

Miinukset: This was such a terrible decision and I will inform all of my colleagues at the US Embassy in Turkey to NEVER use this company. I booked a rental car, for which I received a clear confirmation code and explicit reservations for someone from Economy to pick up myself and a fellow traveler from antalya airport. The Economy shuttle never appeared. We had to take a taxi to a very offsite, difficult-to-locate gravel lot where two men had approximately 30 vehicles. There was a sign that said "Economy" and it was the address in my email. The two men said they did not have my reservation and they refused to look for it. Their office consisted of nothing but a trailer with an inoperable fax machine inside. They refused to call the company to look for our records. They repeatedly ignored my confirmation email, which I showed to them many times, specifically outlining that we have a confirmation code and that we were at the correct address, but they refused to listen. They refused to rent us a car. They made zero effort to try to remedy the situation. My travel partner had to call the international number himself, which was also a completely unhelpful experience. Economy routed him to first Costa Rica, then Florida. The international number didn't even have any information on an Antalya Economy location. Luckily our taxi driver stayed because he felt the whole thing was a scam. It completely was. We had to take expensive taxi rides to and from this weird, rape-y location and the airport. We ended up having to rent a much more expensive vehicle so that our vacation wasn't ruined. This whole ordeal took 3 hours. I am furious at Economy, and I expect a full refund for both the cost of the rental car, the taxi rides, and the car I ended up renting. This entire situation was completely unprofessional.