Balneário Camboriú hotellit lähellä Santa Ines Church

Plussat: Locations and rate

Plussat: Location, good parking

Miinukset: Internet is not that good

Plussat: Location Free parking Swimming pool

Miinukset: I booked a room for 1 adult and 1 child. Once I reach the Hotel they made me pay a extra R$210 for my 9 years old child, they said she is considered adult which I thought is absurd.

Plussat: Close to main roads

Miinukset: There is no commerce nearby

Plussat: Good bed, good breakfast, very well located

Miinukset: Very noisy street specially in the evening when on 1st floor, very small bathroom, lack of plugs (only one in the bedroom), very small safe (not possible to put a computer) with a key - not electronic-, impossible to hang clothes (even shirts) in the closet as it is too small!

Plussat: I was visiting in winter so the heated pool and jacuzzi were very much appreciated. The hotel is very close to an active area of the beach, about a block away. Buffet breakfast was good with a nice selection of cakes, fruit, cereal, breads, eggs and meats.

Miinukset: Room was small and spartan. Ok if you are not planning to spend too much time in the room itself. Hotel staff speaks NO English.

Plussat: The experience was very good overall, and we are very likely to come back.

Miinukset: The baby carriage didn't really fit in the room, but that was because they had very nicely put an extra baby bed for my little daughter.

Miinukset: Staff doesn't speak English

Plussat: Everything

Miinukset: Nothing

Plussat: Location

Miinukset: Airconditions in rooms are 20 years old. Very loud and not pissible to sleep with them on. We had to change the room after a sleepless night. Hotel downgraded the room with no compensation. Noone speaks english.

Plussat: Nothing

Miinukset: Very small room

Plussat: Location

Miinukset: The mattress is horrible and staff a little bit rude. The breakfast is not good as well.

Plussat: The execptional location!

Miinukset: The toilet in the apartment is needing some mantenance, as well as the safety box (rusted...)!

Plussat: Location. Very close to various restaurants and right in front of the coast

Miinukset: Comfort. Rooms are "cold", not very cozy

Plussat: Everything.. The staff was very friendly. Good view to the ocean. Was to good. And the breakfast, incredible..!

Miinukset: Nothing

Miinukset: The noise in the next rooms are so loud. People dont respect the hour. One of the guests call the police to quiet them. I have the same problem. I think that must have an warning on the elevator, room, in order the guests respect the late hour and the sleeping time.

Plussat: Excellent location!

Miinukset: Lovely!

Plussat: The room, the lobby room, the breakfast saloon

Miinukset: The swimming pool

Plussat: Nice room, awesome swimming pool, nearby supermarkets and not too far from the beach.

Miinukset: Reception cannot speak English. I got some pretty hard for communicate or request something.

Miinukset: The hotel was on construction and it didn’t was informed on check-in.

Miinukset: The sink faucet was horrible.

Plussat: * Good location, few meters distance from the beach; * Good breakfast.

Plussat: Breakfast is very good, room is clean, amenities in the bathroom.

Miinukset: Swimming pool could be bigger

Miinukset: Room cleanliness was horrible

Miinukset: Size of the rooms

Plussat: Nice design, especially the bar/restaurant, lobby, great breakfast, friendly staff, good service

Miinukset: Smell in the lobby and in the room, room very simple and small, view from the room just to the next buildings

Plussat: Locations is quite convenient, close to the seaside but not too central as to be noisy.

Miinukset: Hotel is kind of a refurbish building, it has its disadvantages. Moreover, internet connection was difficult to get and hold.

Plussat: Location was good, bed was comfy, breakfast was perfect. Staff was very nice and polite.

Miinukset: Room are too small for the price we paid. I was charged 2 times ( 5 days before we arrived and did pay again on arrive), did made a complaint and still waiting to get my money back. There is not training facilities so we were send to a gym near by, wasn't open until 4pm and we went to training early in the morning, after we back to the hotel they recommended us to go to another gym very far from the hotel. So could training at all.

Miinukset: The Lobby toilet does not have correct ventilation , and vents through their own doors to the lobby. There is an air conditioning unit mounted right on top of the toilet entrance , therefore sucking air from the toilets and forcing odors into the lobby. The lobby is pressurized with toilet smell , creating upset stomach to the guests ( reception clerks are use to that every day toilet smell ). Furthermore , the restaurant is adjacent and also a recipient of the upsetting odors. A second toilet vents directly to the restaurant contributing to raise the odors level in case the main toilet is not enough

Plussat: It was a good hotel but we had an horrible experience without any successful answer from the staff, so we decided to change hotel and leave.

Miinukset: Strong smoke smell within the room. Lousy people during the night which gave us a poor sleeping.

Plussat: Friedly and nice place to go with family. You must reserv with antecedent.

Miinukset: Localizationk

Plussat: Location

Miinukset: Young and unexperienced staff AC not working before technician came to resolve it Same thing with the safe

Plussat: Everything was excellent!

Miinukset: Breakfast time was very crowded and hard to get food

Plussat: Very good location

Miinukset: EXTREMELY noisy housekeeping

Plussat: Very conviniente regarding location. I did not like the staff thu However a good place to have 3 days vacation The rooms are good not great They have a funny smell of damp But you will get over it All and all it is an average good place

Plussat: Location and the cleaness

Miinukset: Lack of maintenance on the gym. Air conditioner is very noise and weak cold power Breakfast is poor and lack of creativity ( after 3 days became very tired eating the same thing). Rooms are not well isolated and everyone can hear everything from the neighbor rooms

Plussat: My fiancé and I stayed at Mercure from January 3-5, 2016. The beachfront location was outstanding. You are 30 seconds to the beach from the moment you exit the hotel.

Miinukset: I usually don't read into these reviews much because I think most people are overly angry when they don't need to be. But this was a very subpar trip and so I am posting a negative review for the first time. We arrived in our room and everything seemed to be satisfactory at that point. We went to the beach and returned a few hours later, and from that point on our room smelled like smoke throughout the rest of the trip. We tried to have breakfast the next day, which we thought was including but was not. (This may have been our fault for not realizing it.) However, my fiancé said that at check-in we were told breakfast went through 11AM. We arrived at 10:15AM, and were turned away as breakfast stopped at 10AM. I left the Do Not Disturb sign on our room because we were only there two days and would not need new towels or any cleaning in the room. While we were gone, the maid entered anyway. She took our bath towels and replaced them with the rough pool towels. But I am really angry at the principle that the maid entered the room while the Do Not Disturb sign was on anyway! This is ridiculous! In addition, a lightbulb socket was left empty by the staff and a valve to open the window was loose. The A/C temperature could not be adjusted. There had been some leakage from the A/C at one time and the wood surrounding the A/C was warped. (These are more minor issues, but these issues should never be seen at a place that strives to be a four-star hotel.) We brought the issues to the attention of the woman who checked us out of the hotel. She made note of the issues. No discount was offered. At US $150, this was the most expensive hotel in town and I selected this one because I wanted to show my fiancé to have a four-star experience. We received a two-star experience and I should have booked my next choice for hotel, which would have been one-third of the price.

Plussat: Localition, for sure.

Miinukset: They don't have a iron in the rooms.

Plussat: All the experiemce provided by the hotel was excellent, truly recommend the place, and will stay there if travelling to camburiu again

Plussat: The pools and the bedroom

Miinukset: The acustic is terrible! You can hear the room next to yours talking!

Plussat: Very good location

Miinukset: Breakfast

Plussat: Location

Miinukset: Everything was okay

Miinukset: The gym does not exist