Jurys Inn Birmingham

Nice city views, friendly staff, large room

The general cleanliness and upkeep of decor was not great, as you can see in the pictures. We also couldn’t sleep, it started with the sound of the lift squeaking echoing through the room, but also our room was right next to pop world nightclub and could hear constant booming of music. The insulation of the walls is very thin as we heard car horns constantly at 3am. We booked a superior king room, which gave us check out until 2pm but house keeping knocked on our door waking us up at 10am which was a blow when we hadn’t slept well the night before. It got worse on our day of check out - our key card wouldn’t work at 1.15pm when we had late checkout til 2pm as I had booked a superior king room. When trying to resolve this problem there were 3 people on the front desk and only one able to help us the rest were ‘busy’. All I can say is that we will not be staying again, we didn’t sleep, we were rudely awoken by a poorly informed house keeping team and then locked out of our room before our check out.