The Grand Brighton

The breakfast had a good selection. The decor was beautiful. The rooms looked luxurious.

We had a mouse in our room and had to be moved to another room the following day. We had to cover the air vents with A4 paper from fear that the mouse would get into our room. The scratching persisted all night. We didn't move in the night as I didn't want to disturb my daughter. This absolutely spoilt our stay and made us super paranoid the whole time we stayed in this hotel. We were unable to request a pizza with no cheese for room service which was a real surprise in this day and age. The bed provided to my daughter was not comfortable in both rooms and she had to sleep with the adults.

Very very good staff, attentive and very helpful

Charged for using a credit card to pay my bill so I will never use or allow my staff to use a De Vere Hotel ever again, bed uncomfortable

The service was excellant, especially when trying to resolve issues. The location was great.

The room was far too hot and to cool it down had to use air con unit which was located behind the curtains, absolutely no use when sleeping.The Tv was fauty and had interference. the shower curtain needed replacing as it was not adequate with the power of th shower and splurged water all over the floor, making it slippery and dangerous. There was a function on the saturday evening which we could hear the music to 3 floors up, although the staff offered us another room at 1 in the morning, the bed was tiny; so not suitable at all. Late check out was denied enough though we were too tired to face the long drive home and no discount as an apology for inconvienences. Very disappointing for a hotel of this standard so thus would not recommend.

location & service

Price especially parking costs

Feedback is just ok

As i said before, it was a bit tatty