Crowne Plaza Suites Arlington - Ballpark - Stadium

The front check in receptionist Alyssa was very kind, welcoming and friendly. In addition, the bar server Colin on Friday night (9/27) was very welcoming and friendly. I got chicken fingers and fries from their menu and it was actually really good, I was impressed by the quality of their food and how quickly it came out. The beds were comfortable and the lighting in the parking lot was also a plus. The room in general was spacious which made it easier to have our belongings spread out. Lastly, the lighting in the bathroom was great.

The pictures on the website is NOT what it currently looks like. I understand that it's undergoing a complete renovation; however, it should not have its some of its only pictures as what the hotel will EVENTUALLY look like. The bathroom in our room was extremely small and two small people (125 & 130lbs; both 5'4) could not comfortably get ready at the same time. There wasn't holders on the wall for the towels so they were placed on the bathroom counter. The only other place to put them was on the toilet or floor while getting ready. Also, I couldn't find the location of where the breakfast was so I asked an employee at the bar, she pointed to a room behind the bar. We walked in there and there was a variety of commonly seen buffet items but almost everything was out besides some eggs, potatoes, cold sausage patties, gravy and fruit. I couldn't find any silverware and was walking around clueless. Almost all employees tried to avoid conversation and/or eye contact. So I set my plate down in the main lobby as most of the tables in the buffet area hadn't been cleaned off yet. I went looking to grab the attention of an employee to get silverware and they practically made me feel like I was bothering them. One gentleman looked at me and rudely said, "what do you need"? I apologized and said I needed 3 sets of silverware because I couldn't find any. He said he would have someone bring it out. A lady brought it out and asked if we needed anything else which was appreciated as we couldn't get the attention of anyone else to find out where the water, milk, juice etc. was at (which is normally in the same area as the buffet). She said she would have someone get our drink orders. So a few minutes later someone approached us and asked for our drink orders. My husband joined us and I went outside for a few minutes. When I returned, he had this confused look. Turns out breakfast wasn't included, it was $28-ish.