Bangkok hotellit lähellä Agoda Headquarters

Plussat: My stay in an Executive Suite was great and the Club Lounge was very good but the Air Conditioning in my bedroom never worked and the hotel was unable to repair it. They just changed the thermostat to display a lower room temperature but the air coming out was hot. I had to sleep in the living room on the couch because it was so hot some nights.

Miinukset: Air Conditioning in the bedroom was hot

Plussat: The location is good and excellent for the BTS. The restaurant (Madison) was very good and we used the concierge to locate a few things and she was very helpful.

Miinukset: The room was tired; old TV, odd kettle/water heater. You need to pay for the use of just about everything and you only can connect two devices for the free (limited) WIFI. The bathroom was dated and the bath wasn't appealing. No IPod speaker, there was a funny old mp3 type connection but unclear how this worked. The place needs an upgrade quickly to keep pace with five star competitors

Plussat: Really amazing staff, I mentioned about the dietry restrictions for the breakfast buffet on the first day. For the following 5 days their chef and staff attended personally and ensured I had good food choices.

Plussat: Very good customer service and the restaurants are great. Any request was promptly completed and with a smile. Excellent.

Plussat: Very friendly staff, great location right off the BTS.

Plussat: Great location and great value. The breakfast buffet is world-class.

Plussat: Lovely rooms, well equipped, great staff, good breakfast, nice pool, convenient location next to sky train station.

Miinukset: Evening meal was a little too "nouvelle cuisine" for our simple tastes. Thai food would have been preferred.

Plussat: Gallery like atmosphere. Well equipped Gym with a sauna and a powder room.

Miinukset: Taxis from the hotel.The first driver stopped the meter soon after we got on, saying "this is holiday fee.", so we got off.And the second one claimed we needed to pay extra fee for him to return after we reached the airport though we told the door man about the firtst one and asked him to make sure to call a good driver that time. The woman clerk at the reception called a very honest friver on the first day so we think not every staff is unreliable. The swimming pool and Gym was said to be open until 1PM but we were made to leave before 10:30.The staffs clearly looked irritated to wait for us to get prepared.

Plussat: Unique, beautiful hotel... really enjoyed our stay here. Superbly designed rooms and incredibly comfortable bed and sheets. Very helpful and welcoming staff - concierge Boom was especially great. Food was very tasty and of high quality. The highlight of our trip to Bangkok!

Miinukset: Breakfast was a bit pricey, but really good selection of foods (including gluten-free and dairy-free options). You can pre-buy a breakfast "certificate" which provides a bit of a discount.

Plussat: We loved every single piece of art there and the décor of the place is so very 1920s glamour. Staff are friendly and the breakfast was good. We appreciated being able to check in an hour earlier than the said time.

Miinukset: The wifi can be a little slow at times. Not a big problem but one of our dressing gowns were’t replaced after day 2 and my partnet had to ring to ask for one. They couldn’t understand what we said, so we had to show them the gown. All solved quickly but it should not have been something customers need to ask- room service should be perfection. We couldn’t have breakfast on a couple of days as the queues for breakfast was so long (10 couples/families in front of us) that we left and found food elsewhere. This needs to be addressed as it wouldn’t be acceptable for a 5 star nor a 4 star hotel. To their aid, the manager did speak to me immediately after I gave them feedback promising they’ll fix the issue. This is great, but it still doesn’t help the fact that we have had to miss breakfast we paid for for a few days.

Plussat: Walking distance to Silom, shopping malls and street food vendors

Miinukset: Nothing really..

Plussat: Reception was helpful

Miinukset: They charged us for local calls from hotel room. Don't forget to press the special do not disturb button or they may ring the door 3 times early in the morning.