Aspen hotellia

Plussat: Restaurant, fire pit, hot tub, robes in the room. Microwave was a big plus!

Miinukset: The pool and hot tub needed attention with so many bugs on the 2nd day of our visit. Ice only available on one floor. No USB on lamps. I'm trying to find reservation cost as the final bill included tax and fees that I don't recall!!

Plussat: The nice people and the free shuttle to go downtown

Miinukset: Feels a little old. Not cosy enough.

Plussat: Very comfortable beds! Entire facility was extremely clean. Restaurant onsite (Home Team BBQ) was phenomenal! Free shuttle service and free parking makes it hassle free. A long hot shower is expected but so much more appreciated after coming from a place that was a struggle to get a decent 5 min shower!

Miinukset: Wish we spent more than 1 night here! No complaints!!

Plussat: Location was good, only a few miles from downtown and there was complimentary shuttle for drop offs and pick ups.

Plussat: Some many trials directly up to Buttermilk mountain from Inn. Aspen downtown 4 miles away and I drove since during covid phase 1 but I noticed free shuttle going often. I’m certain driver and/or fellow riders would know all the great places to visit and enjoy all around as Aspen is the bomb!

Plussat: Nice backyard!

Plussat: Very comfy bed. Well appointed room with heated floors. Very close to ASE airport, and right at the base of Buttermilk. Free shuttle to anywhere. Free parking.

Miinukset: There was no hot water the morning I had to leave. Even after it ran for over five minutes, it was still cold and I had a cold shower on a chilly morning.

Plussat: I liked the space and the fact that they had a shuttle to the "downtown". the driver was awesome and super friendly. manager was accommodating.

Miinukset: the looks of the hotel is very deceiving. I paid a little extra to what I thought the room would look like. however nothing even close. I had to switch rooms because it stated I would have a tub & I didn't. I wish I could write more!

Plussat: This property is a short drive outside of town at one of the many Aspen ski locations. This means that there are wonderful hikes up the slopes right behind the hotel. I was not expecting much from Aspen (I thought it would be just another trendy ski town like Telluride), but it a lovely area with much to do.

Miinukset: Things were pretty shut down, at the hotel, due to the virus (but, the town of Aspen seems to be opening up). The Aspen airport is right next door. So, if there were more than the one flight every other hour or so, you could notice aircraft noise (we had no such problems)

Plussat: Nice lobby.

Miinukset: The mattress was not very good. It was like sleeping on the side of a hill. The pillows were not good either.

Plussat: At check in, she allowed us to not only change rooms (upgrade), but to look at 2 different rooms and choose which one we wanted! Very nice relaxing rooms!

Miinukset: Construction downstairs, the entire lower level of rooms. Made it a little inconvenient to get up and down from our room but nothing too major. Would have appreciated a heads up when booking..

Plussat: It was close to the slops and the staff was very helpfull and nice

Miinukset: the sole thing is that they clean the room once a week

Plussat: Location; great breakfast spread included; friendly staff; free bicycles; modern room

Miinukset: s'all good, man

Plussat: The dining room/bar & front desk staff were exceptional. You can’t beat the location!

Plussat: Comfortable beds, nice breakfast. Rooms were clean and staff was very helpful. Close to the mountain and the downtown area.

Miinukset: Half the restaurant seating was lounge chairs and coffee tables. The regular chairs and tables would be taken quickly resulting in awkwardly eaten breakfasts and dinners in lounge chairs with low coffee tables.

Plussat: The staff was the tops! Good breakfast included.

Miinukset: The restaurant would cook brussel sprouts every night and you could smell them as far as the 4th floor!

Plussat: Location and amenities

Plussat: I arrived on March 11 in Aspen, and the day I checked in to The Limelight I was advised to rebook my ticket and leave. I had planned to stay until March 19,2020. Needless to say, it was heartbreaking trip to Aspen. I changed my flight thankfully that same night otherwise I would have had to drive to LA as most flights were booked to get out of Aspen. The location of The Limelight is great, the staff is very helpful and kind. The only negative , I was not refunded for the five nights I prepaid. I was told a ‘credit’ will be honored for one yr.

Miinukset: Only the refund policy ; we were forced to leave due to Covid , they should have given me a credit.

Plussat: The rooms were just ok - i have stayed in way better 4 star resorts. However, the heated pool and hot tubs were great. Overall i'd say save your money and stay in a nice 3-4 star hotel instead.

Miinukset: waaaaaaaay too many dogs!!!! To a non pet owner, this just doesn't give the 5 star experience. I did not have good service in the bar. Our luggage was not delivered on time from valet. Also, the spa amenities were nice but not too clean, the showers were clogged and hair was everywhere.

Plussat: The hotel is amazing, the service is incredible, the staff are excellent, fast, charming, we had a wonderful honeymoon

Plussat: Location

Plussat: The amenities, staff polish and overall experience was excellent. Robert at the front desk was exceptional. I would happily always make the St. Regis Aspen my home while in town.

Miinukset: In room espresso maker had only 1 pod of regular coofee. The other was decaf.

Plussat: It was a convenient location, the shuttle service was very nice and the room was comfortable and clean.

Miinukset: The breakfast seemed like a mess. Dirty dishes were piled up everywhere and there were no clean plates or cups to use.

Plussat: Great location but the building could use an upgrade. The breakfast was great and the pool and hot tub was very nice.

Miinukset: The rooms have window air conditioners that are installed in the side of the wall. Ours did not cool the room properly which made our stay quite unpleasant.

Plussat: Location and room size

Miinukset: Lacked maintenance and good food.

Plussat: The room was decent size/quiet and the staff were lovely. Free transportation from/to airport.

Miinukset: The price of the hotel did not match the value. Was a little further out of the centre than most hotels - it certainly wasn’t ski in/ski out. You need to get a bus. No lift so if you are on the second floor, be prepared to carry luggage up stairs.

Plussat: Location. Nice breakfast and afternoon reception. Friendly staff

Plussat: The heated pool and hot tub were a nice option.

Miinukset: Room was tired, furniture was dirty, there was mold in the shower, baseboards were filthy.

Plussat: Location is perfect , close to everything downtown and lifts. Breakfast was delicious . Staff was really friendly.

Miinukset: Little chilly but it's winter in Aspen. No complaints

Plussat: Easy walk into town, good price.

Miinukset: Room was small and old. Odd loud ozone fan running when we got there.

Plussat: Location was walkable and team friendly.

Miinukset: Maintenance is poor. Old dirty carpet with holes near seams. Cracked tile, very old mattress.

Miinukset: The price for the accommodations was high.

Plussat: Price. Fireplace in upgraded room.

Miinukset: No elevator. Hotwire room is a bare bones room although I was granted a better room

Plussat: Very responsive staff. Good location. The room was clean and comfortable.

Miinukset: WiFi was very slow and sometimes unresponsive.

Plussat: The staff was very friendly and helpfull. The pool was nice. They offer a glass of wine in the loby at the 4 h 30.

Miinukset: We could ear noise from the rooms upstairs.

Plussat: It was quite.

Miinukset: It did not have an AC. You could not open doors without hurting yourself because of the decorative door casings they added. You could not walk outside of the room when standing in front of the door because of furniture positioning and room size.

Plussat: It was quite

Miinukset: No air conditioner No elevator No screen in room

Plussat: The property was very quaint and the courtyard area where the hot tub is is so charming with all of the beautiful flowers

Plussat: The staff was super friendly. The location is wonderful. The room was nice. But the reason I will stay here again is the vibe. What a lovely place to stay. My group liked it more than the 5 star resort we stayed at in Beaver Creek. More relaxing

Miinukset: Nope

Plussat: AWESOME place!

Miinukset: The room was a bit cold

Plussat: The lodge was good and have all facilities, shared bathroom was super clean and well maintained

Miinukset: None

Plussat: comfort, cleanliness, amenities - pool, fireplace, library, piano, breakfast

Miinukset: staff sometimes unavailable at desk for extended periods, staff did not know how to give proper directions

Plussat: The day after I had booked the room the front desk person called me to answer a phone call and was able to make arrangements for a better room.

Plussat: It’s very close to the down town area... It’s very quiet and I love the heated pool.

Miinukset: None

Plussat: Fresh fruit at breakfast. Reasonable price for Aspen. Nice big hot pool. Wine and popcorn a nice treat after skiing. Small kitchen area w/ table and 2 chairs. Large closet. Nice tile shower and decent size bathroom. Quiet. Could walk to downtown area.

Miinukset: The 2 burners in the kitchen were not hooked up and we did get one to function, sort of. Told staff at check out.

Plussat: The pool

Miinukset: It's pretty dated but charming

Plussat: Staff and all employees were extremely comforting and generous. Enjoyed the breakfast and homely feeling that was given on my

Plussat: Staff was very friendly and helpful. Gave us recommendations for a bike ride. Breakfast was very tasty and done well. Little deck off our room was cozy. Loved the euro feel.

Plussat: The staff was wonderful from check in to breakfast (included) the next morning. The hotel is cozy and comfortable with cookies in the afternoon

Plussat: The location

Miinukset: I loved that there was garage to keep my car safe however it was very tiny and hard to park a vehicle in there.

Plussat: Great location in Aspen. Also, very well priced for the location.

Miinukset: Very old hotel. It appeared as though they were doing some renovations while I was there but the hotel is definitely on its last leg. Unfortunately, the room wasn't carefully cleaned, either. On the surface it looked clean, but there were a few things left in the bathroom in the bathtub and the sink, and most of the surfaces in the room were quite dusty.

Plussat: Very clean. Great breakfast. Helpful staff.

Plussat: Breakfast, location, staff.

Plussat: The staff was extremely helpful. The manager had to intervene with a disruptive guest and she handled it very well. The hot breakfasts were tasty and well prepared. We watched the Oscars in the game room with snacks, almost like home!

Plussat: The hotel is in an excellent location. Can walk to the restaurants and mountain for skiing. There is a lovely park across the way that is great for pets. The hotel is pet friendly and charges $30 a day for them. There is underground parking which is convenient but tight with only 7 foot clearance. The lobby needs updating as well as numerous hallways, couches in rooms, pool area, etc..but the rooms are spacious with upgraded bathrooms. We had the 2 bedroom 2 bath with full kitchen which was great with 2 balconies. The breakfast is a nice touch. No menu or choices but they bring the daily special plus fruit/coffee and fresh orange juice!!

Miinukset: I highlighted that our unit had luke warm water in the shower and the A/C was not functioning well in one of the areas. They took note of it but did not provide any price concession which is disappointing. At least waive the pet fee at a minimum. The living room furniture really needs a face lift. The couch is very low to the ground and stained.

Miinukset: Limited and tight parking.

Plussat: Nice tv. Fridge in room. Needs were comfy. Pool. Great location. Parking garage.

Plussat: We wanted to stay at a nicer hotel for not as much money. Molly Gibson was that. It was a nice room with a fire place and courtyard view, Wood and starter included by the way. We would stay again at this hotel.

Plussat: The staff were very accommodating, but by request only.

Miinukset: Screaming children at 6am. I get Inflated prices during holiday season, but if you drop $750/NT on any establishment you should expect more

Plussat: Nice updated room with comfy bed. Property was clean. Enjoyed the happy hour in the afternoon.

Miinukset: Room was very small. Breakfast/ happy hour room could be updated.

Plussat: Great location with bus routes right near the property. Bathroom was outdated but large and clean. Bed comfortable. Breakfast and apres ski were good.

Plussat: very basic

Plussat: Location

Miinukset: Room was hot and facilities dated

Plussat: The location was excellent.

Miinukset: Unfortunately the room did not at all reach my expectations. I booked the Deluxe room because it looked amazing and had certain amenities that I thought would be worth the extra money - unfortunately that was not the case. The room was a sweltering 80+ degrees and the AC was broken and couldn't be fixed according to the front desk. Ok.. So I tried opening the windows but the screens left a large gap between being fully closed and reaching the window pane. As the room was street level I didn't feel comfortable leaving it open and unlocked. Additionally the in-room spa bathtub was also broken and the shades were haphazardly attached to the skylights. What a disappointment. I spoke with the front desk who promised a full refund for my stay (great!) but upon two follow-up emails I still have received no response from the hotel. I would love to speak with them but they seem to be unwilling to respond. I am very disappointed as the reviews seemed wonderful and the location was excellent. Unfortunately 'off-season' upkeep seems to fall very flat and this is not worth the money.

Plussat: We really enjoyed our room and it had a great location for walking to town and sight seeing. However, one of the clerks was clueless and left two of the clients sitting in the lobby not checked in when she got off work. Additionally, she had little knowledge of the town and was worthless. The air conditioning and heating didn't operate correctly as well.

Miinukset: We liked the room, the location of the hotel and they had a very good breakfast with strong coffee

Plussat: Loved the location and it was great that pets are allowed. Awesome apres-ski snacks too.

Plussat: Very nice hotel they upgraded our room for free great location beautiful place no disappointment at all

Plussat: Nice modern apartment with lots of light. Shuttle service to ski buses was very convenient. Staff was very friendly and professional.

Miinukset: Elevator could use an upgrade... it’s very small and slow which was only as issue schlepping ski gear.

Plussat: Location, views. Our condo was just wonderful!

Miinukset: Check out time is 10:00 a. m.

Plussat: I was afraid to write a review for this amazing hotel because I want to keep it secret ! Most amazing place , beautiful view , super clean , comfortable bedding and to rooms with two complete baths !! Get the top floor and enjoy the stars and moon

Miinukset: Loved everything about this magical hotel .

Plussat: the shuttle bus service they provided was exceptionally good Staff super friendly and very helpful

Miinukset: I think the apartment we were in is very dated, and needs to be renovated. TVs not very user friendly either

Plussat: Everything is just so perfect! But I want to outline the great customer service and the friendly staff from the reception to the room service employees

Miinukset: Not staying longer

Plussat: Staff were amazing and couldn't do enough for us. Location was perfect. The ambience and feel in the hotel was spectacular.

Miinukset: The breakfast was not fantastic for the money.

Plussat: we loved being able to walk to great restaurants and the gondola.

Plussat: The Hot Coco and Homemade Marshmallows were to Die for!!! So Yummy!! All the food was Exceptional!! Staff were very Friendly and Helpful! The Staff made my 11yr old Son feel so Special!!! Hotel was Gorgeous! We will be back!!

Miinukset: I wish the windows would have opened more to enjoy the crisp, fresh air we aren’t used to but we were on the 3rd floor so we understood why.

Plussat: Cronut & croissant very good

Miinukset: Nothing, everything excellent

Plussat: Just in love

Miinukset: Only thing !!! - The J Bar was highly spoken about as a town staple and big part of the hotel. We watched the super bowl there and went a couple times during our 9 day stay at the Jerome. We felt the J bar is nothing like the rest of the hotel at all. The service was not so great, the staff were very distracted and the food was just okay. Our server suggested I try the house margarita, but when it came 21 minutes later, the water was fully melted and you could tell the server has forgotten to pick it up at the bar. I know this are little things, but in such a fine hotel, the fine tuned service is all.

Plussat: A beautiful turn-down service, lovely bathrooms, comfortable beds, fast internet and helpful staff.

Miinukset: The mini bar was disappointing, but empty enough to stock with my own purchases. It's a stretch to find any other complaints.

Plussat: Definitely coming back to this little gem. We had the best time and very kid friendly. The staff is so nice and friendly the rooms are super clean.

Plussat: quiet,elegant and hospitable. Walking distance to all good things.

Miinukset: none

Plussat: Excelent image, very classy. The place to be in Aspen. Staff was extremelly helpfull (we had lost our luggage)

Plussat: Breakfast was generous and easy. Coffee great.

Miinukset: I was put in a very dark room on arrival. Happily, on request after my first night, I was moved up one floor and to a room with light and a bit of a view - in an 8 day stay and with work to be done so quite a bit of time in my room, this was important and I appreciated the swift and open way this adjustment was made.

Miinukset: Extremely noisy patrons and no insulation so we could hear absolutely everything, even when they were just walking around.

Plussat: The personal accommodation side and the fireside area was quite acceptable.

Miinukset: I was disappointed with the lack of any service or any personal touch to the breakfast experience. I also thought that compared to other similar lodges in Aspen, the variety of items available for breakfast was very limited. It was a totally impersonal experience.

Plussat: I would come again.

Miinukset: Maybe a better breakfast selection.

Plussat: Nice room with a small balcony to get some fresh air. Nice hot tub and small pool were nice, with lovely robes to wear to go outside to pool area. Old European feel. Decent breakfast and very friendly and helpful staff. If you stay in the fall, and perhaps other times as well, you need to be on the lookout for bears after dark. We were thankful we were warned, as we did encounter one on our way back from dinner, walking down Main Street. We simply were loud and crossed the street… The bear went up a tree. We had feather pillows and I lovely feather comforter.

Plussat: The staff was very friendly. They had wine and cheese at 4 pm every day. Our room was pretty clean and the location was excellent. A quick bus ride to Ajax and a ten min drive to the airport.

Miinukset: We were on the lower floor and there was consistently heavy footsteps/noise from the room Above us. Walls are thin in this hotel. There was no room service (food menus) and no restaurants walking distance. Getting a cab was difficult and there are no ubers in aspen. Although we were there during New Years so didn't help. 400 a night, but then again it's aspen and a five star hotel is 1500 a night so go figure.

Plussat: Location, Cleanliness, comfortable

Miinukset: Nothing

Plussat: Solid continental breakfast open fire sitting place close to Bus Transport spacious rooms very friendly and helpful personal outdoor Jacuzzi

Miinukset: room with "garden view" was in reality basement type room with parking lot view very loud air flow heating system in room poor sound insulation to neighboring and above rooms

Plussat: Great experience and will be back. The Audi experience and opportunity to drive was awesome and the Staff made a few recommended trips that were spot on! Thank you

Miinukset: USB ports and room outlets were not convenient as should be for the modern traveler. Minor issue to keep in mind for any future upgrades.

Miinukset: Room service took forever, I was told not enough staff available

Plussat: Outstanding location with amazing hospitality. Everything was amazing

Miinukset: Nothing

Plussat: Comfy nights sleep. Service was too knotch. Food amazing.

Miinukset: Bathrooms were much hotter than main room. Dry...

Plussat: The restaurant was excellent and the staff was friendly and helpful

Miinukset: It is very, very pricey

Plussat: Everything else was Absolutely Wonderful! The Suite we stayed in was PERFECT so CLEAN and Modern! The entire staff from the Front Desk, Consierge, Bell man and cleaning crew. Its Amazing to stay at a 5 Star Hotel and be treated like a human with Professionalism and Kindness. It's rare but this place called The Little Nell is hands down the Best!

Miinukset: Well, the prices for meals were higher but that is to be expected in Aspen, CO.

Plussat: Everything about the Little Nell

Miinukset: Steam room very small and not hot enough

Plussat: The staff was great, beginning with the valet crew who parked our car and brought in our luggage. The desk and concierge staffs could not have been more welcoming and accommodating.

Miinukset: I can't think of anything that could be improved!

Plussat: I brought my cat with me, and your service people were wonderful with her. You even provided a "cat condo" in my room for her. I am just astounded with how wonderful your hotel is!

Miinukset: There was nothing I did not like, but I do have a suggestion. It would be nice to have a quiet area like a library if you want to do some work on your laptop away from the activity in the living room lobby. Although, there may be somewhere like that at your facility which I was not aware of.

Plussat: Breakfast buffet Close to ski bus stops Very nice team running the place

Plussat: Excellent European breakfast,apre beer, wine and variety of cheeses , meat, crackers etc. Two wonderful hot tubs with view. Great location to restaurants, shops, and bus right across the street to Aspen Mt. 2 blocks to bus to snowmass.

Miinukset: Two double beds need to be turned for everyone seems to sleep on the outside rather than next to wth wall, therefore it appear to be sloping one side higher. Heee but bed was comfortable.

Plussat: Friendly staff and good location.

Miinukset: N/a

Plussat: So friendly and accommodating, the après beer wine and cheese after a long travel day was amazing. And breakfast quiche!!!

Plussat: Wonderful front desk staff went above and beyond the call to help me with fall out from having a broken down rental car.

Plussat: Friendly front desk person.

Miinukset: Late breakfast and under par food. Room on noisy street.

Plussat: The staff were great and good location

Miinukset: No shades on all the windows, very loud, you can hear everyone talking, dragging suitcases, walking up and down metal stairs.

Plussat: The breakfast was great the location was great the room was clean it was close to everything I wanted to do and see overall it was just an amazing place

Miinukset: I have no complaints other then I wish I could have stayed longer

Plussat: The location was perfect, an easy walk into town and only a block to the bus stops for the mountains. The staff were super friendly when I checked in, gave me directions to the restaurant where I was meeting friends, and gave me some recommendations for apres-ski and nights out.

Miinukset: My bathroom had a pedestal sink below the only mirror, which made putting on my makeup/doing my hair for the evening difficult, and there was no full-length mirror in the room. Not a huge concern for me as I was primarily there to ski, but something to consider if you plan on getting dressed up for dinners out.

Plussat: Good breakfast setting.

Miinukset: There was a group of visitors mid week that were rather intrusive and obnoxious. They purported to be the owners of the establishment and seemed to alienate several guests including ourselves.

Plussat: staff

Miinukset: room size, not like picture. Breakfast is below average!

Plussat: staff was very friendly. breakfast was yummy with cold cuts, cheese, tomatoes, cereals, bagels, and more. great location in citycenter. good prices and value for the money!

Plussat: Great location. Clean, comfortable room. GREAT breakfast every morning. The helpful staff went out of their way to make me feel welcome!! I will definitely be back!

Plussat: We stayed in the Victorian room which was decorated nicely. The staff was very helpful and the homemade cookies at the reception desk were great. Coffee was good. Everything was clean. And the location was right in town. It was a nice change from the chain hotels.

Miinukset: Breakfast was a little strange--coldcuts and tomatoes--but it was included in the price.

Plussat: Liked the bed and the breakfast

Miinukset: bed too high

Plussat: Very clean Conveniently located Nice staff

Plussat: Great staff. nice cozy European style accommodations. Nice breakfast and great coffee.

Plussat: Excellent location. Excellent value for the price.

Miinukset: Room AC was noisy.

Plussat: Location is decent depending on what you're there for.

Miinukset: Far too overpriced for the tiny rooms here. Don't let words like cozy fool you, this place is too small. Snooty, stuck up staff makes you feel very unwelcome. Ammenities are limited. No power outlets on each side of the bed to charge phones. Limited on site parking.

Miinukset: N/a

Plussat: Perfect location and very stylish.

Miinukset: WiFi was weak and made it hard to plan days.

Plussat: The hotel was quiet and comfortable. It was nestled into a perfect location which was close enough to walk to everything but very peaceful.

Miinukset: The facilities were very nice but quite basic. The room was small and didn't have a view. The price of the room would not have justified a longer stay for us.

Plussat: Very quant. Staff was very nice

Miinukset: Having an elevator would have been nice and the air conditioning didn’t seem to work that well

Plussat: Location, cleanliness, comfort. Staff

Miinukset: Breakfast was a bit disapoiting

Plussat: Nice breakfast layout and nice apres. Nothing fancy but for the price in Aspen a good value. Staff, especially Brian, were extremely friendly and helpful.

Miinukset: Wifi was definitely spotty but cell service was fine.

Plussat: I really like the design of the rooms. They were pretty modern, but turned to a little chalet, which was nice and cozy. They’ve got a continental breakfast which was good to get a quick bite and go on a slope. They also have a complimentary cheese, crackers, white and red wine and chocolate chip cookies at the evening time around 5-6pm.

Miinukset: There were some moments I didn’t really like about the facility, there was no heating in my bathroom, but the bathroom was quite big, and after you got out of a hot shower it was so uncomfortable to be in a such cold again. I think they should somehow to manage this thing. But what I was surprised with was that there is no place where u could dry up ur wet gloves or pants after being snowboarding the entire day. So, once the heater on my wall stopped working I had called to a front desk to ask them to figure it out, cause with no heating it got extremely cold inside. The guy from reception fixed it with a screwdriver, but he said me didn’t hang any of my wet things there. I was like ok, I didn’t mind not to hang anything on it, but usually there should be a heated towel rail in a bathroom, or I asked if I could use a dryer machine, he said no. And just recommend me ... didn’t get them wet... uhhh what ? Which I was surprised with.... like come on. I came to the resort to snowboard and definitely my clothes will get wet. Have u even heard of snowing or raining on the street. I think the owner of the place should think how to improve this aspect, cause I spent 1000$ like each day being on resort and I went out and snowboarded and my clothes definitely would get wet.

Plussat: Walking distance to gondola and town. Good beds, continental breakfast and social gathering apres ski.

Miinukset: All good

Plussat: Everything! The staff was friendly. The hotel was clean and roomy. Loved the outside decor along with actual room keys. It was everything we expected Aspen to be.

Miinukset: I really dont have anything negative.

Plussat: I most appreciated the cleanliness and the location.

Miinukset: The view wasn't great but we weren't there for the view from the room. We were there to be outside and in town. SO not a big deal really. I will say that the view afforded us a lot of privacy.

Plussat: location, location, location, in downtown, close to places we visit Very spacious room with kitchenette

Plussat: Great staff, great location, great place

Plussat: Convenient, clean, and a comfortable room!

Plussat: The price was great for Aspen!

Miinukset: It used real keys instead of cards.

Plussat: Nice Bathroom amenities; plenty of electrical outlets, kitchen.

Miinukset: No ice machine

Plussat: To our surprise there was a kitchenette with two burners and basic necessities for cooking for two. This would be a great place to stay in the winter and can sleep up to five people when the small twin bed is included. We can't wait to return. The staff is extremely helpful and friendly.

Plussat: The location

Miinukset: The room was dirty and we had to wait 30 minutes for them to put new sheets on the bed. There was no parking you had to go park in a residential neighborhood

Plussat: Plastic flowers, sponge painted walls, incredible levitating brick fireplace with glowing plastic logs and real fire sounds. ..well, more like first fire sound. Everything that matters is updated, very clean, great location, cheap! Loved our stay there and will return.

Miinukset: Did not see an air conditioner, but did not need it in September.

Plussat: The staff was super friendly and went above and beyond to make stay nice! Very cozy and I'd definitely stay again!

Miinukset: Actually no. I travel a lot and for the price and location this was a great find!

Plussat: The staff was very friendly and helpful. The location is great for walking around Aspen. The rooms are clean and spacious. My friends and I were very impressed with the set up! We loved the kitchenette. I will stay here during future trips to Aspen.

Plussat: Very close to downtown, easy walking distance

Miinukset: No maid service, found an old pizza in the oven! Could not check out in person, office was closed at 9:45 AM

Plussat: The location was excellent and ihe innkeeper (not owner) was very nice.

Miinukset: The hot tub was hot, but had no jets and as a result was useless. The bathroom was extremely small. The breakfast was OK, but not at all special for a B & B. The rate was very high for what we got, however I appreciate that Aspen is very expensive.

Plussat: Nice breakfast quiet can walk every whereb

Miinukset: More blankets great

Plussat: Perfect area with easy access to walk downtown and explore aspen, really inviting appearance and helpful staff

Miinukset: A little crammed inside, but honestly that’s what made it such a cozy and personal experience

Plussat: The room was rather squashy for three people.....the 3rd had to scramble up the loft and back but we knew that. The breakfasts were great, the hot tub appreciated, and the staff terrific. Nice and central to Aspen restaurants and also to the bus to the other resorts.

Miinukset: Bit pricy for what we go but maybe due to time of year (ie New Year)

Plussat: The price

Miinukset: They do not shovel/salt/sand property and thus I fell walking to my car and it resulted in a visit to the dr, xrays and prescriptions for pain.

Miinukset: Everything was great. The only drawback was the bathroom in my room, it was the size of shoe box with no counter so getting ready to go out at night, drying hair and putting on make-up was a challenge.

Plussat: I really loved how sweet hotel employee was and how accommodating he was to my needs. I had my phone die temporarily and he kindly offered his computer and office phone for me to use and it made me a lot less stressed. Plus he cooks the very best eggs!!

Miinukset: It's a gamble who you might end up as your "neighbors", maybe a quiet old couple or some party goers, the walls can be quite thin but everything else was perfect.

Plussat: Location

Miinukset: Cleanliness. There was mold on the ceiling of the bathroom and we made the mistake of dropping an article of clothing behind the couch. It was awful and dirty.

Plussat: The Snow Queen was such a unique place to stay. My girlfriend and I had such a great time in Aspen and an equally amazing stay at Snow Queen.

Plussat: great location

Plussat: The staff was very hospitable and met all our needs! My wife and I had a great time!

Miinukset: No problems at all!

Plussat: Location, staff great friendly helpful

Plussat: The warmth and friendliness

Plussat: We loved Shannon, who greeted us like old friends the moment we walked in. He had great suggestions for the area and always had the best smile on his face. The building is Frank Llod Wright inspired architecture designed by one of his students! The best part is that the place feels like home. There's a super clean, HOT hottub, wine & cheese hour in the living room, meaning you get to meet and hang with other guests. We will definitely be coming back!

Miinukset: Breakfast... the cook was always grumpy and made us feel like we weren't welcome to the breakfast that we'd paid for.

Plussat: Staff was exceptionally. Breakfast was also very good and the breakfast/sitting room was very cozy, along with great views. Rooms were clean and simple.

Miinukset: The only issue was the bathroom; a bit "underperforming". Suggest and upgrade to bathroom. Otherwise, well done!

Plussat: Location

Plussat: Fantastic spa pool. Location excellent and beds very comfortable.

Miinukset: Linen could do with an update but otherwise very comfortable. Locks need some work as the keys are hard to get in.

Plussat: It was spacious and clean and centrally located.

Miinukset: No WD in the unit but laundry easy to access on ground floor.

Plussat: I liked the staff, the location, the cleanliness and the comfort. Also had laundry room that was very convenient.

Miinukset: Bathroom was a bit outdated but was fine.

Plussat: Great location!

Miinukset: Very noisy. We could hear the people above and below us. Also, hot tub closes at 8 pm.

Plussat: Bed was amazing! Big space and great kitchen

Miinukset: Exercise facility on site would be great