Country Inn & Suites by Radisson, Brunswick I-95

It was close to FLETC

We booked the room Monday through Saturday long with my son booking a room the same time. He lives in Ca. and graduated from FLETC the end of the week. His wife and our grand darter stayed in his room along with her mother. Her mother has medical issues and has to use a feeding tube several hours a day. On arrival the pool had a sign on it closed, one of the reasons we booked at this hotel. The pool would have given us some fun time with the grand darter. On Tuesday we went to the free breakfast at 7:30. It had very little. No meat to go with the eggs, the juice was empty, the coffee was week. When we returned to the room about an hour later the door was open the sheets and blankets were on the floor and no one around. I had left wallet in the room. Nothing seemed missing but the credit cards could have been compromised. My wife and I sat there until 11:00 waiting for someone to return but no one did. We took all the valuables and left for the day. We returned a 6:30 and found the door open again with the matrass removed. A few minutes later someone stuck there head in and said they had about a 4 rooms to go before getting to us. When the new matrass was put on housekeeping came in behind and put the pile of sheets and blankets that had been on the floor all day back on the bed. Later we found out my son’s stepmother had to set in the lobby all day with a feeding tube. On Wednesday breakfast wasn’t too bad except we had no forks to eat the Belgium waffle. I asked the attendant and they told me management had them locked up. After almost done eating the waffle with a spoon the attendant came with a stainless fork from the front desk. We returned back to the room after 7:00 PM and found my key card did not work. I went down to the front desk for help and he told me I scrambled the card with my cell phone. I happen to be a retired engineer in the electronics radio transmission industry and know this is not possible with a magnetic card. Stron

Pool was closed

The beds were very comfortable. Some of the staff was very nice.

The pool was not accessible.It was main reason I selected it. Was told it was out of order after I checked in.Also told I couldn't cancel my reservation without being charged a night. Never saw front desk manager. Will not recommend this hotel to anyone.

The customer service was the best thing about the entire experience. If I could take the attendants and put them in a nicer place, I would have the PERFECT place to stay.

The hotel is odd and smells. The air conditioning system in my room literally made the room smell like mold and mildew. It was awful.