Aspen hotellia

Plussat: Comfy nights sleep. Service was too knotch. Food amazing.

Miinukset: Bathrooms were much hotter than main room. Dry...

Plussat: The Little Nell is one of the best hotels I have ever had the privilege to stay in. It is so authentic and such a pleasure to be a guest. The service is excellent - the food delightful and the staff so competent and helpful.

Miinukset: Nothing - this was my second visit.

Plussat: The restaurant was excellent and the staff was friendly and helpful

Miinukset: It is very, very pricey

Plussat: Everything else was Absolutely Wonderful! The Suite we stayed in was PERFECT so CLEAN and Modern! The entire staff from the Front Desk, Consierge, Bell man and cleaning crew. Its Amazing to stay at a 5 Star Hotel and be treated like a human with Professionalism and Kindness. It's rare but this place called The Little Nell is hands down the Best!

Miinukset: Well, the prices for meals were higher but that is to be expected in Aspen, CO.

Plussat: Everything about the Little Nell

Miinukset: Steam room very small and not hot enough

Plussat: There's a reason this place is the top hotel in Aspen. But don't expect it to really compare against the best hotels in other corners of the world.

Miinukset: The price of breakfast was shocking and nobody said how much it would be until the bill appeared.

Plussat: Love everything about The Littel Nell it feel like a home away from home without having to make your own bed, cook your own meals, pour your own wine, and get out of bed t take care of someone else.... LOVE EVERYONE ON STAFF and will be back as often as possible

Plussat: I brought my cat with me, and your service people were wonderful with her. You even provided a "cat condo" in my room for her. I am just astounded with how wonderful your hotel is!

Miinukset: There was nothing I did not like, but I do have a suggestion. It would be nice to have a quiet area like a library if you want to do some work on your laptop away from the activity in the living room lobby. Although, there may be somewhere like that at your facility which I was not aware of.

Plussat: World class hotel - doesnt come much better than this.

Plussat: Everything about this hotel was amazing from the attentive staff to the rooms to the facilities. The staff couldn't do enough for us and this is a place we will be returning to as soon as we can. Location is just perfect with access to the gondola just a stones throw from the hotel. Aspen and Little Nell are synonymous with perfection.

Miinukset: Nothing at all.

Plussat: Great experience and will be back. The Audi experience and opportunity to drive was awesome and the Staff made a few recommended trips that were spot on! Thank you

Miinukset: USB ports and room outlets were not convenient as should be for the modern traveler. Minor issue to keep in mind for any future upgrades.

Plussat: Great room. Bed was very comfortable. Good size bathroom w double sinks. Room was spotless. Within walking distance of everything downtown.

Miinukset: Nothing.

Plussat: First class accommodations in Aspen.

Miinukset: Everything was excellent.

Plussat: Bedding all very comfortable. Great snacks

Miinukset: View of rock wall

Plussat: The staff makes all the difference, they seem happy to help and enjoy their job, exceptional staff in every way!

Miinukset: We were on vacation.... would have been nice to have a later breakfast available. Do like to sleep in when on vacation!!

Plussat: Outstanding location with amazing hospitality. Everything was amazing

Miinukset: Nothing

Plussat: Extremely friendly and professional staff that went the extra mile to make sure our stay was amazing. Location was superb. Only lacking breakfast option - for the amount of money we paid per evening, we expecting even a little more than what was offered. apart from this - everything else was great.

Miinukset: Only lacking breakfast option - for the amount of money we paid per evening, we expecting even a little more than what was offered.

Plussat: Location and staff was very nice.

Miinukset: Room was too small for the money paid

Plussat: The room was beautiful and spacious. The bed was so comfy. The bathroom was wonderful. The food at the lounge was absolutely delicious! I did not expect a hotel lounge to have food that was superb! We had the salmon and the prosciutto crudo pizza. YUM!

Plussat: Free breakfast

Miinukset: Parking

Plussat: Everything. Breakfast was great. Loved the live music. Staff was exceptional.Great community feel.

Miinukset: The Matress

Plussat: Great breakfast! Also absolutely gorgeous hot tubs with a view of the mountains. The roof-top terrace was lovely and always unoccupied! Everyone was so kind, professional, and just overall absolutely wonderful.

Plussat: The staff was phenomenal!!!! Alan was a sweetheart too!!! Helped getting us to and from places we needed to be!!

Plussat: Room size and large morning breakfast.

Plussat: Great breakfast included.

Plussat: Staff went out of their way to make our stay spectacular.

Plussat: Location

Plussat: Sumptuous breakfast included. Shuttle around town and to the airport appreciated.

Miinukset: Room was on the darker side. Only 1 window

Plussat: Loved the vibe. Great location. Beautiful décor and ambiance. Good food.

Miinukset: The comforters on the bed are too heavy and thick....also need potatoes for the breakfast buffet. Otherwise, wonderful place.

Plussat: Location is perfect - close to town center.

Miinukset: No.

Plussat: The history and friendly staff. Great service and food.

Miinukset: Can’t think of a “didn’t like”

Plussat: The room and bathroom were huge and recently updated with all the modern conveniences. The beds are extremely comfortable. The location of the hotel is great for local restaurants and shopping. They provide free shuttle service to and from the airport and to and from the different ski resorts in the area. There are two bars and two restaurants on the property serving everything from pub faire to gourmet dining. There is nothing that we could complain about during our stay. They even provided us with a late check-out when our flight was delayed.

Miinukset: Nothing.

Plussat: It was amazing

Plussat: The attentiveness of the staff was unparalleled. One of the best hotels have ever stayed at, if not the best!

Miinukset: It’s pretty much faultless, the only suggestion is to enhance the shuttle times, there seemed to be early and later times. The closest bus stop was just a few minutes walk so not a big deal at all - a shuttle so much nicer though!

Plussat: Beautiful Decor, convenient location, great room service and very friendly staff. I would not stay anywhere else in Aspen. They arranged for Baby crib, baby products, humidifier and diaper dispenser for my toddler, and even an extra fridge in the room to store his milk. We felt at home.

Miinukset: Parking fee is a bit too much.

Plussat: A beautiful turn-down service, lovely bathrooms, comfortable beds, fast internet and helpful staff.

Miinukset: The mini bar was disappointing, but empty enough to stock with my own purchases. It's a stretch to find any other complaints.

Plussat: We loved the atmosphere!!

Plussat: The room was so unbelievably gorgeous. I also loved being able to walk to everything (awesome location.) The staff was amazing, and the hotel is just breathtaking.

Plussat: Great location, excellent facilities and the staff was superb

Miinukset: Quite expensive, but it is Aspen and it was during the Ideas Festival. I also hate the extra “resort fee”. It seems ridiculous to charge an extra $30 a night when the room is already shockingly expensive.

Miinukset: Great location for the town center. Bit away from the ski area - but this is not a draw back compared to the service.

Plussat: Everything about this hotel is a dream come true. One of the biggest surprises were the staff working here. While you expect excellent service with hotels of this caliber, this went far beyond. The lengths the staff went to, to ensure your every need was met was unlike anything I've ever experienced. You were always made to feel as though you were the most important guest they ever had. Facilities were simply stunning. Restaurants offered a great range of cuisine, ambiance and pricing. The rooms were impeccable as were the amenities. We had a wonderful stay!

Miinukset: While we did get a great rate for our stay, this hotel is very, very expensive at standard rates. I'm sure the caliber of service received falls in line with the rates charged, but we'll have to start saving now to go back again next year. LOL

Plussat: Nice breakfast and helpful staff

Miinukset: Room was a bit dark

Plussat: Staff was A+! They kept the reception cocktails and snacks out for us because we arrived a little late, and did the same for the delicious breakfast. We upgraded to the premium room and it was so worth it. Clean and comfy! Classic Aspen!

Miinukset: Walls were a little "thin"...

Plussat: Comfortable and cozy, great lication

Miinukset: street noise in room 202.

Plussat: Rooms small but clean and cozy and comfy. Easy short walk to center of town. Staff very friendly and helpful.

Plussat: Short walk to restaurants and Rio Grande park and trail. Pretty good breakfast

Miinukset: Lots of traffic noise, mattress was uncomfortable- both of us kept rolling toward the middle.

Plussat: It was conveniently located near the downtown walking mall. Extremely clean, the front desk was very friendly and helpful. The rooms were cabin like style with all the convenient modern update. Our room was located on Main Street and had its own separate entrance, I felt Like it was home away from home. I would absolutely highly recommend staying here. I hope someday to do the same.

Plussat: Easy location and great facility

Miinukset: The breakfast was not that great.

Plussat: The overall picture. Close to everything and the staff was great. Will definitely be back and stay at Annabelle Inn.

Miinukset: First night was on the street. It it we’re not for the great staff who allowed us to move, our stay would of been much different. The street side was terrible both in noise and overall comfort. It almost should not even be used.

Plussat: Excellent location, nice rooms that you could open a window, good breakfast, the property had a laundry room with washers and dryers.

Miinukset: Mattress was very soft.

Plussat: Friendly staff, convenient location

Miinukset: Small room on the highway

Plussat: Wonderful front desk staff went above and beyond the call to help me with fall out from having a broken down rental car.

Plussat: Very friendly service and very comfortable beds.

Miinukset: No view.

Plussat: Breakfast both mornings was way beyond expectations.

Miinukset: The mattress seems old; wasn't as comfortable as I hoped.

Plussat: My room was good. It’s in a central location, and reasonably priced. The staff was attentive.

Plussat: wonderful young couple (from Texas) runs the place very professionally and with love. The town is special, wonderfully upscale and yet easy to navigate whether by day or evening. This town is set up for the guest to spend some significant "bucks" and enjoy the value of what money can buy. So we did that. And we have fond memories.

Miinukset: probably ideal is to stay three or four days; two nights with only one full day in between, was a bit too short.

Plussat: The price

Miinukset: They do not shovel/salt/sand property and thus I fell walking to my car and it resulted in a visit to the dr, xrays and prescriptions for pain.

Plussat: Very Quiet and a right at home feeling.

Miinukset: Larger bathroom vanity

Miinukset: This is essentially a hostel. Our bathroom connected to the house via the kitchen.

Plussat: Hannah & Hunter were very helpful with all things to do. And their breakfasts were delicious!!

Miinukset: Stairs were a killer for oldsters like us. If we had known, could have gotten a room down.

Miinukset: Not good for 3 people , the sigle bed only reachable by steep ladder & low ceiling

Plussat: Great location, cute place, great service.

Miinukset: Room was smaller than expected. Booked for 3 people and were crammed in.

Plussat: Hot tub was perfect for the night.

Plussat: Hunter and family were very attentive, friendly, respectful, and accommodating. They were there exactly when we needed them and then respected our privacy completely as well. Eggs were delicious!

Plussat: The staff was very hospitable and met all our needs! My wife and I had a great time!

Miinukset: No problems at all!

Plussat: Everything

Miinukset: Nothing

Plussat: Staff was very accommodating. A shuttle was provided to our destinations in town. The unit was very nice, spacious, and comfortable.

Miinukset: Nothing. It was all superb.

Plussat: Great location, the staff was awesome! The concierge had great recommendations for everything we requested. The pool area was fun.

Plussat: Fire place , watching World Cup Rugby on NBC and seeing England beat Usa! Walking into town for great dinner at Ellina. Hotel did offer complimentary transfers if you wanted lift in or back.

Miinukset: Despite the upgrade and space , given this was weeks from end of season close down, room rate was crazy for what you get. Over $500 and no breakfast included.

Plussat: The location was excellent. And, everyone on the staff were friendly, helpful and kind, and went above and beyond to help.

Miinukset: We liked everything...the only thing that we didn't like was that we couldn't stay longer.

Plussat: View.Proximity.Space in unit.

Plussat: Very nice hotel they upgraded our room for free great location beautiful place no disappointment at all

Plussat: The unit was spacious, well appointed and comfortable with a great view of the mountain

Miinukset: Due to the holiday weekend it was busy and the parking lot was full. They do have free valet service so not a big problem.

Plussat: Almost everything. Wonderful staff and facilities. Very comfortable condo. Comfy and well equipped too.

Miinukset: The soundproofing between floors is not great. I swear I had a herd of elephants above me!

Plussat: the bathroom is big and clean, the kitchen provide good quality cooking ware, and the jacuzzi is very good to use after we hiked all day long, and the bed is pretty comfortable, too. we definitely suggest this hotel to our family and friends, we will come back

Plussat: Customer service was over the top! We were shuttled to and from dinner...the gondola...we were assisted with getting our luggage and groceries up to our rental. I was expecting a delivery and recieved it shortly after it arrived. We were greeted with individual bottles of champagne for my friend and mines birthday. The place was gorgeous!! We'll be back again!!

Plussat: The location is spectacular, and the hotel/condo is so spacious, clean and comfortable.

Plussat: Gorgeous rooms, attentive staff, beautiful setting.

Miinukset: N/A

Plussat: The room was well designed and clean. The service was excellent.

Miinukset: Need to upgrade their lobby.

Plussat: It was beautiful and the staff was incredible.

Miinukset: No- everything exceeded expectations.

Plussat: Gorgeous hotel and the staff was outstanding. 10/10 would recommend.

Plussat: Location

Plussat: Everything

Miinukset: Nothing

Plussat: Staff was polite, but the room I had on the 4th floor had no air conditioning, no climate control & couldn't open the windows to vent. Parking is across the street from the hotel. Not sure what the resort fee covered. Hotel is dated. Not worth the $$$

Miinukset: The price is higher than the accommodations provided. No A/C, no way to ventilate the room, dated hotel, parking sucks.

Plussat: The staff were incredible, rooms very clean, modern and comfortable. The evening champagne celebrating was a nice treat. I just can't say enough wonderful things about the kind, friendly staff!

Miinukset: Everything was fabulous!

Plussat: Beautiful hotel, excellent location

Miinukset: Staff performance was sub par. Numerous big & small mistakes that don't belong at a 5 star hotel at 5 star prices, and the staff really couldn't care about guest happiness. Room insulation is poor so you can hear everything in your neighbor's rooms

Plussat: Staff was professional, helpful, and friendly. Room gorgeous and bathroom shiny clean. Roaring fireplace and drinks in the lobby were great. Remedie spa wonderful. technician super. Hotel employee drove us to dinner and airport. He's wonderful. Free inter

Miinukset: No

Plussat: Too many unexpected charges

Plussat: Great location

Miinukset: Very nice - comfortable bed and room.

Plussat: Yes and yes!

Miinukset: Nothing

Plussat: Staff and all employees were extremely comforting and generous. Enjoyed the breakfast and homely feeling that was given on my

Plussat: Convenient and a great different breakfast everyday

Miinukset: Nothing

Plussat: Wonderfull breakfast. The breakfast staff Elmer and Catalina were especially very attentive to everyone needs. Upgraded bathroom

Miinukset: The room could be somewhat refreshed

Plussat: Location, free parking, breakfast included

Miinukset: No

Plussat: Hyvä sijainti lähellä Silver Queen Condolan ala-asemaa, hyvä aamiainen ja kiva allasosasto, pingispöytä ja pöytäfutis bonusta varsinkin junioreille/ Good location near Silver Queen Condola base, good breakfast and great pool. Ping pong nice especially for juniors

Plussat: This property is not only welcoming and inviting, it’s also immaculately clean. Coffee in the lobby and breakfast - awesome. Pool area - great for relaxation. Staff - the best. We stayed at the St. Regis the night before we got to the Chalet, and I’d much rather stay here. The value is incredible.

Plussat: Basic but clean and right in the center of Aspen

Miinukset: A bit dated

Plussat: The breakfast was wonderful with fresh blueberry pancakes with scrambled eggs and bacon and fresh squeezed orange juice.

Miinukset: The parking could have been better. There was not enough room to park. They have a parking lot that is located down below their hotel. I did not like or trust that everyone that stayed there would not get their car hit or banged by a door opening whenever they pulled out or in the garage.

Plussat: We loved this place. My daughter recommended it because she wanted a good value, which is was. It is right downtown and you can easily walk to restaurants, shops and hiking trails. It is family owned and they are great hosts. Craig gave us excellent service. It is an older inn but has a lot of character. A full "cooked" breakfast is served every day with different specials. They also have fresh fruit, freshly squeezed OJ, great homemade pastries along with a long list of other breakfast items. You sit at large tables each morning and get to meet other guests and share travel experiences. Freshly baked cookies are set out in lobby every afternoon. workout room, sauna and steam room and heated pool. Can't wait to go back!

Plussat: Good location to restaurants and town of aspen. Balcony attached to room was very quaint. 3pm cookies were excellent.

Miinukset: The air conditioner was very slow and not calibrated to what the actual dial would be reading. Our toilet clogged twice during the stay. The room was very compact and tight. Could benefit from some updates.

Plussat: Location was superb, attentive and friendly staff, and an excellent breakfast with many generous offerings. Coffee, tea, and cocoa available 24/7. The afternoon cookies were a nice touch. Heated pool was lovely. Hotel is old but extremely charming and has been updated. Would absolutely stay here again. Old world charm.

Miinukset: Nothing at all.

Plussat: Spacious rooms, nice stuff, great location

Miinukset: There was a sound of the traffic in the morning. But to be honest they probably anticipated this might be a downside for some so they provide ear plugs.

Plussat: Great spot, old school though. Clean, comfortable, convenient.

Miinukset: Not modern, but that is the charm too.

Plussat: Spacious room, comfortable bed, little kitchenette was great, good location, quiet, friendly staff, free maps. Great price and value for Aspen!

Plussat: location, location, location, in downtown, close to places we visit Very spacious room with kitchenette

Plussat: Room accommodations were excellent. Was not expecting all the kitchenette amenities. I would recommend this hotel to anyone staying in Aspen any time of year!

Miinukset: Nothing, we loved it all!

Plussat: I liked the staff. They helped me with any questions I had and assisted me with my luggage.

Miinukset: I told one of the staff that I think folks would appreciate a room darkening shade. Over all I would return as I was comfortable and liked the staff.

Plussat: The location

Miinukset: The room was dirty and we had to wait 30 minutes for them to put new sheets on the bed. There was no parking you had to go park in a residential neighborhood

Plussat: very impressive！ the Inn is nice and cosy，shall be the best one during our trip in US. the Host provide lots of information.

Plussat: A fun, retro, old Aspen place - interesting ski memorabilia. A bit dated and basic, but very convenient location. The coffee service was very good...ie K-Cups. Friendly and helpful front desk staff.

Miinukset: Beds and pillows...

Plussat: Value location and nice people Would love to stay again

Plussat: Loved it all. ☺️

Miinukset: Liked every ingredient

Plussat: The staff was very friendly and helpfull. The pool was nice. They offer a glass of wine in the loby at the 4 h 30.

Miinukset: We could ear noise from the rooms upstairs.

Plussat: Over all it was a good experience

Miinukset: the first night, there were guests swimming at 2:30 in the night and making too much noise.. and no one reminded them of the quiet time.. we had a disturbed sleep.. wish guests would be mindful and if not they would be reminded of the other guests

Plussat: We stayed in villa. It was lovely. Very convenient to walk into town area and shop, buy groceries, etc. Kitchen was great!

Miinukset: The location on the property was horrible. You have to navigate thru the underground parking garage. From elevator to reach street, we had to cross the parking garage to get to elevator. It was just plain weird and annoying with all the security, key-card readers. There weren't enough parking spots for our level so had to park 1 level down, which made it awkward for getting stuff in/out of room. Big, big detraction. Also all the other ammenities - pool, food, fitness area (which was fantastic) are like 2 blocks away with an outdoor walk. Ok for Sept but other times of year???

Plussat: The front desk staff were friendly and very helpful.

Miinukset: Breakfast had limited healthy low carb options, but it was still good. Also, the coffee was served in the lobby, and none in the breakfast dining area, so I had to walk upstairs for coffee.

Plussat: The pool is wonderful warm and perfect. Tom is awesome. Free wine! Perfect room. Total convenience. Especially if you are disabled or having trouble walking. Flowers are beautiful. Small, and perfect!

Miinukset: Nothing

Plussat: Nice place away from the traffic noise, but still walking distance to everything in downtown Aspen - location is great. Room was small, but efficient and the beds comfortable. There was a ceiling fan in the room that worked very well and was completely silent. Very good breakfast.

Miinukset: Fan in the bathroom didn't work, so you'd steam the whole room taking a shower - had to have the ceiling fan in the room on and the window open.

Plussat: I loved the quality of the fresh fruit at breakfast! Glad to be able to eat my water in this dry climate. Great recommendations for restaurants and activities at the front desk. The room was very clean. There were plenty of outlets to charge my devices. The location was an easy and refreshing walk to any place in downtown Aspen, like restaurants and gear rentals.

Miinukset: I recommend the place very highly and I plan to return, but the rooms are dated and small. The walls are a little thin, but the staff enforces strict quiet hours.

Plussat: Great location, walk to downtown. trail access right across the street.

Miinukset: Nothing I didn't like that I already knew about

Plussat: Convenient location, nice little hotel, and heated pool. Breakfast was a plus!

Miinukset: No room service, very small hallways and stairs. Just an old building in general.

Plussat: The pool

Miinukset: It's pretty dated but charming

Plussat: Staff were very friendly and helpful and advised us on what were good hikes. Easy walk to Gondola and shops. Bus stop close by. Continental Breakfast was sufficient, including fruit and yogurt and coffee was great. Would definitely stay there again.

Miinukset: Bed was on the small and short side but then again my wife and I are both over 6ft. A little noisy.

Plussat: Breakfast was good, a wide variety of choices.

Miinukset: The man who set it up was alittle rude when we came down a few minutes before 7. There was a sign which we did not notice. Kind of snippy and made you feel like you were intruding.

Plussat: Location to town

Miinukset: Room was suppose to have some view but had none. Very tight room, smaller than expected.

Plussat: Excellent location. Excellent value for the price.

Miinukset: Room AC was noisy.

Plussat: The staff was great made are stay comfortable

Miinukset: Wifi was down and air conditioner wasn't great

Plussat: Best Hotel

Miinukset: No

Plussat: Excellent location for a relatively good price.

Miinukset: The WiFi service was spotty at best. The room was quite small.

Plussat: Great location! 2 blocks from the free bus up to the bus to maroon bells. Great location from restaurants. Evening staff was so friendly.

Plussat: Location, value for the money, comfort of bed and linens, nice neighborhood.

Miinukset: Complimentary breakfast minimalist.

Plussat: Location, layout, atmosphere

Plussat: My husband and I loved the decor, which was tasteful and understated- like a small boutique European hotel. We had a lovely, quiet room and the hotel’s location made it easy to walk to all the downtown establishments. The breakfast was very nice, and we enjoyed chatting with other guests. We will definitely return!

Miinukset: We liked everything!

Plussat: Staff and location were great. Very close to major streets and activities.

Miinukset: Parking is a major issue. Not sure I would stay again without dedicated parking for all guests

Plussat: Front desk staff friendly and helpful.

Miinukset: The noise from floor abive was pretty bad. Coukd hear footsteps until after 10 pm. Had to use rolled up Kleenex balks in ears for earplugs.

Plussat: There was delicious cookies everyday!

Plussat: Beautiful condos, close to everything.

Plussat: Close to center of Aspen which is very convenient given parking and traffic difficulties in central Aspen, but nice peaceful setting. Good wifi and cable tv and nice kitchen.

Miinukset: Bed was a bit uncomfortable.

Plussat: Location, friendly staff

Miinukset: No air conditioning and it was noisy to leave the window open at night, hard to get a good night’s sleep!

Plussat: It was spacious and clean and centrally located.

Miinukset: No WD in the unit but laundry easy to access on ground floor.

Plussat: Bed was amazing! Big space and great kitchen

Miinukset: Exercise facility on site would be great

Plussat: Great location!

Miinukset: Very noisy. We could hear the people above and below us. Also, hot tub closes at 8 pm.

Plussat: Fantastic spa pool. Location excellent and beds very comfortable.

Miinukset: Linen could do with an update but otherwise very comfortable. Locks need some work as the keys are hard to get in.

Plussat: Large space, convenient location, extra staffs for condominium ( paper towel, salt pepper, etc), Friendly and helpful staffs, laundry facility and free detergent.

Miinukset: Check out time is a little bit too early, 10:00 am.

Plussat: I liked the staff, the location, the cleanliness and the comfort. Also had laundry room that was very convenient.

Miinukset: Bathroom was a bit outdated but was fine.

Plussat: Lift One Condominiums is my favorite place in town! We have stayed here for the Aspen Fall Faceoff youth hockey tourney two years in a row, and each time was fantastic. The units are spacious and comfortable and the location is close to the hockey rink and close to town. We stayed in Unit 205 this year, and it was beautifully updated and very comfortable for 6 of us

Plussat: The location is perfect & the staff was friendly & ready to assist us with anything to make us comfortable. I liked having a shuttle to take us downtown. Breakfast & dinner were excellent at the Home Team BBQ right at inn.

Plussat: Staff went above and beyond to accomodate. The shuttle service was outstanding. Had we known of it's availability earlier we would have used it to take us into Aspen rather than drive ourselves.

Miinukset: Rooms a little outdated, but clean which for me is extremely important.

Plussat: Restaurant, fire pit, hot tub, robes in the room. Microwave was a big plus!

Miinukset: The pool and hot tub needed attention with so many bugs on the 2nd day of our visit. Ice only available on one floor. No USB on lamps. I'm trying to find reservation cost as the final bill included tax and fees that I don't recall!!

Plussat: The staff was super friendly and the manager accommodating in regards to giving me the room I booked (1 bedroom king suite) vs what I got on my arrival and first night (junior suite).

Miinukset: I didn’t get the room I booked until after a night. The staff wasn’t empowered to make that deduction and I had to wait for the manager to make that call. The bathtub in the king suite was clogged and we had to stand in our dirty soap water when showering. The heating lamp also got so hot because of a short it nearly burned down the facility. I took the lamp out and placed it at the front desk and told the manager he’s welcome that I caught this and showed him the pictures of where it scorched the receptacle it was in. I don’t think I received nearly the value for the money, and compared to the units I have stayed at in snowmass (Ritz owned), it doesn’t compare.

Plussat: The nice people and the free shuttle to go downtown

Miinukset: Feels a little old. Not cosy enough.

Plussat: Great shuttle service

Plussat: The exceptional shuttle service and the amazing customer service of the woman working the front desk. She offered us water bottles before our hike to the Maroon Bells which was way more than convenient and such a nice gesture.

Plussat: Exceptonal ..loved everything from the hotel ,staff, facilities, room spacious and very clean.Front desk staff were extremely helpful .The hotel was the best we stayed in on our road trip ..Felt soooo homely and was sad to leave .Thank you for a lovely stay ...would thoroughly recommemd .

Plussat: Lori at the front desk was wonderful and made the check in process great

Miinukset: My mom and I were still sleeping around 8:30am when we hear the lightest tap on our door. Before we could even figure out whether or not it was our door, someone from housekeeping just barged into our room. It was incredibly invasive and check out wasn't for another 2 and a half hours! Then around ten o clock (still a whole hour from check out) my mom was blow drying her hair and it happened AGAIN. Someone just used their key and walked right into our room. What if one of us had been changing? The "do not disturb" sign was hanging on the doorknob this whole time. It made us feel very unwelcome and as if the hotel was saying "okay, hurry up and get out" I probably wouldn't recommend this property for this reason. I understand that they need to get into rooms ASAP to get them cleaned for the next guest but there has to be a less aggressive approach besides just wandering into guests rooms.

Plussat: Everything Shuttles to city were super convenient

Miinukset: Nothing

Plussat: Loved the view of Buttermilk, not having to deal with traffic, the ease of parking. The hot tub was wonderful. Our room was super comfortable.

Miinukset: It was a little farther from Downtown Aspen than I realized.

Plussat: Not the property's fault, but just be aware this is not walking distance into town.

Plussat: The warmth and friendliness

Plussat: Staff were amazing and so was the breakfast. Really cozy hotel which feels like home. The location can’t be beat.

Plussat: Staff very good

Miinukset: All good

Plussat: There was wine and cheese in the afternoon which I liked. The staff helped me with information about the city. I liked the breakfast.

Miinukset: The TV just had one channel and it was showing some religious shows. The toilet was a little old looking.

Plussat: We loved Shannon, who greeted us like old friends the moment we walked in. He had great suggestions for the area and always had the best smile on his face. The building is Frank Llod Wright inspired architecture designed by one of his students! The best part is that the place feels like home. There's a super clean, HOT hottub, wine & cheese hour in the living room, meaning you get to meet and hang with other guests. We will definitely be coming back!

Miinukset: Breakfast... the cook was always grumpy and made us feel like we weren't welcome to the breakfast that we'd paid for.

Plussat: This is a good hotel in Aspen. Its location is the best part, as you can do everything on foot (this is specially good if the streets are icy, so you don't need to drive). Plenty of good restaurants in (short) walking distance. Bus stop just around the corner to take free buses to the other mountains. Breakfast was excellent. The hotel facilities are really comfortable, with a nice living room with fire place, good to drink a glass of wine and talk or play games.

Miinukset: The room was a bit small. It barely fit 2 normal bags. And the exhaustion fan in the bathroom was too noise.

Plussat: happy hour with wine and cheese

Plussat: Staff was exceptionally. Breakfast was also very good and the breakfast/sitting room was very cozy, along with great views. Rooms were clean and simple.

Miinukset: The only issue was the bathroom; a bit "underperforming". Suggest and upgrade to bathroom. Otherwise, well done!

Plussat: Location was great. Staff very friendly and informative.

Miinukset: Room stuffy and A/C was in a bad location. Had to pull blinds back for A/C to cool so left window open. Bed was uncomfortable And pillows were completely flat

Plussat: Great location This is my second weekend here First night was great, quiet Second day there was an influx of older people in a bike tour, definitely took away some of the enjoyment. Happy hour wa not as enjoyable, no omelette a at breakfast. And less privacy at the little hot tub. Was awoken at 5:45 am by noisy feet from room above us that didn’t stop all morning

Plussat: Hot breakfast, Saturday afternoon BBQ for guests, friendly staff, dog friendly with doggy welcome gift, and proximity to downtown Aspen. It was perfect.

Plussat: Great service. Great breakfast which goes all the way to 10am.

Miinukset: Facilities were a bit old. Air conditioning did not work very well. Very expensive.

Plussat: You will be roughing it for a very high cost. Better options in town for the same price.

Plussat: Great hotel experience

Miinukset: The room was tiny and not super clean. I think the price point is acceptable only because it’s its Aspen. The overall experience was “fine” but I felt like we overpaid ($550 for two nights in a tiny, dingy room on the alley)

Plussat: The bbq on a Sunday was perfect. The breakfast was delicious.

Miinukset: One of the T.Vs was not working.

Plussat: Great location. Easy walk to downtown shops and great restaurants!

Miinukset: I didn’t get to stay long enough.

Plussat: Great location walking distance to everything in Aspen. Super friendly and accommodating staff.

Miinukset: Breakfast was so so (although convenient).

Plussat: I did not stay there, but the co-workers I booked for came back and said it was great and I typically do not get feedback.

Plussat: Proximity to center.

Miinukset: Room in a basement level, very poor wifi, breakfast very basic and bad quality. Overpriced for one night.

Plussat: Great location, nice atmosphere and feeling, good breakfast

Miinukset: The bath was not clean. Leftovers from previous guest under the sink, parking diffculties

Plussat: Location

Miinukset: The bed was not comfortable, poor pillows, and the room was hot at night.

Plussat: The staff was very helpful and excellent

Plussat: Breakfast

Miinukset: Nothing

Plussat: The location is perfect, no need to drive around. Everything was in a walkable distance. The room was spacious with comfortable beds. The bathroom was clean and neat.

Miinukset: The breakfast could be upgraded a bit. More fruits and vegetables would be great.

Plussat: staff were very nice and accommodating. Room was nice and clean.

Miinukset: Dark and dingy rooms and common spaces. I won't be returning.

Plussat: The breakfast was wonderful and the staff was so friendly.

Miinukset: No elevators building is old and decrepit

Plussat: I loved the cleanliness. The location is within a close walk to the downtown area with shopping and dining. We had a cozy and relaxing area near the pool to enjoy our morning cup of coffee. It felt like home..

Plussat: Location was great. Balcony hot tub was awesome

Miinukset: Loud AC. Much more like a motel. Uncomfortable bed

Plussat: Location was walkable and team friendly.

Miinukset: Maintenance is poor. Old dirty carpet with holes near seams. Cracked tile, very old mattress.

Plussat: Nice room- bed, shower, tv. great tub hot

Miinukset: Didn’t realize it was more like cabin style. Complimentary breakfast was not good.

Plussat: Everything about the room and staff was perfect. Quiet, nice outlook from windows on two walls being a corner room. Breakfast was very good with large choice of food, hot and cold. Beautiful fresh fruit! Able to borrow dvds. Wish we could have stayed longer.

Miinukset: Nothing

Plussat: Nice local.

Miinukset: Little musty smell in room

Plussat: Ac wasn’t cooling in our first room. Had to move to another.

Miinukset: Location to everything.

Plussat: The staff were amazing. Spa was extra hot.

Miinukset: The heater was quite loud in the room

Plussat: Walking distance to downtown, the pool and hot tub were great additions, loved having a deck with mountain views.

Plussat: Cozy and family like, comfortable

Miinukset: Very noisy in the night, every footstep is heard from above. We were in the first floor and when the people above us moved about, it made loud noises in our room.

Plussat: I would come again.

Miinukset: Maybe a better breakfast selection.

Plussat: Staff was very pleasant. Hotel very clean and quiet!

Miinukset: Liked everything!

Plussat: Location - close to musical events. Beds and bathrooms fine. Sink was clogged when we arrived but they made it work.

Miinukset: Breakfast bad. Yogurt curdled. Bad coffee.

Plussat: The staff was very friendly. They had wine and cheese at 4 pm every day. Our room was pretty clean and the location was excellent. A quick bus ride to Ajax and a ten min drive to the airport.

Miinukset: We were on the lower floor and there was consistently heavy footsteps/noise from the room Above us. Walls are thin in this hotel. There was no room service (food menus) and no restaurants walking distance. Getting a cab was difficult and there are no ubers in aspen. Although we were there during New Years so didn't help. 400 a night, but then again it's aspen and a five star hotel is 1500 a night so go figure.

Plussat: Nice room with a small balcony to get some fresh air. Nice hot tub and small pool were nice, with lovely robes to wear to go outside to pool area. Old European feel. Decent breakfast and very friendly and helpful staff. If you stay in the fall, and perhaps other times as well, you need to be on the lookout for bears after dark. We were thankful we were warned, as we did encounter one on our way back from dinner, walking down Main Street. We simply were loud and crossed the street… The bear went up a tree. We had feather pillows and I lovely feather comforter.

Miinukset: The rooms are noisy. Slamming doors, people shouting