Nice Hotel, Poor Customer Service
There was an incident on our floor with a rowdy guest banging on our door at 2 am. When we called the front desk, they said they were aware of the situation and hung up. When checking out the next day, they barely acknowledged it and said we were the only guests to complain and claimed the floor was full. It was impossible to get ahold of management after calling and leaving a message.
Very cool and romantic
The pool on the 16th floor was beautiful, the room and hotel had nice colors and mood lighting. The whole place was very sleek and modern.
Staying downtown was nice, but I'd recommend staying at midtown instead so you can walk around more. Cab fare gets expensive.
No hot water
It's clean modern looking and comfortable.
There was hardly any hot water. I took 2 cold showers during my 3 day stay.
The staff was excellent from the moment we arrived until check out. Comfortable bed.
Very clean and modern looking. Nice spot for couples or adult fun.
Very dark motif. very busy with non-guests but guess the marketing dept is heavy on the events
Made to feel unwelcome
The facilities and location
The way the staff stared and treated us as if we didn't belong there. It was a long three days.
The staff was extremely friendly and helpful. The room was amazing and clean. The drinks were too notch.
The weather...... But that's not your fault.
Great stay at the W
Great Concierge - Indira Wrick was extremely helpful and went above and beyond, Thanks!!!!
Cant think of anything I didn't like
I loved the decor of the rooms,it was very romantic and exciting.
I enjoyed the whole stay!!!!
W Atlanta Downtown sijaitsee keskustassa, ja Coca Cola -maailma ja Georgian akvaario 5 minuutin ajomatkan päässä. Käytössäsi on business center, limusiini- / town car -palvelu ja express-sisäänkirjautuminen.
Perustuu 1 596 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
|Atlantan kansainvälinen lentoasema Hartsfield-Jackson||14,1 km|
|Atlanta De Kalb/Peachtree||14,7 km|
|Atlanta - Peachtree||3,9 km|