Hotellit lähellä Batumi lentoasema

Miinukset: Awful smell in the room from the drain and for the money we’ve paid,it’s not worth it as the furniture was old and the view from my window was horrible.

Plussat: The view

Miinukset: No sope

Plussat: Location & facilities

Miinukset: I like every thing in this hotel except of check in time was at 15:00 , we arrived at 10:00 o’clock morning I knew it’s so early but I asked them any free room even one to give us . Unfortunately they said there is no room free. Also the room we had was so noisy at night from out side 1009 room number

Plussat: Amazing location, great staff.

Plussat: Location, food, view, room service

Miinukset: The Noise, reception staff, shower, WiFi

Plussat: B

Plussat: Good 5star hotel at the beach to relax after our trip. Very nice spa, pool, fitness area. Excellent breakfast buffet. Good rooms. Very patient staff.

Miinukset: A bit noisy when disco plays until early morning despite being on 11th floor

Miinukset: The rooms are very cold!

Plussat: Location great, bar-reastorant prices not adekvat for Georgia.

Miinukset: High price to drink and food.

Plussat: Sheraton Batumi Hotel is modern hotel located on the beach front promenade but it is not on the beach itself. It is a mix of resort and business hotel hosting many conferences and groups. Hotel has a buzzing casino on the ground floor. There is an excellent Sky bar with a charming view and live music on the 20th floor. The staff is very helpful and polite. All speaking English and going out of their way to provide guests with any assistance they may need. The facilities are beautiful with large outdoor swimming pool with relaxing area Jasmine. There are also indoor swimming pool and nice spa on the 3rd floor. Fully recommended for business trip or short vacation.

Miinukset: Service in Sky bar and Jasmine swimming pool area could be faster.

Plussat: Worth the price, amazing breakfast, pool and well equipped gym , totally by the sea with magnificent sunset view from all the rooms

Plussat: View from the balcony is nice.

Miinukset: The balcony smelled terribly on the 9th floor, because there was ventialtion of the hotel exactly on the top of our balcony.

Plussat: Everything was perfect, aspatialy breacfast emazing

Miinukset: Weather was not good 3 days rain, but warm. The bathrobe was not clean.

Plussat: everything

Miinukset: nothing

Plussat: Great value for money. Very helpful personnel, good breakfast and spa.

Plussat: Fantastic buffet breakfast. Standard hotel rooms with balcony, good shower, storage space etc. Handy car park (self parking). Good to have choice of indoor or outdoor pool or the sea. Fun to walk along the Boulevard at night. We seemed to be the only guests from the UK....

Miinukset: Staff rarely smiled - but perhaps that's the Georgian way? Quite a walk to the Old Town (45 minutes+ in the July heat). Not many recommended restaurants in close walking distance.

Plussat: Reception staff was acceptable, a good location beside the sea

Miinukset: Uneducated unprofessional staff running everywhere, from breakfast to lobby bar to room service, really terrible

Plussat: Great facilities, helpful staff, clean room and we especially liked the bed

Miinukset: The amount of nice restaurants (also for lunch) in the direct neighbourhood were scarce

Plussat: Breakfast is excellent, i guess this is the only thing i liked in the hotel

Miinukset: Security guys are rude, they need to change their attitude towards guests. More waiting staff will be usefull in the pool area.

Plussat: They allowed us to check out an hour later.

Plussat: All things

Miinukset: Nothing

Miinukset: cockroaches appeared in my room and my sister's room , its was midnight and no room service to clean.

Plussat: - Location - Breakfast - quick check in - the lady in reception at evening ( Liza) was very helpful.

Miinukset: Nothing

Plussat: Location is excellent! And it is ok the quiet street.

Miinukset: Service was mediocre. It is a family run hotel and they do their best to service you, but one of the front desk personnel (he may be an owners son) had a bad attitude. Beds are uncomfortable.

Plussat: Very good location and friendly staff! The restaurant at the roof top facing the beach is just bliss!

Miinukset: The sofa and the chairs have become too old and filled with stains.

Plussat: Fast entrance to the room, good room, many facilities, no mosquitoes in the room, reception staff were friendly and kind, they have a luggage room, clean everywhere, fine breakfast, restaurant staff were nice and professional.

Miinukset: Very small hotel - only 30 rooms, we were at the 1st floor of the rooms (out of 3 floors of rooms), no view to the sea, the city view was really lame and disappointing, handle of the tap in the bathroom kept falling off every time we used it, hot tub controllers were incomprehensible, there were flies in the room, receptionist didn't accept to help us with a cab back to the hotel from botanical gardens because we didn't have calls or sms, no late check outs, breakfast isn't varied, waiters don't know English or Russian very well, elevator was horrible, bad bad location.

Plussat: Breakfast was great! Hotel is on the right spot, everything was just perfect.

Plussat: The room was nice, staff is friendly and helpful and the hotel had a great roof terrace with a magnificent view of the sea.

Miinukset: We ale lunch there and although the view was spectacular, the food was mediocre. I asked for a room with a view and I was given a dark room with a view of a noisy street

Plussat: Very high quality food and service! Friendly and helping staff.

Miinukset: Rooms probably need radical refebishment with participation a good designer; Facility for the business visitors are very modest or absent; internet connection in the room is poor.

Plussat: I would like to thank Ms. Stella Wangui Night Manager, she offer all kinds of help and make my stay easy and comfortable. The Hotel located at few steps to the beach

Miinukset: Noise of kinds on the swimming pool

Plussat: The hotel definitely exceeded my expectations. Everything was just fine, the location, comfort, view from the room, staff. I would recommend it to everyone

Plussat: Clean and nice

Miinukset: Too noisy

Plussat: The view, Terrace, beefburger, staff

Miinukset: No robes in the (standard) room, had to ask for towels shampoos etc several times. No free bottle of water.

Plussat: Staff very friendly, especially the waitress who has long curly hair and works in the Lounge.

Miinukset: Rooms facing the sea were a bit noisy because of the seaside night clubs which were open till morning hours.

Plussat: Room space, the view from the hotel and room, the breakfast was outstanding of the variety and quality, location is very good, right on the boulevard and the sea, and nice walking distance to city center

Miinukset: The value of the money is not that good, the service personnel are very restricted, and sometimes unfriendly, the hotel was expensive to any most of the places in Batumi, and compared to rest of Georgia. We missed bathrobe, and bath slippers in the room and, when we asked for these we were answered it comes with higher level room! it was written that we are not allowed to use the fridge and not allowed to move any thing in it, which we found it very strange. we asked to supply empty plate and fork, and we were answered it will come with service charges of 7 GEL! the last disappointing point was that we found spider in the bed! i called the house keeping and a lady showed up, obviously her English level wasn't good as she said its normal, i guess she meant not normal? later when i told the reception they offered to change the room which we didn't do it cause we were leaving in a few hours. one of the reception guys was really unfriendly and in his talk. Overall service could be more friendly and cleaning has to be revised for sure, for me it wasn't value for money at all.

Plussat: The staff at Resturant...most of the staff in reception

Miinukset: nothing was “really” bad.

Plussat: Good hotel nice location

Plussat: Great hotel, perfect location, only minus is that they have indoor pool.

Miinukset: Indoor swimming pool.

Plussat: The location of the hotel is really great. Close to most attractions. The view was great too. In my case half see and half the city and lake. Mikhail was very helpful. We had a small problem with check-in time as it was postponed by 30 minutes but Mikhail handled it perfectly. Special thanks to him.

Miinukset: very bad treatment from the staff we felt like we stayed there for free, I think staff needs more training I think the hotel management are not professional they can’t control the hotel employees ،this is five stars hotel I’m sure if any customers knows very well the five stars hotels will never back to this hotel , we paid a lot but in return we don’t have a good service

Plussat: The breakfast was excellent with an amazing variety of choice. The location is great, the sea boulevard is just a short 5 minute walk. The views of the sea are wonderful.

Miinukset: The in room sauna could use a little love, it just needs some updating and maintenance.

Plussat: Best stuff ever seen in Radisson waiting forward to meet them again Thanks for everything

Plussat: Great breakfast. Quiet rooms. Casino.

Miinukset: Nothing

Plussat: Location was very good. Close to many attraction such as batumi boulevard & alphabet tower. Room view was fascinating! Value for the money was worth it.

Miinukset: Nothing to highlight

Plussat: I booked this place for my parents' holiday stay and they immensely enjoyed it. Even before their arrival, the staff was very responsive and answered all the arising questions. Upon arrival, my parents were warmly welcomed and allowed to pay for their stay a couple of days later (smth my Mom requested due to the rules of her bank card transactions). The views from the room and breakfast were really nice. They also absolutely loved the SPA area with both open and indoor swimming pools (the indoor pool was especially useful in the windy weather of the beginning of September). The manager at the breakfast restaurant demonstrated respect for and understanding of my Mom's special food needs, and generally staff was helpful and friendly. On my Mom's birthday the staff prepared a very nice table for them in the rooftop restaurant with fantastic view and some special birthday decorations/surprises. They came back really satisfied and glad about their experience.

Miinukset: Nothing really if you don't mind of course living in a skyscraper hotel ) Some people simply prefer different types of architecture

Plussat: Staff was so helpful and kind, best breakfast I have had in Georgia, The room was clean, big and beautiful view, Bed super comfortable, spa is great, the pool is beautiful and the wet sauna is the best! Thank you!!

Miinukset: Nothing, It was perfect

Plussat: the view from my room window (sea view) was the best part

Miinukset: no smoking area on my room floor

Plussat: Staff at hotel is prima.

Plussat: Great view from the room, conveniently located to all attractions.

Miinukset: Is on a busy street, traffic can get loud.

Plussat: The terrace is wonderful, and dinner and breakfast are very good. However, I had to pay extra for a Turkish coffee in the morning. We recommend this hotel to anybody who comes this way.

Miinukset: It was unclear during the booking whether it is a sea view room or courtside view, after reaching over there we got to know that it was courtside view and very small room then we asked them to upgrade which they did but I was informed that because we booked via booking.com therefore we cannot get any discount otherwise property offers upto 20-25% discount to their customers So we ended up paying more for our room than other guests over there

Miinukset: Old hotel and very noisy

Plussat: Hotel is very fine. Best place, staff very friendly, we even got binoculars at the breakfast on the roof terrace...

Miinukset: We had economy room, lowest cat. Small and to the backyard. This is OK, we knew and wanted it. But you still pay the place, the name and so. So, this room seems slightly overpriced, try to negotiate or have a look before checking in.

Plussat: Perfect location, friendly staff and gorgeous terrace veiw

Plussat: Beautifully finished rooms; Great restaurant on the top floor. Everything we've tried was absolutely delicious. The restaurant was so good, we even prefered it to the one at the 5* Radisson, 5 minutes away. Great breakfast also. Very close to the posh beaches near the Radisson and of course to radisson hotel itself, which has a fantastic spa. Great parking in front of the hotel. Very nice and helpful staff. They even offered us a complimentary upgrade, when we complained about the noise produced by the constant yelling (even during the night) of the guests in the room next door.

Miinukset: No soundproofing. We had the misfortune of staying next to a crazy familiy, that seemed to be sacrificing thier children in the next room, judging by their constant yelling. Luckly the hotel staff was so kind and understanding that they upgraded us to a different room. Also, Batumi is quite a terrible destination, which we did not enjoy at all. It is very erratically developed and seems to be the world capital of kitsch. Additionally, the air is very very moist, so that 25 degrees feel like 40 degrees over there. On top of that you have all the rubbish cars and trucks (which all seem to be from the 90s at best), that drive everywhere.. As a result, taking a walk in Batumi feels like bathing in exhaust gases. This has nothing to do with the hotel, of course, but we really did not enjoy our time in this town, which is why we left one day early.

Plussat: Room service, very kind staff

Miinukset: Breakfast verity

Plussat: Location!

Miinukset: No massages were available though they promised some

Plussat: Great location Nice staff and friendly

Miinukset: Carpet was not clean in our room Breakfast could be improved

Plussat: We had a wonderful stay. The location of the hotel is great... walking distance to the waterfront.... and the street is very lively and full of souvenir shops and restaurants... We had a memorable stay. Thank you to the wonderful staff.... Keep up the good work.

Miinukset: The aircondition in the rooms under no. 20 are extremely noisy. I was told that nothing to do about it.

Plussat: Staff was very helpfull. Very clean.

Miinukset: Parking is little bit trouble but they have some place near hotel.

Plussat: Bathroom was clean. Room service food was prompt and delicious.

Miinukset: The ac gets reset automatically every 3 hours and they can't do anything about it. I asked them if they could do something about it at least 4 times during my stay but to no avail. So be prepared to get up at 1am 4am 7am

Plussat: Good location in the middle of old town and friendly and attentive staff. Good value for money.

Miinukset: We liked everything, nothing to complain about.

Plussat: Very clean

Miinukset: Taxi they dont know hotel location

Plussat: central location, walking distance to the beach, port, historical squares and other places of interest. very clean room and bathroom. perfect hamam facility. breakfast is good but do not expect the breakfast quality and variety of Divan Hotels in Turkey. this is an old yet renovated hotel building with some hip cafes and bars around it.

Miinukset: standard room is a bit small for a five star hotel. persons above 185cm height may find the bed short for their size. Hotel is closely surrounded by other old buildings some of which are run down. if you dont like to use aircon, noise from the street (bars, cafes) might be disturbing in the night.

Plussat: Great location and the rooms were lovely

Plussat: Loved every minute there . Amazing service , great breakfast , clean room , perfect location , very cozy hotel feels so much like home . I will always come to Galogre . Thank you Nino for making us feel so welcome and made everything so easy and comfortable . See you very soon

Plussat: The rooms are spacious and the hotel is very nicely renovated. The location is nice: I preferred it to my usual stay on the seaside. The staff is courteous and well-trained.

Miinukset: There aren't amenities like a pool or restaurant. I didn't think I would care about that, but those would have been nice on the two very rainy days. It's a bit pricey for the lack of amenities. Breakfast was very, very basic.

Plussat: Erinomainen aamiainen, paljon vaihtoehtoja, myös lämpimiä ruokia. Tuoreita kasviksia ja hedelmiä. Tilava huone, tilavalla kylpyhuoneella, todella siistiä sekä huoneessa että muissa tiloissa.. Henkilökunta miellyttävää, respan väki osaa englantia riittävästi, vuorovaikutus ei kuitenkaan kovin aktiivista (tuli tunne, että minusta haluttiin päästä nopeasti eroon). Hotellin sijainti täydellinen, Piazzalla. Hotelli silti tosi rauhallinen.

Miinukset: Sängyt olivat itselleni liian kovat, ei muotoutunut vartalon mukaan. Henkilökunnan vuorovaikutus minimaalista (siivoojat, aamiaishenkilökunta, respa). Näkymä ikkunasta ei ollut kummoinen (alemman sosiaaliluokan asuintalo) Huone 204.

Plussat: Everything was perfect. Everything was on high level including service, staff, breakfast, cleanliness of rooms and location of the hotel. Special thanks to Nino for great hospitality. Highly recommended place to stay.

Plussat: The room was spacious, the hotel has a great look. It is very central. We enjoyed the copious breakfast! Beds were great and the room had a nice balcony to sit on.

Miinukset: -

Plussat: Spacious room

Miinukset: Poor sound insulation. Bell ringing in the morning at 08:45 a.m. There is a church right next to the hotel.

Plussat: We liked the rooms which was specious and painted in attractive color. The balcony was quite nice too. We also enjoyed sitting inside the secluded leafy bar area. Very helpful staff

Miinukset: A bit more space around the sink in the bathroom would have made it more comfortable. A bit more variety for breakfast would make it more interesting

Plussat: Nice hotel with great staff. Very relaxed also with a mistyping in the booking. We would stay there again!!

Plussat: Great location is central Batumi, close to restaurants and about a 15 minute walk from the beach and promenade. Spacious rooms with balcony/balconies.

Miinukset: Change TV channel from RU.TV when no RU speaking audience is available at Breakfast area, at least

Miinukset: The staff need to smile for the guests

Plussat: The hotel is located near city center and i walk distance from beach. Staff is very friendly and helpful. The room is exceptionally clean, large, bright. Bed was very comfortable. Tasty breakfast.

Plussat: They were in contact from tel Aviv till batumi. We were surprised with an upgrade. Were treated like family from the moment we arrived thanks to marika, tsisi and ANA, Much love to them

Plussat: Big and clean room, view, good breakfast, kindly person, location

Miinukset: /

Plussat: Al the staff were very helpful I recommend this hotel

Plussat: Excellent

Miinukset: Everything is okay

Plussat: Location

Miinukset: Bathroom

Plussat: Very good hotel with a great location a good breakfast. We enjoyed our stay there, the room was pretty big and the staff very nice.

Miinukset: Everything was good for us!

Miinukset: Evry thng was very good for me and i like it

Plussat: breakfast was good. there were different choices, local and international. we loved the sausages and the fruits! the staff were very friendly, especially the cleaners. prices of food in the bar were reasonable. complimentary bottled water everyday :)

Miinukset: elevator. very limited capacity: 4.

Plussat: Location, staff and rooftop are great! Especially considering the price! Would stay there again

Miinukset: Some touch-up could be done to the rooms but there was nothing that I didn't like

Plussat: Location is good

Miinukset: Bathroom is very little.

Plussat: I liked the rooftop terrace and the good breakfast and good beds.

Miinukset: Nothing

Plussat: Location

Miinukset: Breakfast. The offered a lot of booze and it was very noisy, but there was no fresh bread and no fruit

Plussat: Location and breakfast.

Plussat: Everything was fine, basic, but fine. Location and staff were great. View from top restaurant is good.

Miinukset: The coffee was not good.

Plussat: Great location within an easy walk to cafes, sights and the beach. Managed to get an early morning swim in before having a great breakfast on the rooftop overlooking the city. Hotel management also provided a secure garage for my motorcycle

Plussat: 1) Don't miss the breakfast in top floor and go with your camera to the top level - with an outstanding view over the Batumi skyline. Breakfast was a nice mix of continental breakfast and local food. This lounge would be my favorite place to do breakfast with my friends, but it is 4000km away from my home. 2) We had some problems with our car (we lost a car sign on a bumpy road) and the hotel staff were extremely helpful. They arranged a meeting with the local police and helped us in translation of the situation. This saved us a lot of problems and time. This gave us a very professional view on hotel's service. 3) For me, it is a true 10/10 hotel.

Miinukset: The hotel is central in the very nice old-town. It is a night club area, but same it has some dubious "massage parlors". The ladies were sitting fully dressed in the shop windows, but it gave us an "Amsterdam feeling". For us guys, it was secure and OK, but some tourist women might not like this part of the city in the night. The city administration should have on eye on it, as it does not help Batumi's reputation.

Plussat: The owner was very hospitable and friendly. The roof top dining and sitting area is lovely with amazing views over the port. Breakfast is very good, with many options to choose from. The location is right in the midst of the old town within easy walking access to the seafront and sites of the city, as well as a good range of restaurants. Staff were helpful.

Plussat: Very attentive and accommodating staff, great location

Miinukset: N/a

Plussat: The Suite was very big and impressive. Room was clean and bed was very comfort. Panoramic view on batumi

Miinukset: Shower water was run out the glass, and water temp was unstable. Pillow was not soft. Spa pool wasnt look as photos

Plussat: +Excellent breakfast. +Nice view of the seaside. +Good location near the beach for a nice morning stroll. +Close to a complex of Turkish/Arabic restaurants.

Miinukset: Nothing.

Plussat: The breakfast was good. The staff was kind. The hotel was comfortable and had some nice amenities and views.

Miinukset: I think for a luxury hotel it needs to do some renovations. There is a lot that could be done quickly and cheaply on the surface level to improve appearance in the short term. There were many chipped door frames and surfaces that needed painted or repainted. And a deep cleaning and more detailed routine cleaning maintenance is in order, at least. However, a total renovation would be desirable before too long.

Plussat: Every thing, it was great time spend it here in Batomi, almost my stay in hotel because it was deserve to spend your time on it

Miinukset: No paper, pen and note to I can finish some of work But I believe if I request they will bring But I keep silent to make reason to didn’t work and enjoy with my vacation

Plussat: The staff is amazing, very kind and welcoming! The Rooms are big and comfortable, amazing sea view!

Miinukset: The security staff is a bit intimidating :(

Plussat: The hotel is located near the port, its about 20 min walk to beach or 5 min drive. Its very close to Turkish Quater, which is really worth to visit and walk with nice restaurants and streets maze. The views from my room was outstanding and all Batumi in front of our eyes 24/7. Very panoramic view. The room was big and very nice decorated. Totally a carch!

Miinukset: We had problem with ventilation at our room and it was not pleasant smell from shower.It really spoiled our stay, as we wanted lux relax escape.

Plussat: Breakfast was good and the view from the terrace too

Miinukset: The bed room sheets were not clean, in-fact there was hair on them. The room had no slippers or towels in the washroom. On requesting them to change a very rude member of staff was sent that I had a very bad experience with. Eventually they resolved the issue but couldn’t change the blanket since they had no clean ones available in laundry. They didn’t have the baby cot either on the first night. The staff at the hotel was not properly trained and it was obvious

Plussat: The every part in the hotel was clean. The stuff was kind.

Miinukset: The breakfast should be different with more options.

Plussat: fast elevator,spa,hamam,restoran,location is good

Miinukset: all tvsets support YOUTUBE and wifi but it not connected to internet because admin told me it's security settings so I admin too and I can't imagine how somebody can hack server by tvset,who now how it? tv chanels translete from satelite and when sky cloudy we can't saw TV,don't have Russian TV kids chanels it's terrible for Russian family.I can calculate how many money owner invested in hotel and admin nullified all these efforts 14 flors 16 roms = 224 tvsets, tvset without wifi and youtube - tvset with it = 300 USD so it 50000$ thrown to the wind :) it's no good for business, in another place all tv connected to internet and have 5-7 russian kids chanels not dependet from cloudy

Plussat: Just one word...Fabulous!!

Plussat: We came late and there was girl Katia, she helped us a lot; in middle of the night we asked her to give us some missing stuff of the room and we called here 3 to 4 times but all the times she supported with smiling gestures.

Miinukset: Shower was broken but was not an big issue. Initially they showed us different room but they asked us, you go out and see the city we make your room available in couple of hours but when we reached they gave us other room instead. But alternative room was bigger but its beachfront view bit compromised.

Plussat: Really comfortable stay, clean room, nice view to the sea and city, breakfast was delicious. Recommended.

Plussat: The view was great. The location was good, as we stayed 150 m from the beach and in walking distance to the city center (25 minutes on the boulevard). The hotel was hard to find because of unclear directions given on the booking itinerary.

Miinukset: The room was dirty and especially the bathroom. Towels had stains on them. Breakfast was served in a tiny room, not large enough to accommodate for several groups of guests.

Plussat: All rooms have sea view. Rooms are big with balcony facing the beach..

Miinukset: The room given was not clean, reception staff wasn't aware that the room he is allocated is not yet cleaned. They changed two rooms before finally allocating a room that was ready for check-in.

Plussat: Very nice location. Excellent view from the balcony. Good breakfast. Well equipped room. Good value for money.

Miinukset: The bathroom was not cleaned well. Some hair on the floor and we found some mold in the shower.

Plussat: Location is great.

Miinukset: 1. The room was not ready - no towels and pillowcases. We waited over half an hour and got torn towels. 2. The hotel refused to accept a credit card and demanded a cash payment only.

Plussat: Location by the seafront was great, as was the lighting in the room.

Miinukset: They had failed to clean the balcony before my arrival. On both days cleaning staff overlooked and failed to replenish my shower gel or stock the mini fridge.

Plussat: Modern building, good place and infrastructure.

Miinukset: Devil in details: stuff didn't clean the room during staying (7 days), too small breakfast room, hole in bedsheet, hole in sofa casing...

Plussat: Perfect location, sea view, good breakfast

Miinukset: Broken and uncomfortable sofa.

Plussat: nice view from the room. big room

Miinukset: Very bad smell at the room smell of sewerage...

Plussat: The neighbouring Casino restaurant

Miinukset: Breakfast is a mass canteen style breakfast with hordes and hordes of wasps and the occasional cockroach on the floor. The reception hall resembles a railway station in terms of ambience. The bedrooms have broken laminate flooring, the bathroom HD sick stains on the wall, the carpets are sick stained too and many of the walls were covered in dangerous polystyrine and the swimming pool looked disgusting with a tatty soaking fitted carpet next to it. An absolute awful hotel!

Plussat: View from the room!

Miinukset: The pool and its area were very dirty

Miinukset: Breakfast wasn't good

Plussat: The room is big and the beds are very comfy

Miinukset: The service in this hotel is so bad you cannot imagine for the following reasons: - The concierge will hold the door till you give them tip - When I visit the room the safe is locked and it took the reception 50 min to send someone to fix this. - When checking out they will ask you to check on time and be late to pick your luggage for more than 1 hour as this shows how bad they are. - When I ask to speak with a manager the receptionist say he is the manager

Plussat: Best location near the mall

Miinukset: Staff are slow and unprofessional you can never find a duty manager because it's a chain of 3 other hotels and he is always in another location.

Plussat: Close to the beach!

Miinukset: Well but far from town center! Long waiting for service!

Plussat: Good location

Miinukset: Hotel internet is very slow . Was with my husband and baby , no porter service while check out , we had to carry out our luggages by ourself . Lot of bees at breakfast area . This is not a five star hotel service at all . Iron not available at the hotel .Very poor service , not satisfied at all, a waste of money .

Plussat: Pool

Miinukset: Security box

Plussat: I like the location but everything in the room need to be fixed the fridge the sink the lights and the sound of the street will never let you sleep And when you call the reception to fix what I mentioned above it takes more than 8 hours to come. And the smell of the room is bad because of the sewage as they said.

Miinukset: All what I mentioned above

Plussat: Very good staff... best location....5 minutes to the Black sea....good breakfast....Next time I want to be there

Miinukset: Nothing

Plussat: Everythink

Miinukset: Not have this form somethink,I like everythink

Plussat: Especially personnel & location

Miinukset: Lack of space for parking

Plussat: Nice rooms and bathroom. 5 minute walk from shore

Miinukset: The breakfast is really bad. It smells there, and there are mosquitoes all over the place.. Weird treatment to Israelies over there. We were a group of four who ordered 2 separated rooms. Although the hotel was empty, the didn't agree to put us in rooms at the same floor.

Plussat: the staff was good room was big and clean - down to hotel is a market with all you need - facilities was good - its not close to center but you can get there with 5 min taxi drive -

Miinukset: the room and lobby was could and its take time to worm it by heater - bad road to get there -

Plussat: 4 star for legacy hotel are more. it looks 3 stars hotel.

Miinukset: littel bathroom - dirty room . poor breakfast. uncomfortable night beacuse of the disco noise in the hotel.

Miinukset: I do not recommend to book this hotel. The room was dirty, bathroom was smelling and the bed sheets as well - fridge was smelling bad; inside the shelves was not clean. Breakfast was horrible, I did not see any food that was mentioned in the photos. We refused to have breaksfast and we asked the money back that we paid for 7 days breakfast in advance, but they refused to give back our money. Manager was rude, instead of listening the client, she was interrupting me all the time. Anything I complained she was answering “Yeah but you paid very cheap, our hotel is very cheap.” The manager needs to pass trainings for customer service and dealing with clients. Hotel is PET FRIENDLY, but I do not recommend to take this hotel if you are with a pet. They take the money but then with all their behavior they show that they did a favor by letting the pet in, even my pet has a passport and all vaccinations, also he never disturbed anyone. I cleaned my room by MYSELF during many days. First reason because the cleaners were cleaning awful and the second reason, the cleaner told me that it’s not her responsibility to clean after my dog, cause his hair maybe on the floor. Cleaner was extremely rude and not polite. She was asking me very personal questions which is not really professional. Once when I asked why they did not come to my room during the whole day, the cleaner said “Only we decide what room and when to go”. Anytime she was coming in, she was throwing on my face that my dog is smelling, my room is smelling. That’s weird and was not true. Also employees can discuss you between each other on Georgian language without understanding that my husband understands the language. When the cleaner was changing the bed, I was shocked, cause she threw all on dirty floor and then again on my bed. They can clean the toilet and without washing their hands touch your bed and pillows.

Plussat: location

Miinukset: staff

Plussat: The rooms was very good and spaciuos.

Miinukset: The staff was kind of rude, spoke 2 words of english, and didnt wanted to call for a taxi for me, because u can find a lot of taxis 3 blocks away, even though I had my heavy luggage. The breakfast was horrible as well.

Plussat: Everything ia good. New and nice hotel and very good personal. Ochen xoroshii i chistii otel. Prevzoshel vse moi ojidania. Ne primenno bernus tuda esho raz. Spasibo.

Plussat: Very bad location V bad breakfast Not clean at all I would say it was 1 star

Miinukset: Everything was not more than 1 star

Plussat: breakfast was normal. bed was comfortable.

Miinukset: frogs sound at night

Miinukset: Staff cant communicate with the tourists,