Enjoy Hotel Berlin City Messe

Food and cleanliness

Single beds pushed together too make double bed

- The location was okay. Accessible, but farther from restaurants than expected.

This hotel did not meet our expectations. 1. This is a former hostel or still partly a hostel. The rooms, therefore, are small and sparsely decorated 2. The location is far from city life. 3. The price is way too high for a hostel-like experience outside of the city.

Very rude, impolite, disrespectful and unprofessional reception employee Called Daniele who works in the morning shift Firstly, I simply asked him politely to ask the house keeping lady to change the bed sheets, as I had a cold during my stay and he replied in a very rude and urgent way that its not he’s job to do so and that the sheets are changed automatically everyday. After checking my room, I found out that the sheets weren’t changed so I had to go ask the lady myself and she changed it. Secondly, very disrespectful during checkout, talking in a rude way on the phone and then throwing the receipt in my face in a very disrespectful way because I was late 15 minutes in my checkout I don’t know what type of employees treats their guests like that Horrible stay and experience because of Daniele, not recommended at all