Embassy Suites by Hilton Cleveland Beachwood

“Clean nice”

“We have stayed at this location many times. Without issue. The room had a clean seal on the door because of covid we arrived set are belongings down left. We got back late. In the corner by window water stain with mold Carpeting stains Sofa stains Tub dirty with stains It was late we are local went there for 34th Wedding Anniversary. My spouse had an early work schedule so we went to sleep. We left before check out I came back at 9am to speak with a young nonchalant manager that was not concerned to look at the room he offered $30 off the room. I had to insist that he accompany me to inspect the room and pass this on to housekeeping. Still waiting for my card to show a credit for the 50 charge for incidentals and 30 that managment took off of the room. Sorry this is in the wrong space The stay was not good We won't use this location again”

“The area, much peace and quiet”