Castle Rock Resort & Waterpark

It was not the facilities that were shown on the booking . Com app. It was a different building entirely. Would not reccomend it.

Nice big windows to see outside, the price wasn't too bad. Marissa at the front desk was very helpful.

The indoor pool and water park were shut down for the weekend. Staff member told me the 'lady who makes breakfast up and quit on us so there's no breakfast today, sorry.' Beds weren't very comfortable. It seemed like they were short staffed and everyone seemed very frazzled.

The water park was fun.

We came expecting a decent hotel room but the room was a sore disappointment. The room was in a hotel building 2 buildings away from the main building. The building we were in looked like it was a cheap hotel that was bought, the outside door didn't seal.

Staff helpful with great attitude! Had to change rooms a few times because it reeked of smoke, didn't have fridge or micro, and beds caved in. Yellow slide needs repairs, sharp edges cut our teens backs in multiple spots; however, they had a lot of fu

Roach, air conditioner leaked both nights & soaked carpet. Had to climb into bed. Maintenance repaired & broke again. Had to do a back bend to wash hair. Beds seemed 30 years old as old as the hotel. Breakfast poor. Rooms dirty. Had a smell. Felt icky.