Ascona hotellia

Plussat: This’d is an excellent boutique hotel where the friendly and professional staff will do everything in their power to make your stay a special experience. From the time you arrive to the time you (unfortunately) have to leave again every staff member all the way to the GM will attend to you personally. In summary - a most wonderful experience and we cannot wait to visit again. Gerald Hagemann

Miinukset: I cannot fault anything

Plussat: You get treated like the king & Queen

Plussat: Relaxing and charming hotel in an excellent location.

Miinukset: Stay too short!

Plussat: We arrived on a very hot day this week . They gave us a cool towel to help us when we arrived . They upgraded us to a big suite since I had told them it was our anniversary. We had welcome drink that we took out to the pool. The atmosphere is stunning . There are many different venues to go to but since it was hit we sat under the beautiful trees. The pool was busy but not too crazy. After a wonderful bath we went to dinner . We did the half board and found it to be a good value. It was great people watching since most sat at the same tables every time . Breakfast was unbelievable. You couldn’t have asked for any more . We rode their bikes into Ascona and enjoyed lunch there. The way home was beautiful along the lake. We had a perfect celebration at Castello Del Sol.

Miinukset: Nothing !

Plussat: Comfortable, unpretentious, lots of bars and restaurants. Many environments to relax,read,cocktail. Very family friendly.

Plussat: Tranquil, spacious and very relaxing

Plussat: I lıke the breakfest at my room

Miinukset: ıt vas hot ıat the garden

Plussat: The property was absolutely gorgeous. The grounds are stunning. Spa and pool area was so inviting All staff were gracious and helpful. Managers came to meet every guest at 7 for champagne which was very nice.

Miinukset: Old fashion keys for safe and doors were at first rather cool but awkward to carry

Plussat: Amazing location and beautiful property

Plussat: Fantastic location; excellent SPA; generous breakfast

Miinukset: Limited menu for vegetarians

Plussat: The pool and the gardens

Miinukset: The room

Plussat: Garden!

Miinukset: The weather!

Plussat: Great location, great service, great owners

Plussat: The best thing about this hotel is the staff. I mean, other than good breakfast, comfy bed, and other normal things every good hotel has, nice and friendly people you encounter around during the breakfast or at the reception makes your stay a lot more pleasant.

Plussat: Perfect location to restaurants, shopping and public transport. Clean and beautiful. Very friendly owners. We loved it. Breakfast was great.

Miinukset: Nothing

Plussat: Very quiet,boutique-like smaller hotel 15 yards from the gorgeous ,picturesque waterfront promenade.The room has double-paned windows ,shutters and air conditioning-but the area is so quiet that I was able to sleep with the windows wide open. (Church bells stop ringing at 10 p.m.) Staff were professional,gracious,helpful and fun-loving. Breakfast included healthful options like home-made muesli ,delicious freshly baked bread,fresh fruit,etc. Rooms were spacious,had modern bathrooms ,and comfortable bed and comforter. Very fast elevator.(3 or 4 levels - I think) I visited many of the nearby hotels for a comparison,and this one appeared very well priced compared to others. I will stay here next visit.

Miinukset: There were no negative points -whatsoever. Delightful 4 days spent here.

Plussat: Everything was just perfect. Very good breakfast, clean room and comfortable bed and incredibly friendly Stephanie and Christoph! I give 10 ot of 10 for everything!

Plussat: The staff of this hotel is very helpful and a delight to communicate with. Also the location of the property is perfect.

Miinukset: We liked everything, but ask for two extra pillows if you have wide shoulders.

Plussat: The friendly way I was received.

Miinukset: Nothing to mention at all.

Plussat: Lovely Staff, location and cleanness

Plussat: Nice staff Good breakfast Good location

Plussat: Impeccably clean, considerate and kind staff (owners!), lovely breakfast, value for money, great location, chocolate on the pillows...

Plussat: Very kind and helpful stuff, pool area is very quiet,

Plussat: very good overall. I'm happy. Staff was helpful and friendly. A smile always makes the difference :)

Miinukset: all good I would suggest to keep the SPA open until later hour and to invest in a Gym facility

Plussat: The garden is excelent. Loved the basket where you carry your swimming pool towels. Staff was very friendly.

Miinukset: I think the rooms and bathrooms are rather old fashioned. No AC in the bedroom.

Plussat: Great Breakfast. Incredibly helpful staff. Perfect Location. Fantastic bathroom.

Miinukset: Room wasn't overly spacious for a couple with a 1 year old child, although it wasn't advertised as being so. Room itself was immaculate and comfortable though.

Plussat: Service with a smile, outside Restaurant, seating in the garden

Miinukset: Pay for overnight parking in Hotel garage if hotel outside parking is full.

Plussat: Beautiful hotel, outstanding staff, delicious and varied breakfast. Highly recommended!

Miinukset: Everything

Plussat: The room was so well equipped. So comfy. The breakfast was excellent esp the fresh squeezed orange juice! Also the use of the bikes!

Plussat: Excellent hotel in lovely Ascona. Great welcome and hospitality from Margot and all staff frieand helpful. Breakfast and dinner were great and swimming pool delightful.

Miinukset: Nothing

Plussat: Great breakfast buffet. Very friendly staff. Reception took care of the parking spot when nothing was available outside. Due to the availability and the size of our family, they went the extra mile to get us to a larger room than we originally booked. While obviously they won't be able to make this happen every time, it was a great gesture and we really enjoyed the recently refurbished room. 2nd time here and won't be the last.

Plussat: Everything excellent grounds lovely several pools to choose from several Restaurants, one Michelin rated, nibbles and drinks plus alcohol in room fridge plentiful replaced daily and no extra charge, coffee maker in room, maid service excellent . A pleasure to stay in this excellent hotel.

Miinukset: Nothing

Plussat: One of the best places I’ve ever stayed. The room was clean and simple but the grounds, location, and service were tops in the world.

Miinukset: The room is fine and nice bathroom but style needs updating.

Plussat: It was beautiful food staff and spa outstanding a jewel in the crown

Miinukset: Nothing

Plussat: Luxury in all respect

Plussat: Great location. Staff are professional and vet friendly. They make the effort to remember you each time you stay here. Lovely immaculate gardens and bathing areas. Fantastic food.

Plussat: Very expensive

Miinukset: Nice location

Plussat: the restaurants and the perfect service

Plussat: Lovely friendly staff . Great night’s sleep .. no noise

Plussat: It is a great place for kids and family. The staffs were extremely polite and helpful. They gave us a upgrade which was a pleasant surprise. The food was good. Kids activities, play areas were great....

Plussat: Was very family and dog friendly, lovely pool and facilities with excellent service.

Miinukset: Nothing

Plussat: We liked that the property had a very wide garden, flowers, palms, animals like rabbits, goats, donkeys and so on so this was a very pleasant experience for our 2 and a half years old son. The staff was very polite, the lobby and the room was very well equipped for a relaxing tea and at the entrance there were always baked in the house biscuits. The food was good and the room very comfortable. Our stay was relaxing and we really enjoyed it.

Plussat: Location was excellent. We had a room overlooking the lake that was mesmerizing. One could look out or sit outside on the balcony and watch ferries coming in and people strolling by. The beds were very comfortable with nice fluffy duvets. Breakfast was very good with excellent quality ingredients. The eggs were cooked to perfection and the jam filled croissants were a dream.

Miinukset: I could have done with a second pillow.

Plussat: Location, friendly staff

Plussat: Very comfortable bed, nice temperature in the room - the air conditioning is whisper quiet. Breakfast and staff were fantastic and the location is the best!

Plussat: Location was perfect for the Ascona Jazz Festival. One of the stages was below our balcony! (Room 206).Same room last year. Rooms are modern and exceptionally clean. Restaurant is excellent with good variety for breakfast. Crosisant were among the best I've tasted. Staff filled all our requests promptly. Restaurant is also first class for dinner with tables outside facing lake. Our friends who had a room facing the rear were equally happy. Also note that all hotels give a fre3e transportation pass for the region. The system is excellent. There is no need for a car.

Miinukset: Only concern I had is that there was no mat in the shower to prevent slipping. Also the bath amenities - lotion etc were not automatically replaced as needed. Manager was apologetic when I mentioned this at check-out and assurred me that it would have been taken care of if I had brought it to their attention.

Plussat: Breakfast was very good. Staff excellent. Helpful and organised

Miinukset: A kettle in the room would be good

Plussat: The location and room was wonderful. We had a balcony with a beautiful view of the lake and promenade below us.

Plussat: We loved the location, it was really clean and the staff very helpful. Sitting on the balcony overlooking Lago Maggiore was a dream.

Miinukset: On a personal taste I would of chosen some of the room furniture differently.

Miinukset: Service was a little slow during breakfast.

Plussat: Location with balcony overlooking lake and Jazz Festival was fantastic (#216). Almost totally soundproof despite stage below. Good breakfast with very good croissants! Excellent restaurant. Will definitely return.

Miinukset: Would have liked tea making facilities.

Plussat: Excellent supporting management and friendly staff. Hotel is very nice as well overall

Miinukset: Our room was a bit warm and the small AC was not really capable of cooling it

Plussat: This hotel overlooks the lake, with great views. Our Junior Suite was spacious and comfortable. The food was excellent, with a large selection at the buffet breakfast. With a short walk down the hill from the hotel, there is a bus stop, with fare included. The bus takes just a few minutes to take you to the Ascona promenade with restaurants, shops and the lake boat pier.

Plussat: Gret breakfast, helpful and friendly staff. Very clean and efficiently run modern hotel. Just a 30 minute stroll to Ascona and bus stops just a 5 minute walk away if you want to bus to Ascona and Locarno. Fantastic position with great views over the lake. We were given free Ticino tourist bus passes by the hotel. My tip is to go to Connobio and Cannero, just 20/30 minutes or so by car. The Italian border is just 15 minutes away by car, so Connobio and Cannero are much, much cheaper to eat and drink (half the price of Ascona) as they are just the other side of the border. Very beautiful little towns but parking can be tricky if you arrive late in the day during high season.

Miinukset: There really is nothing I did not like - other than the cost of everything but Switzerland is so much more expensive than the UK - around double the cost for everything. Drive from the hotel to beautiful Connobio and Cannero (20/30mins) and the food and drink is half the price.

Plussat: Great positioning over next to square. Very good restaurant albeit food very expensive for simple surrounds. Had a lovely balcony overlooking street

Miinukset: Electric toilet in the en-suite

Plussat: Wonderful staff, lovely location and beautiful setting. Would return.

Miinukset: Would have liked air conditioning but they provided a fan which was fine

Plussat: Very friendly staff, perfect restaurant with a stunning view, garden area and food, very clean rooms. Definitely worth the money you pay!

Miinukset: The swimming pool seemed to be a bit primitive and can be improved considering the great view it has.

Plussat: staff outstanding!!!

Miinukset: nothing

Plussat: Almost everything. Staff and owners extremely friendly and with a nice, generous attitude. Nice rooms. Nice garden. Very good and complete breakfast, many kinds of bread.

Miinukset: We had warm days. There was no fan or air condition and no mosquito nets. One of our rooms was not very good located and near a (cellular?) antenna. Hotel beach not very nice.

Plussat: Everything was perfect.

Plussat: A great place with a great and peaceful atmosphere, felt at home. Every body was helpful and kind to us. A lot of loyal customers. The food is very fresh and beautifully cooked. The view on the lake is amazing. It was easter and they hid some eggs in the garden for children, it was really nice attention. We will surely come back.

Miinukset: The rooms are very clean and comfortable, therefore i would suggest to bring a bit more colour on the walls to be warmer as it is all white it felt a bit cold atmosphere, completely in contrast with the welcoming atmosphere of the hotel, but that's a detail :)

Plussat: Location

Miinukset: Food in restaurant

Plussat: Great location, very nice staff, nice pool.

Miinukset: Our room was very clean and comfortable but needed refurbishment. It was overpriced for the quality we experienced. For a bit more, we could have changed hotel category.

Plussat: Great location. Only stayed one night but staff were very friendly and helpful. Would go back when the weather is warmer and use the outdoor pool!

Plussat: Very pleasant hotel with some wonderful touches. Fantastic location. Unfortunately not able to make most of facilities as checked in late and only there for one night as on our way back from Italy to UK (on motorcycle). Would revisit again.

Plussat: Swimming pool, garden, restaurant by the lake

Plussat: Location is great. Main reason why I've chosen the Hotel. Staff is awesome, specially on the reception.

Miinukset: It seems for booking reservations, worst rooms are offered. The hotel is very expensive and the quality of the rooms was not aligned with the price. Too hot, beds not confortable, no view. It easy to understand there are better rooms on the hotel. If you reserve by booking, make sure you get a proper room.

Plussat: Excellent service, wonderful staff, very tasty breakfast with a lot of choices and very peaceful place. I highly recommend it ! :D

Plussat: The location, the staff giving great hicking advices, the breakfast.

Plussat: Excellent breakfast, very courteous and helpful staff

Plussat: That was a great stay! We came for 3 nights to celebrate my wife's birthday and the hotel kindly provide us an upgrade. The view from the room was breathtaken! Christina was super friendly and helpful! We definitely come back!

Miinukset: Everything was perfect!

Plussat: Everything, starting from the staff who was very friendly and helpful with tips about the area, to the availability of bicycles to discover my surroundings. I also appreciated the perfect location, in front of the lake and very quiet, and the coffe machine available to guests 24/7. Room and facilities were spotless.

Plussat: Very helpful people on reception. Gave lots of good tips of restaurants / things to do. Room was upgraded due to birthday.

Miinukset: Nothing

Plussat: Loved the location. The room was lovely with an excellent bed and pillows.

Miinukset: The first receptionist was very cold, but the others made up for it.

Plussat: Wonderful and attentive staff, absolutely amazing location and excellent value for money - the terrace overlooking the promenade and the lake is a joy.

Miinukset: Parking is not on the premises but a few minutes away however that's to be expected as the hotel is in a pedestrian area. There was really nothing to fault!

Plussat: The bed was very comfortable, but even better was the good water pressure in the bathroom. The terrace was very enjoyable.

Miinukset: N/A

Plussat: Excellent location, entrance is on the second level which means all luggage would have to be carried up steep stairs or you can drive the car through the super dooper narrow alley up to the 2nd floor in order to avoid the stairs. For non europeans the archways are incredibly narrow and a car barely fits through it. Super charming but not for everyone. Restaurant is one of our favorites in Ascona, we always get courteous service and excellent food. Bedrooms are very small and there is no room to open two suitcases but the view right on the Lake is in our opinion much more important than a very spacious room. Cute little balcony providing a sitting opportunity to enjoy a glass of wine at sunset. Overall a great place to stay, we will return.

Miinukset: Nothing.

Plussat: We got a nice welcome to the Hotel and tour. Breakfast had a good selection of different foods.

Miinukset: we were really disappointed that they said they will reserve us a parking but did not inform us that we Need to pay extra. Quit expensive!

Plussat: Perfect location

Miinukset: Nothing particular

Plussat: Comfortable rooms with air conditioning! Very clean ! Congenial staff & good breakfast

Plussat: Exceptionally clean rooms, modern, freshly renovated. Garden was beautiful. Staff very accommodating.,

Miinukset: Location is a bit off from all entertainment.

Plussat: The staff at the hotel were personable, friendly, and helpful. The breakfast was lovely, with great variety. The pool and shaded garden were a welcome bonus after a day of sightseeing. The room was spotless and comfortable, and the homemade cookies were delicious!!

Plussat: Very friendly & supporting staff, excellent family room with great facilities & breakfast buffet.

Miinukset: Can’t think of any...

Plussat: Human size hotel wit a fantastic staff at a ideal location

Plussat: Staff is very friendly Location and parking is super Rooms are fair to 3 start hotel and totally suit for short stay.

Miinukset: If you stay longer it is better to have more space, however the hotel providers all necessary services.

Plussat: Reception and other people on reception very friendly and helpful

Plussat: The room was very clean, quiet and perfectly appointed. The pool area was immaculately looked after with comfortable sun-loungers and enough shade. Dinner was very nice, eaten outside on the veranda. Breakfast was great, as was the coffee.

Plussat: The hotel staff were so helpful and friendly, explaining how to get around on the bus and giving us a free pass for the local area. All areas of the hotel were super clean and our beds were so comfortable and clean, towel were supplied for the pool which can be found in your room, I have a gluten allergy and I messaged ahead, I also mention it on arrival and they said they had everything ready for me, the next morning o was presented with a basket of sealed breads and biscuits, I was so shocked as o Janet has this service before.

Miinukset: Nothing at all.

Plussat: Location, pool, relaxed atmosphere, above and beyond help from staff

Plussat: We enjoyed the view from our lovely balcony. The restaurant is great with a nice selection and we enjoyed sitting at the outside tables

Miinukset: It was hard to get to, but well worth it. Excellent hotel,in all other ways, including free parking

Plussat: Nice hotel with excellent location

Miinukset: Rooms, in particular the bathrooms need an update.

Plussat: Super helpful and friendly staff, nice location in the mountains, good breakfast and breathtaking view to the Lago Maggiore

Miinukset: Everything was great. Thank you for the nice stay!

Plussat: Staff and the breakfast

Miinukset: the road to the hotel

Plussat: Nice breakfast, good beds, best view ever. Lots of pros

Miinukset: Can't ever remember any cons from visiting that place

Plussat: Excellent location in wooded exclusive area above Ascona with top views over the Lago Maggiore. Very attentive service, fast in making up room and equally good in restaurant, combined with really excellent food at rooftop restaurant. Older decor, but spotlessly clean everywhere.

Miinukset: No A/C, only fan.

Plussat: View, staff, location

Miinukset: As a 4 star, AC at this heat should go without question, especially at this price point. But no. No AC at all.

Plussat: View, swimming pool

Miinukset: Restaurant: food quality

Plussat: Quiet secluded location with great views and friendly staff. Hillside restaurant with lake views - ideal for a quiet time away.

Plussat: Everything

Miinukset: Nothing

Plussat: Bedlinen was good. Bathroom enough shelving. Very friendly host. Parking was great. Near distance to the Piazza.

Plussat: The front desk staff and proprietor very helpful, very friendly!

Plussat: Calm, comfortable bed, there is everything you need but not more

Miinukset: It is a bit too expensive for what it is

Plussat: Onsite parking, friendly service, good size room

Miinukset: No air con

Plussat: All the staff members are super friendly and nice. It was my husband's birthday and they mentioned about it. Very warm welcomed feeling. All the hotel area is clean and tidy, of course room was spotless. Great hospitallity, reasonable price, great location, hotel is situated on a quiet street, and onsite parking is very convenient. Just couldn't be better! We would stay this hotel again on our next visit to south part of Switzerland. Thank you for a great stay!

Miinukset: Nothing!

Plussat: Simple, but nice, very close to Ascona.

Miinukset: Room was a bit noicy, I could hear the neighbors. I didn't like that I spoke in good Italian to them and they asked me if they should explain in German. If I ask in Italian, I want an answer in Italian.

Plussat: a place you feel always very welcome. staff is very friendly and the food is just excellent. we had a rather small room but with balcony and the bed was very comfortable. we liked our stay and would go back anytime.

Plussat: The location was great. Lovely helpful friendly staff. Also very good restaurant.

Miinukset: Everything was great

Miinukset: No air conditioning on a hot summer night

Plussat: Location away from hype of Ascona center, but still not far to walk. Rooms facing quiet garden. Good restaurant (better reserve on weekends).

Miinukset: Intermittent issues with WiFi and some scrambled unclear picture/sound signals for some TV channels. May well be temporary issue.

Plussat: Service

Miinukset: All good

Plussat: The hotel is in an excellent location within a short walk to the lake front and the promenade restaurants. The staff was very welcoming and friendly. The rooms are comfortable and clean. Good value.

Plussat: Everything. Location, the food, cleanliness and the friendliness of the staff. Tommy is totally perfect for this job. He is welcming, professional, friendly. Fantastic. The food too was fabulous. The best risotto I have ever eaten. We will be back. Fabulous stay.

Miinukset: Leaving......

Plussat: Great location and impeccable cleanliness

Miinukset: Noise from neighboring rooms past 11 pm.

Plussat: All very good

Plussat: The staff was incredibly kind and welcoming. The rooms are clean and quiet. The hotel is perfect for a visit to Ascona, as the location could hardly be better. The bus stop is in front of the hotel, so convenient for transportation.

Miinukset: Nothing.

Plussat: Breakfast was very good and the soft boiled eggs perfect!

Plussat: The room cleanliness and comfort.

Miinukset: I bit more sound isolation between the rooms - but this is a problem in many hotels..

Plussat: Location was central,stuff was very helpful

Miinukset: Staying in first floor means automatically being seen by the passengers. We had to pay a lot for the parking: customers coming by car should have it for free.

Plussat: Convenient location with in-house parking close to the centre and the lake. Personally, I would prefer to stay in Ascona than in Locarno, which is easily reachable either by bus or by car. Good value for money.

Plussat: Good location. Safe parking place.

Miinukset: Very basic hotel, do not have high expectations based on the price.

Plussat: Very nice hotel just in the middle of Ascona. Very friendly staff and good parking facility. Furthermore, the rooms are very nice decorated.

Plussat: -Great, central location -Very clean and modern hotel with very friendly staff -Every room has a nice balcony -Car parking (against fee) -Free of charge Nespresso Coffee for self service at the reception 24/7 -Free of charge bottled water on arrival -Free of charge use of public transport Actually I like everything at Hotel Jazz and will always keep coming back to this wonderful little hotel :-)

Miinukset: -The traffic is quite loud sometimes, but only if the balcony door is open -Not all rooms have the same comfortable mattresses -No air conditioner, but this is only relevant on really hot Summer days However, I would like to emphasize that these are complaints on a very high-level! The rest is perfect :-)

Plussat: Service was super friendly and helpful. Continental breakfast was great, especially the Müsli and the boiled egg.

Miinukset: There’s nothing to comment...

Plussat: Breakfast was delicous, room simple and comfortable

Miinukset: Nothing, loved it. .Thanks.

Plussat: Excellent Breakfast. Very Helpful and friendly staff.

Plussat: Simple comfortable rooms. Very close to the golf course Gerre Losone. Good breakfast and very friendly staff. The hotel even called me after leaving to tell me I had forgotten a pair of pants in the room; was able to go back and retrieve them!

Plussat: Nice location, very nice garden and lots of room for parking

Miinukset: The swimming pool could have been cleaner... The reception staff was not speaking English at all...

Plussat: the location was closed to everything, the pool, breakfast was ok. room was big enough and renovated. The hotel is not big has only one floor.

Miinukset: we had a room with no balcony, although the price is pretty high, almost all rooms had a balcony beside a couple. some of most of them viewing the pool but they costed more. Also on the other side were some with balcony but we got a room with no balcony.

Plussat: The South-facing rooms have private, furnished terraces looking onto a beautiful, peaceful garden and gorgeous, heated pool. These are deciding factors for re-booking. Although the Elena is a bed and breakfast hotel, staff were present during the day, so it was possible to order coffee and snacks, served to you in the garden if wished.