Britannia Bournemouth

Excellent buffet breakfast good value. Unfortunately a bit bland in taste and cried eggs floating in fat. Left half of my breakfast. Shame as selection is excellent.

Poorly repaired hole in ceiling that still had holes and cracked plaster and un painted. Tired and unloved hotel

Location that’s all

The cleaners are thieves, one of stole my wristwatch (Bvgalry). It happens between the 7th - 9th of September 2019. Very annoying, a day before our checkout the cleaners came to our room door banging like we’ve harbour a terrorist in there. Unacceptable manner of approach, when we just had a night mares of different eco sound from upper rooms and both side rooms, you can hear different phone vibrations like it’s in your room. Old structures all gone I would said. My advice, try avoid this hotel if possible or if at all you have to stay there always go out with your accessories, gadgets pls. The cleaners don’t understand single English except their supervisor I think who came to bang on our room door shouting “check out time is 10:00am” when we still due for one more night

the staff

Needs up dating view was horrible

The basic accommodation is very basic. Clean and worn, the important things like the bed and bathroom were clean and adequate.

Not much! I wasn’t expecting much at the price paid, but it was disappointing.

There was an overwhelming smell of Cigarette smoke which became worse and worse as the night went on. When I arrived it was only slight and I assumed that it was coming from the smoking area at the front. However after returning to the hotel later, it soon became clear that it was coming from the corridor and one of the other rooms. It was so bad that it kept me awake and I had the worst nights sleep that I’ve ever had in a hotel. In the morning the staff said that there was nothing that they can do about it!