Baden-Baden hotellit lähellä Staatliche Kunsthalle

Plussat: Very friendly people, good breakfast and beautiful surroundings

Miinukset: Too bad the pool was temporarily closed dor cleaning.

Plussat: An exceptional experience—luxurious spa retreat with every amenity. The staff was professional and accommodating. Grand hotel!

Plussat: Everything is perfect !!!!! Staff are friendly and very helpful. I came to visit Kleopatre, the adorable cat of the Hotel and had a lovely relaxing time in this wonderful hotel , walking in the garden enjoying the beautiful nature, breathing the pure fresh air under the sunlights ... Hope to come back another time in the Autumn time . Thank you so much for the great service !!

Miinukset: Unfortunately the pool was not very clean. I used the pool two non-consecutive days and the same small pieces of trash was in the pool each time. I wonder why it was not checked frequently.

Plussat: It was a huge treat. The facilities were exceptional and very well maintained. The staff were very friendly, helpful and spoke more than one language. the attention to detail was noteworthy in all areas.

Miinukset: The breakfast options tended to be very pricey. Otherwise there was nothing not to like.

Plussat: Perfect and beautiful. Congrats for all the staff. A wonderful experience!

Plussat: Excellent service and property

Plussat: Breakfast was very good. Dinner at Moriki was also good but not up to the same standard as Moriki in Frankfurt. Because i go there often i was a bit dissapointed.

Miinukset: Check-in and -out took long because of the way the set it up.

Plussat: Very customer oriented experience, the restaurant was excellent, breakfast was rich and of superb quality. Spa inside the hotel was an add-on for a family with a child, the outdoor heated swimming pool being the highlight.

Miinukset: During our stay 1 of the 2 elevators came out of order, resulting in some long waiting queues.

Plussat: The view of the bar and the staff was kind and very helpful The pool outside as well as the wellness part. It's a pity that there are not many sit for resting The hotel rooms are spacious and beautifully decorated

Miinukset: The breakfast is not ideally place as it placed on the way and the value for money is not given

Plussat: very modern, superb Hotel with Style…! The Food in the Hotel was excellent; Breakfast and Dinner totally unbeatable...!! Very friendly staff; the smile and like to help where ever they can...!! :-) The Minibar is insane...! :-)

Miinukset: Price is a bit high...! Especially the Breakfast is too expensive and should be included in the Room Rate...! Reachability of the Parking Garage Entry is a Nightmare...! I don't like People in swim suits crossing the RoofTop Bar to get to the Pool...!

Plussat: everything about this hotel is just perfect location,view ,room design and facilities ,staff ,hotel decor everything

Plussat: All is fine

Miinukset: Nothing

Plussat: Very good location in centre. Friendly staff, good breakfast. Well maintained hotel, good size rooms. My wife enjoyed the massage in the spa.

Miinukset: The fitness room could do with a bit more equipment. Also the swimming pool was too warm for me.

Plussat: the personnel was very professional and nice. the bed in the room just super comfortable. the spa was ok,but one of the two saunas was not working. we stayed there one night and it was ok but I would not spend more than one night as the facility does not justify the price.

Miinukset: breakfast for 28 Eur per person was just not justified. for this amount of money you would expect at least a glas of prosecco / champagne. the omelette was almost burned and the cheese sort of Lidl one. 20 eur per night for parking is just not fair.

Miinukset: When our family of 5 arrived to check in after a long drive from Austria. I was first told by reception that there was no record of our booking,, we all felt very unwelcome, then he could only find a booking for 3 people and not 5 people , this was despite offering to give him the booking reference number, eventually he sorted out a room for us but we needed to ask specially for the sofa bed to be made up into a bed. We were also told that the swimming pool closed at 8pm. The air conditioning in the 2 rooms did not cool down the rooms which were very hot, we tried opening the windows but there was a metallic knocking noise outside so had to close them, due to the heat it was very difficult to sleep. For a very expensive 5 star hotel in Baden Baden we all felt this was a very dissapointing stay and certainly we would not reccomend anyone staying here until the Hotel sorts out its hospitality and booking issues. The breakfast was adequate but not to the usual international hotel 5 star standard . All in all a very disappointing stay which will be remembered by my family for all of the wrong reasons.

Plussat: Clean,beautiful hotel and rooms. Excellent breakfast.

Miinukset: Massage service was poor (we booked for 50 minutes, were charged for a longer massage and didn’t receive any information about this before commencement of the service). Small spa, not many chairs in the room to rest after using the sauna. Overpriced hotel (parking expensive, room rates are high).

Plussat: Family room was very good. Very spacious and comfortable.

Miinukset: Quality of breakfast was very poor. It looked nice, but actually hams and cheese were dried and also others were not tasty.

Plussat: I've stayed in this hotel twice before and I can only second every word of my previous reviews, this hotel is absolutely and without a doubt designed for anyone to have absolutely the best travel experience ever! I was happy to be back and enjoy another stay in an immaculately kept - extremely spacious - room, all amenities provided. A very cosy and comfortable Kingsize bed gives you an extremely good night sleep. And when you sleep with your balcony door wide open as I do, waking up in the morning to the birds chirping in the trees outside was an extra bonus. The cleanliness of all areas of the hotel was and is impressive to say the least, starting with your own bathroom as well as the rest of the premises. The Buffet breakfast was again more than you could have hoped for, very delicious in every way ... freshly cooked eggs of your own choice, fresh Orange-juice as well as a hot & cold buffet with a wide range of excellent cold cuts, cereals, fruits, cheeses, marmelades and jams as well as freshly baked pastries, croissants, cakes etc.! The room-service was also top-notch!!! This is a place where you can see a team at work and all ready to go the extra mile to make a visitor welcome in every single way. Top marks all round and I will certainly recommend this hotel again and again. Value for money is excellent!!! Fantastic stay overall and I look forward to stay here again next March!

Plussat: Todella kaunis ja viehättävä hotelli. Tilava huone.

Miinukset: Huoneessa oli ampiaisia

Miinukset: My family and I, a family of six adults, were very insulted by the treatment we received from one of their staff when we arrived to check-in. When we parked our car outside the hotel lobby to drop-off our many luggages for check-in, one of their staff came out to talk to us. At first we thought she was greeting us or offering us help to bring the luggages in, unfortunately the staff condescendingly informed us that the hotel has "no asian group bookings today" and we have gotten the wrong hotel. As she spoke to us slowly as if we were couldn't understand english, she stood between us and the door with us on the sidewalk with our many luggages looking as if we were rejected from the hotel. To assume & insist that we had gotten the wrong hotel before we had the chance to come to the front desk and told them of our reservation is very rude and degrading - the worst treatment we have ever received by a hotel front desk. No apology was made to us when I told her we were at the right hotel and showed her my proof of reservation. The rooms are huge but not equipped with a suitable heater for a room that big - making it very cold in the winter. There's no minibar, kettle, coffee or tea in the room. Tea and coffee is provided downstairs at the lobby which causes inconvenience whenever we want a hot drink in our room. The chandelier in the room was falling out from the ceiling. The only thing this hotel is good for is their location. Definitely WOULD NOT RECOMMEND to anyone.

Plussat: proximity to the bath houses and the historic downtown

Miinukset: When I reserve a large double bed, I expect a large double bed, not two small beds pushed together with a huge gap in the middle. Not at all the same level of comfort. A very disappointing experience.

Plussat: Location is great, beds comfortable, good size rooms

Miinukset: Noisy floors, no parking availability, cleaners trying to get in the room too early on the weekends, as well as use hoover in the corridor waking everyone up! Time of cleaning is important for comfort of the guests! Hairdryer was dirty and very hot. Juices are watery at breakfast, no fill up of many items

Plussat: Monipuolinen ja runsas aamiainen. Huone perussiisti.

Miinukset: Hotellissa vain yksi pieni henkilöhissi. Välillä piti kulkea rapuissa, kun ei jaksanut odottaa. Asuin 4. kerroksessa.

Plussat: Good location and more important very friendly and helpful staff.

Plussat: Location in the centre, close to termal baths. Very good breakfast. Complimentary water in the room and tea-coffee in the lobby. The hotel provide with bathrobes and big towels for termal pool. Beautiful designe of the hotel.

Miinukset: no minibar in the room, no pool or sauna in hotel

Plussat: The staff upon arrival were really friendly. We were upgraded to an amazing suite. It was so big and the bed was so comfy.

Miinukset: Nothing

Plussat: Fantastic location, beautiful old building, park area

Miinukset: Advertised as a hotel with an adjacent parking. True. But- Reservations are not possible, so you have to come really early, otherwise you have to park somewhere else and drag your luggage etc almost for a half of a kilometer up the hill. Nah..I’m good.

Plussat: - Location is perfect - You can ask the reception to provide you with towels to go to the Caracalla Therme nearby) - the room and the bed were super comfortable - the breakfast was delicious

Miinukset: - the access to the Parking is not easy, but you won’t need your car once parked

Plussat: The Hotel is beautiful and in a fantastic location with excellent breakfast staff and service

Miinukset: No English tv movie channel not just news channels. No tea and coffee making facilities. Four star hotel should give free water in room. Pillows very soft and uncomfortable

Plussat: Comfortable and quiet room. Great breakfast.

Miinukset: The white curtains on the windows don't make the room dark enough for sleeping .

Plussat: Fantastic!

Miinukset: Excellent hotel, just a minute walk from the station. Room is outstanding. Great swimming pool, spa, tennis, squash, and gym (one of the best I've seen at hotels). Did not try the restuarant, but the locals told me it's one of the best in town.

Plussat: Excellent breakfast. Location of hotel very central. very practical for anybody coming with bus from the train station. Room very big and comfortable. Same holds for bathroom. I would definitely choose this hotel again.

Plussat: Good breakfast and close to the centre.

Miinukset: A little old.