Vertaa hotellit Rapid City

Plussat: New, great staff

Miinukset: No

Plussat: Clean, quiet and convenient

Miinukset: The lobby color

Plussat: Newly built hotel. Great breakfast in the morning and VERY friendly staff. Would definite recommend!

Plussat: Room was spacious

Plussat: Very nice!!

Plussat: Staff Friendliness

Miinukset: small fitness center

Plussat: Room was very clean and spacious. Love that the rooms have a microwave and fridge. Staff was very accommodating and complimentary breakfast was excellent with a variety of food choices. Breakfast staff were amazing and went above and beyond for guests.

Plussat: Location and new hotel.

Miinukset: Only one elevator worked and no water pressure in shower.

Plussat: Great breakfast choices. Excellent location..about 30 minutes to Mt Rushmore & Crazy Horse. Traffic in area was moderate to low.

Miinukset: There was some construction traffic right behind hotel, our room was in the back.

Plussat: Because the hotel is so new, it's very clean and updated with modern features. The woman at the front desk was generous and helpful in answering our questions regarding best restaurants and details on Mount Rushmore.

Miinukset: Breakfast was just fine, nothing fancy. It's probably the only aspect I would want to be improved just because it's very pre-packaged, microwaved hot food, not freshly made this morning food.

Plussat: convenient, new and great price

Miinukset: no

Plussat: Very clean and staff was very friendly

Miinukset: Everything was great will be back

Plussat: The room was clean, beds were comfortable and the staff was friendly and very professional

Miinukset: No

Plussat: Cleainess of room

Miinukset: No

Plussat: The rooms were new and very clean and the hotel staff was great.

Miinukset: I thought i had reserved a suite with a king bed and 2 queens like I had done the night before. This hotel did not have the king bed. It had 2 queens. For that reason it didn't quite meet my expectations.

Plussat: Absolutely loved this hotel. The staff was very helpful and the suite was fabulous. Plus free beer and brats. What not to like. Highly recommend.

Plussat: Very nice new hotel. Room was very well planned and comfortable. Breakfast was excellent in a spacious breakfast room. Would be a nice place to for several days while exploring the Black Hills attractions.

Miinukset: Signs to the hotel would help as it is a bit off the main road.

Miinukset: Our room didn't get serviced/cleaned until 4:30pm, by then we were back from our day and wanted to have some down time, but our room wasn't done.

Plussat: It was off season. The room was cheap for the quality. Staff was friendly continental breakfast best for any free breakfast.

Miinukset: One door key didn't work, had to go back to the desk to get it fixed.

Plussat: I booked online which was cheaper. We typically stay across the street at the baymont but thought we give this one a shot. Excellent service from the moment we checked in. I have four girls ages 5, 3, 3, and 1. They brought me a pack n play for my youngest. Beds and pillows were comfortable compared to previous stays at other hotels. There is a pool that we didn't get to try

Plussat: Friendly staff and clean room. I would definitely stay here again.

Plussat: The owners were happy to meet us after hours when we checked in late. They showed us to our room and were extremely friendly. The breakfast was great and all of the workers were very nice. The room was amazing and extremely clean. This is a great place!

Miinukset: I don't have anything to complain about. It was great!

Plussat: We stayed on the 8th floor and had a terrific view of downtown Rapid City, including the ice rink. I felt like I was in a Christmas movie watching the kids skate around. The Vertex is a very nice rooftop bat and it was nice to sit in front of the fire on the patio in mid December, enjoying the view without freezing,.

Plussat: great location in the middle of downtown Rapid City, within easy walking distance to a number of restaurants, bars, and entertainment. The rooftop bar offers a great view of the town, the Black Hills, and sunsets. A few rooms have odd configurations (#19, split behind the elevators, sharing a bathroom 'Jack-and-Jill' style) that may benefit families or friends sharing a room.

Miinukset: The owners of this historic hotel have not invested in updating their property in a number of years, and it shows. The rooms are very small (standard Queen) - one room I stayed in had a desk that was completely unusable because there was not room to pull out the chair between the desk and the end of the bed. The "closet" was very small, only about 12" deep with only two hangers. In one room I stayed in, the closet door was firmly stuck shut, leaving me with no closet access. The bathrooms are so small that tall or large people may find them completely unusable. The A/C did not work consistently, regardless of the setting, and the drapes could not be pulled shut over the window to cut down on heat & light getting into the room. The carpets were filthy, with large red stains and decades of dirt grubbed into them. Staff are friendly enough, but so casual as to appear rude in many cases (multiple staff at the front desk.)

Plussat: Staff was great. I liked the location in the downtown area.

Miinukset: My room was a little small, but was kind of expected for a motel that old. Bathroom needed updated. Carpet & bathroom both seemed dirty

Plussat: Downtown location.

Miinukset: Construction outside starting at 6:15! Dirty floors in lobby and elevators due to workers... with no attempt to clean it up. No kitchen. Generally chaotic and noisy. No thermostats in rooms: either heat and you cook or cold and you freeze. Sorry, just a bad property.

Plussat: I love staying in a historic hotel. The prices were a bit hight due to Sturgis week, but I wanted to stay and enjoy the history and elegance of the hotel. The location being smack dab in the middle of downtown Rapid City was more then convient! My room was well outfitted and beautifully decorated. Additionally, during my short stay, the staff had been very helpful and friendly.

Miinukset: The room was filthy. Now, I'm not at all a pick person and I understand "things happen" but in my mere 6hr overnight stay I encountered someone else's hair in the shower (stuck on the wall and in the drain), dirty bathroom mirrors (smears), a splinter in my foot from walking around barefoot, and dirt on my bed comforter. I rinsed the hair from the walls and ignored the drain, used other mirrors and kept my imagionation from wondering wild with speculations as to what the smears were, due to a lack of tweezers I had to squeeze and scratch the item out of my foot, and I shook the comforter out and brushed the dirt from the sheets. Oh, and I went to read the hotels room book, which offered a history write up of the hotel as well as points of interest in the area; the pages were stuck together and sticky. (I did get a bit grossed out by my sticky fingers). Additionally, the water temputure in the shower was continually inconsistent. For 30 min it ranged from scolding hot to ice cold. Continually back and forth hot then cold, hot then cold, the water never seemed to stabilize. I had about 5min of luke warm water to wash up with. The rest of the time I'd been standing there at the end of the shower spray at the back of the tub, trying to take a sponge bath. Very annoying. All of that aside, my final surprise came when I went to check out at 4a.m ,to grab a flight, and I inquired about a cup of coffee in the lobby. The (wonderful) front desk gal appoligised that they didn't have coffee in their lobby and that Seattles Best opened at 5 or 6. Not a big deal, but not what a traveler wanted to hear at 4a.m. :-) I did not notify the front desk of my annoyances because I had been just passing through and only needed a bed for the night. Also, as I said, things happen and I'm not overly picky. Brush off the annoyance and move on. Would I stay there again? Perhaps. I would check with the Adobe hotel down the street first and compare rates. If they were a bit more, I'd opt to pay the difference. If I did choose to stay at the Alex Johnson again, at the time of booking, I would mention my previous experience and ask that the room I reserve be checked by housekeeping prior to my arrival.