Staff is very friendly.
No vending machines
Towels,bed and sheets
Room a bit small
The staff was nice and amazing. Very helpful and friendly. I thought the heater was broke and she was willing to switch me rooms right away without even making me feel like I was an inconvenience. Then I figured it out I was using it wrong.
The room was extremely small! I felt like it was cluttered and we didnâ€™t have a lot of space to move around or even put our stuff. Also we were by a door that leads to a side parking lot. It was broke and didnâ€™t close at all. So it slammed a
The breakfast was actually really good! There was a good variety of options to include eggs,potatoes, and sausage- not just stale bagels and frozen waffles like most hotel breakfasts.
The lady who checked us in was nice and courteous, but all of the other staff I encountered were a little rude and acted as if their customers were almost an inconvenience. Also the floor in our room did not look vacuumed.
Yes, we got bed bites and housekeeping is terrible. They don't change the sheets and they don't replace towels even when we asked. Always had to ask few times for towels. i have a lot more to say but running out of characters on here. worst experience!!!
Restroom was not clean. Toilet full of hair.
The room was clean and very comfortable.
Proximity to Hwy 87, breakfast, friendly staff.
Entry light switch was not working, left complaint with front desk, was not working when we left. Lighting for morning makeup was not good.
The gentleman at the front desk was very helpful at suggesting a great restaurant for dinner.
Wifi never worked even after calling the provider number found on a card in the room. The noise from the night staff was so loud. The room was near the laundry room too. They were in and out of the laundry room making so much noise, I could not sleep.
It was the worst experience of my life at a hotel!
All good except bed too high off ground.
Bed too high, fat mother had to use chair to get on bed and slept in middle due to fear of falling off bed.
Enjoy southern hospitality at Baymont Inn & Suites Big Spring property off of I-20 and less than 3 miles to Big Spring VA Medical Center and Big Spring State Hospital. This lodging facility allows pets, has a kids stay free policy and has guest rooms with complimentary wireless access, HDTV, mini fridge and microwave, as well as onsite laundry, fitness center and complimentary breakfast. Oil and energy businesses, Power Resources Inc. and Alon Refinery are also close by as well as Big Spring State Park, Comanche Trail Park, and Hangar 25 Museum. There are a number of dining options along Route 87, from BBQ to Tex-Mex and fast food favorites, and for guests out late there is an onsite 24hour convenience market pantry shop.
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