Balneário Camboriú hotellit lähellä Almirante Tamandare Square

Plussat: The large size of the accomodation we got for 4 people.

Miinukset: I thought the swimming pool should have a transparent ceiling and be indoors. The weather is not warm the whole year long so we could not enjoy the pool.

Plussat: The Hotel is very very well located, just 1 block away from the beach and main stores. breakfast is very good and dinner ( payed) is served in a restaurant in the lobby..Very good and very affordable.

Miinukset: The wifi is TOO slow. For sure they can improve that.

Plussat: Location

Miinukset: Value for the money, Staff issues, restaurant of medium quality

Plussat: The breakfast.

Miinukset: Room was small, and bathroom even smaller.

Plussat: The hotel facilities. Good breakfast. Location.

Miinukset: Definitely, NOT a 4 stars hotel. More like a 3 stars. The bed was not comfortable. Old room with some changes to look better but it didn't work. The TV channels had bad images.

Plussat: Breakfast and location.

Miinukset: Bed was not comfortable.

Plussat: Location was great. Breakfast was very good. Staffs at the restaurant were very polite.

Miinukset: The arrogance of some staff at the reception was unbelievable. Roon was too small. I need to ironing my shirt and was send near to the reception, to a corner, where I could do it ( I took of the shirt and did the job, shirtless, to appreciation of some staffs and gest near by). Never again I will stay at this place. Ever.

Plussat: A good breakfest.

Miinukset: The smell of the sheets.

Plussat: Friedly and nice place to go with family. You must reserv with antecedent.

Miinukset: Localizationk

Plussat: Location

Miinukset: Young and unexperienced staff AC not working before technician came to resolve it Same thing with the safe

Plussat: Everything was excellent!

Miinukset: Breakfast time was very crowded and hard to get food

Plussat: Very good location

Miinukset: EXTREMELY noisy housekeeping

Plussat: Very conviniente regarding location. I did not like the staff thu However a good place to have 3 days vacation The rooms are good not great They have a funny smell of damp But you will get over it All and all it is an average good place

Plussat: Location and the cleaness

Miinukset: Lack of maintenance on the gym. Air conditioner is very noise and weak cold power Breakfast is poor and lack of creativity ( after 3 days became very tired eating the same thing). Rooms are not well isolated and everyone can hear everything from the neighbor rooms

Plussat: My fiancé and I stayed at Mercure from January 3-5, 2016. The beachfront location was outstanding. You are 30 seconds to the beach from the moment you exit the hotel.

Miinukset: I usually don't read into these reviews much because I think most people are overly angry when they don't need to be. But this was a very subpar trip and so I am posting a negative review for the first time. We arrived in our room and everything seemed to be satisfactory at that point. We went to the beach and returned a few hours later, and from that point on our room smelled like smoke throughout the rest of the trip. We tried to have breakfast the next day, which we thought was including but was not. (This may have been our fault for not realizing it.) However, my fiancé said that at check-in we were told breakfast went through 11AM. We arrived at 10:15AM, and were turned away as breakfast stopped at 10AM. I left the Do Not Disturb sign on our room because we were only there two days and would not need new towels or any cleaning in the room. While we were gone, the maid entered anyway. She took our bath towels and replaced them with the rough pool towels. But I am really angry at the principle that the maid entered the room while the Do Not Disturb sign was on anyway! This is ridiculous! In addition, a lightbulb socket was left empty by the staff and a valve to open the window was loose. The A/C temperature could not be adjusted. There had been some leakage from the A/C at one time and the wood surrounding the A/C was warped. (These are more minor issues, but these issues should never be seen at a place that strives to be a four-star hotel.) We brought the issues to the attention of the woman who checked us out of the hotel. She made note of the issues. No discount was offered. At US $150, this was the most expensive hotel in town and I selected this one because I wanted to show my fiancé to have a four-star experience. We received a two-star experience and I should have booked my next choice for hotel, which would have been one-third of the price.

Plussat: Localition, for sure.

Miinukset: They don't have a iron in the rooms.

Plussat: All the experiemce provided by the hotel was excellent, truly recommend the place, and will stay there if travelling to camburiu again

Plussat: The pools and the bedroom

Miinukset: The acustic is terrible! You can hear the room next to yours talking!

Miinukset: Swiming pool was not clean. Coffee at breakfast was really bad.

Plussat: Felt the staff were great & the rooms were basic but exactly what we needed.

Miinukset: The deco but that’s personal taste!

Plussat: * Good location, few meters distance from the beach; * Good breakfast.

Plussat: Breakfast is very good, room is clean, amenities in the bathroom.

Miinukset: Swimming pool could be bigger

Miinukset: Room cleanliness was horrible

Miinukset: Size of the rooms

Plussat: Nice design, especially the bar/restaurant, lobby, great breakfast, friendly staff, good service

Miinukset: Smell in the lobby and in the room, room very simple and small, view from the room just to the next buildings

Plussat: Locations is quite convenient, close to the seaside but not too central as to be noisy.

Miinukset: Hotel is kind of a refurbish building, it has its disadvantages. Moreover, internet connection was difficult to get and hold.

Plussat: Location was good, bed was comfy, breakfast was perfect. Staff was very nice and polite.

Miinukset: Room are too small for the price we paid. I was charged 2 times ( 5 days before we arrived and did pay again on arrive), did made a complaint and still waiting to get my money back. There is not training facilities so we were send to a gym near by, wasn't open until 4pm and we went to training early in the morning, after we back to the hotel they recommended us to go to another gym very far from the hotel. So could training at all.

Miinukset: The Lobby toilet does not have correct ventilation , and vents through their own doors to the lobby. There is an air conditioning unit mounted right on top of the toilet entrance , therefore sucking air from the toilets and forcing odors into the lobby. The lobby is pressurized with toilet smell , creating upset stomach to the guests ( reception clerks are use to that every day toilet smell ). Furthermore , the restaurant is adjacent and also a recipient of the upsetting odors. A second toilet vents directly to the restaurant contributing to raise the odors level in case the main toilet is not enough

Plussat: It was a good hotel but we had an horrible experience without any successful answer from the staff, so we decided to change hotel and leave.

Miinukset: Strong smoke smell within the room. Lousy people during the night which gave us a poor sleeping.

Plussat: The service is excellent.

Miinukset: Beds are not very comfortable. Looks like the rooms are old, they are renovated but they are old.

Plussat: Absolutely Nothing!

Miinukset: Hell on Earth! the bad experience ever in my life. I thought we arrived for 3 stars hotel, but this one is absolutely forbidden to called itself hotel. first of all, we ordered 3 rooms for 7 guests -2 double room and one more triple room. when we arrived the problems start with the receptionist (she was one of the awful costumer service in the world) - she explained in this hotel you ordered per person and not per room (we already paid more for this room and the website of booking build for you the package when you chose the number of guests- so I ordered by this recommended, no where in booking even in the policy it's written differently). But, the receptionist doesn't want to listen to us and we're tried to explained her that's not our problem and she charged us for one more person ( I HAVE TO SAY after couple of days we're complained to the hotel manager and the reservation manager, they brought back the payment we paid and they're apologized). secondly, when we got the rooms we discovered that we don't have pressure water in the bath, the internet wasn't worked at all, just in the lobby and when we complained about it the receptionist explained the hotel cheers the guest to support in ecological system. Excuse me?! why it's not written in the description in booking?! who wants to stay in hotel that you don't have water to take a normal shower?! or even worst not to change the towels or cleaned the rooms every day. When we asked to leave after we complained twice and they sent someone to "fixed" the pressure we realized that we can't stayed there anymore and we asked to leave ASAP but the hotel refused to bring back the money for the rest of the days we still have before the day of the check out and we felt like an hostages. Be Aware and stay away!

Plussat: All the facilities were just great with the exception of one thing, but I guess this is a country issue.

Miinukset: Internet was poor. Difficult to connect. It has been a problem in general during these last 2 weeks.

Plussat: Reception people was empathic, shower was good, and sheet etc,

Miinukset: Too small too people to have breakfast is clouded elevator too small since as the corridor very small.

Plussat: Tough to say something positive about the place. The gym is not so bad, I guess

Miinukset: Everything. This hotel should decide if they want to market themselves as a 4 star hotel, case in which they need to refurbish asap, or as a 1-2 star hotel, case in which they can keep things as is, except for the price. They should not charge as a 4 star and deliver 1 star service. More than one time I had to "invade" the hotel's kitchen to grab myself a drink, since the staff was nowhere to be seen. Parts of my room were dirty. The queen/king bed was that cheap trick of putting together two below average single bed. The room was clearly decorated / furnished with the cheapest materials and styles.

Plussat: Very Confortable room. Excelente Breakfast included , one of the best we experienced. Very Good facilities , pools Sauna, Restaurant

Miinukset: ---------------------------------------

Plussat: The facilities and the location. Also the staff was very helpful.

Miinukset: The internet in the room was not working

Plussat: The location is great. The staff is very helpful and breakfast has great options!

Miinukset: No dislikes.

Plussat: Spa bath was broken (which made room much more expensive), took 2 days to move me to a new room, I heard other guests had same issue.

Miinukset: I would like to have a partial refund due to the broken spa bathtub.

Plussat: Almost all

Miinukset: The park was not free

Miinukset: Our room smelled of sewer gas. Opening the windows helped but the smell would come back when they were closed. When we informed the front desk there wasn’t much they did besides spraying some sent to temporarily cover up the smell.

Plussat: Every thing

Miinukset: Notting

Plussat: Fantastic location right on beach and close to some great restaurants. Also easy walking distance to main shopping area.

Miinukset: Property is clearly one of the older ones in the area but has been nicely upgraded. However there is ongoing renovation work which can be annoying.

Plussat: Great location with beautiful views of the ocean and city skyline from the rooms in front of the round building.

Miinukset: The quality of the rooms leaves a lot to be desired.

Plussat: This is my 5th time at this place, so obviuosely I like it. it is located at the far end of the beach, very close to the beach. I like the quietness of this place and the location. The rooms are pretty basic, and you can get better rooms for this price, but for me the location and atmosphere worth it here. The breakfast is great here, with good view of the beach

Plussat: Best location in town.

Plussat: The hotel is fine in general, the first floor rooms have big terraces, they have some buffet option for dinner which is fine and cheap.

Miinukset: The pictures do not represent the real conditions of the hotel, the staff is not so good, the facilities are old, the breakfast is standard and was not being refilled.

Plussat: Great place with a fantastic location and all the facilities you could need. Lovely experience to stay here.

Miinukset: The façade was a little bit tired and could do with a paint job but it was clean and tidy and beautifully decorated for Christmas.

Plussat: It was clean and convenient. Soooo close to the beach and right on the Main Street. Staff were reasonably helpful and the included breakfast was a good selection.

Miinukset: The façade of the building is a bit tired and could do with some fresh paint but it was well decorated for Christmas with a great atmosphere

Plussat: Stunning view on the beach and the skyscrapers.

Plussat: They haven me a free room upgrade and I could see the sea.

Miinukset: It wasn’t easy to access the jntenet

Plussat: Very beautiful hotel, classic but modern, very good the hot pool, clean in the rooms, good breakfast