Sercotel Coliseo Bilbao

The location was great - very central and convenient. Breakfast was also good. Spacious bathroom. Room was very quiet even though it fronted on to a busy road.

We had to wait five minutes for someone to check us in; the receptionist was unfriendly and unwelcoming. We had the same experience with a different receptionist on departure. On our first morning there was nowhere to sit at breakfast because it was so busy. When we did eventually get a table, we had to wait for crockery, cutlery and food to be replenished. You would think a hotel would have enough tables, crockery, cutlery and food for its guests on a Sunday morning. We had a junior suite as there were four of us. Our children slept on armchair beds which were uncomfortable and took up too much space in the narrow entrance to the room. Shower pressure in the bathroom was terrible. Bathroom supplies were not replenished as we used them up.