|Etäisyys keskustaan||5,9 km|
Näytä arvostelut, jotka mainitsevat
Good location, good view- if you take the room with the view to river Mosel. Simple, good breakfast, but not so good and various as in usual another 4* hotel in Germany. Free public parking near hotel on the bank of Mosel, but difficult to find the place.
Rooms are outdated, especially bathrooms. We expected for more after good reviews and price we’ve paid. Lift stopped with us inside and didn’t moved for some minutes, need to repair to avoid an accident. Maybe it happened just for us, but main big minus- unpleasant receptionist woman on welcome. At first on check- in, she really saw us standing at reception desk, but it took five minutes while she came from her computer. It seemed to us that it depends on heavy constitution meaning really hard to work. Then no smile for customers on meeting and no any wider explanation, just she gave us one key, instead of 2 rooms, told us to wait again for another key for some minutes. During this pause we asked about swimming pool- no any normal explanation again, just - you can use it . When we came there, no bathrobes, no towels, no slippers for that either in the rooms either in swimming pool. Again we had to come to reception and to ask about that. She rudely told us that we needed to read a book in the room! If I was an owner. I would like to know about that. What a shame to service of 4*, especially customers had asked about that in advance. You need to pay for wasche ( each bathrobe/ 3 Eur) and bring all this big package- bathrobes with towels, slippers for 4 people to swimming pool again alone . If you want to feel absolutely different super service and get super tasty breakfast , you need to try Rheinfels castle, also 4*, in where we stayed next night for comparison.
Good breakfast. Nice location and view.
This sounds trivial but it was our first impression when entering the room. The bottle of water on top of the mini bar had a ticket with 'Welcome (4€)' written on it. A really strange 'Welcome'!! Either no water or water with no price tag would be better.
The room was spacious and quiet
The hotel needs an upgrade! The Bathroom was was old and it looked like there was black mold in corners. The furniture and room was not up to todays standard for a four star hotel. We where handed only one key at check in wich we found strange. There was no watm water next morning and we where not told this any time in the evening. So next morning at 6:30 am we found out that it was missing. Warm water is something you expect on a 4 star hotel. When asking the staff they just shook their sholders and said that it had been gone since yesterday evening. They also said that there was no technician on the hotel and they had no 24/7 agreement to call one! This at a 4 star hotel!!! When I asked for a refund or at least a discount the staff became not so friendly. There was no understanding of this failour in delivery. Should you not be excpecting warm water for the shower? After a not so friendly conversation the hotel axcepted to give a discount on 20%. Should you have to argue to get a discount from the hotel when they don't forfill a crusual part of their delivery? This experiance was very poor and this hotel is not worthy their four stars, espessialy when the staff dosen't care about the customer and the customers needs.
Room size. The cellar bar.
A fan in room would have been nice as it can get exceptional hot
The hotel restaurant served excellent meals and the breakfast in the morning was above average.The bed
I visited this hotel in August and im a typical Amerikaner that’s used to Air conditioning... (I know, shameful, (lol)... I could have definitely used a fan in my room; after I took a cool shower, I was fine.
Tämä 4 tähden hotelli tarjoaa sisäuima-altaallisen kylpylän ja viinituvan joenvarsiterassilla. Se sijaitsee Moseljoen varrella Zeltingenin keskustassa. Weinhotel St. Stephanusin kaikissa huoneissa on oma kylpyhuone ja TV. Huoneista on näkymät joelle tai viinitarhaan. Kylpylässä on infrapunasauna sekä perinteinen sauna. Se tarjoaa myös erilaisia hierontoja ja kauneushoitoja. Weinhotelin ravintola tarjoaa runsaan valikoiman aterioita sekä kansainvälisiä ja alueellisia viinejä. Kesällä asiakkaat voivat syödä välimerellisellä terassilla, josta on näköala Moseljoelle. Weinhotel St. Stephanus on monien vaellusreittien lähellä. A1-moottoritie on vain 10 minuutin päässä.
Perustuu 848 arvosteluun
- Upea näkymä
- Erinomainen ruokalista
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
- S.A. Prum 2,5 km
- Winery Dr. Loosen 4,9 km
- Viini Museo 5,5 km
- St. Nikolaus Säätiö 5,6 km
- Linna Landshut 6,1 km
- linna Baldenau 16,8 km
|Frankfurt–Hahnin lentoasema||17,6 km|
|Luxemburg Findelin kansainvälinen lentoasema||68,2 km|
|Urzig Ürzig(DB)||4,9 km|
|Wittlich Hbf||5,8 km|