Bath hotellit lähellä Mission Theatre

Plussat: staff were very helpful with information on reception and in the Spa facilities. Room had everything that you needed Lovely big comfortable bed. Very clean. No complaints whatsoever.

Plussat: The hotel is in a very good location

Miinukset: The service in the hotel was totally unprofessional. The service staff entered the room without nocking the door and made the apology, that he thought we are not there . We were really surprised in a negative way . In the morning nobody informed us , that we have to wait 20 minutes to get the breakfast . We were asked to wait in the waiting room , where coffee run out , there were no cups , tables were dirty . Finally at the restaurant we were waiting long time for our hot food order and they delivered the wrong one . Later at the reception the service staff said , that it happens on Sundays . In this case, why it’s not organized and communicated in a professional way? The toilets in the lobby area were out of toilet paper . When we left the hotel, no one noticed us , as the staff behind the reception desk were chatting to each other . The room price is really very high compared to the service you get .

Plussat: Great service, brilliant food and very comfortable room. The spa is fantastic with a lot of variety and beautiful pool

Miinukset: Expensive bar and snooty clientele

Plussat: They were very welcoming,attentive and nothing was too much trouble.

Miinukset: Nothing.

Plussat: Clean friendly, great food, great location

Miinukset: Nothing

Plussat: The breakfasts were generally poorly staffed. But very great good,

Plussat: Bed very comfortable, pool and sauna very relaxing

Miinukset: Air con very loud

Plussat: Lovely deep bath, comfortable bed, excellent staff.

Miinukset: Breakfast, although edible, rather mean on portions.

Plussat: Great location, nice spa and very clean

Miinukset: Bath marathon was running and we weren’t told so couldn’t t into the city until 5. Also Bed was very uncomfortable

Plussat: the rooms were a great size with very comfortable and generous size beds. beautiful bathrooms with lovely complementary toiletries. wonderful stay. the heated swimming pool and sauna were an amazing treat for my family.

Miinukset: no parking in the hotel parking area for our rental car as there was no mention to book that when I booked the hotel.

Plussat: Location was good. Staff quite friendly

Miinukset: TV not working The breakfast choice quite limited Bar area quite clinical, not cosy

Plussat: We had a lovely stay for my hubby’s 60th birthday they kindly give us a up grade room and complimentary drink all rooms very clean & comfrey the staff at breakfast was friendly and could not do enough for you & the food was lovely , was nice to pop down to the bar and enjoy a cocktail on a evening , will come back to stay at this hotel for the Christmas market in 2020

Miinukset: Just need a few moor milks left in the fridge only had 4 in there

Plussat: Hotel room really nice, facilities amazing.

Miinukset: I felt the pool could have been warmer.

Plussat: aamiainen ok, perus tarjontaa

Plussat: Breakfast was good, lot of variety. Friendly staff, pool was relaxing! Beds are very comfortable, loved how dark the room gets! The drinks in the bar are tasty as well! Good cocktails ! :)

Miinukset: Bit of a smell in our bathroom of burned toast during breakfast, first evening in the bar, we waited a bit longer before we got served

Plussat: Character, location and history.

Miinukset: Standard rooms are a bit basic, should have smart TV and better wifi

Plussat: Everything

Miinukset: Nothing

Plussat: the grounds & setting

Miinukset: we had virtually no view from our room

Plussat: The room, the spa, the staff, the food and the surroundings were excellent. We will definitely be going back.

Miinukset: Nothing!

Plussat: The building is beautiful, the location great, it’s easy to get to. The spa wasn’t too good, consists of a pool, a steam room and a sauna. The changing room has 2 showers, one toilet and a very small area between where everyone must change. The fact it’s free to use compensates for this and the staff here were amazing. The rooms are very clean, very impressed with the cleaning team. Actually the whole place was very clean. The staff on reception and in the spa were second to none. The rooms are very clean and the food itself was very good. Unfortunately the dinner / breakfast management team massively let this establishment down.

Miinukset: As we waited in the lounge area to be seated, the couple next to us were looked after incredibly well while my friend and I were not. It was very hard to get anyone’s attention. We asked for olives while we waited. Our food arrived, the olives didn’t, I asked the manager to take them off as we didn’t get them, he turned to the bar man (while he was busy) saying not to get the olives! It was my friend’s birthday, after mains, I asked if the waiter / manager if they could bring a piece of cake off the menu with happy birthday, no cake came only a board saying happy birthday. The next morning breakfast was just as bad. Some couples were looked after very well while others including my friend And I were not. We were told to tell them if we wanted anything but getting anyone’s attention was impossible unless you walked to the front of the room. On leaving the olives were still on the bill! Then I was charged for dinner twice. Such a shame the service team were not as friendly as the ladies on reception and in the spa. Very disappointing, them I won’t be going back and won’t recommend this place to anyone.

Plussat: very charming hotel friendly helpful staff. I ate in their pantry. Nice casula atmosphere but very good quality food and excellent beverages choice

Plussat: Good location, quiet bedroom, high standard of food, interesting art work in the public rooms, attractive and spacious garden, convenient space for car parking.

Miinukset: We do not have any complaints.

Plussat: Decoration and style of building, and location to central town

Miinukset: N/a

Plussat: Amazing garden

Miinukset: The menu a little bit expensive but everything is OK

Plussat: Beautiful house and gardens

Miinukset: Nothing

Plussat: We had two nights here and enjoyed really friendly, good service all the time. We managed to get into the car park which at £20/day isn't cheap but the best option as you can come and go subject to a first come first served space policy. The bar is cosy enough as we had pre dinner drinks there one night. The are of course stacks of restaurants and cafes within easy walking distance as the hotel is so central, plus all the shops and attractions are also close by. We took a superior room as it gave a bit more space. the standard rooms are very nice as well especially for single travellers. In all a really pleasant stay.

Miinukset: We went out for breakfast the first morning and the next day we tried the hotel one. It's not bad although the pricing isn't flexible at £15/head so if one of you only wanted a slice of toast and a cup of tea, it's £15 take it or leave it. . Not sure what happened to the old "continental" choice. So £60 for four when there are really decent cafes less than 100 yards away doesn't make sense to be honest.

Plussat: Hotel is in great location for site seeing and getting around Bath.Hotel room was very nice. Concierge and desk staff were very friendly and helpful. Breakfast was very nice. Buffet selection was impressive especially with the additional made to order options. The breakfast staff was so wonderful that they even served me when I mixed up the times and arrived late. They were very professional and friendly.

Miinukset: The walls were thin and I could hear everyone passing by in the hallway, but earplugs solved that issue.

Plussat: Bed comfy

Miinukset: Changed rooms twice because of technical problems then woken st 1am by noisy neighbours

Plussat: We stay in Bath quite often and I have always enjoyed trying different locations, however, I think we’ll stick with this one from now on: ideal position in the centre of everything, charming, helpful staff, great decor with that Jane Austen feel, excellent breakfast and a really comfy bed. Thank you for a truly enjoyable break.

Miinukset: Nothing.

Plussat: Location great. Staff really warm and welcoming. Nice decor and the bar is lovely. We didn’t eat at the hotel but the restaurant did look very nice. Would stay there again.

Miinukset: Our double bed was actually 2 singles pushed together. Not sure why hotels do this it makes for an uncomfortable nights sleep. This is the reason for giving it a 6 out of 10. If they had given us a proper double bed an better pillows they would have got a 10.

Plussat: Absolutely perfect, in every way. We will definitely be back!

Plussat: Proper coffee in the room and view over the garden square. Fabulous central location and lots of space downstairs to sit.

Miinukset: Not enough choice of tea bags, ie we would have liked some Lapsang Souchong and Earl Grey tea bags. The windows could do with a clean! Peeled fruit at breakfast please.

Plussat: Friendly staff, nice cocktails, good location

Miinukset: Tiny room, view from room was poor.