Balneário Camboriú hotellit lähellä Sao Sebastiao Church

Plussat: The large size of the accomodation we got for 4 people.

Miinukset: I thought the swimming pool should have a transparent ceiling and be indoors. The weather is not warm the whole year long so we could not enjoy the pool.

Plussat: The Hotel is very very well located, just 1 block away from the beach and main stores. breakfast is very good and dinner ( payed) is served in a restaurant in the lobby..Very good and very affordable.

Miinukset: The wifi is TOO slow. For sure they can improve that.

Plussat: Location

Miinukset: Value for the money, Staff issues, restaurant of medium quality

Plussat: The breakfast.

Miinukset: Room was small, and bathroom even smaller.

Plussat: The hotel facilities. Good breakfast. Location.

Miinukset: Definitely, NOT a 4 stars hotel. More like a 3 stars. The bed was not comfortable. Old room with some changes to look better but it didn't work. The TV channels had bad images.

Plussat: Breakfast and location.

Miinukset: Bed was not comfortable.

Plussat: Location was great. Breakfast was very good. Staffs at the restaurant were very polite.

Miinukset: The arrogance of some staff at the reception was unbelievable. Roon was too small. I need to ironing my shirt and was send near to the reception, to a corner, where I could do it ( I took of the shirt and did the job, shirtless, to appreciation of some staffs and gest near by). Never again I will stay at this place. Ever.

Plussat: A good breakfest.

Miinukset: The smell of the sheets.

Plussat: because, is a hotel with a nice location, a nice Price. The breackfast is good and the Staff is very nice.

Miinukset: Maybe, the bathroom in the rooms needs an update. It's need better air.

Plussat: the rooms have been recently renovated and are as new.

Miinukset: The windows don´t have noise control and the outside is very noisy. It would be nice if they change the room windows.

Plussat: Location was so convenient

Plussat: Location, friendly staff

Miinukset: Totaly overprized! Was more like bed and breakfast... we had 4 beds in our room!

Plussat: * Good location, few meters distance from the beach; * Good breakfast.

Plussat: Breakfast is very good, room is clean, amenities in the bathroom.

Miinukset: Swimming pool could be bigger

Miinukset: Room cleanliness was horrible

Miinukset: Size of the rooms

Plussat: Nice design, especially the bar/restaurant, lobby, great breakfast, friendly staff, good service

Miinukset: Smell in the lobby and in the room, room very simple and small, view from the room just to the next buildings

Plussat: Locations is quite convenient, close to the seaside but not too central as to be noisy.

Miinukset: Hotel is kind of a refurbish building, it has its disadvantages. Moreover, internet connection was difficult to get and hold.

Plussat: Location was good, bed was comfy, breakfast was perfect. Staff was very nice and polite.

Miinukset: Room are too small for the price we paid. I was charged 2 times ( 5 days before we arrived and did pay again on arrive), did made a complaint and still waiting to get my money back. There is not training facilities so we were send to a gym near by, wasn't open until 4pm and we went to training early in the morning, after we back to the hotel they recommended us to go to another gym very far from the hotel. So could training at all.

Miinukset: The Lobby toilet does not have correct ventilation , and vents through their own doors to the lobby. There is an air conditioning unit mounted right on top of the toilet entrance , therefore sucking air from the toilets and forcing odors into the lobby. The lobby is pressurized with toilet smell , creating upset stomach to the guests ( reception clerks are use to that every day toilet smell ). Furthermore , the restaurant is adjacent and also a recipient of the upsetting odors. A second toilet vents directly to the restaurant contributing to raise the odors level in case the main toilet is not enough

Plussat: It was a good hotel but we had an horrible experience without any successful answer from the staff, so we decided to change hotel and leave.

Miinukset: Strong smoke smell within the room. Lousy people during the night which gave us a poor sleeping.

Plussat: Friedly and nice place to go with family. You must reserv with antecedent.

Miinukset: Localizationk

Plussat: Location

Miinukset: Young and unexperienced staff AC not working before technician came to resolve it Same thing with the safe

Plussat: Everything was excellent!

Miinukset: Breakfast time was very crowded and hard to get food

Plussat: Very good location

Miinukset: EXTREMELY noisy housekeeping

Plussat: Very conviniente regarding location. I did not like the staff thu However a good place to have 3 days vacation The rooms are good not great They have a funny smell of damp But you will get over it All and all it is an average good place

Plussat: Location and the cleaness

Miinukset: Lack of maintenance on the gym. Air conditioner is very noise and weak cold power Breakfast is poor and lack of creativity ( after 3 days became very tired eating the same thing). Rooms are not well isolated and everyone can hear everything from the neighbor rooms

Plussat: My fiancé and I stayed at Mercure from January 3-5, 2016. The beachfront location was outstanding. You are 30 seconds to the beach from the moment you exit the hotel.

Miinukset: I usually don't read into these reviews much because I think most people are overly angry when they don't need to be. But this was a very subpar trip and so I am posting a negative review for the first time. We arrived in our room and everything seemed to be satisfactory at that point. We went to the beach and returned a few hours later, and from that point on our room smelled like smoke throughout the rest of the trip. We tried to have breakfast the next day, which we thought was including but was not. (This may have been our fault for not realizing it.) However, my fiancé said that at check-in we were told breakfast went through 11AM. We arrived at 10:15AM, and were turned away as breakfast stopped at 10AM. I left the Do Not Disturb sign on our room because we were only there two days and would not need new towels or any cleaning in the room. While we were gone, the maid entered anyway. She took our bath towels and replaced them with the rough pool towels. But I am really angry at the principle that the maid entered the room while the Do Not Disturb sign was on anyway! This is ridiculous! In addition, a lightbulb socket was left empty by the staff and a valve to open the window was loose. The A/C temperature could not be adjusted. There had been some leakage from the A/C at one time and the wood surrounding the A/C was warped. (These are more minor issues, but these issues should never be seen at a place that strives to be a four-star hotel.) We brought the issues to the attention of the woman who checked us out of the hotel. She made note of the issues. No discount was offered. At US $150, this was the most expensive hotel in town and I selected this one because I wanted to show my fiancé to have a four-star experience. We received a two-star experience and I should have booked my next choice for hotel, which would have been one-third of the price.

Plussat: Localition, for sure.

Miinukset: They don't have a iron in the rooms.

Plussat: All the experiemce provided by the hotel was excellent, truly recommend the place, and will stay there if travelling to camburiu again

Plussat: The pools and the bedroom

Miinukset: The acustic is terrible! You can hear the room next to yours talking!

Plussat: Tough to say something positive about the place. The gym is not so bad, I guess

Miinukset: Everything. This hotel should decide if they want to market themselves as a 4 star hotel, case in which they need to refurbish asap, or as a 1-2 star hotel, case in which they can keep things as is, except for the price. They should not charge as a 4 star and deliver 1 star service. More than one time I had to "invade" the hotel's kitchen to grab myself a drink, since the staff was nowhere to be seen. Parts of my room were dirty. The queen/king bed was that cheap trick of putting together two below average single bed. The room was clearly decorated / furnished with the cheapest materials and styles.

Plussat: Very Confortable room. Excelente Breakfast included , one of the best we experienced. Very Good facilities , pools Sauna, Restaurant

Miinukset: ---------------------------------------

Plussat: The facilities and the location. Also the staff was very helpful.

Miinukset: The internet in the room was not working

Plussat: The location is great. The staff is very helpful and breakfast has great options!

Miinukset: No dislikes.

Plussat: Spa bath was broken (which made room much more expensive), took 2 days to move me to a new room, I heard other guests had same issue.

Miinukset: I would like to have a partial refund due to the broken spa bathtub.

Plussat: Almost all

Miinukset: The park was not free

Miinukset: Our room smelled of sewer gas. Opening the windows helped but the smell would come back when they were closed. When we informed the front desk there wasn’t much they did besides spraying some sent to temporarily cover up the smell.

Plussat: Every thing

Miinukset: Notting

Plussat: Location

Miinukset: Everything was okay

Miinukset: The gym does not exist