Bloemfontein hotellia

Plussat: Very safe

Miinukset: Noisy music from outside

Plussat: The guest house is very clean and has luxurious gardens. The host friendly and helpful.

Miinukset: Loved everything

Plussat: Friendly staff, catered to all our needs. Perfect location. Neat. clean . Everything worked. Parking was close to rooms

Miinukset: nothing

Plussat: I loved the garden and the aircon in the room. And the little soaps are really special.

Miinukset: Not applicable

Plussat: Staff were extremely friendly and helpful!! Meals were amazing!!! We were driving through from PE and arrived late and we weren't charged for a late check-in. Highly recommended for a place to stat when in Bloem.

Plussat: Reception and the hospitality

Miinukset: Can't think of one

Plussat: We enjoyed our 2 nights at The Suburban. The room was clean and comfortable. Gustav made us feel very welcome and made sure everything ran smoothly - big thanks to him.

Plussat: the location was excellent, breakfast super, safety

Plussat: We enjoyed our stay. The service was impeccable, and the breakfast even better.

Plussat: The bed was comfortable and staff was very friendly

Plussat: exceptionally good / excellent / marvellous / magnificent / superb / fine & wonderful it was genuine the most wonderful reception by Gustav - he is such a great young man - my wife and I do come in many guesthouses - but this one is so excellent!!!!!

Miinukset: absolutely NOTHING COULD BE BETTER!!!!!!! absolutely NOTHING COULD BE BETTER!!!!!!! absolutely NOTHING COULD BE BETTER!!!!!! !absolutely NOTHING COULD BE BETTER!!!!!!! absolutely NOTHING COULD BE BETTER!!!!!!! absolutely NOTHING COULD BE BETTER!!!!!!! absolutely NOTHING COULD BE BETTER!!!!!!! absolutely NOTHING COULD BE BETTER!!!!!!!

Plussat: Should I begin with the super friendly and welcoming manager or beautiful area in which the Guesthouse is located? Not to mention anything about the lovely rooms and delicious breakfast

Miinukset: There is absolutely nothing not to like

Plussat: Excellent location and felt safe.

Plussat: Cleanliness

Miinukset: Nothing

Plussat: Flexible book in hours. High quality linen and comfortable bed. Creative breakfast. Safe parking (that is not crammed in) and privacy. Everyting I need - extremely beautiful place.

Miinukset: Nothing.

Plussat: The stay was ok.

Plussat: I enjoyed the setting. It's truly peaceful and the ambiance is lovely. The staff was friendly and welcoming!!

Plussat: It's was a awesome venue beautiful wow I wonder how is look during the day I love the setup and the breakfast it was outstanding ummm I still smell that lol..

Plussat: Everything was great!!! The location, the room, the people who worked there, the breakfast!!!!! Nice, comfortable room!!

Plussat: everything

Miinukset: nothing

Plussat: Everything, maybe dinner option for people who dont want to go out

Miinukset: I liked everything

Plussat: The service was amazing.

Miinukset: Nothing

Plussat: Facilities was excellent with everything you might need. Location is great. Some great restaurants nearby so you don't have to travel very far. Will stay there again.

Miinukset: Too noisy. - Staff made no effort to manage noise from guests with loud TV. - Room was right next to Guest Toilet - Lodge is next to Fidelity Guard office. Constant hooting from 03:30 in the morning until 07:00 to signal guards for pickup

Plussat: Cleanliness and affordability

Miinukset: Checking in and checking out times.

Plussat: The decor

Miinukset: It’s old school

Plussat: Beautiful decor, friendly staff, delicious breakfast. Comfort and special treatment of guests are clearly priotity.

Miinukset: The reastaurant didnt have some of the food on the menu available.

Plussat: The place itself is very welcoming and the staff are just too friendly and make you feel immediately comfortable and at ease. The security and safety is excellent. The rooms from the outside seem so small but once in it you have this romantic, spacious, homey and comfortable feeling. I would definitely be booking a stay again at Dersley Manor.

Miinukset: I loved everything.

Plussat: breakfast was decent and had the basic necessities we made a special request for eggs and halal dish to be added - which was done with haddock fish - thought this was great accommodation by the cook

Miinukset: service could be little better - had to call staff for service for items not displayed example to order eggs we ordered omelettes but could have been made better - perhaps cook as eggs were very thin and ingredients prepared separately to the eggs. and the haddock was a bit hard to chew!

Plussat: The restaurant was good, however the service at the restaurants needs some improvement. The place is definitely a boutique hotel, exactly my kind of hotel

Plussat: The service was excellent and hospitality made me fell welcomed. The room was beautiful and food delicious. I enjoyed my stay

Miinukset: Nothing to complain

Plussat: Nothing

Miinukset: Carpets are so dirty

Plussat: Situated very close to Mimosa Mall. Rooms are very clean and the property is very neat and tidy. I will always go back there.

Plussat: Close to the mall. Breakfast is superb.

Miinukset: The entrance gate opens slowly. High risk for highjacking.

Plussat: The food was nice

Plussat: Got what youpaid for. Central to town and shops. Safe parking.

Miinukset: nothing in paticular

Plussat: Room

Miinukset: Nothing

Plussat: Good room

Miinukset: Be carefull, i told the hotel that my check in will be late, like 11:00pm and when i got there, there was no one to open the gate for me! I stayed outside trying to contact them for one hour and i half and nothing. Then a another guest arrived and i had to run behind him and scream to let me on. Of course he was scary but stopped to listen what i was saying and then i could get in. Terrible experience and i dont recommended to no one!

Plussat: Excellent breakfast. Comfortable room. Staff was friendly and helpful, offering to help and make stay comfortable.

Miinukset: I would recommend adding hooks for towels and maybe a shelf in the bathroom.

Plussat: Breakfast over priced evening buffet ok for South Africa but not up to international standards

Miinukset: Air con defective and slow to be fixed, mix up with bill and added charges that I was not liable for. Noise from musical events and people in passage outside room.

Plussat: Supper was great. Delicious food and the spacious sitting arrangements.

Miinukset: You breakfast is more of a pork and limited beef. Sweetners were also not available as I am diabetic.

Plussat: The rooms were very comfortable

Miinukset: None

Plussat: It’s just awesome

Plussat: The room was very clean and the staff were friendly and helpful.

Miinukset: The picture on the internet is very deceptive, we thought that there would be a better view of the zoo, which I am glad about, the room faces the elephant enclosure and it was cruel to see. The shower facilities are awful, I feel sorry for people in winter.

Miinukset: The service was not up to standardard. The staff seems not to be well trained. On the evening the restaurant did not have still water, ice cream as the freezer was broken. the waiters gave us wrong orders - full cream cherry instead of of medium cream, single tot instead of double tot.

Plussat: Well organised and staff available at all times. Manager showing personal interest

Miinukset: I prefer shower in seperate bathroom

Plussat: The friendliness of the staff and the fact that I did not have to leave the hotel to enjoy a great meal.

Miinukset: It was pricy.

Plussat: Great and harty breakfast to start the day! Thanks for the wonderful service!

Plussat: Although we did not have breakfast, we had an excellent tasty evening meal; the steak in particular being an absolute highlight. The bed was very comfortable and the room was well appointed. A great quiet stopover.

Plussat: Super pet friendly! My little jack Russell had the best time ever. Great location and beautifully kept gardens and pool. We loved it!

Plussat: Bedroom was great, clean and just perfect

Miinukset: Toilet did not flush properly

Plussat: Friendly and quiet

Miinukset: No kettle but soon sorted out

Plussat: Love this Guesthouse, location is great, rooms are great, absolutely love it

Miinukset: Struggled with water pressure, which is always a challenge in a drought I am aware. So a tough one

Miinukset: Please replace the shower heads,they are terrible,there are better water saving heads.

Plussat: fabulous

Miinukset: nothing it was perfect

Plussat: Comfortable bed Electric blanket Goid breakfast

Miinukset: Kettle inside the cupboard.. Thin walls TV remote not working

Plussat: Staff were pleasant and helpful, Breakfast was excellent, Location was peaceful!

Miinukset: Nothing serious!

Plussat: I liked the privacy that my room provided. I also liked the shower bath combination. Loved the water and coffee in the room.

Miinukset: Needed extra toilet paper. The advert said that there was electric blankets on the beds - mine didn't have?

Plussat: The property was very good and welcoming.

Miinukset: The property was clean. Bathroom and bedding was perfect.

Plussat: Staff were exceptional

Plussat: Friendly welcome. Warm bed!

Miinukset: Nothing

Plussat: We need a place to stay on-route for the night, this was a good stop. EXTREMELY efficient from desk staff, quick check-inn. We stay in a family room which was spacious, clean and quiet. Very good WiFi. Free Coffee and tea with kettle. Clean Bathroom with bath, shower and toilet and clean towels. Secure entrance to the Hotel through security gates and free parking on site.

Miinukset: Restaurant only served buffet that evening, bit on the expensive side and very busy with all the guests booked in for the weeks conferences.

Plussat: The place is accessible both by cars and public transport , secured and safe parking. The environment is clean and has beautiful garden. The hotel is a working distance to mall

Miinukset: 1. The kitchen served us raw steak despite that we are asked for well-done. 2. Cleaning staff didn’t put waste plastic bags inside the bins, both in the bedroom and the bathroom. 3. On Saturday night we couldn’t sleep. I had to make two calls to the switchboard before the manager could come out and stop other the guests who were having a party and making noice.

Plussat: Everything else was ok except for the head shower that wet the bathroom floor everytime we took a shower. It just needed adjusting. Unfortunately I realised that on my last day.

Miinukset: If only the staff especially the ladies at the front desk were more welcoming with all guests. I stayed there for 3 days and the only time I felt welcomed was on my check in day. The rest of my stay they couldn't even respond to my halo wave wen I passed by. Not all of them are like that though. I use Protea Hotel every time I go to Durban and every time Iam there it feels like it's my first time. The staff there is exceptional. The staff in Bloem can learn a thing or two from them. Big ups to the gentleman called Godfrey. His a real sweetheart. If I come back to stay there it will only be for him. He deserves a bells!!

Miinukset: The hotel entrance is not at Nelson Mandela ave. we took a wrong entrance and got trapped within a fenced parking lot at the corner. 1 hour.

Miinukset: Water pressure very low.

Plussat: The room had ample space!

Miinukset: The meals not that good and very expensive!

Plussat: We had a wonderful stay. The breakfast was amazing.

Miinukset: Nothing to complain about.

Plussat: The owner went out of her way to accommodate us. She made us feel at home. The place is stunning!!! We will be back again. There was more than enough food and everything was perfect.

Plussat: Nice location, beautiful old house. Nice breakfast.

Miinukset: We travelled in winter, the house was very cold. I understand it is Bloemfontein, but there must be some ways nowadays to keep the house warm inside. Family room is quite small / we were a bit squeezed. The photos did not show exactly the set up. Otherwise we would reconsider staying there. Luckily, it was just one night.

Plussat: Lovely ambience

Miinukset: Not much

Plussat: A nice quiet part of the city, restaurants close by. The owner met us, the room was clean, comfortable bed and hot shower. Breakfast was excellent.

Plussat: The cleanliness

Miinukset: The space in the room

Plussat: It is a beautiful property with spacious rooms. We also liked the quiet neighborhood.

Miinukset: I missed a shower cap ;-)

Plussat: It was very clean and tidy and the garden is beautiful.

Plussat: Friendly staff, good location.

Miinukset: When speaking to other guests on the premises, not using Booking.com, I realized that weekend specials is not reflected on booking.com. Paid 50% more than the other guests

Plussat: It was quiet, peaceful, had clean white towels and very comfortable bed.

Plussat: Breakfast was superb. Bathroom spacious.

Miinukset: Pillows were very hard. Parking was in short supply.

Plussat: The place is neat,the color stood out and I liked it

Miinukset: Non

Plussat: Nothing

Miinukset: I got there before 9am for breakfast and they told me they had finished serving of which breakfast times said they finish at 9:30am. Didn't even bother to offer coffee

Plussat: That I could canceled my second day with no problem.

Miinukset: Accepted that There was no plan for water. The power went out. As the power came on the Air-con did not work at all.

Plussat: The bedding was clean. Quiet and very private. The receptionist was very welcoming. Lovely shower

Plussat: Well equipped, friendly staff and a fantastic breakfast and was situated very close to my place of business.

Plussat: Peace of mind

Miinukset: Breakfast with no options They forgot to put towels in our room and we had to go to the reception to collect them.

Plussat: The quietness of the surroundings. Our bathroom was beautiful.

Miinukset: At first we were offered a very poor quality suite. The bathroom light was not working. The basin tap was literally spitting water, if you were to wash your hands you'd end up wetting your feet too. The TV was old. After my partner complained we were offered another suite. It was so beautiful it seemed as though we were at a different place altogether.

Plussat: Check in was a breeze, took all of three minutes. Breakfast was a treat. Cereals, fresh fruit, coffee, tea and cold drinks available in communal kitchen area 24/7, so you can get a early start. The "cook" arrived as scheduled, his specialty is omelettes! It was delicious. Shared bathroom larger then most and light always on. Truly felt at home.

Plussat: The owner was very friendly and helpful, the room was very clean with a comfortable bed.

Miinukset: The wifi which was very slow at my room

Plussat: Clean rooms. We received wood and fire lighters for our braai. Friendly staff

Miinukset: Some rooms did not have hair dryers

Plussat: The staff..all of them

Miinukset: Food (breakfast)

Plussat: The rooms are very specious

Plussat: We loved the whole experience.

Miinukset: Host very friendly and helfull.

Plussat: The staff were just lovely, welcoming and went above and beyond. The rooms were beautifully finished and the bed super comfortable.

Miinukset: The area was a little noisy in the late evening but I still slept very well. I could also hear the neighbors shower and toilet flushing but this didn't impact my stay as I didn't get to sleep in - early flight.

Plussat: Location

Plussat: Nothing

Miinukset: Small beds

Miinukset: Shower taps are complicated

Plussat: The environment, location and the breakfast

Miinukset: There were no electric blankets or an extra blanket in the room

Plussat: Location,

Miinukset: Lack of self catering( my family likes it)

Miinukset: Room 106 shower was draining slowly and had scum on the conners. Sink was blocked.