Antigua hotellia

Plussat: 1. Great staff, very helpful and accommodating. 2. Due to a lack of organising on our part we required a check out a day earlier which the hotel accommodated and there was no extra charge. 3. Superb/excellent breakfast which is set outside your room and delivered as table service. 4. Location is briliant! Close to everything. 5. Clean and tidy. 6. Good for couples. 7. Excellent size room and furnishings.

Miinukset: 1. Rooms based in the courtyard are open to disruption, especially on the morning. But otherwise it is queit and peaceful. 2. You must buzz in if returning late night. It woild be useful for guests to uave a key to main front door. Especially if you are a smoker and smoking is not allowed in the hotel courtyard. 3. Due to the nature of the building there is a lack of windows to rooms, but the property does have high vaulted celings. 4. Parking facilities are limited and guests are expected to park their car in another location and pay 50Q per night for the use of a enclosed manned parking space. 5. No robes of slippers are provided. 6. There is no complimentary tea or coffee in the room. But delivered to your room upon request. 7. Bathroom is is very small.

Plussat: The restoration of this establishment is absolutely stunning! Gorgeous property, courteous staff, delicious breakfast and maintained in pristine condition. Great location too!

Plussat: Beautiful facility, exceptionally clean, close to everything.

Plussat: Beautiful hotel and close to everything

Plussat: All was excellent..over the expectation. The rooms the location the breakfast a real luxury boutique hotel.

Plussat: Beautiful property, super clean, and the staff was amazing! Best sleep I have had on my whole trip- will be back!

Plussat: Hotel San Rafael is very close to perfection, for all intent and purposes for us was perfection. We were lucky in our choice to celebrate our weeding here. The garden is absolutely amazing. The furniture is unique and provides a fantastic setting to the hotel. Breakfast is very enjoyable and tasty. We stayed in room n. 4. The furniture used provides a nice touch of class without being over pretentious, we loved the room. There is also a lovely terrace with stunning views. And we loved the staff who have been, without exception, very understanding and have met our expectations over and above any high standards one can expect. In a nutshell, this is most probably the best hotel in Antigua. Really, we were touched by everyone at the hotel who really made our stay and wedding fantastic. A special thanks also to the owners who have been very welcoming and also facilitated all the preparation for the wedding. Thank all so much, we hope to come back soon.

Plussat: Nice atmosphere and rooms, good breakfast

Miinukset: Premium prices

Plussat: This is a gem of a property in a very central location. We fell in love with this unique hotel once we walked through the entrance and saw the beautiful interior garden. Each room is unique. We had no 7 which was very large with a really comfortable bed and so quiet away from the street noise. We absolutely highly recommend this property. The staff are friendly and really helpful and the breakfast is freshly cooked and delicious.

Miinukset: We loved everything.

Plussat: Beautiful rooms, great gardens and paintings, great service, in the middle of everything,

Miinukset: Book the suite not the smaller rooms . Very tiny. Suites great

Plussat: great location, great swimming pool size jacuzzi, excellent work out room, excellent staff.

Miinukset: The only weakness was the waitstaff not being familiar with the wine choices, and the quality of wine in the glass was not good possibly due to a bottle being open long. Malbec is not vino blanco.

Plussat: Room was great. Needed some light though. Comfortable. Breakfast was amazing. A bit expensive.

Miinukset: You could add additional toiletries, especially on your suites. I reckon I could have stayed in a regular room and have the same level of comfort. I feel there are no "additionals" to staying in a suite.

Plussat: The rooms are arranged around courtyards full of flowers. The staff is friendly and extremely eager to be of service. The breakfast buffet is amazing. This is the nicest hotel I've ever stayed in.

Miinukset: I was put off by having to send copies of my passport and credit card by email to pay for my registration. Perhaps this is a common practice for hotels in this region, but it is NOT a secure means of payment.

Plussat: It is a remarkable place, the personal attention superb, the well kept gardens and the amenities to make feel like home all around.

Miinukset: Nothing

Plussat: Loved it!...great coffee

Miinukset: I did like it all....but would add cream for coffee in the carts where it is free

Plussat: Every thing!

Plussat: Very pretty and clean rooms. Excellent location, close to everything in Antigua

Miinukset: The rooms needs more lighting in the closet

Plussat: Loved the beds, the showers, the gardens, and the breakfast Buffet.

Miinukset: need returning perks for repeat clients

Plussat: Great, great bed. Fantastic staff and great food.

Plussat: Food is excellent. Service also good. Location is also good, close to Central plaza, local shops and restaurants. Very competitive to all high end hotels here in Antigua.

Plussat: Nice rooms. Pretty grounds.

Miinukset: Eerie music playing. Have to pay for wifi

Plussat: Very nice property with Museums inside and a nice Pool

Miinukset: All good

Miinukset: There are not any kettles to heat water to make tea, coffee, etc in the rooms or available at all in the hotel. I bring my own coffee and need to heat water in the room.

Plussat: The food at the restaurant and the staff. Everyone at the hotel were friendly

Plussat: I said for 2 nights with friends. The breakfast buffet was really great with one of the best omelettes I've had in a while. The hotel grounds were beautiful and had lots of places to explore. The room came with a balcony and fireplace that we lit on a rainy evening.

Miinukset: The hotel was a bit further away from the central park. The sidewalks were narrow and dark making it harder to walk, this is not the hotels fault.

Plussat: It is one of the most beautiful places I have ever been. The pool was heated and very large. The food was great and the staff was lovely.

Plussat: Atmosphere, Cozy room overlooking the pools, music, rose pedal in all of the ponds, banquet in the ruins of an ancient monastery, excellent food, outdoor sculpture garden high on a hillside, lush greenery everywhere, parrots on perches at the pools.

Plussat: Loved the museums inside the hotel

Plussat: Hotel indeed looked like an ancient castle. It has a lot interactions for guests: 6 museums, workshop, jacuzzi and huge pool with heated water, so you can swim even in the evening. Rooms are very stylish with unique designs. Also it has volcano view in some part of the hotel an you can make exclusive pics

Plussat: The hotel is beautiful. So much to see, everyone is so helpful and friendly

Plussat: This hotel is a true gem in a city that charms visitors. The hotel facilities were superb due to the level of historic value they possess. The rooms are spacious, cozy, and clean. The staff is friendly and eager to be of assistance.

Plussat: A very unique experience, excellent service, amazing goof, the most beautiful setting for a relax stay.

Miinukset: I Maybe better beds

Plussat: The best customer service - every. The staff could not have been better. They were available 24/7 to be helpful in every way possible. Courteous, thoughtful, bilingual, great location. Being closer to the center city is not an advantage if you would like it to be quiet in the evening. The hotel is a very short walk. One reviewer on another website said that they had mobility issues and it was a long walk to the center. Very weird as 1) it's not and 2) antigua is a terrible place to be if you have mobility issues. Uneven cobblestones abound as in many central american locations.

Miinukset: I should have inquired about the differences among the rooms. If you're tall, it would be nice to get a room with a bigger bed than the room we were in.

Plussat: The service

Miinukset: That I had to leave

Plussat: The staff

Miinukset: Location

Plussat: The staff was absolutely amazing...they took care of me through and through. Highly recommend. Whenever I needed something, they went above and beyond what I wanted. It was great that the hotel was not too far and not too close from town. So if you're looking for a quiet night, it's perfect. WiFi worked 100% of the time. Cleanliness through and through the hotel and room.

Miinukset: It was perfect for me.

Plussat: The owners and staff went out of their way to make our stay great. Comes with your choice of delicious breakfasts. Located in the quiet part of town but a short walk to everything. Our room had an exquisite private garden patio.

Miinukset: Address is misleading -- taxi/tuk-tuk drivers had a hard time finding it.

Plussat: This was such a wonderful place to stay and if I come to Antigua again I will try to stay at Casa de la Luna. Everyone there was so kind and helpful and the food was delicious. 5 stars!

Plussat: The decor was beautiful, and well maintained

Miinukset: Nothing

Plussat: Very clean

Plussat: The best asset of the Posada are the owners. Your questions before arrival are always answered, and I was sent a map which I could show to the taxi driver. The son of the owner is a very polite and delightful young man, always eager to help. I had asked for a quiet room and was upgraded from a single to a small double with queen-size bed in the extension that had just been opened before my arrival. It was quiet and clean, the AC was also efficient and silent as it should be. I loved the hearty breakfast and good coffee in a sun-flooded patio. Nice to speak to friendly fellow guests at the time. The Posada is about 10 minutes walk from the city centre but this is an advantage if you are able to walk, because you are in a quiet part of Antigua - in Semana Santa this was especially appreciated. The establishment is not cheap but reasonable at this peak time.

Miinukset: The bathroom is tiny. Given that the room was new, a few problems emerged. The shower head was not plain but pointed to the curtain and would reach only my shoulders. When leaning back, the bathroom was inundated. Also, when leaving I discovered that the colour of the brown shelf for clothing had come off and stained two of my shirts; they could still be cleaned and dried just before the taxi arrived. These are problems, which could of course not be fixed on a weekend of Semana Santa, but will have been by now, so future guests should not have problems.

Plussat: Everything was absolutely beautiful and magnificent.

Plussat: The bed and pillows were like clouds

Plussat: The location, the ambience, the rooms and the food were all great. We were all comfortable and enjoyed the stay, the only complaint (if a true complaint at all) is the service speed. We would sometimes order drinks and would not get it till 15 - 20 minutes afterwards. After that, we would rarely see the waiter.

Miinukset: Service speed needs a boost. While not horrible to ruin our experience, it could've made it so much better and pleasant.

Plussat: Location of the hotel is perfect. The staff was very helpful and the service was great. The hotel inside looks beautiful, a lot of flowers, greenery and amazing volcano view

Plussat: The breakfast is superb!!! This is one of my reasons to choose this Hotel!! All the personal are very, very kind!

Miinukset: Everything was OK !

Plussat: Beautiful gardens, an amazing pool, comfortable rooms! The Porta is more like a resort than a hotel!

Miinukset: We were disappointed to find that our room didn't have air conditioning while other rooms did. Other than that, we loved everything!

Plussat: I stayed here with my family and a small 10 pound dog. We enjoyed being able to eat our meals out by the pool even with the dog. The staff were very friendly and helpful. The beds were comfortable and the hotel was not too loud even when there was a wedding going on. The room had a dog bed and bowls.

Miinukset: We stayed in a handicapped room. We noticed that the bathroom was not very handicapped accessible. There is no emergency phone in bathroom, the shower head clipped in very high up on the wall, and the sink is too high for someone in a chair to comfortably reach. Besides these things we thought the room was great.

Plussat: Everything! The hotel is perfectly located for exploring the entire Antigua City. Service is simply excellent and you the pool facilities very well maintained. All round excellent experience,

Plussat: Central location walk-able to everything. It really was a 4 star hotel with every amenity one could want. The staff was outstanding. The grounds were beautiful and well kept. The food was excellent and reasonable. Lovely surrounding for breakfast with a delicious and varied breakfast buffet.

Miinukset: Everything was perfect.

Plussat: Location is great, breakfast is amazing, and SPA is so good, I really recommend getting a massage there. The hotel is big and the staff is super kind.

Miinukset: Everything was great.

Plussat: I would absolutely go back again.

Plussat: This hotel is excellent for relaxation, swimming, and food! Beautiful garden and play area for kids too.

Plussat: Everything was excellent!!! Everything was wonderful, very comfortable, very good atmosphere, good food and all the staff very friendly and kind!

Miinukset: The only detail was a permanent bad smell in the bathroom of the room that I think came from the drain

Plussat: Everything. Christian went out of his way for my comfort!!

Miinukset: Nothing at all!!

Plussat: Central position, peaceful atmosphere, & great service for onward travel, and activities. Also, good food there.

Miinukset: Leaving!

Plussat: Great hostel! The owners are kind, lovely and very helpfull couple. The room and bathroom are clean and comfortable, and the kitchen is big and very well equipped. We defenetly reccomand staying there! (:

Plussat: Hot shower and shower pressure. Common space is really nice. Location is good and calmly. Comfy bed. Staff is nice.

Miinukset: Nothing

Plussat: Everything was perfect. Friend staff, good breakfast, accesible to everything, hot water, peaceful, quiet and comfy bed.

Plussat: Good location, hot showers, clean rooms, good breakfast, good wifi!

Miinukset: No dislikes

Plussat: The location is in a quiet corner of Antigua and the hostel was less buzzy then some of the others which I liked. I also appreciated them letting campers and overlanders stay (although I was neither). Spacious garden courtyard and a friendly ambience all round.

Miinukset: Several of the rooms (and some of the dorms) don't have windows: for me light and air are absolutely necessary. I asked them to change mine when they have me a windowless room and got a much more pleasant one, but watch out for this if it's important to you too: just ask to see the room first.

Plussat: The hostel is set around a lovely garden that creates a soft outdoor atmosphere. That outdoor experience is pleasant during the warmth of the day but chilly in the high 60 degree evenings. The staff is more then helpful and the location is perfect. The hostel provides a basic breakfast of eggs, beans, or pancakes and a limited menu beyond breakfast. The chicken soap was delicious as was the nachos with chicken and beans. Bonus: The hostel has wonderful WiFi and the shower has hot water!

Miinukset: Since the temperature in February falls into the 60’s, the rooms are cold. Even a space heater would have helped. The sink faucet only provides cold water. The staff speak limited English and we speak limited Spanish. Thank you Google Translator. Neither of these limitations are a deal breaker so we will return next week.

Plussat: Beautiful garden, lovely staff, and delicious breakfast!

Plussat: Great breakfast, good showers, comfy beds. Second time staying here because it's a delightful place! Also, the staff are all 10/10!

Plussat: Everything was great!

Miinukset: Nothing

Plussat: Nice room, very accesible price. Good location. Nice staff. Good breakfast

Miinukset: You have to knock the door to get in the hotel (even late at night) wich is a little uncomfortable, but thy open the door fast and always with a smile.

Plussat: Very comfortable room in a beautiful building. Great beds & a lovely bathroom. The courtyard is an extremely pleasant, peaceful place to sit & the decorating is superb. Great breakfast included too. A gated community so parking was secure. Only a 10-15 minute walk to the plaza.

Miinukset: NA

Plussat: Beautiful garden, breakfast included was very good. Room design and comfort level was very good. Quiet neighborhood! Didn’t use the tv at all but it was an old box tv. They had board games for us and brought candles and wine glasses when we bought one of the bottles of wine they sell at the desk.

Miinukset: I thought the breakfast was included but ended up paying a bit extra at checkout. Still worth it but not as outstanding of a value for price. Not in the hustle and bustle of downtown if that’s important to you.

Plussat: Great location with friendly and helpful staff. Place is very clean with a good breakfast. Lovely communal area to sit looking out on a peaceful garden.

Miinukset: Nothing

Plussat: Lovely place, extremely nice people, perfectly located, easy to park your car. Breakfast in the patio was extremely pleasant

Plussat: Great location, secure parking, and quiet.

Miinukset: NA

Plussat: The hotel is located far away from the center but is accesible by walk, like 10 min. Is a private residence zone, so quite to rest.

Miinukset: The pillows

Plussat: Very convenient location, lots of small areas to sit down and chat, great breakfast too... overall very please with this hotel

Miinukset: They should have a swimming pool

Plussat: The furniture and the bathroom

Miinukset: I’ve been here before and the hotel was in Better shape before. The manager wants present . In room 25 there was a noise of something electric but didn’t know what was. I requested aromatherapy and nobody came.

Plussat: The building is a gem

Miinukset: Nothing

Plussat: We had a fantastic stay - it was a beautiful, quiet and very clean hotel. Our room was so comfortable and loved the little touches like an oil diffuser that you could use. It was great being able to use the pool at their sister hotel too. Location wise it was only a 5-10 minute walk to the centre of Antigua too.

Miinukset: Nothing!

Plussat: Service was quick. If you called for help they usually came by in a minute. Rooms large and spacious. Hotel grounds were beautiful.

Miinukset: Had a few issues where the safe didn’t work and AC broke. Breakfast was not included. Room smelled a bit musty and damp. Sound traveled and would be woken up early in the morning. Next time would stay north of the central square.

Plussat: The hotel staff is super helpful, they made us feel at home. Always were at our service. Even though we got some mix up on our reservation, they were able to accommodate us in a room according to our needs without charge. The room is super spacious, has a living room and the shower is beautiful. There's a hot tub in the yard if you'd like to use it.

Miinukset: Even when I specifically selected pet-friendly hotels, and chose a pet-friendly hotel on Bookins, they didn't know I was bringing my dog and said I needed a different room. I think this is more a Bookins problem than the hotel's. They were able to accommodate us in a pet-friendly room without any charge. They do charge $25 for a pet staying the night. They didn't charge my card on Saturday but waited until Monday, when I received the charge, I didn't know when it was coming from, so I called the bank and canceled my card.

Plussat: The rooftop terrace is amazing spot to drink fabulous mojito’s or sangria expertly made by the bar and gaze at the volcanoes Super comfy bed and pillows. The bathroom is new and are the shower head is amazing. The courtyard and grounds are impeccable and the staff are friendly and helpful. Thank you to Manuel for your attentiveness and great restaurant tips. I can’t wait until next year for our return visit!

Miinukset: Nothing...

Plussat: Exceptional, since the moment you walk in every single detail catch your eye. The service is amazing and the room was amazing, tons of space, jacuzzi for 2 and great spaces. RECOMMENDED

Plussat: Very nice hotel. Everything brand new. Spacious rooms. We had a Jacuzzi! Restaurant serves good food.

Miinukset: You could hear in the hallways

Plussat: Our stay was wonderful here! The food was excellent and the service fantastic! Armando was the friendliest, most professional waiter with an overall grateful attitude and strong work ethic! Give that man a raise, please!! We will be back and our family members said the same thing. We had two other couples (parents) staying there as well. Thank you!!!

Miinukset: There is only one thing that each of us said we wish was different - the bathroom vanities (sink spaces) were not at all adequate to place our toiletries. We had to either place them on the floor or carry them back and forth. This could be a deal-breaker in the future as there are so many other hotels to choose from. Even adding a small medicine cabinet or shelf to the bathroom wall would help.

Plussat: Service, very clean, beautiful place

Miinukset: All was great

Plussat: First of all, the staff are amazing and so friendly ! They carried my heavy bags up the stairs ..they couldn’t do enough for you ! The hotel itself is beautiful with art work and nicely decorated. There were plenty of options for breakfast and it was delicious. Also, The hotel is right next to the main square with loads of restaurants and cafes ! I would love to stay again, was just brilliant !

Plussat: This an incredible place! A hidden gem, I'll definitely be back. The staff has been so nice, they go beyond to make your stay a perfect one.

Miinukset: everything, the staff, atmosphere.

Plussat: Location was perfect!!

Miinukset: Clean and close to everything in Antigua

Plussat: My friends and I loved this location. It was comfortable, very clean, staff was extremely helpful and friendly (we returned to our late in the night). Breakfast was very good and the seating was perfect. We had two beds, two different floors, the eating area was very clean.

Plussat: Everything is perfect! I found a home away from home. and I plan to stay there again.

Plussat: They were incredibly kind and helping.

Miinukset: everything, the staff and food were amazing.

Plussat: Beautiful comfortable rooms in a lovely historic building very close to central square.

Miinukset: Traffic noise started 4 in the morning. Suggest request to bot have a room overlooking the road

Plussat: Perfect location. Great rooms, comfortable, big and clean.

Miinukset: Internet sign in the room weak or null

Plussat: Great location

Miinukset: Room was a bit dark

Plussat: The hotel was clean, quiet, and in an excellent location downtown. The plaza was right there and all the markets were within a few minutes walk. The rooms were splendid and with a lot of history. We could not have picked a better place.

Miinukset: I can’t think of anything.

Plussat: Great hotel! Beautifully appointed room!

Miinukset: Rooms, all decoration.

Plussat: Beautiful hotel in center of city. Professional cocktails. Recommend Don Pedro room! Others are smaller and not as good.

Plussat: Great location. Historic charm. Excellent and courteous staff. Spacious room with modern bathroom.

Miinukset: Ridiculously small margaritas for the money.

Plussat: To say this was palacious was an understatement. The room, service, food and drinks were all sheer luxury.

Plussat: Gorgeous palace. I strongly suggest to ask for a second floor bedroom.

Plussat: Very big room, beautiful, central, awesome palace

Miinukset: Rooms facing the road are definitely noisy

Plussat: The hotel is perfectly located half a block from the main square in Antigua. The gardens are beautiful, my room was comfortable and beautifully decorated, and the staff was very accommodating. I would definitely recommend this hotel.

Plussat: Beautiful old property. The staff were excellent and we loved the roof terrace.

Miinukset: Room slightly damp, I expect due to being a period property with limited ventilation. This did not change our overall experience.

Plussat: Casa Encantada is a true gem - and I highly recommend it when visiting Antigua. Immediately upon entering the secured courtyard, you are transported to another place and a genteel era. The staff were AMAZING (Melvin at the front desk was EVERYTHING a concierge should be and more!!) My daughter and I had breakfast on the rooftop terrace each morning (wonderful views of the volcano and the mountainside) for about $15 USD for both of us, including coffee. Try the "Chapin" breakfast - it's "typical Guatemalan" and delicious!

Miinukset: The rooms in the back of the hotel are MUCH quieter than in the front. We stayed in room #10 on the second floor.

Plussat: Everything. They left fresh bottles of water in the room every day. There was also excellent toiletries available in the bathroom: shaving cream, razors, toothbrushes etc. The breakfast is included and it was delicious - served in the rooftop restaurant which is beautiful - Great service by Augustina. The hotel is small and quaint but we could use the Porta Hotel pool just down the road, we didn’t realise this when booking - it is also a lovely hotel with nice food and staff. To sum up, Casa Encantada is a beautiful hotel, well decorated in a great location - 5 minute walk from Parque Central. Also - Antigua is an unbelievable place, could stay forever.

Plussat: Bed is super comfy! Breakfast in the rooftop was amazing!!!

Miinukset: The rooms with window to the street is a little noisy

Plussat: Very charming. Small and personal. Helpful staff. Comfortable 4 poster bed with lovely linens, nice bathroom toiletries. Fridge in room. Wonderful breakfast on the roof. Added bonus is being able to use the pool/grounds and gym at the hotel across the street.

Miinukset: Windows need screens or else rooms (which have overhead fans) need A/C. Rooms hot without opening windows and we got lots of mosquito bites. Rooms on the small side--earplugs helpful for #2 which is on street side and noisy.

Plussat: Its very close to the central Place You can walk to all importante Monuments

Miinukset: The Swimmingpool is very small and you have No sun in the evening The posibility to use the Swimmingpool in the Porta Hotel its ok

Plussat: Good price and you can use the facilities at porta hotel

Plussat: Very nice and cooperative staff Perfect and well equipped room

Miinukset: None

Plussat: Loved the entrance to our room. Eating on the roof top for breakfast. Service was excellent!

Plussat: This small hotel exceeded our expectations. The hotel is beautifully decorated with antiques and is full of character. The staff are particularly friendly and helpful, especially Augustine, who served our breakfast on the attractive roof terrace and the breakfasts are delicious. The rooms and bathrooms are well equipped. We asked for a quiet room, which was fine, but a bit small with very few surfaces to put things.

Miinukset: The bedroom (No 1) was short of storage space, particularly flat surfaces for things.

Plussat: Wonderfull breakfast and very welcoming and helpfull staff! Calm and relaxing place.

Plussat: Wonderful place! Incredibly friendly and helpful staff and owners. Spacious, bright rooms. Lovely central garden space. Supercomfy beds. Great showers. So, all the key things are covered. Then there's the french breakfast to-die-for, the off-road parking space, and quiet neighborhood. It's on the edge of town, but in practice it only means an extra couple of minutes walking to get to most places, and for others (like the amazing Samsara restaurant, and the Rainbow Cafe), it's really close. When we return to Antigua, this is where we'll come.

Plussat: Excellent welcome from Daniel and his wife very friendly and efficient staff.

Plussat: Great, quiet location. Perfect place to switch off and close enough to walk to all the attractions in Antigua. We’ve been before and will keep going back as it’s our favourite place to stay in Antigua!

Miinukset: Nothing really... the room was warm at night so maybe a fan would be good but not essential.

Plussat: Quiet location but only a few minutes walk from down town. The staff were friendly and super helpful.

Plussat: Wow, this place is a gem! Loved everything about Chez Daniel. Room, bed and bathroom were huge. Beautifully furnished and finished. Open bedroom window and Volcán Agua is in your face. Daniel was super helpful and interesting to chat with. His staff, Veronica and Candy, very nice, attentive and professional. Desayuno was light, tasty and enjoyable. Location is on the edge of town, but nice restaurants nearby and really only 10 minute walk to center. Fabulous!

Miinukset: Can’t think of a thing.

Plussat: The hotel, the staff, the breakfast, the views of the volcanoes, free use of kitchen, and the night quietness of the location were all outstanding. This has been my second time staying there and will continue do so. I highly recommend it.

Miinukset: If you are not used to walking, you might find it a little far to tourist locations. My wife are in our 70s and 80s and it was no problem doing the walk.

Plussat: + big and clean room + We could see the volcano Fuego erupting from our terace +Perfect breakfast + You can use the big kitchen +Walking distance to everything + Lovely stuff, helps with everything + Could leave our luggage in the room, while we stayed one night at the vulcano Thanx for all!!!

Plussat: Chez Daniel is spacious, spotless, quiet....and perfect. The attention to detail and guest satisfaction is superb. After 3 months of travel, this is the nicest place we have stayed (but not the priciest, by far). We are close to town but tucked in a quiet neighborhood away from the hustle and bustle. This place is worth 10 stars!!!!

Plussat: Located on a quiet street with a short walk to the Central Park, market, various shops and restaurants. Daniel, Veronica and staff were very friendly and so helpful and made us feel at home. Our large room on the upper level had a double and single bed, a desk, double wardrobes and dresser. The bathroom was extremely spacious and had a large bathtub with shower. We enjoyed the breakfasts of various delicious fresh fruits, fresh squeezed orange juice, coffee, croissants and baguettes with an assortment of jams. There was a interior courtyard beautifully landscaped with an abundance of trees, bushes and flowers where we could relax. I was surprised at all of the green spaces that Daniel had created to enrich the atmosphere! I would highly recommend Chez Daniel for your stay in Antigua.

Plussat: Large clean room, excellent breakfast, charming owner. Everything was perfect!

Miinukset: There is a ceiling window with no curtain in the room. The sun rises early in Guatemala, so if you are sensitive to light, you'll wake up too. Come prepared, bring a sleep mask!

Plussat: Location

Miinukset: No AC or ventilation in the room, was extremely hot. Felt like a sauna in the room.

Plussat: Good location and helpful staff.

Miinukset: The internet connection was slow and sometimes not working.

Plussat: The place was nice and the staff was very helpful

Miinukset: My cousin and I ended up with a terrible rash when we left, we don't know what it really was but I wont be going back, plus they don't have air conditioning and there isn't much ventilation in the rooms. Beautiful place but not for us.

Plussat: Perfect!

Plussat: Great location, very comfy, ideal for few days in Antigua

Miinukset: Nothing. Everything perfect!

Plussat: The breakfast was wonderful, especially the roof top location where you could eat. The staff were very friendly and helpful and helped us to have a great stay!

Plussat: The place was very comfortable with amazing views. I would stay again

Plussat: Everything!

Plussat: The staff were extremely helpful. We were quite late arriving— everything was ready for us. We were treated like family. The breakfast choices are all delicious.

Plussat: The hotel is beautiful, the staff are so cheerful and pleasant and the breakfast was amazing!!!

Plussat: Great Breakfast. Beautiful setting. Best of all: the staff.

Plussat: Fantastic location and beautiful property with wonderful staff

Miinukset: The standard rooms are a little small

Miinukset: They didnot charged me the rate i booked with booking . Com. They charge me more

Plussat: Everything was exactly as we wanted it. The complimentary breakfast was spectacular, the staff was all friendly and welcoming. The romantic check in package we ordered was even better than we could have expected with roses, champagne, a beautiful cheese plate, candles everywhere and rose petals in every corner of our already gorgeous hotel room.

Plussat: The hotel was exquisite. Unique, with many nooks and crannies to relax in. Temperature was perfect. The staff was unexcelled and met our every need. The restaurant is world-renown and I know why (after having sampled most of the items on the menu). The hotel also gave excellent off-premises restaurant recommendations and excursion ideas. This is an A+++ hotel.

Plussat: Staff, hotel grounds, innovative food. Order the risotto, it's amazing.

Miinukset: The only bad thing was that the pool was in the middle of the restaurant and unusable after 11 am. Otherwise the staff was amazing and the location, slightly off the beaten path so quiet, the hotel itself stunning and romantic and the restaurant--just delicious. However, it is not cheap. I did think it was worth it.

Plussat: Facilities and attention from breakfast staff, specially a senior lady, doña Ana.

Miinukset: Attention from restaurant staff. It seems that they are doing a favor to serve people.

Plussat: The room was absolutely gorgeous, with a comfy bed, giant bath tub, beautiful views of the mountains, and SILENT at night. I especially loved the sage-scented bath salts. Everything exquisite. Location was like a block outside of the center, which made it super-close to everything, yet quieter and more charming than if it had been right in the middle.

Miinukset: Everything was perfect.

Plussat: One of the best properties in Antigua

Plussat: I have been to some 15 different hotels in Antigua and this is the best overall. Gorgeous suite excellent food. It's like going back in time to the 1700's. Will come back for sure.

Miinukset: nothing, everything was perfect. nothing to complain

Plussat: Absolutely everything. Book this place now! The whole property is a dream with no detail overlooked. The garden entrance, pool area and rooftop patio are all so beautiful. The staff is kind & helpful, everyone was so welcoming. We cannot wait to return!

Miinukset: Nothing. Everything is perfect.

Plussat: The rooms were perfectly decorated. The bathroom was very spacious and modern. Comfortable bed. The breakfast was delicious!!

Miinukset: I think service can be better and the things they offer like there was no phone to comunicate with other rooms and they dont have a first aid kit!!!

Plussat: Delicious, fresh breakfast. Beautiful old Spanish style rooms with many private balconies.

Plussat: The bed was super comfortable, nice deco in the room and breakfast was delicious.

Miinukset: Location

Plussat: The breakfast was really good, with local traditional food. And the host was really helpful, pleasure to give you many advices.

Miinukset: The room has limited plug to charge your electronic devices, only behind the TV and in Bathroom are places where you can charge.

Plussat: Staff - they were excellent at all times

Plussat: We stayed here twice during our time in Guatemala. Great hotel- very clean and comfortable with a nice breakfast. The staff were extremely friendly and accommodating. Convenient location, close to many tourist activities and the central park. We highly recommend Cacao Boutique!

Plussat: We were upgraded to a bigger room with a garden terrace as we were traveling during the low season and were one of two guests during our stay. A hot breakfast was included in our booking and brought to our room each morning; the breakfast was delicious. The staff were friendly and recommended a great restaurant nearby, 7 Caldos, for lunch.

Miinukset: Our room had an upstairs bathroom, and while in it we could hear our next door neighbor quite clearly. She spoke rather loudly so not sure how much of it could be helped. While the location wasn’t convenient, it was perfect for us as it forced us to get some walking in daily. It was in a quiet neighborhood which we enjoyed at night.

Plussat: The place is great and very well located.

Miinukset: Breakfast is in the hallways where the rooms are, so all the noise of chattering and eating wakes people up.

Plussat: Awesome hotel on the outskirts of the main area - totally peaceful with a great breakfast (I recommend the pancakes) and a really cool room, but still only a 10 min walk from the Plaza and everything around it.

Plussat: Highly recommend Cacao Boutique. The staff were very friendly and helpful, room was nice and comfortable. The breakfast was delicious!

Plussat: Breakfast and staff

Miinukset: Distance from centet

Plussat: Beautiful, large room, comfy bed, great location 10m walk from plaza, great breakfast. Room was private and quiet and beautiful, I will definitely return!

Miinukset: Nada