Rapid City hotellia

Plussat: Price and comfortable bed

Miinukset: The location of the rooms was next to the desk because of our special rate. The guest of the hotel were careless and yelled in the halls and left cigarette butts in the fire pit. The fire pit was right outside our window and had guest there all night.

Plussat: Friendly, helpful staff.

Miinukset: Nothing

Plussat: The easy access to the tv channels. And the very clean and great upkeep of the grounds.

Miinukset: The organization of the breakfast items.

Plussat: Great deal!!! Will return!!

Plussat: Large selection of breakfast food. Hot oatmeal was a pleasant surprise for one on a diet regimen

Miinukset: Parking is cramped and only one entrance

Plussat: Nice up to date room

Miinukset: The hotubs and floors in swimming area needed power scrubbed. The bathroom floor in room was very dirty I took a Kleenex and wiped it on floor and it was very dirty just because you cant see dirt doesnt mean it's not there. They need to scrub those floors

Plussat: Friendly

Miinukset: None

Miinukset: My vehicle window was broken thankfully the person did not gain entry. Another guest was not so lucky. Their back window was shattered, items stolen. A construction foreman pulled up to pickup workers,he said his vehicle was broken into the week prior

Plussat: Convenient location.

Miinukset: N/A

Plussat: i LOVE staying here! friendly and understanding staff, definitely recommend! great breakfast in the morning, hot coffee, overall a great experience every time!

Plussat: Overall excellent facilities

Miinukset: A little suspicious about that random resort fee that they just mention during check in, wasn't listed or mentioned when I reserved room, didn't hassle because rate was already low, seems like a scheme to get you in door. Any and all fees should be shown in booking.com not when I am standing there with my bags checking in, very uncomfortable.

Plussat: Cleanliness and accommodations.

Miinukset: Excellent service will be back next month.

Plussat: Everything

Miinukset: No

Plussat: Location

Miinukset: Smelled really old, had to open windows, needed updating

Miinukset: Old and in bad need of long overdue updating. Not worthy of three star. Should be rated as a 2 or 2 1/2 at top

Plussat: location.

Miinukset: This hotel needs a good makeover. The staff was not friendly at all.

Plussat: A fun pool, spacious room

Plussat: I was charged extra on my credit card. And when I called the front desk person answered and was very pleasant. I told him I wasn’t happy about being charged extra on my credit card and he stated that the new girl didn’t know what she was doi

Miinukset: Yes I went to check out and it was the same girl again and this time she was very rude. I was Not happy with the the front desk staff at all unprofessional whoever is running that hotel needs to train there help with better hospitality. I will not be bac!

Miinukset: The 8 dollar charge a night even after paying prepaid for ---$

Plussat: Liked location and facilities.

Miinukset: Price quoted was great but bill had too many additional taxes and charges on it. Somewhat deceiving.

Plussat: Location and discount for medical appt

Miinukset: Elevator was broke and I wasnt told there was another one to use. I have health problems so 2nd floor was difficult

Plussat: Great location for getting to all the tourist spots both North and south. Hotel itself is clean and quiet. We miss that very conf king bed.

Miinukset: There is a steep hill getting to dog play area. Play area itself is very large and much appreciated by our hotel employee

Miinukset: They did not set the clocks back an hour because of the time changed so we booked out an hour late and they charged us the extra $50

Miinukset: The front desk manager was very rude upon check in and seemed pained that he was even there to help he's guests. Though the pool area and other pics on their page seem intriguing...steer away.

Plussat: The rooms were very large and very clean

Plussat: Very clean and staff was friendly

Plussat: Location

Miinukset: No

Plussat: Location

Miinukset: Long wait to check in, staff was slow or new???

Plussat: The room was very nice. Modern, spacious, clean. It was everything I could have asked for.

Miinukset: The picture on the tv was not HD.

Plussat: Super nice and clean! Highly recommend

Plussat: I liked my room. Very spacious and comfortable .

Miinukset: Not enough front desk staff. I waited 30mins for a receptionist to get off the phone and check me out of my room.

Plussat: The water park of course!

Plussat: The hotel staff are awesome! Water park was great and so was the food! Thank you to ALL the staff, if it weren't for them my stay would have been terrible because of the overpayment for booking online.

Miinukset: I booked a room online thinking I was getting a good rate until I got here....I overpaid online, it cost twice the money. I would have only spent $200 for a 4 night stay instead I paid $300 thru this booking site. I'm a single working mom and can't afford alot. I took a small vacation and it cost me double! I am not sure I will book online ever again.

Plussat: Room was very clean. Didn't have much time to eat breakfast here but another person staying there said it was very delicious. The place was very clean and well-kept. Would definitely stay here again.

Miinukset: I didn't like the traffic during the night. It made it very difficult for me and my girlfriend to stay asleep. Then again, we're from a small town, so we're not used to the busy city noises.

Plussat: One free drink Great staff

Miinukset: Not having hot breakfast but do understand Hot tube jets not on

Plussat: Was clean and very comfortable! Would stop there again. The price was excellent!

Plussat: Downtown location is great, hotel is historic and unique.

Miinukset: The room was uncomfortably cold. The hotel installed a screw in the temperature control to limit the amount of heat the unit would provide (see picture), so no more heat was available. No additional blankets were provided, so I spent a cold and uncomfortable night. When I asked via email about this, the manager said they have "antiquated PTAC units" but made no apology for my discomfort. This hotel charges top dollar but to me the quality of the accommodation is very disappointing, especially for a Hilton-branded property.

Plussat: Rooftop bar

Miinukset: Small beds

Miinukset: Most everything was acceptable except there was hammering or possible some type of construction or repairs taking place early in the morning. Woke me up

Plussat: The historic charm and atmosphere of the hotel, as well as the location.

Miinukset: No free parking.

Plussat: Updated modern rooms, location.

Miinukset: At the time of my visit they had not updated their website to say that they no longer had the self-park option, only valet parking.

Plussat: Great character, nice staff, comfy beds.

Miinukset: No

Plussat: Location

Plussat: location

Miinukset: Some staff did not read their messages from previous input by other staff members which created problems; valet was too expensive for the service; and what's a "destination marketing fee"????

Miinukset: No parking, unless you use valet. This was not mentioned.

Plussat: Ball drop for newyears

Miinukset: Got card over charged.

Plussat: Historic

Miinukset: Parking

Plussat: Location ambience

Miinukset: shower floor in room 406 was dirty and needed major cleaning

Plussat: Exceeded expectations!

Plussat: The room was nice with a king bed! Breakfast included in the morning was delicious. Very spacious and wonderful.

Plussat: Totally clean and almost like new.

Miinukset: Access to the Hotel is a little weird to get to, but you get use to it quickly.

Plussat: i liked that there was shampoo bottles in the bathroom and the bed was nice and soft and fluffy the water park is fun

Miinukset: the only thing that i was upset about was that the breakfast area is kind of small i had to wait for people to finish so i could sit

Plussat: Best price ever for a Fairfield hotel.

Plussat: The breakfast was good. Decent number of choices. Weak on fresh fruit.

Miinukset: Noisy location with a train bordering the parking lot and road noise. The beds were just so-so in comfort.

Plussat: very very clean. Quiet which was surprising next to a water park. Loved the shampoo.

Miinukset: Loved everything

Plussat: Great staff! Good breakfast selection. Watiki is always fun! We had a larger than usual group, we were upgraded and given adjoining rooms at no extra charge.

Miinukset: Our bathroom faucet dripped all night. This has nothing to do with Fairfield Inn, but we stayed on a sunday night and Starbucks didnt open until 3pm. Not huge, but inconvenient.

Plussat: Everything was convenient and right there

Plussat: Great breakfast

Plussat: Beds were super comfortable and the staff were very pleasant and helpful

Plussat: NA

Miinukset: Noisy kids on 3rd floor around midnight.

Plussat: The view from the eighth floor looking toward down town and down to the main floor inside

Plussat: I did not have breakfast and did not know it was available. the location is good and swimming pool and work out rooms

Miinukset: TV's were analog tv's not digital, smart tvs, there was only two garbage cans in the whole room and the hotel bar closes too early

Plussat: This hotel has received many updates. Our room was clean and inviting.

Miinukset: The drain on the skin did not drain fast.

Plussat: Proximity to the Civic Center.

Plussat: Lobby/bar/restaurant area was nice.

Miinukset: Absolutely the noisiest hotel I have ever stayed in. The cleaning staff must slam each room's door that they clean as hard as they can starting at 6am. I have never heard anything like it. If you plan on getting any sleep do not stay here.

Plussat: We were there for the state dart tournament so walking distance to the tournament was fantastic. Prices were good but need a few more bartenders for every room. waiting in line for beer or drinks was terrible

Plussat: Loved hotel, super clean and staff was great!

Miinukset: Loved hotel!

Plussat: Value for money. Bar staff excellent.

Miinukset: Air conditioning was weak and did not maintain room temperature at 72 deg. Breakfast staff need training as service very poor.

Plussat: Great location within walking distance to downtown restaurants. The long is beautiful with a huge waterfall inside!

Plussat: Location

Miinukset: No in room safe

Plussat: Good location to downtown. Lobby was pretty. Room was overall fine. Very average, your typical hotel room with nothing over the top but nothing horrible either.

Miinukset: Staff wasnt rude but not all that kind either. Barely got a greeting anytime we walked in. Room wasn't filthy but stained carpets, wallpaper in bathroom was stained and coming off, dirty grout in the bathtub, really just needs an update.

Plussat: I like that the hotel parking was enforced. Events at the civic center can make that parking lot a nightmare otherwise.

Miinukset: Price of restaurant food.

Plussat: The room was very nice and the bed was comfortable also the pillows were just right for me! Enjoyed my stay there!

Miinukset: The water in the water park area should be a little bit warmer.

Plussat: My nephew considers this hotel his very own due to the Pool, and how well its set up for kids of his age. He is 6, and his siblings and cousins are not that much than he is, but they all enjoyed themselves, it is set up for family time very much.

Miinukset: Nothing, it was very well set up. Everything was amazing, I don't think there is much to improve on. The kids loved everything about the hotel, WiFi and the weight room was a great bonus as well. Keep up the great hosipitality.

Miinukset: Understaffed in all as areas. Especially house keeping and the front desk. The hotel needs an operator to free up the clerks.the common areas of the hotel are filthy.

Plussat: Pillows were soft.

Miinukset: The pool

Plussat: it was a nice stay thank you

Miinukset: It was all good stuff

Plussat: The restroom and how quiet it was.

Miinukset: Our phone didn't work, we had cell phones, the light curtain was broke wouldn't close, and the tv desk stand was pulled out from the wall. We moved it back. We had activities so we weren't there but to sleep/shower.

Plussat: Clean very good place and service staff. Thank you for your time .

Plussat: Friendly place to stay

Plussat: location was perfect for our activities. Restaurant food was excellent, although a bit pricey.

Miinukset: Nothing I can think of.

Plussat: Pool for kids The personnel at the facility are outstanding to work with

Plussat: Staff was really good and treated us well

Miinukset: Being woke up at 3:34AM MST to being bitten by bed bugs

Miinukset: Room cleaning service wasn't until 6 P.M.

Plussat: Beds were exceptionally comfortable as were the pillows. Rooms were very spacious and clean upon arrival. Staff was extremely helpful and polite. Would definitely stay again.. Thanks for the great service!

Miinukset: My only complaint would be that the bath towels were really rough. Nice towels but felt like i was drying off with sand paper. But over tolerable.

Plussat: It was clean

Miinukset: The manager and front desk woman was so damn rude!

Plussat: The beds were so comfortable, breakfast was wonderful and the facilities were so beautiful.

Plussat: The beds were soft and our little family enjoys the spacious rooms. The staff were very friendly! The breakfast was good!

Plussat: We loved the rooms. The kitchen inside was a huge bonus. The pantry they provided was unexpected but awesome! The gym and pool were great. And the staff was exceptional and very polite.

Miinukset: Nothing really, we loved our stay.

Plussat: Rooms, swimming pool and continental breakfast.

Miinukset: Was checked into a room that was already occupied. Had to get keys reprogrammed 3 times, go all the way to the desk 3 times while my blind elderly aunt had to stand and wait on floor.

Plussat: A beautiful hotel with very friendly and helpful staff. The breakfast was wonderful! Would definitely stay there again!

Plussat: The suites were excellent, well taken care of. Free breakfast and free light dinners for three nights. Free laundry machines to use. We will continue to stay at the hotel from now on!

Miinukset: No!

Plussat: The hotel was very nice in every way.

Plussat: Everything but especially the excellent breakfast and the evening sandwiches.

Miinukset: This was the best hotel stay we had on a trip that was coast to coast a great hotel. B

Plussat: Many free perks. Excellent breakfast.

Miinukset: No.

Plussat: New and built in a great location.

Miinukset: Not their fault, but my reservations were not in the system. Stood and waited 45 minutes while several others checked in while I waited. Should have either fixed on the spot or an upgrade? Ended up with less of a room than I originally reserved.

Plussat: Clean, well maintained, friendly staff, good breakfast.

Miinukset: Location was a little far from some of the sites we were visiting.

Plussat: Great staff and very clean

Plussat: Location, staff, good comfy roo.

Miinukset: A little stuffy but not bad;didn't leave window open because of road noise. Nothing the hotel can be blamed for.

Plussat: The amusing cop chase..... . . .

Miinukset: Elevator was not working properly. $100 for a night and 4 kids and

Plussat: It was clean and comfortable. The staff was extremely friendly and helpful. Great location

Plussat: Cleanliness

Miinukset: Hit tub not nearly hot enough...

Plussat: Love staying

Miinukset: Na

Plussat: The staff was very friendly and accommodating

Miinukset: None

Plussat: Quiet and comfortable.

Plussat: Wonderful staff and easy check in. The hotel was right next to a McDonald’s, we walked over to grab a bite to eat.

Plussat: nice location

Miinukset: it was alittle spendy priced alittle to much. it was pretty loud at night

Plussat: Location

Plussat: Comfy beds

Miinukset: There was mouse poop in the room, also a nice big mouse hole right above the bed ! The bathroom was disgusting, the shower curtain had pee and poop on it from previous guests !!!! The floors were crusty, literally. Walking up and down the hallway you can tell they don’t vacuum because of the crumbs all over

Plussat: Clean, nice rooms. Decent breakfast. Not far from downtown.

Miinukset: They never changed the sheets

Plussat: The rates were very good. The room was clean and comfortable. The location was also very good.

Miinukset: No

Plussat: Great locale!! Easy access!

Miinukset: Too many motels close together.

Plussat: Everything OK

Plussat: Good Breakfast. Bed was comfortable. Quiet enjoyable stay!!!

Miinukset: Everything was fine!!

Plussat: Hot tub

Miinukset: Ice machine on 3rd floor was broken. I'm 64 and have bad knees and they always have me on the last room furthest from the elevator. Also did not get a room with a fridge to keep my insulin cold.

Plussat: Hotel was disgusting. Vehicle was vandalized, right in front of the property.

Miinukset: Everything!

Plussat: I liked everything about the place it's nice

Miinukset: Was short on money wish the prices were a little low

Plussat: The beds were very comfortable and bathrooms clean.

Plussat: Nice staff & rooms at a great price.

Plussat: How the bathroom had a tub and was clean

Miinukset: Door and window was very drafty, alot of cold air was coming in threw both

Plussat: Staff

Miinukset: Location

Plussat: sack breakfast since remodeling, less than planned for!!

Miinukset: no real breakfast!!!

Plussat: The locations was great. Employee in the morning was knowledgeable and reversed the double charge caused by the night shift employee.

Miinukset: Bugs were in the room. One beetle actually crawled up my leg. Found many more dead bugs along the edges of the walls and lots of spider webs. When I checked in, the employee at the front desk double charged me for the room.

Plussat: The continental breakfast was ok.

Miinukset: This hotel is definitely what you pay for. Our room reeked of weed every day and on our last night someone on drugs broke into our neighbor's room. The cops arrested him and the person in the room. There was broken glass and blood everywhere.

Plussat: Nothing

Miinukset: I got eaten alive by bed bugs and have 32 bites on me. This is absolutely unacceptable.

Plussat: My daughter has bug bites from her neck down to her arm - bad allergy from the bite too - pretty swollen. The front desk was quick to respond move us to another similar room that we requested. The 1st room didn’t have toilet paper and the previous occupant left clothes in the drawer.

Miinukset: All mentioned above ... like and didn’t like...

Plussat: Location and the overall pricing

Miinukset: Nothing really to not like

Miinukset: The staff was not friendly people with attitude not very professional

Plussat: The room was clean and no noise bleeding through the walls on either side of my room. Plus the shower was amazing! Great water pressure and plenty of hot water.

Miinukset: Not applicable

Plussat: Close to lots of food options.OK for cheap room.

Miinukset: Neighbors smoking outside room,thin walls can here rooms next door.

Plussat: The new furniture is nice.

Miinukset: The room was disgusting....trash under the bed dirty towels in the closet. Only 1 clean towel in the room. We had to ask for a shovel to shovel the snow in front of our room.

Plussat: Close to my travel location

Plussat: It was all we needed for the night and the room has everything u need for a short stay

Miinukset: The breakfast was heavy into CARBs

Plussat: It was ok.

Miinukset: Very dark when we got there. There were hardly lights to see name of hotel. Breakfast pretty weak. 1 kind of muffin,minimum. Carpets a lot of strings and small rocks.faucet was just sitting on the vanity. They fixed,it but why

Plussat: Nothing about this place made me want to come back.

Miinukset: They overcharged my son's credit card,then there was a misunderstanding about who could get a couple bags that were left in the room. They wanted $50 dollars to get the bags and because of the overcharged card we could not pay it. This is wrong on so many levels. NEVER WILL I EVER STAY HERE AGAIN

Plussat: We enjoy having a kitchen for healthy eating away from home.

Plussat: Room layout was good. Simple and confortable.

Miinukset: Housekeeping came at 10 am knocking. We said we didnt need anything. They came back again at 10:30 and knocked again. Our key locked us out right at 11 am when we were getting our luggage out.

Plussat: Price, clean rooms

Miinukset: Very very slow internet for a new hotel

Plussat: All good

Miinukset: Breakfast

Plussat: Nice clean room...quiet

Miinukset: Employees weren’t real friendly...

Plussat: Quiet and clean

Plussat: Super spacious rooms with great service.

Plussat: Friendly staff. We stayed for almost a full two weeks and got to know most of the front desk staff. All were friendly, helpful and professional.

Miinukset: Pull out sofa bed was terrible. Might be ok for a one night stay; but anything more was torturous.

Plussat: Beds

Miinukset: Location

Miinukset: Was there as a part of

Plussat: The friendly staff are amazing here! They always go above and beyond any expectations! We stay here often!

Miinukset: There really was not anything I can complain about.

Plussat: Gym, spa, room with everything, food service

Miinukset: NA

Plussat: The friendliness of the staff.

Plussat: All the above

Plussat: Room very comfortable, breakfast very good, great location!

Plussat: Clean, nice stafg

Miinukset: No

Miinukset: I didnt know I was going to get charged extra. Just knew pet friendly.

Plussat: Rooms were nice an big

Miinukset: First , the pool was too cold. An then about 1130 maybe my daughter is a baby yet starting to cry an only cried for like 2, 3 minutes top an a worker came an knocked said where getting a noise complaint. Fn pisst me off. I felt uncomfortable after that, felt bad for my innocent daughter.. i will never stay their again, let alot tell anyone to stay their.

Plussat: Parking and Shuttle were easy.

Miinukset: Fridge in room was obnoxiously loud.

Plussat: It was very clean. And the breakfast was great!

Miinukset: The pillows were awful. They looked nice, but it didn't take long when laying on them to realize there was no volume there.

Plussat: Amazing bed

Plussat: Nice indoor pool and restaurant

Plussat: Very nice overall

Miinukset: Would have liked breakfast included

Miinukset: The beds weren't very comfortable nor were the pillows. No breakfast was included. The layout of the room was akward. It was very basic. I will look elsewhere next time.

Miinukset: Neither one of our TVs had a remote! Also the bed was so close to the a.c unit I could not pass through to get in bed!

Plussat: Clean rooms and friendly staff.

Plussat: Really liked that there was a separate living room area and separate bedroom area.

Miinukset: It’s right off the interstate so the road noise was a little loud.

Miinukset: AC was not on or not working in hallways. Some of the hand towels had not been changed out and had a fouls odor. Bathtub was not clean. Unable to to get double beds. Overall - I would have rather paid the extra money to know what I was booking.

Plussat: Nice clean room, good size, with all the necessary appliances most needed by road travelers (fridge, microwave, etc). Bed was amazing. Highly recommended!!

Plussat: The gentleman at check-in was helpful and courteous.

Miinukset: AC in the first room was not working. Had to change rooms after midnight. The wifi never worked throughout our stay. After the entire fiasco, when I requested a 12 pm checkout since I wanted our little one to catch up on his sleep, it was refused.

Plussat: For the rate and star level and not to have the hotel include a breakfast I would have expected more.

Plussat: Great staff.

Plussat: Hot water and great water pressure. Close proximity to food, Walmart, gas stations, etc. Nice staff, fast wifi, great value.

Miinukset: Spring mattresses weren't super comfortable and the wallpaper was peeling in a couple of places. Breakfast was just bagels and cereal.

Plussat: The friendliness

Miinukset: No juice or boiled eggs

Plussat: The staff were helpful and friendly. Great location. Nice place.

Miinukset: The facilities were old and lack of maintenance.

Plussat: Great value, clean, good breakfast. Always enjoy our stay.

Miinukset: Nothing

Plussat: It had a bed and a shower

Miinukset: The destination fees caught me by surprise, don't forget to turn on your refrigerator, ruined my first nights food

Plussat: The Foothills inn was nicely situated off the freeway. Easy access and easy to find. Company included families, couples, bikers, business/workers, and retired folks. It felt safe, and I did not mind having my kids there. This is not a brand new facility, but the management appears determined to keep it looking clean and fresh. Caulk around the bathroom tub surround, for example, looked brand new. The room we stayed in (double queen) was not huge, and the restroom/vanity area smaller than a lot of hotels. Having said that, you get what you pay for, and this was among the lowest cost of accommodations that we searched in the Rapid City area - so don't complain when you get a good value. The outdoor pool was not huge, but looked clean and enjoyable to its users.

Miinukset: The Inn appeared to skimp on a couple of things that makes it seem they are trying to pinch pennies. Again, this is a lower-cost alternative, so it is hard to fault if they are trying to keep expenses down. For instance, the courtesy soaps are small and round - barely large enough to wash hands, much less bath with. Bring your own bath soap. The continental breakfast consisted of cereal, oatmeal, bagels, toast, milk, and orange juice. Jimmy Dean's breakfast sandwiches were available (no charge) from the front desk and surprisingly good. What was lacking was fresh fruit. Also, don't look for pancakes, waffles, yogurt, etc. Dining space was cramped and not at all private. This is not the full breakfast that you would find at some fancier breakfast-included hotels, but it was sufficient for my needs. Just be forewarned if you are expecting something more.

Plussat: The bed was soft and the sheets were clean.

Miinukset: Ask for a late check out and they said they would have to charge me extra.

Plussat: This is a nice clean hotel. It is underrated compared to similar hotels. Good value.

Plussat: Good value...clean rooms, friendly atmosphere..great location as a base for touring western SD.

Plussat: Absolutely nothing Management is awful...

Miinukset: Someone stole some of my medication, went through my overnight bag.. I proceeded to call the police about the situation. The next morning I was kicked out of the hotel, the manager said I was a difficult customer... all because I called the police because my hydro pain medication was taken... The police are still investigating.... the manager also said "the hotel doesn't need your kind here" I'm a Hispanic man.

Plussat: Clean, easy access, close to interstate

Miinukset: I liked it all.

Plussat: It's was defiantly comfortable and clean but

Miinukset: The AC unit was noisy and kept me up throughout the night so when I say comfortable it was until the AC unit started making noises!

Plussat: Very clean and quiet, nice breakfast in the morning too! Excellent price and overall great value.

Miinukset: It’s located a fair distance from most Rapid City restaurants.

Plussat: large room , convenient location, and cleanliness

Miinukset: housekeeping neglected to leave coffee and cups in room for 3 days

Plussat: This hotel exceeded my expectations. Clean, modern, friendly. I could live here. Quiet location with a brand new hospital next door. The best hotel experience this year.

Miinukset: Needs a restaurant.

Plussat: The front desk staff was so helpful and kind as I was traveling during a difficult time. They could not have been more accommodating!

Miinukset: Nothing

Plussat: My wife and I own a cleaning business and we tend to be a bit nit picky on cleanliness of places. This hotel was top notch! We were pleasantly surprised with every part of our stay. The breakfast was very good as well. Thank you. We WILL be staying here again in the future.

Plussat: Very new and clean! Staff was great and the experience was A+

Miinukset: The location of it was kinda out of the way. Close to the hockey rink, but that’s all.

Plussat: The staff are so friendly and helpful

Miinukset: It was All Great!

Plussat: Clean

Miinukset: Seemed like it needed fresh air in the room but it felt really muggy and musty in there because the A/C kept Circulating the same air in the room

Plussat: Cleanliness of the entire facility. Very quiet. Breakfast was excellent

Miinukset: Both at check-in and at check-out there was only one staff person to handle checking in of up to eight guest parties as well as handle phone calls and guest requests. We waited close to 50 minutes to check in on a Friday evening.

Plussat: There was a blizzard and the hotel staff was great.

Miinukset: No - everything was fine.

Plussat: The staff was great, the beds were comfortable, and it was clean

Miinukset: No

Plussat: The staff was wonderful and the hotel was clean and decorated very modern and nice