Bath hotellit lähellä Old Orchard Street Theatre

Plussat: Lovely hotel in the middle of Bath - but a nightmare finding and expensive car parking service - which you have to do so bit cheeky. £38. Excellent dinner & breakfast

Miinukset: Car parking - valet service - no choice and £38!

Plussat: Bed extremely comfy. Spa facilities were wonderful, clean and beautiful. Staff very friendly and accommodating. Food in the restaurant was delicious and beautifully presented.

Miinukset: Nothing!

Plussat: Grea breakfast and location

Miinukset: Check in was very slow for some reason that wasn't clear! Some staff did not represent the hotel well - we felt ignored at times

Plussat: Everything about this place is amazing. The location, the service, the spa and above all the staff. I cannot wait to go back to Bath.

Miinukset: Nothing. Everything was great!

Plussat: Everything

Plussat: Great staff, facilities and location

Plussat: The staff are exceptional without exception. They're all attentive, efficient and helpful.

Miinukset: The breakfast was ok. It's a pity that anything cooked is not included. I fully expected a cooked option not just 'continental'.

Plussat: Location, spa, staff

Miinukset: cleanliness of our bathroom Door handles around the hotel

Plussat: the service was second to none the lady on the front desk could not do enough the guys were all over you ,the car got it your bags got it they we magic

Miinukset: the room was a long way from check in but it was ok when you got use to it

Plussat: Beautiful hotel and superb location. We loved our morning spa experience (even though the steam room didn't work) and our room was very comfortable.

Miinukset: Everything was great.

Plussat: The gardens were wonderful and was lovely to see the chef picking herbs from the garden. Spa blissfull and staff were very relaxed with all the time in the world for their guests. Would return! Bath water in the rooms a lovely touch too!

Plussat: The garden is lovely. The pea soup is really comfort food.

Miinukset: Very expensive food and drink.

Plussat: Great location in a historic building. Central, yet quiet and intimate. The hotel has less then 50 rooms which allows the staff to take care of all the customers without losing them "in the crowd". Staff is very responsive, rooms spacious and well quiped. Service at the highest level.

Miinukset: hidden charges in some of the service. To be speciffic - The SPA menu mentioned a service which cost's an X amount of money. Once You are done You receive a bill for the SPA treatment with an additional 12,5% service charge. A service charge in a restaurant is obvious but in a SPA?

Plussat: Lovely and clean and food was nice

Miinukset: Thought we had booked our room with breakfast and parking included only to find out it wasn’t the case and they tried to charge an extra £90.

Plussat: Just about everything.

Miinukset: Wasps!

Plussat: The steak ordered through room service was superb!

Miinukset: Front door and step were difficult to get through with baby in stroller. Always needed assistance to open both doors.

Plussat: The room, the breakfast outdoor and the spa.

Miinukset: The restaurant, the vibes and the staff

Plussat: The room, the spa, the staff, the food and the surroundings were excellent. We will definitely be going back.

Miinukset: Nothing!

Plussat: The hotel was located in a quiet road on the edge of the city. On street parking was available assisted by the hotel staff. The food was very good ; my only comment would be that the menu was a little limited if you were staying for more than a few nights. All the staff were efficient, courteous and very helpful and all the facilities were fully working. A lift was available to avoid having to carry heavy luggage up the stairs. We had been there before some years ago; the owners had changed but it is as good as before if not better.

Miinukset: A very difficult question to answer as we had no problems.

Plussat: The property is beautiful traditional English manor! Very impressive. The staff was helpful and great. The restaurant staff had too young people and a polish sommelier with quite an attitude, bless him. We would come back again but probably not eat in the restaurant.

Miinukset: The outdated imperialistic art on the wall with a slightly racist orientalist touch. Not appropriate for guests with other ethnic background than Caucasian... Update that please, it’s 2019. We also tried the Michelin 7 course dinner in the restaurant. The normal version was amazing! The vegan version my friend had, was a joke. It was clear that the chef was taking the **** and served risotto and veg tasting of nothing but water and salt. Such a disappointed and shame for the gastronomy and his name. See picture of the risotto underneath ‘decorated’ with flowers.

Plussat: Our two night stay in the Rose room was very enjoyable. How beautiful the gardens are! The dinner is excellent thanks to the chef , friendly staff and fantastic service from waiter Antonio above and beyond expectations this hotel is highly recommend AAA.+++

Miinukset: Nothing

Plussat: Proportion terraces. Garden ,approach,Art

Miinukset: Nothing given its provenance

Plussat: The area, staff, facilities, overall experience was brilliant!

Miinukset: Nothing.

Plussat: Great location. Excellent decor. Beautiful gardens. Staff were amazing. We have never felt so pampered.

Miinukset: Bar drinks were pricey.

Miinukset: Smoke from smokers on the terrace wafting up to our room, also commented on this last year. Unable to open the windows fully at night to cool the room- I think we could last year.

Plussat: The Hotel has a beautiful setting the front and gardens are beautiful and we were able to take full advantage of the terrace which was lovely. The room was comfortable and well maintained.

Miinukset: The fan in the room was poor very nosey and not very efficient. The shower pressure was also poor. The hotel overall is overpriced from food, drinks and spa. The pools were both not at clean as I would expect from the price we paid. We ended up not using them as we were put off. Some of the waiting staff are not as attentive as they should be keeping guests waiting and providing wrong information.

Plussat: Spa and hotel facilities. Lovely spacious room.

Miinukset: There was nothing that we didn't like.

Plussat: The location

Miinukset: Service. Restaurant. Relais Chateaux became ordinary and every place can be one. Not special anymore.

Plussat: Food was good,staff was good.

Miinukset: Bedroom unbearable, hot !!!no way of cooling the room .Windows not allowed to open,fan broken,with heat coming through the floor. (Room was bluebell.)A night we would like to forget, They took off our bill breakfast.???24th July

Plussat: Amazing garden

Miinukset: The menu a little bit expensive but everything is OK

Plussat: Loved everything

Miinukset: Except for the bedroom .. one okay fan and one pointless one . The room was boiling , and difficult to sleep !

Plussat: Really enjoyable stay in this lovely hotel. Quirky, smart and comfortable rooms. Tasty breakfast and easy access to the the city centre.

Plussat: The location and the breakfast were nice

Miinukset: Way too expensive for what it is. No air con so had to sleep with a really loud fan on all night. Room quite small.

Plussat: Small boutique hotel with exceptionally friendly staff. Rooms are filled with collectibles. It is a short walk (2 minutes) from The Bridge where the center of town starts- makes for a quiet night away from the night life

Plussat: It’s a really nice hotel with a great bar. Staff were nice and helpful. TV had all the Sky channels! The “larder” with free drinks and goodies is a great touch.

Miinukset: The description of the deluxe rooms on the hotel’s site and on booking.com did not match up with the room we were given. The “high ceilings” were slightly above our head and there was no hint of having been “themed” by an interior designer. It was also pretty small. In the hotel’s defence they gave us some money off but really they need to ensure what they are advertising is what you willl get.

Plussat: The staff were friendly and attentive and more than happy to recommend places to eat and visit around Bath. The bar was wonderful with a great selection of cocktails and the Spa underneath the hotel was unique!

Miinukset: Due to the heat we were a little uncomfortable at night. Our room was on the top floor and got very hot - a fan was included with the room but it didn't seem to make much difference!

Plussat: We got engaged the weekend we stayed and the staff arranged a beautiful bouquet of flowers and champagne for our room to be placed at a specific time and made our whole trip really special. we loved our stay here.

Plussat: Cosy room Hotel Decoration Quiet night

Miinukset: Additionnal cost for every service: sauna (+20£), parking (+20£) TV in bathroom doesn't work No air conditionning Expensive breakfast for no exceptionnal service & product (even no bread?!?!) Trace of moisture, peeling paint

Plussat: The bed was very comfortable and the decor was quirky and very British, which I liked.

Miinukset: For the price I paid for the suite, I was disappointed with it. I would have been happier paying for a cosy double room as a fraction of the cost.

Plussat: It’s a beautiful hotel. Decor is quirky and interesting. Great location.

Miinukset: We called prior to check-in to double check on room service and we were told room service was chargeable at £5 for tray change. Which is no issue. Then after check-in we double checked and asked for a menu for breakfast to order and took one to our room. Trip advisor also states breakfast in room. However in the morning when we called to order, I had to argue with the reception to order breakfast as I was told they do not do room service. The complete opposite to what I had been informed the day prior - on two separate occasions. They did however accommodate and agreed to bring breakfast to the room and it was lovely. But sadly it has left a bitter taste in my mouth. The staff throughout the hotel need to know what services the hotel offers and not.

Plussat: The ambience of the hotel, lovely room, great shower, delicious food.

Miinukset: We would have a menu for room service in the room.

Plussat: everything about this hotel was superb,the breakfast was delicious

Miinukset: nothing

Plussat: Food and accommodation.

Miinukset: We were situated next to the front door and heard every time someone entered or left the hotel. Also the bathroom door was to close as you had to sit down before you could close the door.

Plussat: Good location. Lovely decor. View from the room was fantastic.

Plussat: Staff was very flexible since we screwed up the date on the reservation, and were very helpful in arranging for a taxi to the train station.

Plussat: Wonderful staff, a great atmosphere and excellent service.

Plussat: The service from the lady behind checkout was superb

Miinukset: Room was very small and not value for money

Plussat: Friendly efficient staff, design and unique style of property, excellent breakfast and car parking available on site.

Plussat: Comfy bed. Relaxed contemporary decor. Friendly and helpful staff

Plussat: Staff were incredibly friendly upon arrival and gave us lots of advice about what to do and see in Bath. The room was comfortable and clean. Breakfast was excellent with lots of choice. The location is ideal for getting into Bath City Centre. It’s just a five/ten minute walk and you’re at the Abbey and Roman Baths.

Plussat: Lovely layout, bedding and very comfy bed.

Miinukset: Loads of dust in the heater and extremely warm room.

Plussat: Welcoming,helpful staff. Providing portable AC and fans Spectacular garden view, blinders for street facing room.

Miinukset: No toilet shataff ( hand free sprayer for toilets)

Plussat: Location was great, staff were helpful and friendly

Miinukset: Room was small and pillows were flat

Plussat: Loved the convenience, the nicely decorated rooms, comfortable bed and the nice lady at the front desk. Loved the flexibility of being able to check in late as we got the late train from london

Miinukset: Nothing. Very happy overall!

Plussat: Good location. Ten minute walk to downtown. Friendly staff.

Plussat: Location was good. Breakfast was awesome

Miinukset: Prices were on the high side

Plussat: Breakfast was lovely and receptionist very friendly, smiley and helpful

Miinukset: The king size bed was a zip up mattress and the wardrobe dusty

Miinukset: No fire exit or information about how to get out if there was a fire.

Plussat: Very well situated! Nice room! Excellent breakfast.

Miinukset: Front rooms are on a heavy passing road. Need to keep the windows shut!

Plussat: Great room, great staff, great breakfast in a very good location. Stayed in four different hotels on this trip and the Brooks was far and away the best.

Plussat: Ideally situated for what we needed,

Miinukset: Parking was an issue, and finding it as sat nav took us around the back! £10.50 pp for breakfast including children was a bit much considering the cost of the room, but we found somewhere in town centre which was nice and close to where we were going

Plussat: Good breakfast, service with a smile.

Plussat: The room was spacious, bed was very comfy with modern decor. Receptionist was lovely and welcoming. The hotel is perfectly situated to the centre and main attractions. Breakfast was tasty. I was able to organise a small birthday treat for my boyfriend which they organised and left in the room for me on arrival. Would stay here again!

Miinukset: Nothing