|Austin–Bergstromin kansainvälinen lentoasema|
alk. 44 €
alk. 44 €
Näytä arvostelut, jotka mainitsevat
Infested with Bugs!
James, the courteous, helpful night staffer was wonderful. Even brought me a bike tire pump. Pretty room decor upon first appearance. Nicely updated, uncluttered design. Housekeeping management Maria did come to the room, and was very sweet and surprised by the bug issues.
Not joking. I awoke to 3-4 small and medium ROACHES + 1 small flying insect appearing between 2AM and 6AM, coming out in all different areas of this otherwise lovely looking room. Still cannot Believe it, but my pics confirm. Of course, I could not sleep in as originally planned and Had to vacate immediately/early before my full paid-for time. Feared for a while that bugs may have gotten into my belongings/suitcase. Could not afford any insects to appear during my business conference that day. Still shocked and grossed out. Have Never seen this before. Disappointed that I was lulled into a false sense of security by the remodeled look of room. Though I sprayed everything with Lysol disinfectant before falling asleep, as my momma taught me, I actually slept there. Did not discover a problem until I awoke about 2AM. Still can't shake how bold and comfortable these bugs were with light and humans. Manager did say I would receive a refund. When I inquired, he then offered a 50% discount on my next stay. (Wait for that.) He simply did not seem surprised. I am still waiting for refund past the 3-5 biz days he said it takes. Would have been best to refund me instantly, even if cash.
My stay was like extended but was relaxing
The front desk clerk Ms Gonzalez who was very customer focused
Personally I wish I could have stayed in room longer than the 11sm check out. That is company policy.
Room was clean, bed was comfy, breakfast was good value.
Mattress was slanted
Did not stay....would not stay. Rooms seemed clea
You get what you pay for
Frank Erwin Center ja Sixth Street sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 599 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
- Lyndon Baines Johnson Library and Museum 0,7 km
- Texas Memorial Museum 0,9 km
- University of Texas at Austin 1,1 km
- Bullock Texas State History Museum 1,8 km
- Elisabet Ney Museum 2 km
- Texas State Capitol 2,3 km