Bellevue hotellia

Plussat: Location

Plussat: Location is good - very close to interstate 90 and an easy drive to Seattle

Miinukset: more of a 2 star hotel - extremely dated. baseboards missing, rips in furniture and carpet - think 1960's.

Miinukset: Staff

Plussat: Large kitchen , free laundry, friendly staff

Miinukset: Stained carpets, older facilities, smell

Plussat: Laundry

Miinukset: Dirtbag staff

Plussat: it is a great hotel with studio rooms...well equipped...no complaints.

Miinukset: toilet didn't reliably flush...shower curtain bar was loose...

Plussat: Nice to have a working dishwasher since we were eating in.

Miinukset: Property is showing a bit of wear and could use a little updating.

Plussat: Nothing

Miinukset: Too old and was very loud noise.

Miinukset: I received a full-size bed instead of a queen, when I complained to staff they acted as if they didnt understand english. The bed was like a bag of rocks. Room was also dirty. checked out early and left two nights paid for do to room conditions and staff.

Miinukset: A little run down for the price.

Plussat: Great one bedroom suite. Quiet (we requested and were given top floor). All electrical appliances and outlets worked well. There is no maid service for short term stays, but any items we needed (clean towels, more coffee, etc..) were brought quickly.

Miinukset: Upholstery and rugs had stains. No convenient outlets near bed for electrical equipment.

Plussat: Homey

Miinukset: No

Plussat: I was celebrating my birthday in downtown Bellevue and this was perfect location for a cheap and short Uber ride. I also felt very safe location wise within the city/area

Miinukset: Literally couldn't ask for more except maybe a later check out but only because I have been an over sleeper my entire life. Nothing for the Hotel to fix there

Plussat: 1. Friendly staffs. 2. Very good health protection during Covid 19 pandemic with masks and social distancing . There’s hand sanitizer dispensers every where. Love it! 3. Good location

Miinukset: No more free breakfast offered as before!

Plussat: Location

Miinukset: Wished it had offered the complimentary breakfast.

Plussat: Comfortable bed

Miinukset: No microwave in the room

Plussat: Amazing customer service and outstanding housekeeping

Plussat: Older hotel. Rooms are more updated but bathrooms are very small

Plussat: The Bed was amazing! The restaurant food was excellent

Miinukset: I would have loved a hot tub or indoor pool

Plussat: Outstanding hotel staff who are helpful and knowledgeable. Clean rooms. Walking distance to chick fil-a restaurant. Complimentary shuttle to various locations is offered to hotel guests. I like this hotel and the staff alot.

Plussat: Location & the shuttle

Miinukset: Beware the guest laundry machine that swallows credit card charges yet fails to function, the staff help was limited to “sorry” ... This property used to have a fine breakfast buffet but is no more -

Plussat: We ordered room service for dinner and it was great! Yes

Plussat: Convenient

Plussat: Great location! Easy to get on/off freeway from hotel. Staff was very nice.

Miinukset: We stayed on the first floor. Room smelled very musty when we arrived. I had to leave our window open for a while to air out.

Plussat: Very easy to find, also located great for getting onto freeways. Staff was very pleasant!

Miinukset:

Plussat: The staff at the hotel was top-notch--helpful, courteous and friendly. The room was comfortable, but small. Located next to the highway, the location was not ideal. All and all, I'd likely not stay there again since the only outstanding feature was the staff.

Miinukset: The room was too small to be really comfortable.

Plussat: For the amount I spent, this was a great deal. The lobby and room interiors are in much better shape and more up to date than the hallways.

Plussat: The comfortable bed. How quiet the room was.

Miinukset: I would like breakfast

Plussat: Quiet and nice location.

Miinukset: The $20 per night parking that was not mentioned ANYWHERE!

Plussat: "The hotel is beautiful, nice, clean, modern rooms. The front desk staff and bar staff are amazing, helpful, friendly and efficient. The hotel is in a great location, walking distance to many restaurants, bars, sights, and shopping.

Plussat: Nice hotel but had to spend some time at front desk to fix mistakes of a new employee. All was good and was well taken care of, but had to spend a bit of extra time to make sure trainee error was repaired.

Plussat: Nice Bed, rooms are comfortable, fridge in the room, fast internet, nice lobby

Miinukset: Female night time front desk staff not as friendly as daytime staff, my TV set was having issues with certain channels despite maintenance checking on it, the problem persisted

Plussat: I did not eat breakfast. I had a 4 block walk to to the office which was hard due to weather and sidewalk closures

Miinukset: Refunded 2 days as I left early due to the growing concerns of COVID - 19 in the immediate area.

Plussat: It was walking distance for almost everything.

Miinukset: No

Plussat: Great location and clean facility

Miinukset: No one even bothered to offer to help us with bags or luggage. We were told that parking was included before arriving then we were charged $22 per day for parking. We also were not instructed on where to park and we had to carry our own bags from the car in the garage back into the building and up to our room.

Plussat: Overall quality

Miinukset: They didn’t include breakfast

Plussat: Lobby room location staff

Plussat: Good quality in reasonable price :) worth the money for sure

Miinukset: All good :)

Plussat: At arrival, front desk staff was extremely helpful. He was able to ask which floor level we preferred and gave us great tips on where to get parking and where to eat. The room was clean, larger than expected and overall great experience. 2 nights.

Miinukset: Everything was great. Location was great.

Plussat: Nice and friendly stuff

Miinukset: The glass shower in the middle of the room is very disturbing and uncomfortable

Plussat: Excellent service. Whenever I asked for something I received it quickly within minutes. They ironed my suit quickly Sunday Night. The room was nice and comfortable. Location was great. There is a very close mall nearby with lots of shops and restaurants.

Miinukset: I could hear some noises from the room above and sometimes from outside the room too.

Plussat: Location, and hospitality. Great place to stay. The staff are great and friendly. Thanks to Kyle and Jamal.

Miinukset: I did like everything about this location.

Plussat: brand new and fancy, smells really good!

Plussat: Excellent quality rooms and location is excellent.

Miinukset: Finding the correct parking garage to self park is tricky at first. Valet parking is $38.

Plussat: "The hotel is beautiful, nice, clean, modern rooms. The front desk staff and bar staff are amazing, helpful, friendly and efficient. The hotel is in a great location, walking distance to many restaurants, bars, sights, and shopping. Have stayed here a first times and highly recommend every time."

Miinukset: Not the greatest location. There are better options in the area.

Plussat: Friendly staff

Miinukset: Presidential suite had a poor view; location was far from much of interest

Plussat: Minimal, but friendly, staff.

Miinukset: Confirm sheet"free internet",signing on either $2.95, or $4.95 a day. Front desk gave code for 2nd day after showed them confirmation. We were not aware there was no room service.Room would not cool down below 77degrees. Opened window to traffic at night

Plussat: Location for us is awesome. P

Miinukset: Small amount of mold in refrigerator which they fixed promptly.

Plussat: The friendly and professional help I received from hotel employee at the front desk

Miinukset: The internet fees

Plussat: The food was good

Miinukset: The extra blanket was not soft or warm

Plussat: We had a great time at the hotel. Staff was friendly, rooms were perfect, and breakfast and happy hour is always good!

Miinukset: The food service was only available from 12 PM to 9 PM yet check in was 4 PM and checkout was 12 PM. Then it was pick-up only besides. There was a $12 charge for parking in front of the Hotel in a handicap space which I did not see in any of the info. I called and was told it was their property and their policy to charge that fee. Lucky the grocery stores don't have the same phony policy!

Plussat: Location, clean, wonderful breakfast, room well laid out

Miinukset: Nothing I didn’t like

Plussat: Pet friendly with my 2 schnauzers!

Plussat: Location

Miinukset: The building look to old, the windows are dirty, from inside and outside.

Plussat: Great breakfast and comfortable bed!

Plussat: the hotel was excellent. Gym and pool were well equipped and the gym was 24 hour. Breakfast and internet access complimentary. Location was convenient to Seattle without being too far and too close. Would definitely recommend

Plussat: The room and the breakfast.....

Miinukset: There was a lot of kids in the pool

Plussat: Spacious

Plussat: There really is nothing to say. We loved the hotel.

Miinukset: No

Plussat: Drain was Clogged, Issues with Guest From Next Door.

Plussat: My father had surgery at Overlake Hospital and this location was perfect for my two week stay. Everyone was so incredibly friendly and I was shocked at how amazing every single meal was I enjoyed.

Plussat: The room and the location of the hotel

Miinukset: The restaurant. Seemed to be understaffed, ran out of food and Juice in the morning for breakfast. They tried to serve me a waffle that had been sitting around for a while. It was hard and crusty, NOT Good.

Plussat: It was clean and comfortable.

Miinukset: There was no exhaust fan in the bathroom.

Plussat: The room cleanliness

Miinukset: Were given the room late and didn’t want to extend our check out time for 30-1 hour longer.

Plussat: Beautiful place, very polite staff.

Plussat: Staff was very friendly

Plussat: Quiet, size of room, great staff.

Miinukset: My only complaint is the bed was not comfortable.

Plussat: Location

Miinukset: Room was not properly , previous visitors left garbage in the fridge that was left there when we arrived. Also was noisy at night maybe construction .

Plussat: Great location and good hotel, the staff not very helpful for the most part.

Miinukset: The first room we were given, nothing worked in it. The phones did not work, the toilet did not work, the shower or bath did not work did not work. How could any hotel given anyone that room for any reason? Every morning at 8am housekeepers banging ondoor

Plussat: Please write at least 15 words Staff were particularly helpful in directions both to Basil's Bar and downtown Seattle and offered free coffee when we had to evacuate due to a fire alarm.

Miinukset: Two robes would have been helpful over one - see fire alarm above.

Plussat: Cleanliness. Location. Customer service

Miinukset: Perhaps an extra bar of soap

Plussat: Comfy bed, nice bathroom.

Miinukset: The room was still quite dark even with all lights on. Also, there is no parking nearby, only valet.

Plussat: Cleanliness and the friendly staff. Sense of urgency when asked for anything

Plussat: Hotel is new, clean and the location is hard to beat!

Miinukset: Parking is Valet only.

Plussat: Great service. Minimalist room that is super comfy and clean. Well equipped gym. Must-have breakfast!

Plussat: Best staff ever

Miinukset: Not much not to like

Plussat: Excellent location and hotel

Plussat: Very comfortable stay

Miinukset: Hotel has no good view

Plussat: The bar was awesome

Miinukset: Parking

Plussat: Great room with good views of the city. Very clean

Plussat: location, hotel decor was nice

Miinukset: i asked to extend my stay and they did but then the next day said i had to make a whole new reservation on booking.com. on my last day my room smelled like garage but they wouldn’t move me until i made a new reservation

Plussat: The property is beautiful and located right in the heart of Bellevue. Easy to get there from the airport by bus. The restaurant in the hotel is amazing! I recommend the roasted beet salad. The staff is very welcoming, friendly and helpful.

Miinukset: The room I was staying in had a very loud heating/air conditioning unit. When it would come on in the middle of the night it would me up. The convenience shop in the lobby was super expensive ($4.00 for a travel size toothpaste). Compared to other hotels I have stayed in (where they offer toothpaste for free if you forget it!) this seemed to take advantage of the traveler who forgot something.

Plussat: Location, amenities, room layout

Miinukset: Ease of access for drivers was a challenge.

Plussat: How the room was set up I loved the closet right across from the bathroom & I loved the bathroom door

Miinukset: No

Miinukset: The floors weren’t the cleanest in the bathroom

Miinukset: during check out I got a bill,I check it - and found a mistake. There were additional 337.71usd!!! of expenses which I did not make. Money was returned in a week, but it is 337usd! That was a big disappointment for me, and not much excuses from staff.

Plussat: Proximity to Bellevue Square. Modern room.

Miinukset: Valet parking fee. I had stayed at the Hyatt just blocks away and there was no parking fee on weekends.

Plussat: Very clean. Nice place. People were friendly. Location as good enough to provide great value for the spend.

Miinukset: Called Room Service and requested extra pillows. 45 minutes later I called the front desk to ask again. Room Service brought one pillow. The dude did return with a second pillow, but seriously?

Plussat: Parking available and easy to find space. The internet worked very well giving out almost 50 Mbit/sec

Plussat: Rooms were clean and had everything I expected/needed for the stay.

Miinukset: Hotel boasts being dog-friendly with treats in the lobby and no pet fee which was wonderful. However, there is literally nowhere at all to take your dog to relieve themself. No grassy areas, no mulch or gravel areas, no "pet relief" areas. I was stuck trying to get my dog to walk along the narrow parking lot dividers in the dark around cars and shrubs to convince her it was ok to "go" there.

Plussat: Location

Miinukset: They gave me a handicap room which I didn’t choose at the time of booking. Was very difficult to shower in that room.

Plussat: Nice part of town, friendly staff, excellent breakfast, lots of free parking and fair price.

Miinukset: No balconys, limited movie channels, & more of a 3 star.

Plussat: Easy access to room

Miinukset: Everything was great

Plussat: Very friendly and helpful staff

Miinukset: The only thing I could think of is the location is not very ideal. Not too many places close enough to walk to like dining options. But they do have their own affiliated restaurant there on the property

Plussat: They upgraded our room as we had an anniversary and provided a bottle of Champaign and some sweets, that was so unexpectedly pleasant. The staff is very polite and the whole experience was wonderful.

Plussat: Open, easy access, and nice place to be in general.

Miinukset: The smell of the lobby is horrid and perfume smell. I have SEVERE allergies and the lobby made me have an allergic reaction.

Miinukset: The outside of the room was noisy because of the parking lot cleaning during the night time.

Plussat: Fridge and beds were very comfortable and decent spacing in the room.

Miinukset: I think you need better lighting for getting ready the lighting is poor at best with the only the lamps near the beds.

Plussat: The rooms were wonderful and the beds were super comfortable

Plussat: design is young style and comtemperary and free parking and close to towncenter.

Miinukset: No refrigerator and Safety Deposit Box

Plussat: Everything

Miinukset: Nothing

Plussat: I liked the shuttle service provided as well as the free outdoor parking.

Miinukset: I was hurt when I could not extend my stay and I had to find another hotel which ended up costing me twice what your hotel cost as well as the frustration of having to find another place to stay along with moving my belongings and finding a place to park my car.

Plussat: The staff was great. The hotel was very nice, including the bar for a late night drink

Miinukset: I can think of nothing I did not like.

Plussat: The front desk staff was very friendly, even though they seemed to be in a state of training where not everyone could handle the details of check-in. Great attitudes, though.

Miinukset: Housekeeping did not seem to be coordinated with registration. On our first day, the room was not cleaned until very late afternoon and on our last, it was cleaned long before we checked out. Also, Bookings.com should include the cost, with tax, on their confirmation.

Plussat: Definitely. Friendly staff, very nice room. Clean.

Miinukset: A bit out of the way.

Plussat: clean and comfortable. great shower.

Miinukset:

Plussat: It was clean and reasonably priced. Also new and very nice.

Miinukset:

Plussat: Rooms had class

Miinukset:

Plussat: Location

Miinukset: No housekeeping before 3 days Small blood stain on sheets Loud hallway and room above $22 a day parking fee Rough outer comforter

Miinukset: They charged a lot for parking - too much!!

Plussat: Location, clean, friendly staff, good WiFi & breakfast

Miinukset: Parking is $20 but that’s Bellevue

Miinukset: The pet fee was ridiculous, $50 per night.. They should tell you on-line before booking

Miinukset: Didn't know we had to pay for parking

Plussat: The staff was very frendly

Miinukset: You had to pay $20 each night your car was parked there. I never had a hotel that you had to pay a extra $20 for parking each night!

Plussat: The two main men that work upfront WONDERFUL and would come back just because of them.

Miinukset: There is a gal that works up front that will make you feel like your dirty, refuses to take your room key from you and tells you to just leave it on the table. VERY VERY RUDE!!

Plussat: This was a special anniversary and the staff went out of their way to make this stay very special. We were both very happy with all they did and how we were treated.

Miinukset: Nothing with the hotel at all. There were some loud guests above us.

Plussat: Outstanding Friendly service, clean

Miinukset: No

Plussat: Location

Miinukset: The first room that I was put in had a odor of a mans bad cologne and a bowel movement . Second room was ok but main highlight didn’t work

Miinukset: the lady that works up front has the worst customer service. From start to finish, but the men that were there 100% great service. She needs to go

Plussat: Very nice people very attentive

Plussat: Nice pool and outdoor area.

Plussat: Everything exceeded expectations! Pool and spa where awesome . Overall just a wonderful place!

Miinukset: Bistro closes too early , no lunch

Plussat: Very friendly and helpful staff

Miinukset: Overall property and rooms were clean but a bit dated.

Plussat: pool and jacuzzi area was nice

Miinukset: receptionist was a bit too friendly and tried to oversell the amenities

Plussat: Pretty nice location and easy to find, checkout was at noon so that was a plus. Staff was helpful and made our reservation work.

Miinukset: Beds were very uncomfortable and the breakfast wasn’t good.

Plussat: value quality cleanliness of room size of room

Miinukset: tucked away restaurant closes at 10

Plussat: the bistro cafe was great

Miinukset: the bed was very uncomfortable, the room smelled, and the pressure of the water in the shower was very weak.

Plussat: Soaking in the hot tub each night before bed. The mattress was amazingly comfortable and I had the best sleeps.

Miinukset: Noise from the entrance and pool.

Plussat: Clean and stylish

Miinukset: Location

Plussat: The location was great! Tucked away from the road and very quiet. A safe haven from the busy city.

Plussat: Check in was easy and staff was friendly, welcoming and offered lots of hotel info right off the bat (thanks Larry!). Room was comfy and I love the Paul Mitchell products.

Miinukset: The TV randomly turned on after I was in the room, displaying a welcome screen, to where I was informed that it's connected to the computer at the front desk and will do that as a welcome to guests after the transaction has finally processed.

Plussat: Comfortable rooms, great service, beautiful area, and idea location if you are here for Microsoft

Miinukset: It's location is quite far from civilization. No stores, shopping, dining, or nightlife here, so a car rental or uber is a must.

Plussat: We liked the location, bed was comfortable.

Miinukset: Room was too small, no place for your suitcase. Toilet was very low. No room service except every 3 days (didn’t tell us upon check in), no pool, no gym, no breakfast. We did get a snack to go bag.

Plussat: James at the front desk was very helpful. After a 15 hour drive, he got us in quickly and let us know about places to get something to eat and drink. Room was very clean and beds were wonderful. Will definitely stay here again.

Plussat: Breakfast, folks behind the desk pleasant, had good 3 star rating

Miinukset: 3 days in a row, room was not serviced. Had to complain to get room done. Wish restaurant was open during the day.

Plussat: The website is misleading, i thought the room was in seattle but is was in Bellevue. None of the accommodations were in effect. So i think in my prospective the room should have been prorated. No pool, no jacuzzi, no bar, no restaurant, no gym and no continental breakfast. The room was beautiful and spacious.

Miinukset: No view of anything from room.

Plussat: hospitatlity

Plussat: Rooms and facilities are clean and well maintained. The staff are all very friendly and attentive.

Plussat: Staff was awesome. Breakfast was a good value.

Plussat: Very clean rooms and a great staff

Miinukset: The website said that they had a pool, restaurant, or the breakfast in the room with not info explaining they didnt have those available at the time. I should've been told prior to my stay so I could change hotels

Plussat: Great location and spacious rooms. Wonderful friendly staff.

Plussat: Kind staff great customer service. Beautifully maintained grounds.

Plussat: Super convenient, staff are wonderful, can’t think of any complaints I had.

Plussat: Location

Miinukset: It was not clean.The to of refrigerator was gross. Tha microwave was filthy. There was mold in the bathroom. All floors including carpet were sticky.

Plussat: Convenient location. Friendly staff. Many dining options near by.

Miinukset: Bed was firm, but lumpy. TV wouldn't come on, but no worries.

Plussat: Location

Miinukset: It was a dump. Old and run down, not well-cared for. Could hear people sleeping through the walls. Poor/ thin linens, sheets, and blankets. We had to re-hang a drapery that was off the track.

Plussat: Available

Miinukset: Bathroom fan was very loud.

Plussat: Location

Miinukset: Staff was never at the desk, hard to reach by phone as well.

Plussat: The manager was More than happy to help me out and accommodate my needs

Miinukset: The rm was clean and parking lot well lite

Plussat: Location

Miinukset: I swept the floor because it was really dusty and there was a significant amount of dirt and garbage on the ground

Plussat: The place is clean. Good location.

Miinukset: None.

Plussat: Friendly staff, helpful, stay on far side (away from freeway) like that room a lot #364

Miinukset: Frying pan was well used n needs to be replaced

Plussat: Location, kitchenette and price.

Miinukset: I appreciate dogs are allowed but there was a lot of dog poop between the sidewalk and the parking lot.

Plussat: Best weekend ever!!!

Plussat: Great customer service and the staff is very friendly

Miinukset: Well yes i was very disappointed that they choose not to give a packaged breakfast yet advertising so! Even with covid the other hotels still gave us packaged breakfast

Plussat: Close to our home -we were moving and needed a place to stay

Miinukset: Thin walls could hear TVs Smokers at the back entrance which I needed due to handicap parking Front desk (checkin was pleasant) Wouldn’t recommend this hotel

Plussat: very clean and new looking much more upscale tan I expected

Plussat: The staff at the hotel in these troubling times was outstanding

Miinukset: Would easily stay again and enjoy my time

Plussat: The staff was very friendly and provided excellent customer service. I will stay there again in the future.

Plussat: Excellent customer service and the staff is really nice and very helpful.

Plussat: Modern hotel - nice appliances and aesthetic.

Miinukset: The front desk staff refused to provide a clean sheet for my room, hung up on me 5-7 times, then threatened to call the police. I called the police, the police have a fraud case open. I am being refunded per agreement. Avoid this particular hotel.

Plussat: Value and Friendly Staff

Miinukset: "Breakfast" Muffins and the smells on each floor level (Spray)

Plussat: Price

Miinukset: During the day often no one was at front desk so it was hard to get information

Plussat: Price and location.

Miinukset: Beds were too soft and a little small, the fridge made noises, and each level in the hotel smelled different fragrances and were strong.

Plussat: Hotel employee and staff are always very friendly and always following up with requests.

Plussat: The staff was very friendly and helpful, room was amazing.

Miinukset: everything was wonderful.

Plussat: All great ,except the fact that no matter where you stay there is always a sense of wellbeing ,and that 6th sense of undoing

Miinukset: Fresh linen regularl

Plussat: Photos can be sent

Miinukset: Photos can be sent

Plussat: The staff was wonderful. The location was a bit weird, in a dark and lonely place off of the Microsoft campus not near anything else. The people staying were sketchy. There was smoking of weed and cigs even though no smoking signs were posted. The room was super noisy. Freeway noise, lots of noise from other people staying here at all hours of the night. The rooms are not noise proof at all. I would not recommend this place. It is like living in an apartment complex with crazy neighbors.

Miinukset: SO noisy, old fashioned wall units for heating and cooling. NO dishes what so ever in the room, so even though you have a kitchenette you have nothing to eat on or cook with, and I mean nothing, only 2 plastic cups! You can get stuff from the officer supposedly. It looks meager.

Plussat: The location and the price

Plussat: Location , staff, customer services

Miinukset: N/A

Plussat: Location is easy to attend Microsoft meetings, free parking and available, easy and fast process to checkin and checkout. The value for the money is fair.

Miinukset: You can hear everything. I understand that the rooms are next to the parking but probably better windows/doors sound isolation could reduce the amount of external noise, especially during the night.

Plussat: Room was as expected and the staff was excellent couldn't have ask for a person to person experience

Plussat: Staff was very friendly. Everything worked as expected and it did not feel like it was a neglected hotel, as many do in this price range. Wifi was fast in the room. Seating and bed were comfortable. Nice size TV with intuitive controls.

Miinukset: The facilities were cleane but there were dust bunnies behind the end tables (I know because I had to unplug a lamp in order to plug in my CPAP). The shower had adequate pressure but it would have been nice to have a detachable head or a hand wand to rinse the undercarriage easier. A coffee pot in the room might have been a nice added feature (but not a deal breaker) since there is a kitchenette in the room.

Plussat: The staff was very nice and accommodating I will definitely be back.

Plussat: minimum breakfast

Miinukset: beds too small for 2 persons

Miinukset: Excellent service! Hygiene was the best and rooms extra amazing and beyond the money what we paid and expected.. thanks booking.com and extended stay for giving a very pleasant stay in Bellevue:)