Baytown hotellia

Plussat: Not enough breakfast items they ran out of food and drinks

Miinukset: There was bugs and spiders in restrooms

Plussat: Everything ! Staff & rooms were amazing ! Going to forever be my go to hotel when I’m the area.

Plussat: did not eat

Miinukset: my sheets on bed did not smell fresh quilt was smellie

Plussat: all was great especially mrs Ann at front desk !

Miinukset: Dogs being in the kitchen area

Plussat: The breakfast was great. Room was spacious and clean. Staff was very kind.

Miinukset: There’s nothing that we didn’t like. Everything was great!

Plussat: I liked EVERYTHING! Starting with all of the staff, services, cleanliness and comfortability. The breakfast and pool times are very convenient. The breakfast was awesome with much to choose from and fresh. I will recommend anyone coming in or around the location and facility, that this is the place to go.

Plussat: Staff was excellent ,rooms was very clean and spacious . I would stay again and recommend.

Miinukset: My 2 grandkids were sick after mad milk ,my grandson had the milk in his bottle and my granddaughter had cereal and milk and own our way home both had nausea and the 1 year old had thru up and diarrhea and the 6 year old was nauseated x2 . My daughter and my sister both ate breakfast and did not have milk and was not sick.The common denominator was the milk .I called the hotel and let gentlemen know at front desk . Everything else was wonderful staff and the rooms would visit again . My suggestion is to check expiration dates.

Plussat: Lovely and quiet, good range of restaurants close by

Plussat: The hotel is new and very welcoming.

Plussat: We were on a staycation. We live 2 miles away. It was just great to get away. We went swimming, enjoyed the happy hour drinks and buffet on weds.evening and the breakfast buffet Thursday morning. We had drinks at Cheddars too. Its next door.

Miinukset: Everything was great! We told our kids and we are all going back.

Plussat: Newer, clean, welcoming. Modern too.

Miinukset: Nothing comes to mind.

Plussat: Felt like home.

Miinukset: There was nothing not to like.

Plussat: Great everything. Bed. AC. Breakfast. Wifi.

Plussat: Staff was friendly

Miinukset: Waffles tasted downright sour.

Plussat: New clean hotel.. rooms all tidy and clean. Close to lot of restaurants

Miinukset: NA

Plussat: Its modern and clean

Miinukset: water was dripping from the ceiling.by the window

Plussat: very nice hotel

Plussat: Nice and clean. Friendly.

Plussat: Everything was great.

Miinukset: The staff were great and always made me feel welcome. The room was wonderful. The kitchenette had dishes and utensils. The bathroom amazing and clean. I just wish the pool was indoors.

Plussat: Room was very clean and every member of staff was so helpful and always smiling. They made our stay very pleasant. If we are ever in the area again we will definitely stay again.

Miinukset: I have no dislike.

Plussat: Liked everything, especially after staying at the Hampton Inn in Lafayette, LA which was a disappointment.

Plussat: I loved that the rooms were so clean! I happen to see one of the staff members cleaning another room and she cleaned it to perfection.

Plussat: The customer service was everything

Miinukset: N\A

Miinukset: The bed was to firm. Never had that experience at a Hampton inn before was very disappointed

Miinukset: Woke up with bad back pain due to the bed. You’d think for how much I spent they’d have decent beds.

Plussat: Clean room and great breakfast the staff was so nice

Miinukset: That the pool wasn't working

Plussat: It was very clean! The breakfast was great. The staff was especially friendly and helpful.

Plussat: Everything was good Ms Angela was in front desk at the time we arrive very nice person great costumer service it was another young guy too nice both they give us advice about some places we can go with the family and whether.The Hotel nice,clean,spacious very comfortable great location.

Plussat: Clean and comfortable.

Plussat: The breakfast was better than other places. The size was enjoyable and they tried to keep the facilities very neat.

Miinukset: The toilet was very short and the lid needed repairing. I had problems with a can light flickering, a power strip that did not work, and a refrigerator that was iced over. The staff did everything to correct the problems - the next day.

Plussat: This hotel was surprisingly nicer than expected. The room was large with a separate living room area and was very clean. The fixtures and countertops appear new. The bed was very comfortable and there were lots of fluffy towels and pillows.Great location.

Plussat: Breakfast was good, staff was very friendly.

Miinukset: The floors between rooms allow a huge amount of sound to travel down. There was a child running back and forth every early evening and an adult pacing the floor with very heavy footsteps almost all night long on both nights I stayed. This was very disappointing and made it difficult to stay asleep.

Plussat: Good breakfast, nice hotel, staff tried hard to help with problems but hotel has too many problems

Miinukset: Nothing worked. Assigned 2 different rooms. TV did not work in either one. Had to have offsite maintenance come fix the 2nd one. Closet doors on springs so cannot leave open - they slam shut constantly. Everything unplugged/not working. Too much hassle

Plussat: Friendly staff

Miinukset: Too much paperwork.

Plussat: Everything

Plussat: The Satff, is the only thing I liked, We actually had to be moved due to the sheets being stained with blood stains

Miinukset: The pool was very dirty, Worms were in the pool and the hot tub, People were in the pool wo did not have a room there, and they were opening the gate for all their friends to come in. I pay for a room just for the pool so my kids can enjoy it. HORRIBLE

Plussat: Location is very close to I-10.

Miinukset: Everything the room was not what we booked. The floor was wet from the fridge. We went out for the night came back in at 1 am to sleep and as soon as we walked in the front desk called to complain of noise. When clearly we had just walked to our room.

Plussat: fabulous

Miinukset: nothing

Plussat: Breakfast was awesome!

Miinukset: Business center out of commission, movie channels didn't work!!

Plussat: Great staff good breakfast comfortable rooms

Miinukset: Love this hotel stayed before and everytime I come to town

Plussat: location

Miinukset: didn't get the 2 queen sized beds as per our request. got a king and a roll away hence the poor score on room. staff was as helpful as possibly could be

Plussat: Hotel was clean and the night staff was great!

Miinukset: Well the power went out for three hours and no compensation.

Plussat: Clean room...safe environment...nice helpful staff...Really comfortable bed and pillows.

Miinukset: The eggs were tasteless. I am not sure they were even real eggs.

Plussat: Friendly staff and nice looking entrance and community areas

Plussat: Clean and employees were friendly.

Miinukset: No

Plussat: Location

Miinukset: Room had a musty odor and the the shower water was cold

Plussat: Staff

Miinukset: No

Plussat: Very nice people and helpful.

Miinukset: Didn't get fresh towel after the first night...lucky the supply towel for 2 to 3 days if you were alone.

Plussat: The location near I-10 and Garth Road; the breakfast was good.

Miinukset: We were assigned to Room 305. The bed near the window was so wobbly --- because one of the legs was broken. They moved us to Room 101-- a handicap room with the worse shower in the world. No shower curtain; definitely designed for a wheelchair.

Plussat: The staff was so friendly and accommodating. Especially Elisa in the office. She is reason I stay here. She is awesome.

Miinukset: Nothing

Plussat: Friendly staff at check in.

Miinukset: No pool

Plussat: It was only 3 minutes from the hospital. They let me check in early. They knew I was having an outpatient procedure and had the AC cooling the room for me. Didn’t stay as long as I thought I needed and getting a refund d was easy.

Miinukset: Ppl with large trucks cranking up their engines 4:30-6AM.

Plussat: The continiental breakfast

Miinukset: Nothing

Plussat: Staff was amazing!! Rooms were clean, property was very clean. The one reason that I have stayed at this particular hotel is Elisa( spelling) that works in the office. She is so friendly, very proficient and just an amazing person. She is the reason I continue to stay at this hotel..

Miinukset: Nothing

Plussat: Both

Miinukset: Everything

Plussat: The staff was extremely helpful and kind. The room was great for the price. It was around everything.

Plussat: It was a great hotel in a good and peaceful area, will defintely book this hotel again.

Miinukset: I disliked nothing about the hotel

Plussat: Cleaniest was so nice quiet can't wait to visit my children again

Miinukset: There was nothing I didn't like

Plussat: The beds were incredibly comfortable with the bedding.

Miinukset: Too dark in the bathroom

Plussat: Location

Miinukset: No

Plussat: My brother was having surgery at Houston Methodist and the hotel was very close and the location wad conveniently close to all the businesses and restaurants that I like and needed.

Plussat: Lots of food and shopping near by. Easy to get to.

Miinukset: Rooms had a weird "old" smell

Miinukset: the recliner was broken, and I asked for 2 queen beds and I got one bed and a pull out couch

Plussat: Very clean at a great price!

Miinukset: A few former customer items were in the chest of drawers, but the room was super clean otherwise. I think it was just an oversight! The hotel is not fancy, but it is clean and homey.

Plussat: Location

Miinukset: Bedspread smelt like urine housekeeping needs to do a better job at changing linen ou.this was the 4th time 8 stayed at the hotel I doubt I'll stay again.

Miinukset: Breakfast was horrible milk and apple juice wasnt even cold coffee had grinds all in it.

Plussat: Location

Miinukset: Nothing

Plussat: I enjoyed the quiet location and being near the shops and highway. I also appreciated that I stayed in my king bedroom at great rates when I renewed daily.

Miinukset: I would like to see more breakfast choices other than microwaveable items. I did enjoy making fresh waffles.

Plussat: The bed was super comfortable and huge. Super clean.

Miinukset: I liked everything.

Plussat: Perfectly fine for one night stopover on a road trip.

Miinukset: Noisy with the 24hr drive thru just across the road. But to be expected in the location.

Plussat: location its near the airport and had food available in walking distance

Miinukset: they woke me up wanting to know if i was in the shower..no its was next door. Its hard for me to go back to sleep. It was a drag.

Plussat: I'm a disable veteran and requested a room that accommodate my injuries and was gladly obliged with a wheelchair entry room/bathroom. The bed was very comfortable, security was never a problem, quietness of the area, local eateries in walking distance, small microwave/fridge, iron and ironing board, two chairs with computer area, several lights throughout the room which makes it a very cozy atmosphere and a ac that accommodated our needs.

Miinukset: The breakfast could be given a little more attention. There was only Waffles, Raisin toast with a jar of peanut butter, but had small packages of jelly, frozen hot-pocket sandwiches, sausage egg frozen sandwiches, apple juice/orange juice, frosty flake/raisin cereal and a knotted apple. Attention is needed to improve this area... Detail cleaning, hitting corners and ensuring all particles should be removed ie hair. The floor was still damp "probably because of contractors staying at this hotel bringing in mud", it had a damp and musty smell which was undesirable.

Plussat: That I m leaving it...

Miinukset: The bathroom was all rusted up, the carpets smelled funny, i heard everyone and everything that was within the peremiter of the room. The walls was paper thin.

Plussat: Close to restaurants

Miinukset: No

Plussat: The cleaning staff honored my "do not disturb sign", but asked if I wanted cleaning when greeted leaving the room for the day. Courteous Staff. Free breakfast was easy to access and enjoy. The Cable TV worked, but HBO did not. Free parking close to room

Miinukset: Close to freeway noise.

Plussat: Furniture arrangement good, temperature control worked well, shower above average

Miinukset: Toilet had issues flushing, breakfast all carbohydrates (no eggs or meat)

Plussat: The motel is located about two minutes from the interstate. The neighborhood consists of other motels, restaurants, gasoline stations and seems to be a safe area. The motel is well maintained and attractive. The room was large and very clean. The bed was comfortable and I got a quiet night's rest The bathroom was very clean with plenty of hot water and good water pressure. The air conditioner kept the room comfortable. The television was cabled with many channels. Cell phone coverage was very good. The motel wifi/internet had a strong signal and had no problems with it. I had a good stay.

Miinukset: There was no printed out television channel guide.

Plussat: Location and convenience to places I plan to see. Checkin was very easy and fast, and staff was very cooperative and friendly.

Miinukset: Breakfast was not at all up to par. Parking was somewhat a problem especially in the evenings, but I was always able to find a space. Pool was a little small, but clean.

Plussat: The location.

Miinukset: Pillow cases were filthy. Bed pad had urine stains. Used towels/wash cloths were removed without leaving clean replacements. Internet/router service was poor at best. Breakfast was threadbare. No way we would stay there again.

Plussat: Very good location for me. Nice staff.

Miinukset: The room could have used a good dusting. Whatever product they used was not being wiped off very well. You could see where it had been sprayed and only wiped off in one swipe, leaving residue on the furniture. A minor detail, everything else was very good.

Plussat: Everything

Miinukset: Nothing everything was great

Plussat: It was close to where I needed to be.

Miinukset: They did not have the room available that i needed, furniture was only and torn, over all stay, defiantly not the greatest hotel in the area. Upon check out was charged double for the hotel because they took my card for incidentals.

Plussat: Clearlyness

Miinukset: I didn’t like that the heater in the room didn’t work and when I picked up the room phone to call the front desk I realized that the phone didn’t work also. I called from my cell to let them know about the heater and was given a portable heater which took awhile to heat the entire room.

Plussat: The room was very nice and clean .. a nice set up and the facilities were good as well. Price for the room was great.

Miinukset: Breakfast was ehh .. the tv was way too small and the control wasn’t working good. Microwave didn’t heat .. and the beds/pillow weren’t too comfortable either

Plussat: Good place to stay very spacious.

Miinukset: A little loud

Plussat: Bed was comfortable !! TV, fridge , and microwave worked

Miinukset: Vending machines did not work , was told breakfast was 6-10am everything was put up 9am. Room was kinda clean with trash sweped into corners.

Plussat: Rooms were clean, staff was very nice. Close to the mall and good food choices.

Miinukset: Comforter had cigarette burns and there was a stand of hair in the shower. Also, guest downstairs was BBQ’ing and played loud music that we heard in our room. Very irritating being that we had to get up early the following morning for work and it was 10 PM.

Plussat: The breakfast

Miinukset: The manager had a very rude attitude

Miinukset: Need more room trash cans

Plussat: Nice and clean

Miinukset: Nothing

Plussat: Microwave, stove I had a stove yea, refrigerator, bottle of waters I enjoyed so very much.

Miinukset: I had no complaints about my room

Plussat: Room was unusually spacious, though the property seems more like an extended stay/weekly renter property.

Miinukset: Free breakfast was disappointing. Very little fresh food and coffee was weak. If you're gluten free or prefer to eat healthy, don't expect to find anything nourishing at breakfast.

Plussat: Didnt eat breakfast.

Miinukset: better accommodations for handicap, requested room on 1st floor due to being handicap when booked and requested again when checked in,, ended up on 2nd floor having to climb stairs that were challenging.

Plussat: Needed a first floor room and it wasn’t a problem. Also it is a great location for the NHRA races. About 4 miles from track if that.

Miinukset: Nothing I could complain about

Plussat: Clean and convenient location

Miinukset: N/a

Plussat: Very clean and much bigger then I thought it was gonna be

Plussat: I enjoyed staying here because it was so convenient for me that night since I was attending an event right down the street at the Houston Raceway (Baytown). Everything was close Walmart, Ross,Dollar Trees, Dominos came in handy.

Miinukset: The rooms needed to have a fridge, during my stay the ice machine was down so it was kind of a drag not being able to put my drinks in the refrigerator.

Plussat: Great Stay

Miinukset: Nothing

Miinukset: When I flushed the toilet water came out at the floor, there appeared to be blood or something else on the floor. It was horrible to say the least.

Plussat: Room was very spacious and close to lots of restaurants and gas stations.

Plussat: Rooms were clean but poorly maintenance

Miinukset: First room lights phone didn't work 2nd room door handle came off was stuck inside

Miinukset: Room smelt like mildew, alive and dead roaches

Plussat: The ac was cold

Miinukset: The staff was extremely rude and unprofessional she should be fired. No organization for keeping track which rooms are clean. Housekeeping came to our room 4 times a day asking to clean after telling them no. The staff gave a stranger a key to my room. TWICE. Luckily we were there so they could not get in. MAJOR SAFTEY ISSUE. For starters, if I could give this place 0 stars I would. Staff is rude and not helpful. I called and asked for early check in on 3 separate days and when I arrive they tell me it should be a few hours before we get a room. Next, as I am sitting in the parking lot waiting for the front desk lady to call me I see many others arriving, walking into the lobby and getting their keys right away. I call to check the status and the girl is rude again. I would use her name but no one wore a name tag. She was a Hispanic young girl with long hair and classes and she should be fired at the start of her next shift. I tried asking about a charge on my recipient and she claims she didn’t know about it and answers the phone in the middle of my sentence and doesn’t have the common decency to say excuse me or put the person on hold while we finish our conversation. I can’t believe how horrible of an experience I had. When we finally get keys to the room we go up to it and there are people in it!!!! We get switched to a different room and about an hour later some guy uses a key card to get in our room (another guest) so receptionist gave someone a card for our room. How do they not know the room was already assigned when the girl flips her iPad around at me and says “see we don’t have anything right now.” Rude. Rude. Rude. Next, the rooms smell horribly of mildew. I get back to the room after an event and need a shower. NO. HOT. WATER. THIS PLACE IS A JOKE OF AN ESTABLISHMENT. PLEASE DO NOT SPEND ANY MONEY HERE. EVER. ABSOLUTE WORST MOTEL/HOTEL EXPERIENCE OF MY LIFE. I will be booking a different room at a different hotel for the remainder of my vacation.

Plussat: well i really enjoyed the brightness of the room and the very soft bed..

Miinukset: no microwave

Miinukset: There was no hot water after midnight and the floors were dusty

Plussat: Good for the price

Miinukset: No fridge

Miinukset: The rooms were heavily smoked in, so much that I could sleep at night because of the smell.