Bellevue hotellia

Plussat: Location and staff

Plussat: Easy to access from garage to room.

Plussat: Christmas decor, shopping, comfortable

Miinukset: Couch had stains( Uggg) blankets were very thin.

Plussat: Location was perfect

Miinukset: I have to pay for the parking

Plussat: Location, and free parking on Saturday.

Plussat: Close proximity to shops & restaurants. Easy to walk everywhere. Free parking in the weekend. Beautiful hotel. Absolutely no negatives. Staff were friendly, courteous & helpful.

Miinukset: Nothing

Plussat: Proximity to everything downtown without walking in the rain. Friendliness and helpfulness of the staff. Cleanliness of room. Price

Miinukset: It was perfect!

Plussat: The location was great, the atmosphere was very upscale.

Miinukset: The room was clean but the bathroom lacked in cleaning thoroughly. It was very inconvenient to have to go to another building to use the fitness equipment and the pool. The pool was too cold. The shampoo and soap never got replaced or refilled in the room

Plussat: Location and the fact the Hyatt is an established hotel.

Plussat: Location, free parking on the weekend and staff

Plussat: This hotel is our go to whenever we travel to Bellevue. It’s convenient, open and comfortable.

Miinukset: No

Plussat: Always a great experience at the Hyatt, and this was a particularly great one as the cleaning and front desk staff were exceptionally helpful and friendly. Location is right by everything needed in downtown Bellevue and the space is clean and inviting.

Miinukset: Nope

Plussat: The beds were heavenly. The coffee was great. The staff was friendly and helpful. Rooms super clean.

Miinukset: Room service menu needs afternoon or evening snack options.

Plussat: Room was good size and had a great bathroom.

Miinukset: They charge for WiFi, the bed had a wet spot that was yellow on the sheets. We were moved to another room and given a free upgrade.

Plussat: The staff, the facilities.

Miinukset: There was no "gift shop" for small purchses.

Plussat: Location! Bedding!!

Miinukset: Dirty grout in tile. But to be expected over time.

Miinukset: Parking.

Plussat: Location, friendly staff, nice clean rom.

Miinukset: Valet parking is too expensive for guests of the hotel.

Plussat: Everything

Plussat: Close to everything. Walking distance to all the activities and shopping

Miinukset: Beds were uncomfortable. Water took forever to get warm in the shower/bath. Walls were not soundproof and we were kept awake by noisy drunk neighbors.

Plussat: When I booked the hotel I called several times to assure we would get a specific room for kids to see a parade we were told we are and once we got to the hotel, the person up front did not even want to hear what I had to say

Plussat: Close to everything

Miinukset: Was woke up early at 7:00 am to a helicopter flying equipment up to the roof top of the building next to us. Rented a movie for 20.00 $ Wich is kind of expensive

Plussat: The location, free parking!

Miinukset: Be accurate about the billing.

Plussat: good spread of breakfast options

Miinukset: Mariott's Rewards program. It's not fair nor right that Rewards members cannot accumulate points for discounted room rates. Then what is the point of being a loyal Rewards member?

Plussat: Clean room and quiet setting

Miinukset: Parking situation is a huge deal. No parking on premises $37 per day charge for valet should be mentioned when describing the property.

Plussat: I was offered a complimentary breakfast for my stay

Miinukset: Parking was across the street at $10 each time you leave. Had to park on hills and move car by 8:45 am to avoid a ticket. No spa or hot tub. Ordered a margarita to go and it was 24 dollars with an extra shot of tequila. They staff had issues with a refund

Plussat: They charged $100 per day and took it out of my account t. They lied saying it would be back in in 4i hours. It took 7 days so far. I was told to talk to accounting g. They will not answer phone e the desk clerks are poorly trained and will not go you.

Miinukset: Co structionstops uber drivers from coming I to driveway .just pay for parking.

Plussat: The guest service was excellent. Whitney (sic?) during check in made us feel most welcome and updated my Bon Voy program status. She was just great. Also, Deresse, the host in the M Room for breakfast was exceptional. Great service and so friendly.

Miinukset: $37 per day for parking is nuts. We parked elsewhere.

Plussat: Check in @ 12:30pm. Front desk staff was more than helpful in finding my room type that was ready. Restaurant bar had a good vibe and friendly wait staff.

Plussat: Hotel had a great location was newly renovated and met out needs would recommend to anyone

Plussat: Staff was amazing and friendly

Miinukset: Room wasn't what i expected for a 4 star hotel, sink had stains

Plussat: Free street parking available.

Miinukset: Construction during time if stay.

Plussat: Food was average

Miinukset: Over priced, shower was moldy, ‘text’ to pick up my car wouldn’t go through and took 15 minutes to get get it when I asked for it. Breakfast had so much kitchen dish noise it was unpleasant. Overall, very poor compared to most Marriott properties we have used nationwide. My husband is a top tier level with Marriott. I would not use this property again!

Plussat: The beds were comfortable and rooms clean and updated

Miinukset: We could hear the people in the room next to us. Their child woke up at 5am and screamed for over 20 minutes. I had gone to Bellevue with friends to get away from our little kids and have a good night rest. We were quite disappointed we couldn’t have a full night rest because of noise. When I checked in, my confirmation number didn’t come up and it took a bit to get our room. I also have been charged twice on my credit card but waiting to see if the pending transaction was a holding fee or something before I call in and inquire.

Plussat: I liked the cleanliness of the room and bathroom was beautiful.

Miinukset: The customer service was not the best. The lady who checked us in did not even say hello. She was very curt and not welcoming.

Plussat: Loved the buffet breakfast!!

Miinukset: Outside door nearest our room didn't lock

Plussat: I liked that my cat could stay here for nominal fee, close to work, family friendly, great breakfast buffet. My “good/ fair” rating is because I had to ask for everything ......please clean room , change trash, new trash bag, new towels, new coffee cups, more coffee refill. It is weird that I have to ask for amenities to be refreshed daily. When I called, they brought it right up. Something was forgotten daily. No coffee. No mugs one day. No trash liners one day. They haven’t cleaned/ vacuumed room in two days? I was confused. But for the money. I guess I got what I paid for.

Plussat: location was the only thing i liked

Miinukset: arguments between staff and customers were seen on front desk whenever I was in the lobby. Upon check out i figured why. They charged extra fees that is not supposed to be charged. awful!

Plussat: Room

Miinukset: Advertise that your hotel has a pool including having that be your main picture. Then I get there and it's closed. That's pretty much false advertising!

Plussat: location very convenient.

Miinukset: The man at lobby has bad attitude. Charged me resort fee with no information. Read my room number out loud in front of other guests. Would never book this place ever again.

Plussat: I had a nice little balcony overlooking a park-like area. The bed was comfortable and the room clean. The price was MUCH better than the Hilton next door (where my conference was). I was able to just walk across the parking lot to go to my conference. I felt safe leaving my car in the parking lot for the day (and the front desk staff told me that was fine).

Miinukset: I didn't like the stair well (or the fact that I had to take the stairs to get to my room). It was a little creepy - not terribly well-lit. (It WAS good that I knew before going that there was no elevator.) I also didn't like that there was no clock in the room. (I know most of us now have our phones, but I like having an actual clock as well.)

Miinukset: eggs cold, clumpy and stiff. Under cooked sausage which is a big liability , untrained personnel. One of the most basic elements in table service is to ask the customers if everything was ‘as expected’ or at least if all is ‘okay.’

Plussat: Not much, everything seemed to be poor quality.

Miinukset: The room door lock was horrible and wouldnt work, had to walk back and get a new key card because it only worked on the outside door of the building. Parking was $9, dirty an noisy hallways, extra HIDDEN SERVICE FEE charged at check-in, NOT ADVERTISED!

Plussat: I have been to the red lion for the last 3 years and the staff do the job of making my convention great, relaxing and easy.

Plussat: This is the 2nd time I have stayed here. I really like the location and the staff. My only complaint is the bed/ pillows. The bed isn't great, but normal ish for a hotel, but the pillows are absolutely uncomfortable.

Miinukset: Pillows are the worst.

Plussat: Very cozy, easy parking, room was clean, & staff were polite and helpful. I will stay there again.

Miinukset: My area smelled like where a group of smokers line up.

Plussat: We were given a room with two double beds when we paid for two queen beds really disappointed