Hotel D Sintra

This hotel was a disappointment and the star rating was misleading.

Not at all a 4 start hotel and it being across the street from the beach doesn’t warrant this high rating. Parking costs extra, we were told the car would be in a garage, it wasn’t - they had it by the entry the entire time with people passing with bags/suitcases and beach items. When leaving and loading the car they didn’t pull it up to the entrance, we had to load it outside in the cramped space making sure not to hit any other cars with our bags or door. Also had to drive our own car out of that mess. The room was a big disappointment. The air conditioning I had to manually open the vent and position it by hand (the remotes for the ac and tv were very dirty and sticky too). The outside a/c unit was extremely rusty and dirty (attached photo to the review) and very noisy. The tap in the bathroom was constantly dripping. The water early in the mornings and late at night is dark brown in the sinks!!!! Breakfast was just average. Given that this is Brazil you would think at least the fruit would be fresh but no. The juices offered also tasted artificial and watered down. Selection was mostly cakes and breads but nothing really of substance. At check out, give the key cards and then hand them the beach towel cards and count them out as you hand them over. I gave the keys and towel cards back in the same envelope and the man tried to tell me I was missing a towel card (they charge you for it if you are). I wasn’t. I know ratings and expectations need to be adjusted depending on where you are traveling but this hotel was a huge waste of money and disappointment (I spent a month travelling through Brazil).

The location.

The hotel is old, looks ugly and they pay no attention to details. Maybe typical in Brazil, but in the US most motels have better rooms and facilities. The breakfast has lousy, cheap offerings, delivered in a large room again with no charm or comfort.

Location

The mattress is horrible and staff a little bit rude. The breakfast is not good as well.