Arte Hotel

Location, cleanliness and friendly staff.

A minor incident where the kid broke a cup accidentally. Think the first response should be to check if the kids are alright. Rather we felt worse by the clear unhappiness of the staff who needed to clean the mess (although I have cleaned most of it). Overall small incident.

The bed was very comfortable, the room was clean, services good and quick.

Water from the shower was slow to drain, toilet was choked but was cleared very quickly.

Nice bathroom. Nice towels and comfy bed, good pillows. Restaurant OK, had dinner and breakfast. Very clean, modern, most fittings well thought-out. Nice decor, very pleasant staff.

Hard to turn on and adjust the shower until going in and being immersed into it. Took a long time for hot water to be ready (meanwhile, not being sure which direction was hot vs cold). I wished the room lighting controls were easier to figure out and find. Kind of harsh lighting at the bed area, no soft warm light or dimmers. My only complaint about breakfast was, all the food at the buffet which is normally served warm, was totally cold (except the newly-made omelet). I think the little heaters under the serving pans didn't work.

Great location, clean and quiet. Only 3 minutes walk to the BTS and Terminal 21. Would definitely stay here again.

Gym facilities not the best.