Shangri-La Hotel Bangkok

I love the location of this hotel by the River, we have stayed a few times and we only stay here because of the river view at breakfast time.

I didn't like having to wait so long to be seated at breakfast. I didn't like looking at tables not being cleared for at least 20 minutes so they had birds all over them eating the leftovers. This was very unhygienic and worried me about eating from the tables. When they were cleared they weren't cleaned that thoroughly, just a quick spray and wipe. We had to ask for coffee every day, we used to have someone offer it when we sat down. Sometimes we couldn't see anyone to ask. The staff in reception and guest services were so lovely and the tuk tuk drivers but the staff in the breakfast area were not so friendly. When you get up in the morning and the only time you spend in the hotel is breakfast it doesn't not make you feel good for the rest of the day. I felt we wasted a lot of money staying here for the service we received. We were here last year and felt the same but even worse this year :(