Casa Madeleine Boutique Hotel & Spa

Beautiful common areas and balconies, some rooms with beautiful views, great massages. Truly lovely staff who genuinely care about their guests. Great massage.

This hotel is quite far from the main areas of activity in Antigua, and the walk from town is poorly lit and feels sketchy. Also, there are really only two desirable rooms (the Blue Room and the Suite), while the others (there are only a few) are dark, noisy, and have no views. The front door to the property is always locked, and guests do not receive a key. The intercom was broken when I was there (there was no sign or notice of this), so I had to stand on a somewhat scary dark corner waiting after I buzzed until I finally banged on the door and the night porter came to let me in. I booked and paid for a 90 minute massage and received a 60 minute massage - I was offered a quick facial to make up for it, but the facial was literally just a masque treatment that was applied and removed. The jacuzzi is room temperature, but there is a steam room you can ask to get heated up for you (I didn’t try it). Breakfasts were basic but tasty and freshly prepared.

Everything was perfect!

That we couldn’t stay longer because our trip was over.

Breakfast was delicius, We loved coffee! Our Host was very very nice, she prepared nice table by the garden just for both of us to have breakfast there. Beautiful room with a privete balcony! We loved to stay here.

Beautiful property, courtyard and rooms. convenient location away from the main noisy stretch but close enough for a short walk.

Hot water in the showers was intermittent.

We loved everything about our stay! Our room (master suite) was larger and more beautiful than the photos and the view from the balcony was incredible. We could see all 3 volcanoes surrounding Antigua beyond the pretty view of neighboring rooftops and lush terraces. The staff was fantastic- so friendly, helpful, knowledgeable. They helped us arrange everything from dinner reservations to tours, as well as our airport transportation and taxis in town. We had massages and manicures at the spa and both were great. Breakfast was lovely and made to order with a beautiful view from the courtyard. On the day we spent the afternoon relaxing in the hotel, we were brought tea without even requesting it. They think of everything and the benefit of staying in a small boutique hotel is those personal touches. I would absolutely stay here again!

Casa Madeleine is about a 5 minute walk from a main street, and 8-10 minutes to the Parque Central. We were happy to walk and always felt safe, but as 3 women traveling alone we were very careful and watchful walking back at night.