Intercontinental Berlin

The Breakfast was good, the reception staff and managers were good and tried to give me good service, the location was really good, swimming pool area was amazing.

The room was not the best with what I paid, the cleaning staff was not good, entered my room without permission at 7:30 am, lot of disturbance from the cleaning staff

Breakfast selection was excellent, staff very friendly and polite, rooms very clean and spacious, bathroom spotless and excellent size

Prices in mini-bar

The spa was very good. The Jacuzzi was great and the indoor pool sets such a relaxing atmosphere

The Reception, Concierge and Business Centre Staff responses and the room fit-out and the breakfasts were excellent.

No

Great hotel and got via Booking.com super price.

the special attention

Concierge were excellent but underestimated taxi prices to Schoenefeld airport considerably.

I thought the hotel was beautiful and the staff were brilliant, very polite and helpful. The food in the hotel resteraunts was delicious, if not a bit pricey, discovered on the last day of our stay, the hotel bar has a nice selection of food for half the price.

The only gripe i had with this place was the security guards who loved to look down their nose at anyone who was obviously not a business person, or in mine and my husbands situation, had tattoos and wore jeans. The house keeping are not shy about letting themselves into your room in the evening, (even when the 'do not disturb' light is on) and trying to give you chocolates and offering a turndown service for a fee. Seeing as we were on honeymoon, you can imagine our evenings were quite disturbed.