Beirut hotellit lähellä Hamra Street

Plussat: the breakfast was so nice and the location also was so nice , is not the first time to choose this hotel but really all the time satisfying all my needs specially with th very kind staff.

Plussat: It’s more than perfect

Miinukset: Nothing

Plussat: Clean and quiet

Miinukset: The staff was mask face

Plussat: Amazing view from the rooftop pool.

Miinukset: Too cold water in the pool. Slow elevators.

Plussat: Spectaculair view from the rooftop pool & terrace. The suites with balcony are very spacious and comfy. Helpful staff.

Miinukset: Only the pool area needs some more attention. Left towels everywhere. Sometimes litter. The rooms however are very clean.

Plussat: Very convenient. Good value for money.

Miinukset: Pillows not comfortable.

Plussat: All

Miinukset: Nothing

Plussat: Location was good

Miinukset: Not a 4 star hotel really

Plussat: Oikein hyvin nukuin. Henkilökunta on erityisen palveluhenkistä. Jopa vuokra-autopalvelut ja taksimatkat tingittiin puolestani. Hyvä kahvi. Hyvä aamupala.

Plussat: The hotel and it's location was perfect!

Plussat: The location is good and the personnel is trying to be helpful. It’s in a quiet area of Hamra.

Miinukset: We had booked an airport pickup with the hotel which was confirmed but didn’t show up. Therefore the cab driver tried to overcharge us. In the hotel we got a really nice room but it smelled very strongly of smoke. The second room was way smaller but smelled better. The smoke was only detectable underneath a strong smell of room spray. Breakfast was good and with a lot of choice. Weird were the two older men who sat there every morning and clearly belonged to the hotel. They always sat at the same tables and checked on guests and staff (from different tables). The taxi for going back to airport worked out better. We ordered it for 8:30, but it was already there at 8pm. Very oriental decorations with carpet, curtains and cloth headboard. Therefore the lingering bad smell.

Plussat: Nothing

Miinukset: The staff is very rude I asked for free WIFI in my room because I booked the room with free WIFI and they said no you have to pay. I was traveling with two young children and several luggage and nobody helped me.

Plussat: Friendly staff, very helpful. The room had a nice view with the sea, very clean and had everything that was needed.

Miinukset: Friendly staff, with one exception in the second day, a guy just barge in to check the fridge seal and see if I used something from their treasure :) I told him that I did not but he still checked and that's not nice in a 5* hotel as it assumed I'm a liar. Breakfast was rather limited in regard of the cooked meals but I guess there were not so many guests with all the social unrest those days.

Plussat: 1. Upgrade to a higher class room. 2. Attentive service, 3. Nice scent in the main hall.

Miinukset: 1. Window view. On the one hand, street and loud bars, on the other "moon architecture". 2. No kitchenette equipment (cutlery, plates etc.). 3. The rooms need to be refreshed. 4. Breakfast ... 4 points out of 10. (Service for approx. 4-5 people does not guarantee ongoing refilling of ending products). 5. Finally ... A request at check-out to wait 2 minutes (during this time the staff checks if you have damaged something, you took it from the room). Shame on you Gems Hotel!

Plussat: Location

Miinukset: 3 cockroaches in the bathroom, hotels reaction was as if it’s normal! Noisy hotel specially for those light sleepers Non helpful staff Bad breakfast Not recommended at all, definitely not a 4 stars hotel

Plussat: The location was good, allowing us to walk to Raouche, the Corniche and downtown. The neighborhood (Hamra) is lively, with many options of bars and restaurants. Breakfast was also good, with many lebanese cuisine items, including sweets. We appreciated that they gave us a room upgrade to a spacious suite, with comfortable beds.

Miinukset: Staff was not friendly. Some facilities in the suite didn't work properly, like the safebox and the air con (we had to choose: either off or too cold). The bathroom and the shower doors didn't close fully, but this was a minor problem. At breakfast, coffee machine was frequently broken. Coffee was not good.

Miinukset: I book a room with a kitchen, but the kitchen was not equipped

Plussat: The location was very convenient, close to lots of shops and restaurants. The room was a decent size, the bed was large and had a great mattress, and the shower was large and very good. In addition, a bottle of water was provided every day which was a nice touch, and the provision of a little kitchenette was handy although I mostly just used the kettle and fridge. The air conditioning worked perfectly and helped drown out some of the noise from the bars across the street. There were plenty of plugs to charge devices and lots of storage in wardrobes and drawers. There was also a safe. A comfortable room overall.

Miinukset: Housekeeping was rather haphazard; sometimes I would get a hand towel but not a bath mat and other days I would get the reverse. Sometimes I had one bath towel and sometimes two. The floors could have been cleaner. Reception staff openly mocked me when I asked about local hotels with swimming pools which I found unnecessary and frankly rather rude. I was also over charged and had to send a series of messages to get this rectified-it's always worth checking what you've been charged for!

Plussat: Location. Breakfast.

Miinukset: Bad internet in the rooms. No carpet in the room. Small bathroom.

Plussat: Very friendly staff very professional got upgraded room and planning to visit again soon

Plussat: Location and hotel overall

Miinukset: Nothing

Plussat: Very good. Not the first visit. Recommended.

Miinukset: I had problem paying online (from my end) and the price in the online application was different (less) than the cash payment.

Plussat: The hotel is really well located in the center of Beirut. Friendly and very helpful staff. Great management team who makes you feel like home. A big THANKS to Jamil the General Manager and his team.

Plussat: Front desk staff were great, helpful and professional, especially Nourhan and Dina, thank you!

Miinukset: Nothing to complain.

Plussat: Service , location , lobby hall , facilities in the hotel

Miinukset: Room rates should be studied better to be more competitive

Plussat: The location is really great all shopping and Resturant around the hotel , very hot spot and few minutes to the sea. Perfect hotel. I recommend this hotel to anyone wants to enjoy. I want to thank Mr. Abbas and Mr. Rojeh for their perfect services at the Resturant and all the staff at the Resturant they were very polite and respected staff. I thank them for their hospitality.

Miinukset: N/A

Plussat: Breakfast was absolutely amazing, with plenty of delicious healthy choices. The gym was top-notch. Very friendly and helpful staff. Location in the Hamra district.

Miinukset: Nothing.

Plussat: The location of the hotel, the friendliness of the staff and the view from the 19th floor!

Miinukset: The check-in process took much longer than expected (my room was not ready when I arrived and it took them two hours to get ready - when they said one). The breakfast is, I guess, OK... but I could not feel any enthusiasm for it... and I love breakfast. There's quite a few daily "room service" knocks on the door... Like breakfast, the rooftop pool has all that it needs to be amazing, but for some reason it is not... when I visited I even thought it was not operational...

Plussat: I was extremely satisfied, overall, and will probably be coming back! Excellent attention to cleanliness; staff very courteous and professional; fast and free Internet; a very comfortable bed in a quiet room. Many thanks.

Miinukset: I am not sure the breakfast was worth the money - good selection of fruit, but very little of Lebanese cuisine or warm food. Also, the hotel has blocked access to Uber for some reason, which was not convenient (so you need to use 4G or another network).

Plussat: Good Location

Miinukset: Nothing

Plussat: All Above board. Very friendly staff and specially the young Lady Rayan.

Plussat: The room was clean and nice yet a bit small for 3 adults. The bathroom was clean as well, a bit old though but was functional. Airconditioning was superbub. The housekeeping staff was friendly. The hotel was small and cute and well organized.

Miinukset: The front desk was not very friendly nor helpful. We carried our luggage becasue the door man was not available most of the times. The services were a Bit sluggish. It took a while to get my internet access code and ended before the actual time. I also got my extra key after 40 min from asking for it which was also inconvenient.the front desk was not busy at all when we arrived yet everything went very slowly and the services took for ever.

Plussat: Good location

Miinukset: No thing