Bad Kleinkirchheim hotellia

Plussat: Food

Miinukset: Place where we have a table in the restaurant

Plussat: The whole hotel complex was thoughtfully laid out, everything was where you would expect it to be. The staff and managers were all extremely welcoming and helpful. The facilities for families was excellant. The food was faultless.

Miinukset: I did try and find fault but honestly I couldn't. The worst thing for me personally was on the cheese board (which was fantastically stocked) the grapes I would have preferred to be seedless. Petty, but when I was stuffing my face with cheese and grapes, I had to be mindful of the pips. Sad I know but its all I have.

Plussat: Beautiful and quite place, great breakfast and dinner. It exceeded our expectation. Very friendly and helpful staff.

Plussat: The location was perfect, a few steps away from the ski slopes. All of the staff were very kind. You have possibilty to take a half board, but it's not a need if you want only b&b. The range of the breakfast is luxurious and very delicious. Very good price/ value

Miinukset: I wasn't satisfied with the cleanless of the pool.

Plussat: Please write at least 15 words

Plussat: Nice, relatively spacey single room with sunny balcony. Excellent tasty breakfast and 5 course dinner made from great ingredients. Friendly and helpful staff. Large thermal pool.

Miinukset: It‘s not really a five star hotel anymore - it has come to age and feels a bit like an old school 5 star place with golden water taps, wooden ceilings and silver cutlery but will need renovation in the near future. Still a comfortable place though. WIFI was very instable and slow. The spa area was nice but a bit too small for a hotel of this size. Not really 5 star family hospitality as advertised, but still good yet partly unorganized and unexperienced service which becomes more and more the norm in Austria. Overall still a nice and solid 4 star vacation.

Plussat: Very good position, hotel facilities and high level of cleanliness.

Miinukset: High level culinary was expected for 5 star hotel and better choice of food for breakfast.

Plussat: Suite nice, spacious, clean Food good (with some major faux pas) Spa very nice

Miinukset: We didn't feel true hospitality, most of the staff was just nice, professional but we didn't feel welcome. We stayed in three different places in Bad Kleinkirchheim and Pulverer was the worst experience. 1. Atmosphere at dinner was rather stressful...staff wanted to serve each course as fast as possible so that we leave the restaurant as fast as possible 2. Jam had mold! No proper apologies 3. Main course was cold 4. Carpet leading to spa area was dirty and colours faded out (even in a youth hostel we would not expect such a carpet - see pics) 5. Likely the worst was after the owner asked if we were satisfied ..and we informed her about some of our concerns...she did not really react.

Plussat: Staff went above and beyond to make our stay perfect. Truly exceptional customer service! A lot of activities to choose from.

Plussat: Very good Hotel, excellent restaurant, comfortablle room and very big thermal service area. The kindness and the warm welcome received made our holiday even more pleasant.

Plussat: Wonderful hotel, family run for generations and you can tell! Every last detail is perfect. We were there with our two young children and they absolutely loved it. The rooms are spacious, the spa and restaurant excellent and the staff extremely professional. We will be back!

Plussat: The hotel was fantastic and the staff were beyond excellent Everything about the hotel made you feel welcome and comfortable

Miinukset: I can’t say anything that wasn’t perfect

Plussat: Very good Hotel, staff very friendly and helpful, Breakfast and Dinner very good. The hotel is well situated for hiking ,mountain biking and the Sauna,Swimming pool,and fitness room are all very good.

Plussat: Excellent staff. Afternoon snack was very nice and welcomed. Very nice additional activities (cheaper skiing passes, possibility of testing a Tesla car, masks during carneval). Very well run family hotel. I recommend it!

Miinukset: Kids beds were made from sofa and could be more comfortable.

Plussat: Breakfast and dinner was delicious. Pillow and duvet were soft, comfortable to sleep. The hotel was pleasant wellness, lots of saunas, plenty of drinks and nuts, dried fruit.

Miinukset: The hotel did not give us a discount card on ski rental, ski lifts, even though we were entitled to it. We learned it at the ski school. The hotel offered us a noisy smoking room upon arrival, although we had a non-smoking quiet room in the reservation. In the end we lived in a small room, there were no basic sanitary items in the bathroom and there were cobwebs at the ceiling in the room. The waiters were not pleasant.

Plussat: We loved everything about our staying. We'll come back for sure.

Plussat: It is a very nice hotel. Family friendly. Great breakfast. With a lot of choice. Great coffee. They also offer a snack from 1pm to 4pm. There are 3 menus to choose from for dinner. Which is also excellent. They have a large selection of saunas and a swimming pool. Very friendly staff. I recommend, we will come back for sure!

Plussat: Everything from the staff hospitality to the range of offers put on by the hotel was first class, along with the breadth of wellness facilities. Truly enjoyable holiday.

Miinukset: This is being very picky as everything was excellent but the hot tub was warm rather than hot. A good idea would be if the hotel arranged a visit to the Schnapps distillery that was almost opposite as it looked like it could have been a very interesting learning experience.

Plussat: Good price, very friendly staff, top service

Miinukset: None

Plussat: We enjoyed the carinthia high mountains atmosfere. Excelent place, for nature, mountain & sky lovers. Also sitable for honey moon and family as well. Quiet yet handy to reach place, enjoyed the SPA and get impressed by hospitality. Excelent service.

Plussat: The hotel stuff were very friendly and kind. They also have understending for young children. The swiming pool area is great for relaksation after skiing. I would again stay in this hotel another time.

Plussat: Good wellness facilities, polite employees, trout fishing was very OK ! The price for booking.com guests includes half pension which was not stated on website!

Plussat: As soon as you step through the door there is a calming atmosphere. The staff are all extremely pleasant. The food is lovely. From the door you can access lovely walks. The spa area is perfect, I particularly enjoyed the small out door pool.

Miinukset: It was a long walk for the nearest ski bus.

Plussat: Breakfast buffet was great, and dinners were wonderful! Senior restaurant staff were excellent. Good selection of wines and reasonably - priced wines of the week.

Miinukset: Uneven service - some apprentices need a bit more customer service training, but this didn't detract from overall experience.

Plussat: Great family hotel with very hospitable personal. Free lunch every day was a good surprise.

Miinukset: Even though rooms are non smoking, people are allowed to smoke on the room terrace. It is impossible to open the balcony door when neighbors next room are smoking on the terrace. So we had to suffer from hot air in the room or horrible sigaret smoke smell.

Plussat: Great staff, spa facilities, food.

Plussat: "breakfast", "dinner", and "pool"

Plussat: We spent a short break again at this superb place. We were particularly pleased with the service of Jana at the reception: very knowleadgable and full of helpful tips coupled with a friendly attitude. Also, the place is spotlessly clean. Highly recommend!

Miinukset: Liked everything.

Plussat: Nice hotel , friendly even for newborns. Good food, nice views.

Miinukset: pool might be a litle bit bigger.

Plussat: Wonderful staff, great service and fantastic food and fascilities

Plussat: location. cleanliness. breakfast.

Plussat: Hotel has really warm energy, staff is unbelievably kind and food is very good. It was interesting to observe their zero waste policy regarding food - I'm not used to that in hotels, but I'm still impressed.

Miinukset: Nothing not to like. Maybe just one heads up for families with small children - dinner is rather slow food (lasts for at least 1,5h), so it was quite challenging having a 2yo and 8mth kids by the table. :)

Plussat: Staff are very nice and welcoming. Food is plentiful and dinner menus are gourmet like (meat dishes are excellent, vegetarian less so).

Miinukset: Would have been nice to be able to use the sauna during the day also (it's on from 3pm) and a little longer pool and spa opening hours (until 8 or 9pm for example). Chldren playroom area could be enhanced. Some beds were squeaky (though comfortable!).

Plussat: Excellent breakfast with a huge variety to choose from, and very nice dinner. The room was spacious and the personnel very kind and friendly. It was a good stop in the middle of an alps road trip.

Miinukset: The hotel is and feels a little "tired". There are quite a few aspects who need to be reniewed, I think an overall restoration is needed. The pool and spa facilities are just ok.

Plussat: View & location& our room

Miinukset: Food was average quality - definitelly not 4* ( not even 3*) although we paid for half-board and hotel claims to serve for vegetariáns- It is not the case- eg last dinner was this proudly presented “tradional “ buffet and i was told to take side dish as my main course. The dinner time is Too short(18-20:00) if you are still in the restaurant even before 20:00 they are already preparing for next day so they will easily forget to serve you dinner. Spa & kids playground some upgrade & deep cleaning( you could find quite a few moldy places in spa). Way too expensive for what we’ve got and we will definitelly not come again Or recommend this.

Plussat: Nice location on the ski slopes, nice spa/pool kid-friendly, spacious room, friendly personnel.

Miinukset: Spa for kids should have access to tea area, parents with kids need to be pampered even more!

Plussat: a varied breakfast, hot and cold, also with lactose free products

Miinukset: Nice location, quiet, nice persons on reception.

Plussat: Great for Wellness getaway. Everything was nice and relaxing

Plussat: The visit at this hotel was by far my favourite. All of the staff was helpfull and kind - they even provided us with maps for hiking. Breakfast and dinner times are very flexible and the food is absolutely delicious. From the rich assortment of refreshing fruit, vegetables, meat and cheese delicacies, eggs on demand and much more at breakfast, to the midday snack of soup and salads, and last but deffinetly not least - dinner. Main course at dinner was always an interesting combination of flavours, every bite juicy and delicious. The antrees and salad bar was always packed with new interesting choices ranging from sea food, to vegetarian options, to cheeses and sauces. Our waiter was very welcoming and kept sure we weren't missing anything and always helped with choice of wine. I was celebrating my birthday and everyone took the time to wish me a happy birthday and made us feel very special. We were lucky enough to attend open kitchen night where we were met by the talented cheff and the kitchen staff - there were so many choices and we were lucky to taste their special Ipsmiller Schrattenberg Cabernet Sauvignon. The room we had, had a beautifull mountain view, a large balcony and everything in our room was to our liking. Hiking on the nearby hills was enjoyable and the scenery is just perfect. And I must not forget - our full body massages were very relaxing and enjoyable. I would recommend this locaiton and hotel to anyone looking to relax and become stress free in this fall time. We are considering also visiting in summer or winter time.

Miinukset: We have no complaints.

Plussat: The staff on reception were super friendly and helpful and restaurant staff also offered a personable experience. After 2 weeks sampling high-end hotels across the Alps, the personnel here were easily the pick of the lot. The Room, although a little dated, was very spacious, clean and comfortable. Spa facilities/options were great and meals above expectation. Overall a great experience and superb value.

Miinukset: Hotel is a bit dated but bit clean and still great value for money.

Plussat: very nice place to spend a week end with the familly.

Miinukset: Did not apprecaited the extra 20 Euro per person asked in order to use the Spa on our departure day at the hotel. Based on the price paid this is not acceptable.

Plussat: Very nice peolple and well organized for children.

Miinukset: The breakfast starts to late , only from 8 a clock on the morning !! Its very late on a ski hotel , you should chanege it !!!

Plussat: Location Staff Amazing food Wonderful owners

Plussat: Very friendly staff, great variety of food, spacious and very clean rooms, often extra things like welcome cocktail, Austrian delicacies etc. Also nice and quiet pool. Close to many hiking places and nice village. Karntern card was included and very handy - we saw many things we may not have visited if we didn’t have the card.

Miinukset: Everything was excellent!

Plussat: Quiet, with complete facilities and good food

Miinukset: It still needs a bit of renewal, but it seems like it’s on its way

Plussat: The owner is very commited always around the guest. He was working together with his staff. He apprecates his return guest very much. The dinners are very well planned and artistic.

Plussat: Breakfast was delicious with plenty of cereal and local products. Location of hotel is very good, very quiet and 5 minutes walk from thermal. Clean and comfortable room! Great location, polite and friendly staff! We very liked spa in the hotel is great with various sauna and own pool!

Plussat: Everything was superb.

Miinukset: Nothing

Plussat: Nature around the hotel

Miinukset: Price and additional cost for child under 3

Plussat: We liked everything. The location,the cleaniness,the spa,the staff... If we ever go to Bad Kleinkirchheim again,we would definetelly be staying here.

Plussat: athmosfere, very kind staff, beautifull room, services, selection of food,

Miinukset: I missed just dance music.

Plussat: Good food

Miinukset: /

Miinukset: If you pay with a credit card, they drop the percentages without notifying you in advance.

Plussat: comfortable, clean and big rooms

Plussat: - Location is excellent - Breakfast is excellent - Helpful and friendly staff - Kids play area is excellent. The hotel have a designated staff teacher to engage kids mind in productive activities. My kids wouldn’t even want to leave the hotel and they keep insisting to take the miss home with us. - Free parking and free internet - Beautiful location and beautiful view. - Extremely relaxing ambience. - Beautiful indoor swimming pool.

Miinukset: - We stayed in two rooms the furniture were too old. - The bed and pillows were very old and not comfortable at all. it was the worse pillow I have ever had, I was having neck pain from the pillows. I hope they will change them soon. - Internet connection in the room is not good at all. The staff installed a router for us in the room but the connection was bad. - TV screen is very old and there’s no English channels and the connection is bad and there is no channels options if you only speak English. - I did not like the bathroom setup. There’s two separate rooms one for the toilate only and one for the shower and sink. They should have them both in one area or they could add a small sink near the Toilate for hygiene requirements.

Plussat: The cosy atmosphere, comfortable spacious room, beautiful views

Miinukset: Unskilled staff in the restaurant, it was specially apparent by the breakfast, too much running with low efficiency

Plussat: Hotel has a very good location. You can ski in and there is a perfect hotel shuttle to get you to the ski lift. Hotel staff are very professional and food is on very high level.

Miinukset: Hotel furniture is a bit old but very well maintained. It looks like a vintage hotel from 90’s.

Plussat: The food was excellent, the staff was very helpful and friendly.

Miinukset: The furniture, pool, saunas needed to be renovated.

Plussat: Big and beautiful pool. The hotel is located in a picturesque place.

Miinukset: They withdraw deposit of 250Eur from my VISA card but they didn,t reduce it from my final bill. I still requsting them to refund my account for this extra billing. They are not responding. It looks that I have to sue them!

Plussat: The pool and jacuzzi were excellent and there was a wide range of treatments on offer. Breakfast had a huge variety of superbly fresh food on offer. There was also a lunch buffet from 2pm until 4.30 - perfect for returning from walks in the mountains.The location was beautiful - close to lifts and footpaths, with lovely views from bedrooms. Soft drinks were free from the minibar. Staff spoke good English and were always extremely helpful.

Miinukset: The standard rooms were in need of some updating. The wine was rather expensive.

Plussat: The staff of the hotel were exceptionally polite and very helpful with anything we needed. The room itself was very comfortable and had a great view! Additionally, the food was delicious and plentiful for both breakfast and dinner! All in all, it was an absolutely great time!

Plussat: good hotel, friendly staff. clean rooms. nice wellness and pool

Plussat: Very friendly staff Tidy and clean rooms. Nice dinner and excellent breakfast.

Miinukset: Wellness area looked a bit dated and the Finnish sauna was not running when I was there.

Plussat: Excellent food - maybe too much :-) Extremely kind behaviour of the staff, especially the weitresses. Very comfortable hotel. I enjoyed my stay very much.

Plussat: No smoking area, that´s great. Friendly staff. Great place for familys with children.

Plussat: childern friendliness

Plussat: Good breakfast, kind staff, good beds, cleanness

Miinukset: Family room (two separated rooms with bathroom): furniture from the eighties, heating from the sixties (towels were still wet after 24 hours), wifi not available in the rooms (probably because of the thick walls, but in this case there should have been a repeater in every room)

Plussat: We received a very warm welcome. The owner is a motorbike nut so came outside to look at the bike and ask about our tour plans. We were given a discount card on arrival which came in handy the following day for tolls and cable car rides.

Miinukset: Bad smell in house, very bad quality of towels, old

Plussat: Nice and comfortable room, very friendly owners, very good breakfast, good location close to Romer Bad and cable car.

Miinukset: Nothing to say.

Plussat: Small hotel with very good breakfast and dinner. Spa is rather small but very quiet and relaxing with 3 saunna's, outdoor heated pool. It was very relaxing place to stay. Staff was very helpfull and nice

Plussat: Very nice and helpful staff, they were superb kind! Always smiling and helped us with everything what we needed. Surrounding of hotel is nice and it is only few steps across the road and you can get on bike/walking trails. Supermarket is 2 minutes by car and few minutes from hotel are some restaurants and one sport bar which has open till 2 am. Beds and pillows are very comfortable and we slept very well.

Miinukset: Unfortunately food need improve. Breakfast were quite ok, there were a lot of everything for everyone but dinners were poor in quality. Our room was smelt from cigarettes, not too much but was :( All and all rooms would need renovation soon...

Plussat: Everything was perfect.

Miinukset: Nothing

Plussat: Fantastic little hotel! We had fantastic stay! Dinner is delicious!!!

Plussat: The location is great, right next to the ski lift (cca 3 min walk), staff is very friendly, you can buy ski passes at the front desk, wellness&spa facilities are great, everything is very clean

Miinukset: Rooms need a bit of updating , breakfast buffet could be better

Plussat: The staff is really nice and helpful. Wellness is spacious and clean. Dinner was delicious every evening.

Miinukset: -

Plussat: Friendly and helpful staff, good selection of food, wide variety of leisure facilities, ski pass available at hotel reception

Miinukset: Sauna only open for 4hrs a day, relaxation area too chilly, hotel too quiet after 8-9pm (staff leaves)

Plussat: Pet friendly pansion! Nice stuff! Good breakfast

Miinukset: Outside of Bad KK

Plussat: The breakfast was very good, the view is fantastic, and the centre of Bad and the ski resort is walking distance, 5 minutes to and 10 minutes back (the skis and boots can be left at the kaiserburg base station ski deposit for 17 euros for 4 days). The lady of the hotel was very kind and helpful.

Plussat: The owner Sonja is very energetic and nice person!

Miinukset: They dont accept a bank cards, cash only

Plussat: Very nice clean room with a beatiful view Just to need use a car to get to cable car

Miinukset: Nothing

Plussat: A nice property set on a hill with beautiful views. We stayed just for one night on our way to Italy. The host kindly stayed up for us as we arrived quite late. The room was functional and clean. As was the bathroom . My only suggestion is to remove the wall to wall carpeting, which smelt musty. The breakfast was fresh and plentiful. The landlady was very welcoming and friendly. She speaks both English and German.