Big Spring hotellia

Plussat: The room had lots of space and was comfortable and quiet. High quality toiletries and the WiFi worked well.

Miinukset: The hotel restaurant was not open on Sunday. Also, the key card activated elevator is a hassle.

Plussat: Salt water pool and breakfast bar

Miinukset: Not clean in room. Bathroom handicap very poor needs updated with walk -in shower.

Plussat: The cleanliness of the room. The beds are very comfortable. They had everything you need or could ask for.

Miinukset: It was spring break so there were many kids and it got kind of loud at night.

Plussat: The location

Miinukset: The clerk at checkin gave us the wrong room and took 5 minutes to explain it and show our reservation to finally get the correct room plus was double charged and still waiting to get that corrected.

Plussat: It was ok.

Miinukset: Nothing

Plussat: Our stay was very good.

Plussat: Everything was great starting with the staff. The pool was great

Plussat: Customer service..

Plussat: Cleanliness and the comfort of the beds and room.

Miinukset: You could improve on the breakfast.

Plussat: The beds were excellent and the staff awesome

Plussat: Great staff and location and very nice hotel

Plussat: Beds were very comfortable

Miinukset: Breakfast

Plussat: Everything

Miinukset: N/A

Plussat: Very nice and clean motel Front desk lady was amazing

Miinukset: Everything was amazing

Plussat: The ladies at the counter were great. The bar tender she was great. The rooms were just wonderful.

Miinukset: The breakfast was pretty bland. Not much flavor. The bed was pretty hard.

Miinukset: I used the telephone to call a toll-free number and was charged more than € 12. That is what I call theft!

Plussat: I loved that it was a King suite for only 99$ and that it allowed us to pay in full before we got there. It was like a mini apartment and had a desk for my husband to work at. Loved out stay.

Miinukset: I don't prefer powdered creamer. There is a fridge so I could buy my own but it's just not something I always think about till I need it. Hotel could provide liquid creamer maybe since there is a fridge. Also breakfast was from 7am-10am. I understand that's normal and all but we are not early risers so a little later breakfast would be preferred. Just little things not big stuff.

Plussat: Location, clean

Miinukset: AC too loud in room. Couch needed to be thrown out.

Plussat: Did not eat breakfast

Plussat: The staff were all friendly and helpful. Breakfast was good. Location was great and easy to find. We stayed one night on the way to Big Bend National Park and requested the same room to stay on the way back. I will stay there again next time I am going that way.

Miinukset: I don't know of anything that could be better except the price which was already fair.

Plussat: It's location.

Miinukset: Could not get the TV to work properly and the breakfast was needing improvement.

Plussat: Price, location and cleanliness.

Miinukset: Not the most attractive part of town; the hotel is functional, not a destination.

Plussat: The night manager, did her best to make the best of a bad situation.

Miinukset: Cleanliness. When I turned the sheets to go to bed. The sheets were visibly dirty. Obvious that the linens had not been changed.

Plussat: Beds were comfortable, room was clean. The breakfast was great, they had milk cartons for my one year old and plenty for her to eat ( which most hotels only have cereal for toddlers ) .

Plussat: Breakfast was well done. Always full, clean and tastey.

Miinukset: Never knew if my room was going to be clean when I returned at the end of each day

Plussat: Nothing!!

Miinukset: There was not a chair, table in the standard king rooms. Our entry door had to be slammed hard to close. The ice machines on floors 1 and 3 weren't working. The one on floor 2 worked but there was black junk in the ice.

Plussat: The staff was friendly and very helpful.

Plussat: Clean, comfy beds

Plussat: The hotel was very clean and comfortable.

Miinukset: Breakfast was just like it always is in chain hotels. Mediocre food, giant TV that you can’t escape.

Plussat: Great location. The staff was BEYOND helpful, nice, and went out of their way to help us. We only stayed one night, but would have used the kitchen had we stayed any longer. It’s like they were waiting for us to arrive, knew our room # before we checked in, like when we walked in, she knew and said our room #. Pretty impressive!! CLEAN AND FRIENDLY!!!!! LOVED IT!!!!

Miinukset: Mmmmmm..... N/A!

Plussat: The people were warm and friendly. Furnishings were good. Location and price was great!!

Miinukset: N/A

Plussat: Good location right off the highway.

Plussat: Kitchen well equiped and clean. Confortable rooms. Mattress comfy.

Miinukset: Sheets and shower curtain not very clean

Plussat: Nice and clean, easy in and out

Plussat: Front desk at check in, very good employee

Miinukset: Parking

Plussat: It is nice and clean room with breakfast really good

Miinukset: It is nice and clean room with breakfast really good

Plussat: Location close to highway. Breakfast was awful. Towels were nice.

Miinukset: Leak in the ceiling above bathtub. Tub repaired with huge strips of tape. Carpets not clean. No blankets. No tissues. Room was so dark that it seemed even dingier than it was.

Plussat: Excellent Service, facility and staff

Plussat: Staff is very friendly.

Miinukset: No vending machines

Plussat: Bed very comfortable & room was a good size

Miinukset: Needed to go down to get an extra towel set.

Plussat: Staff was very friendly and appeared to be happy to be there. The facility was always clean. Some of the staff decorated pumpkins for the guests to vote on. This was a nice touch.

Miinukset: Had to clean the tub before my bath. Didn’t have a rack to hang our clothes. Light bulbs out. Wouldn’t take any cash to pay for our room.

Miinukset: Rooms are smaller than many.

Plussat: Terrible

Plussat: Towels,bed and sheets

Miinukset: Room a bit small

Plussat: location friendly staff

Miinukset: nope

Plussat: Price

Miinukset: Cleanliness

Plussat: Nice, clean modern entry. Still renovating but can see it will look great. Could have a better breakfast. Friendly staff all were real nice! Rooms were clean.

Miinukset: The breakfast could have been better. Maybe more variety in the fruit department. Didn’t like the fake scrambled eggs.

Plussat: Breakfast time ended too early for New Years Day

Plussat: Convenient and a nice firm mattress.

Miinukset: The breakfast area is too small when many people are trying to eat.

Plussat: Quiet

Plussat: Everything@a@a. Good to have a breakfast available if you want it the next morning.

Miinukset: Not a thing was wrong. They was very friendly. I lost my billfold and the desk clerk found it and returned it to me. So they are honest too.

Plussat: The location is by a grocery store, close to the highway. The room was basic but comfy. Parking right your room’s door. Perfect road trip stay.

Miinukset: Towels were dirty when we arrived but they replaced them without a fuss. Area seemed a bit sketchy at first but all went smooth.

Plussat: Rooms clean and good shape

Miinukset: All hood

Plussat: Staff was extremely friendly the rooms where clean and house keeping kept us with fresh towels and toiletries. Breakfast was basic but fresh and hot.

Miinukset: Only thing that was wrong was they are in the middle of remodeling everything. The pool was closed to this. But. This is not something that will last forever and they were accommodating.

Plussat: Room was clean and comfortable. Staff was friendly and courteous and made sure we were happy with our room. Will stay there again. Very good customer service.

Miinukset: Not enough variety of breakfast choices.

Plussat: Not sure what to put here. It was a room with a bed.

Miinukset: Didnt know it was in the middle of a remodel until after I booked it.

Miinukset: The 200 dollar deposit they asked for after we checked in.

Plussat: the complementary breakfast was good; my room was clean and quiet

Miinukset: no one was at the front desk when I checked in; had to wait for at least five minutes before someone helped me at the front desk

Plussat: We were here for only one night and the staff was wonderful, taking care of us and getting us registered quickly. The room was very clean and the bed comfortable. The breakfast was awesome and available at 6:00 AM so we could get on our way early.

Miinukset: N/A

Miinukset: It wasn't the hotel it was ya'll they said I reserved a 2 queen room and did not get it. We got a king and a pull out couch which the couch sucked I felt ever bar in my back.

Plussat: Clean and quiet

Miinukset: It's nit picking I guess, but the elevator was slow as molasses!

Plussat: Everything. The bed was comfortable. The shower hot. Very clean. Perfect

Miinukset: Nothing

Plussat: The lady at check in was very nice and the McAlister’s was right across the street and the breakfast was good.

Miinukset: The room could have been a little bigger, but it was well equipped.

Plussat: Air unit in room.

Miinukset: The sheets were stained and dirty. The house keeping staff was completely rude. They walked into our room TWICE without knocking and the do not disturb sign was on the door. upset. I called twice to speak to the general manager and no response.

Plussat: breakfast is always wonderful and mgr Shalinka is fabulous to work with and so is Liz the front desk clerk. have a nice day!

Plussat: The breakfast most mornings was okay but it seems like it was a free-for-all that if you did not get there when it started at 6 then it was possible you missed out and it seems like nobody was keeping the water fcan full

Miinukset: During my stay the water pressure went off and I was not able to take a shower or wash or do anything from my room. I would think the hotel would have a backup water supply

Plussat: Staff was very friendly. The rooms were clean and very comfortable!

Miinukset: Nothing, all was great!

Plussat: Staff nice. Hot tub.

Miinukset: Mattress uncomfortable. Would like pool area open earlier.

Plussat: The room was great we were comfortable and happy.

Miinukset: It didn't have full breakfast

Plussat: great service , breakfast was great ! My stay was quiet and comfortable

Miinukset: there was a animal bug in the restroom. the bathtub look kinda dirty . and the room didn't smell that clean it smelled like cigarettes and the room sheet was burnt a little.

Plussat: Million times cleaner than the Motel 6 in that town. It was so much better than that motel. Front desk lady tried her best to be friendly even though she couldn't do anything about the noise caused by the hotel. Hotel got back to me about my complaint more than 2 weeks later. They apologized and offered me something that still didn't make me feel better. This why I'm taking this time to write this.

Miinukset: When I thought this place was the best place in Big Spring (I stayed at the Mtel 6 the month previous), the hotel decided to do construction at night. My room was next door to the hammering they were doing 9PM+ at night. I had a cumulative final in Midland the next morning and needed to be up early, so I called the front desk. The woman was very polite, but told me they had to work at night per management. It blew my mind management couldn't do anything about the night time construction/noise they were making at their hotel that people pay to sleep in. Had I not have Benadryl to knock me out and had I not pass my finals, it would have infuriated me more than it originally did. Sadoy, this hotel disappointed me despite being a pretty good place to stay in Big Spring. Management goes a long way. In their defense, if they did me right when I called that night then I probably wouldn't have written a review at all. Oh and the water in Big Spring in general is something interesting.

Plussat: Extremely nice and courteous staff. Had a coffee pot in room

Plussat: Very clean and friendly

Plussat: My room looked much nicer than I thought it would

Miinukset: The toilet could've been cleaner

Plussat: We loved the fact that we were able to check in a little earlier then we expected! And our room was clean and ready! Also the house keepers dont star cleaning other rooms till 11am not like other hotels at 9 they are pushing you to hurry out.

Miinukset: Very dirty. I had to kill flies in the room. The breakfast was a bad joke.

Plussat: Nothing

Miinukset: Everything

Plussat: Good stay

Miinukset: The door lock is broken and needs a new shower head

Plussat: I really liked the location and the staff.

Miinukset: The hot water ran out.

Plussat: My grandma told me that if you don’t have anything nice to say, say nothing at all. Nuff said

Plussat: Clean and quiet. Friendly staff. Beds very comfortable. Didnt find any problem and it is affordable Will be back definently

Plussat: Nothing memorable

Miinukset: Room, bathroom were dirty. There was foul odor

Plussat: The mattress was comfortable. It had a TV, microwave, and Refrigerator.

Miinukset: The price was too high for the age and condition of the Inn. The hotels in the area were higher but they offered a higher quality stay.

Plussat: I really like the way their hand soap, lotions, bath soap, shampoo are done, ALOT less wasteful.

Miinukset: No parking. Not all rooms were full, yet there was no parking. It's on a one way street so had to pass it them come back arpund.

Miinukset: There could have been a coffee pot with cups there could have been water glasses to drink out of and a ice bucket there was no ice bucket to get ice. There was hardly any parking available too many other big trucks taking over the parking lot

Plussat: The room had no amenities. The TV didn't work. Needed a remodel

Miinukset: Easily the worst hotel stay ever. Disgusting.

Plussat: Direct t.v.

Miinukset: My key never worked.

Plussat: Rooms wer clean and comfortable. Met our needs. Bed was comfortable allowing for good night sleep Super friendly staff. It is nice little place though it is old building they are keeping it well. We didn't find any problem during our stay. Will stay Aga