Bangkok hotellit Huai Khwang

Plussat: Staff helpful

Miinukset: little overpriced compare other hotels which are far superior then Swissotel

Plussat: A longer stay of 6 nights this time. The hotel is modern, clean and everything works well. Good for working between appointments. Close to the Metro station.

Miinukset: Internet access absurdly costly. 15% of the room rate! Many comparable and even much cheaper hotels do not charge for internet any more. The location is convenient for the Metro, but nothing else. Nowhere much to even go for a walk on the weekend. This is really a business only hotel in my view.

Plussat: It was right next to my palce of appointments ( BIDC )

Plussat: Very friendly and helpful staff. Rooms are clean and tidy and the staff do a very good job cleaning every day. Laundry facilities quick and efficient. Well located for taxis and subway.

Miinukset: When there is a large conference or function the seating areas for residents are removed and there is very little space for residents to sit and relax. Obviously the functions are very important for revenue but so are normal residents.

Plussat: The room and hotel were clean and everything worked. The restaurants offered good choice and quality, but few guests used them whilst I was there.In general this is a good business hotel.

Miinukset: Internet charges are excessive. At the room rate charged, it is too much to have to pay by the day for internet access in 2010!

Plussat: silent rooms .location near MRT station

Miinukset: Hotel never found the booking made through booking .com so we were forced to pay for an upgrade to executive floor . We found as well that the people there were very strict and limited in terms of service. The upgrade was sold to us as a better value for money deal than booking .com but it turned out to be like for like much worse !

Plussat: The ambience was escellent. Room neat and tidy and good size.

Miinukset: there was no room to sit and relax in lobby during lunch time as they cleard the chairs to make room for dining tables.

Miinukset: I am writing to complain about my very unpleasant stay at the Swissotel Le Concorde on July 4, 2009. I booked a room for 2 persons thru booking.com. When I arrived at the hotel, I told the personnel of the hotel that the second person will arrive later, but the person who checked me in did not tell that the second person would need to be registered at the hotel. Later in the evening, I arrived at the hotel with my friend (i.e. the second person). Although I said that I booked the room for 2 persons, but I was told that I had to pay 1,000 Baht extra, otherwise the second person was not allowed to go upstairs. I said that I booked the room for 2 persons (and requested 2 beds) and told the person who checked me in that the second person will join me later (which she did half an hour after I have checked in). The hotel staff at the lobby, when I returned that evening, did not accept this and said that I should have registered my friend when I checked in. I was very angry about this kind of manoeuvre to charge me an extra 1,000 Baht plus 17% service and tax, especially for a 5-star hotel. I give this hotel zero point for the rating and will never ever go back nor recommend it. If possible, could you please forward my complaint to the hotel and also to the equivalence of the Hong Kong Tourist Association in Thailand or Bangkok. Thank you in advance. Auguste Tran

Plussat: Hotel is stunning.Pure Swiss Class.Very good price at $60 p/N.no where in the world can you get a five star hotel for that price.service fantastic.

Miinukset: Hevy traffic in and out of hotel all the time.beware of this.location amidst many massage parlours

Plussat: Perfect,, the pool on the 5th floor was perfect!!!

Miinukset: they could have asked at check in if i wanted non-smoking but was arragned quickly.

Plussat: excellent food & good services

Plussat: Everything is new because renovation has just finished.

Miinukset: Some area under decoration.

Plussat: Very good value for money. Very professional staff!

Plussat: Cleanest bathroom hotel in Bangkok I have stayed in.

Miinukset: Too far from the action. Had to catch a taxi everywhere.

Miinukset: After checked out I left my luggage, and when I picked up, the stuff’s behavior was so terrible. They just called me to get in luggage room and pointed out. He didn’t bring it out and nothing to say. There was no hospitality. I don’t want to stay...

Plussat: Wonder view from the poll and had the shower of my life after a long journey. At the end I had almost forgotten to get my Vietnam visa. I had lost my debt card and needed. Cash advance. The only way to get the visa was if the hotel would charge my room. This was highly unorthodox for them to do so but they came through for me and everything worked out. Thank you so much

Plussat: The Breakfast buffet

Miinukset: The non-consistnacy in interent prices, they told us 600 bhat for a day conection and we than asked again at the end of our stay and we found sometimes they chrage only 268 bhat. we didnt take the service at 600 but we took it at 268. It looks that they are over pricing it and than reducing the price if gusets are not taking the facility.

Plussat: deliciuos kitchen, wonderful hotel and excellent staff

Plussat: The hotel staff were extremely pleasant and the hotel is very beautifully set.

Miinukset: The hotel is not centrally located and requires transportation to go to any place.

Plussat: Best Price, Good Service, Amazing Breakfast

Miinukset: Not so Good English Speaking Personel

Plussat: Location was not too far a taxi drive from centre. Taxis with metres were well arranged by hotel. Also shuttle service to night bazaar and other places were available.

Miinukset: There is not much to find on walking distance (restaurant etc).

Plussat: Uima-allas alue oli viihtyisä ja monet palvelut (mm. kuntosali,kuljetuksia eri kohteisiin..) sisältyivät huoneen hintaan. Myös aamiainen oli erittäin monipuolinen ja hyvä!

Miinukset: Uima-allas alueella saisi olla enemmän lepotuoleja, nyt allasalue oli vähän ruuhkainen.

Plussat: The staffs are very friendly, helpful and courteous

Plussat: Excellent service and cleaness of the Hotel is very good, Staff are very cooperative and polite.

Miinukset: Nothing

Plussat: The hotel was immaculate and the staff were really friendly. The room was spacious and the gym facilities were fantastic. There was also some proper massage parlours outside the hotel which were more then half the price of the ones offered in the hotel. The breakfast was served from 5am which was good and the range of food would appeal to most people. I spotted various captains and crew from the most recognised airlines so that must be a sign of the quality of this place. The price I paid was simialr to a Premier Lodge in Uk and but the quality was better then a Hilton, so people on a budget treat yourself, those who like a luxuary hotel you wont be disappointed.

Miinukset: without wanting to moan but at check in I waited 15 minutes before they told me I was a VIP and had to check in at a prioroity desk - where i waited another 15 minutes. Not major but after a 12 hour flight it was not appreciated.

Plussat: Lovely hotel, staff very friendly and helpful, restaurant food great value for money.

Plussat: The gracious staff were attentive and helpful. Our room was large, clean and comfortable with everything in working order. The buffet breakfast was expansive and full of fresh, tasty dishes.

Miinukset: The restaurants in the hotel are pricey, but there are many less costly choices in the neighborhood.

Miinukset: I got a coupon for 20% discount of room service when I check-in , that night, I had room service and when the staff send food over, I shown the coupon but he said it can't be used. I felt so confused! I feel it not reasonable!

Plussat: nice clean hotel, good free internet (only in one room type! - other is paying)

Miinukset: swimming pool does not have seats to lie down in, internet is only free in one room type, other room type is 100thb/day (not clear on booking descripton), room only have free water no soda or beer as described, room was very hot (airco insufficient)

Plussat: The rooms were very spacious and the buffet breakfast is very good.

Miinukset: No drinks in 'MiniBar'

Plussat: The facilities in the room were good with free WIFI and breakfast was reasonable.

Miinukset: I used to have free access to minibar with drinks available but nowadays, the minibar is still free but it's empty.

Miinukset: On the confirmation I received from Booking.com it says: "Wireless internet is available in the hotel rooms and is free of charge." But under Important information it says: "Wireless Internet is available in Deluxe room only and Free of charge." It would be nice if there was a consequence in the message. It cost an extra 100Baht for Internet in the Studio rooms.

Plussat: There was a great selection for breakfast and the room was comfortable.

Miinukset: The staff spoke little English. I cancelled my final two days at hotel via phonecall prior to my arrival but they had no record of this and informed me that I had to pay a charge for cancelling although I gave atleast three clear days. I also thought the staff could have been friendlier to the western customers.

Plussat: very clean hotel but taxi driver's did't know where hotel was located . taxi had to telephone from airport

Miinukset: no the hotel had no problems

Plussat: Surprisingly clean and very spacious rooms.

Miinukset: It was really quite unknown, even to the local taxi drivers. They do not even know this hotel existed!

Plussat: Cleanliness

Miinukset: Not many taxi drivers seemed to know where it was

Miinukset: Hotelli sijaitsi liian syrjassa keskustasta, esitteen perusteella luultiin etta keskustassa

Miinukset: Bad breakfast food,bad service,most of the staffs can't communicate in English,bad location.Did not like my stay in that hotel!!!This does not look like a boutique hotel to me! I asked front desk to sent housekeeping to make up my room but no one came to tidy it.

Plussat: Hotelli oli rauhallinen ja viihtyisä,henkilökunta ystävällistä ja palveluhenkistä

Plussat: Comfortable bed Nice electronic bidet in the bathroom Room at sale price was cheap

Miinukset: Location - taxis cannot find this place and nothing is nearby. Rooms - small and cramped, especially the bathroom. Front desk staff - I talked to four different people, none of whom could tell me whether or not the room I booked on the Metropole website was actually prepaid or just booked. They kept changing their minds as to whether the room was paid or not. Computer system - couldn't find my reservation, so check-in took almost an hour. Bathtub - had a gutter around it that collected water and channeled it straight to the floor, so the bathroom constantly flooded. I had to pay a maid 40 baht to put extra towels around the bathtub to soak up the water. Shower curtain was mouldy along the bottom.

Plussat: Location, near Metro, good food nearer,good super market nearer

Miinukset: Nothing, sorry

Plussat: Staff sevice.

Miinukset: Inadequate computer availability

Plussat: Location for night life

Miinukset: Plain room, nothing impressive.

Plussat: Easy chek-in

Plussat: I liked that any time I had an issue it was handled immediately. The people were very helpful and kind.

Miinukset: I did not like that the I paid extra to have a safe in the room and all the rooms safes don't work. The beds were extremely hard.

Plussat: The staffs & the cleanliness of the hotel.

Miinukset: No

Plussat: The room is clean and comfortable, and the price is reasonable. The restaurant is exellent both Dinner and Breakfast, varieties of food. Service staff are exellent, eager to serve with very good manner.

Miinukset: Parking space

Plussat: bts station only 5 minutes away

Miinukset: not situated in a very nice part of Bangkok.much better hotels for the price elsewhere.

Plussat: Clean rooms and exellent cuisine